We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.

2.5 of 5
Hotel website
Hotel deals
1301 South Braeswood Boulevard, Houston, TX 77030 (Formerly Extended Stay Deluxe - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.)
Special Offer
Save up to 10% Today!
Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #327 of 468 Hotels in Houston
A recent review
4 of 5 stars Reviewed March 1, 2015
Frank A
Write a Review

111 reviews from our community

Traveler rating
    21
    20
    19
    17
    34
See reviews for
30
15
5
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (32)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
All months
Pennsylvania
Top Contributor
63 reviews 63 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

my husband is a visiting prof. at the med. ctr. he could walk to his laboratory while i was free to use the car to travel to museums. but this place is positively bare bones. the hospital location is noisy: trains, ambulances, helicopters. washable naughahyde is not comfy. it is a stretch to say there is a kitchen. you must... More 

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

Pleasantly surprised at how new and modern this location looks and feels. The room ("suite" with king bed) was very spacious, had a kitchenette, work desk, couch, recliner, shuttle to the hospitals and SUPER close to MD Anderson (could literally see our hospital which is two blocks away) and flat screen TV. Staff was very nice. The only negative comments... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found our location convenient and our staff friendly. Thank you again for sharing your experience with us. We look forward to welcoming you back to our hotel! More 

Troy, Ohio
1 review
2 of 5 stars Reviewed January 16, 2015

The location is prefect for the MD Anderson medical center. My husband and I could walk over for appointments each day. The room cleanliness was poor. Dirty bathtub and floors in room. It needed an overall good cleaning. Front desk staff was never available but hiding in back room where we could hear them but they didn't come out. Shuttle... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so happy that you found our location to be convenient during your stay with us. Please know that our shuttle has a schedule that is available at the front desk. The cleanliness of your bathroom you described is not acceptable, and I... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed January 15, 2015

Often times it is easy for visitors to be uncomfortable in the Houston Metropolitan area, however the professional and courteous staff located at 7979 Fannin will go the additional mile to ensure a pleasant stay and accommodate the need of any guest. This property harbors a close "family" feel. I highly recommend a stay here, even if you are an... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 5, 2015

Won't recommend for long time stay, because the service is horrible. As mentioned by others, the front desk did go their way to be inefficient and impatient. I stayed here with my husband for a month. The service of the front desk is definitely the worst I experienced -- slow service and bad attitude. 1. When I ask for room... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. The guest service you described unacceptable, and we sincerely apologize for your experience. To prevent this from happening again, our staff will be retrained on providing our guests with the best service possible. We would also like to apologize for the housekeeping issues you... More 

Meridian, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

This is a great location if you are going to MD Anderson. If you are able, it's just a short walk across the bridge to the Mays Clinic & a shuttle ride across the skybridge to the Main building so it will save paying for parking. We were there September-November 2013. During that time, they did some remodeling, which wasn't... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

I appreciate you taking the time to post a review of our hotel. I am glad that you enjoyed our location and your fully equipped kitchen during your stay with us. Still, I apologize if you experienced some noise disturbances during your visit. Thank you for choosing Extended Stay America. We hope to see you again in the future. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

We stayed here to visit Rice !University and museums. We had busy days and stayed four nights. So our housing was mostly just to eat supper and sleep. Location excellent. WiFi free. Parking free. Nice kitchen with full sized fridge and dishwasher. Great hospitality and welcome from Kevin, Christian and Ilia. The following glitches stopped it from a four: front... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

I received a copy of your review, and wanted to thank you for your kind words about our staff and our location. I'm glad that we could accommodate you and your daughter during your visit to Rice University. Still, I am sorry that the staff was not always available at the front desk and that you had issues with your... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

There was no one at the front desk when we arrived and there was no one there when we left. The rooms were remodeled, furniture looked new. Breakfast was muffins. The maid was nice. WilI I return? Probably not! Service means everything.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that nobody was available at the front desk when you arrived. As well, I apologize that you were not pleased with the service provided by our staff. I will be meeting with our staff to ensure this does not happen in the future. We hope... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 4, 2014

We have been staying at this hotel for many years due to its proximity to MD Anderson hospital. At one time cleanliness was an issue, but now it was clean! That is very good. The issue is that the room has a kitchen with basic dishes for eating and cooking and a coffee pot. This time the kitchen was bare.....nothing...no... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We are glad that you appreciated the cleanliness of your room; however, we apologize that our customizable kitchen packs were not properly explained to you. We store our kitchenware in a sterile environment to ensure our guests receive the cleanest items possible. Our staff... More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 2, 2014

We used Hotwire to locate a hotel close to the museum district. We got Extended Stay America which I thought would be great. When we arrived we were notified that there were no utensils, including a coffee maker, in the room and we had to special order them from the desk. There wasn't even a cup to drink out of.... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I apologize that you found our new dish delivery system to be an inconvenience. We keep the kitchenware at the front desk to ensure that it is properly sanitized for guests., and our staff is more than happy to deliver whatever items you need... More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Bathroom (5)
Viewed
Room/suite (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
 

Near Extended Stay America - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question