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Crestwood Suites Houston 290-Galleria

2.0 of 5 12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
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Crestwood Suites Houston 290-Galleria
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Crestwood Suites Houston 290-Galleria
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61 reviews from our community

Traveler rating
    38
    11
    3
    3
    6
See reviews for
12
8
13
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (13)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (12)
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1 review
5 of 5 stars Reviewed 1 week ago

Me and my family have been staying here since April. I haven't had any problems. No parking, noise or vandalism issues. I feel safe staying here. The front desk and assistant manager take pride in helping the new guest that check in as well existing longtime residence. Not to mention the location is great as well. -hunter-

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Im very impressed with my clean room. Very comfortable, feels like home. I will probably stay for at least two years. This is a very nice hotel to call home in these tough times. I am recently single again and have two children in Cypress,TX that I need to be close by to. Bradley Sarrazin Room #105. Paulina at the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed October 29, 2014

I have stayed at other extended stays but none can compare. The front desk staff is excellent as well (Paulina and Alex) and the new asst manager (Norma) is very nice. They answer and questions I might have and they keep a smile on their faces. Also one of the housekeeping ladies (Maria) is a sweetheart. My little girl loves... More 

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Katy, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2014

The service provided by the front desk and management was so awesome! They helped me get comfortable right away. Once i got into my room it was so cleaned and neat, just amazing it was more like paradise. Another thing that I liked about this extended hotel was the front access of 290 and a little more to the west... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

The staff at crestwood suites are just wonderful!! The front desk people, paulina,norma, aimee and alex are very responsive to our needs and questions. The housekeepers and maintenance guys are great! The rooms are spacious and very clean. I would recommend staying here to anyone that travels. the coffee in the morning is good too! Quiet and clean! They are... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
1 of 5 stars Reviewed August 4, 2014

This is an old poorly maintained place that has an offensive odor. The cleaning service is good but the management is very unaccommodating. They really don’t care about customer service. I cannot recommend it.

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

Crestwood Suites is about as good a value for your money as you are going to find. I stayed for two weeks, so the rate was much cheaper than the nightly rate.The facilities are clean, the staff is friendly, and the room is much better than what you would find at a Stay6. You can't go into this hotel expecting... More 

Was this review helpful? Yes 1
CrestwoodHouston290, General Manager at Crestwood Suites Houston 290-Galleria, responded to this review

Thank you very much Mr. Sean for your review of Crestwood Suite 290. We would gladly like to welcome you back to this as well as any of our other properties. If you need any assistance in making a reservation please feel free to contact us at (713)895-8888. Thank you, Norma Hernandez Assistant General Manager More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

This is a great hotel. It is cheap and conveint to all stores and restaurants. Rooms are clean and comfortable. Every time i stay there they allways courteous and friendly. I would recomend this Hotel to a friend.

Was this review helpful? Yes 1
CrestwoodHouston290, General Manager at Crestwood Suites Houston 290-Galleria, responded to this review

Thank you very much Mr. James for your review of Crestwood Suite 290. We would gladly like to welcome you back to this as well as any of our other properties. If you need any assistance in making a reservation please feel free to contact us at (713)895-8888. Thank you, Norma Hernandez Assistant General Manager More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 7, 2014

Just got hear today, I was really not expecting much after reading some of the reviews. But was pleasantly surprised , Rosa at the front desk was very polite and helpful, she saw to it we got a comfortable room , she went out of her way to see that the 2 rooms we had booked were near each other,... More 

Was this review helpful? Yes 2
CrestwoodHouston290, General Manager at Crestwood Suites Houston 290-Galleria, responded to this review

Thank you very much Mr. Nathan for your review of Crestwood Suite 290. We would gladly like to welcome you back to this as well as any of our other properties. If you need any assistance in making a reservation please feel free to contact us at (713)895-8888. Thank you, Norma Hernandez Assistant General Manager More 

Matamoros, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2013

I have never stayed at a hotel were customer service is treat like if they know you for a long time they have new beds new its clean and they all have a smile in their faces they always greet you when you come in with a smile my family was so happy that they say next time their in... More 

Was this review helpful? Yes 1
CrestwoodHouston290, General Manager at Crestwood Suites Houston 290-Galleria, responded to this review

Thank you very much Mr. Israel for your review of Crestwood Suite 290. We would gladly like to welcome you back to this as well as any of our other properties. If you need any assistance in making a reservation please feel free to contact us at (713)895-8888. or online at crestwoodsuites.com Thank you, Norma Hernandez Assistant General Manager More 

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Additional Information about Crestwood Suites Houston 290-Galleria

Address: 12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites Houston 290-Galleria 2*
Number of rooms: 146
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Also Known As:
Crestwood Suites Houston 290-Galleria Hotel Houston
Crestwood Hotel Houston
Hotel Style:
#9 Best Value Hotel in Houston
#75 Family Hotel in Houston

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