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Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.

2.5 of 5 Hotel   |   1301 South Braeswood Boulevard, Houston, TX 77030 (Formerly Extended Stay Deluxe - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.)
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Ranked #310 of 455 Hotels in Houston
A recent review
5 of 5 stars Reviewed April 19, 2014
MKS46 Bella Vista, Arkansas
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106 reviews from our community

Traveler rating
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    33
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28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.
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Bella Vista, Arkansas
2 reviews
5 of 5 stars Reviewed April 19, 2014

Have stayed here three times- each stay was well managed. This time hotel renovations were completed. Room was sparkling clean and new. Good job ! Room were always comfortable and clean, staff helpful and met our needs. We were there for medical evaluations so convenient shuttle was also a plus.

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Indian Rocks Beach, Florida
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 7, 2014

This article is being written while staying at the hotel. We have a family member at MD Anderson hospital and decided to stay here due to it's location. The vast majority of the clients of this hotel are staying here for access to the nearby hospitals. We have 3 rooms. All of the rooms are satisfactory for the price charged.... More

Was this review helpful? Yes 2
Manager_11525, Owner at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

Thank you for your review of our hotel. I am glad to hear that you found your rooms to be satisfactory during your visit. Still, I apologize for the issues you experienced regarding our grab-and-go breakfast. As well, I am sorry to hear that our staff did not attend to your needs in a professional manner. I will be meeting... More

Somerville, Alabama
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

My husband and I needed a place to stay close to MD Anderson. The shuttle service was great. My husband was using a walker and they would get out to assist him. I needed medication refilled at Target and the driver waited while I ran in to get it because it was something that he needed to take immediately. (Less... More

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Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to hear that you were pleased with our shuttle service and our accommodating staff. Still, I apologize for the minor issues you experienced during your visit; however, it’s great to hear that those issues were quickly resolved. Thank you again for... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2014 via mobile

My wife and I stay here because of the location as it is walking distance to MD Anderson. We've been coming every 2-3 months for my treatments for the past three years. This by far has been my worst experience. Where do I start? We were checked into a dirty room by Alga upon our arrival, when I came back... More

Was this review helpful? Yes 1
DC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 5, 2014 via mobile

I arrived at 10:30 pm tired and wanting a room that I had booked just to find out at the reception that my room was given away and that they want me to go to another hotel 29 minutes away. I say I booked this location for a reason, and how do you expect me to go to the other... More

Was this review helpful? Yes 1
Galveston Island, Texas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2014

smelled bad, staff not available when you need them Would not have stayed if it were not for work appliances in rooms worked well. keys malfunction noisy hotel is working on renovations however that wont help the staff problem

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 30, 2013

The rooms were not well-cleaned. The linens were old. The staff was unresponsive to all calls. They overcharged my credit card, and lied to me when I called back. This hotel was a terrible choice for our stay.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 14, 2013

Although I had a late arrival no one was available to check me in to the hotel. The laundry lady checked me in and gave a room keys to a dirty room where the bed wasn't made and stuff where on the counters. I felt very unsafe on the hotel campus. Online pictures show the rooms are only accessed inside... More

Was this review helpful? Yes 3
Huntington Park, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 24, 2013

I was shocked that they even let anyone stay at the room I stayed at. The floor was dirty, the door chain was broken. And the worse of all, there was a hole in the bathroom wall. I stayed only one night and after a long day, I just close my eyes and sleep through the night. Drove to Arlington... More

Was this review helpful? Yes 2
rural mississippi
1 review
5 of 5 stars Reviewed November 2, 2013

Like many, my wife and I were in Houston for appointments at M D Anderson. We booked something close and got a wonderful surprise. Had never stayed in an Extended Stay and reading the somewhat luke warm reviews I was a little worried. Wrong. This hotel is putting great effort in upgrading. The rooms were clean roomy and quite sound... More

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Additional Information about Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.

Address: 1301 South Braeswood Boulevard, Houston, TX 77030 (Formerly Extended Stay Deluxe - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd. 2.5*
Number of rooms: 130
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Also Known As:
Extended Stay Deluxe Houston-Medical Center Braeswood Hotel Houston
Houston Extended Stay
Extended Stay Houston

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