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Crestwood Suites Houston 290-Galleria

2.0 of 5
12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Hotel amenities
Crestwood Suites Houston 290-Galleria
Ranked #92 of 430 hotels in Houston
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveler rating
    19
    7
    2
    2
    4
Date Rating
Newton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2012
1
person found this review helpful

I have no idea what hotel these people have stayed in although I am quite certain it was NOT this hotel. I have never complained about a hotel although I thought this was a visit to complain about, and for others to know about. When I walked into the hotel it wreaked of carpet fresh. The room had hair on... More

Was this review helpful? Yes
Crestwood Suites Houston TX General Manager, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
March 28, 2012

Dear Valued Guest, We would like to thank you for choosing to stay with us. We truly regret not making your stay with us a pleasant one. We take pride in offering a clean and freindly hotel stay. Thank you for taking the time to let us know your issues so on your next visit everything will be corrected. Sincerly... More

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed March 11, 2012

I stay here when I come into town. It's like a mini apartment with stove, refrigerator, kitchen sink, and a microwave. The staff are excellent and very friendly. If you are staying more than 1 day It's a great place to stay.

Was this review helpful? Yes
Omaha, Nebraska
1 review
5 of 5 stars Reviewed October 26, 2011

l got a good reception from everbody who worked the week l was there. Many, many thanks to ROSA at the reception who was smiling and made our stay good. Will be looking forward for our next stay in December or in near future.

Was this review helpful? Yes
Crestwood Suites Houston TX General Manager, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
November 14, 2011

Thank you for staying with us and taking the time out to give us a postive review. We take pride in giving great customer service. We are happy to know that you had an enjoyable stay with us and we look foward to your next visit. Thanks Kerston Weathersby-Hotel Manager More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2011
1
person found this review helpful

I moved from Atlanta and I'm pretty much all I have here in Houston. The staff are courteous and caring. I mean I'm a large person and they noticed some issues and were pre-emptive in making sure i was ok. They offered to actually re-arrange the room to make me more comfortable. i declined but the fact i didnt have... More

Was this review helpful? Yes
Redmond, Washington
1 review
5 of 5 stars Reviewed May 5, 2011

The customer service was great. Very friendly and very helpful.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 29, 2011

Once I got to this hotel for the first time staying here was such a great pleasure after being greeted by such a great staff member once I walked thru the door and attended I felt the the warmest welcome ever to stay at this suite. I was recommended by a friend and I would definately as well recommend it... More

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Houston, Texas
1 review
5 of 5 stars Reviewed April 21, 2011

Me,my wife,and kids stay here as we are trying to make ends meet. I must say that this place is way better than the place we were staying at rite down the road. It's like a little appartment with a kitchenet and fringe. Me and my wife and 3 kids are very comfortable here and the school bus picks them... More

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Houston, Texas
1 review
5 of 5 stars Reviewed April 19, 2011

..This was a place choosen by my husband and myself.Main reason being that we are pet owners!! We were needing an extended stay place reseanable in price that would accomadate us and our pet. Upon loosing our house due to falling eco problems,my husband and i were forced to move out of our home of 3 years.my husband and i... More

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Houston, Texas
1 review
5 of 5 stars Reviewed December 7, 2010

crestwood suites is the best hotel i have ever stayed at! they have big spacious rooms with nice size kitchens! they have a brand new laundry room with new washers and dryers,that work very well!i am 9 m0 pregnant and the staff has been great to me!tthey ask about me everyday and care about my health and well being!( I... More

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Houston
1 review
4 of 5 stars Reviewed December 7, 2010

My husband and I and our three children have had an extended stay at Crestwood. It's an excellent place for those who are in transition for a new home, business, or otherwise. The management is A-1. They attend to our needs promptly and they are always kind and courteous. The Frond Desk staff is always friendly and helpful. Housekeeping goes... More

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Additional Information about Crestwood Suites Houston 290-Galleria

  • Crestwood Hotel Houston
Address: 12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Price Range: $

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Crestwood Suites Houston 290-Galleria
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