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TownePlace Suites Houston Northwest

#244 of 458 Hotels in Houston
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11040 Louetta Road, Houston, TX 77070
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TownePlace Suites Houston Northwest
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    38 reviews from our community

    Traveler rating
      7
      13
      9
      3
      6
    See reviews for
    12
    1
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    20
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (13)
    Date | Rating
    • English first
    • Portuguese first
    • Any
    English first
    • All months
      (38)
    • Mar-May only
      (9)
    • Jun-Aug only
      (8)
    • Sep-Nov only
      (13)
    • Dec-Feb only
      (8)
    All months
    Top Contributor
    78 reviews 78 reviews
    43 hotel reviews
    111 helpful votes 111 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    2 bedroom, 1 bath with full kitchen, and a sofa sleeper - very convenient for our family. It would be better if there were 2 bedroom suites with 2 baths. We asked for additional towels and bathroom necessities. These were provided promptly and with a 'NO PROBLEM'. Breakfast is included, it was the usual small buffet breakfast. Would be great... More 

    Was this review helpful? Yes 1
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Hi Mimaboy. Thank you for your online review of the TownePlace Suites Houston NW. As a Top Contributor for TripAdvisor we know that others trust your feedback. We will be reveiwing your suggestions and areas we can improve with our team. Some of the items that pertain to the breakfast area and placement have to be where they are due... More 

    modiin
    Top Contributor
    60 reviews 60 reviews
    24 hotel reviews
    23 helpful votes 23 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    My company offices are just across the street from this hotel so the location was great for me The room is large, double bed, sofa, desk and small kitchen The kitchen have microwave,oven, electric stove, dishwasher Can cook a small meal but no table to eat it Room very clean and organized every day Breakfast- scramble eggs, burger, self made... More 

    Was this review helpful? Yes
    1 review
    1 of 5 stars Reviewed December 27, 2014

    Our rooms were not cleaned, nor were any fresh towels left after our first night on Christmas Eve. We excused it by thinking ok everyone in house keeping was off for Christmas Day. We got fresh towels from the front desk and kept it moving. Upon returning to our room after the next night stay - the day after Christmas;... More 

    Was this review helpful? Yes
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Hi Jaaz J. Thank you taking the time to share your experience with the TripAdvisor community. I'm sorry to hear that we failed on delivering the service you would typically expect while at a Marriott brand hotel. We do take pride in the service that we typically deliver, but we clearly missed the mark with your stay. I will be... More 

    Abu dhabi
    Senior Contributor
    28 reviews 28 reviews
    9 hotel reviews
    22 helpful votes 22 helpful votes
    3 of 5 stars Reviewed December 2, 2014

    This hotel is very clean and organized. Rooms are big and have everything we need for a confortable stay (TV, Coffe maker, Hair dryer, Fridge, cooking utensils, plastic containers, etc). It has a very nice desk and a good internet conection in order to work from the hotel or just surf. As a recommendation I will suggest to fix the... More 

    Was this review helpful? Yes
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Hi Joanna D. Thank you for taking the time to share your review of the TownePlace Suites Houston NW with the TripAdvisor community. As you mentioned in your review we are nestled between shopping and dining areas all within a 5 minute commute, or even walkable. We've tried to configure the rooms to make them both livable and comfortable while... More 

    Rockport TX
    Senior Reviewer
    6 reviews 6 reviews
    3 hotel reviews
    6 helpful votes 6 helpful votes
    5 of 5 stars Reviewed November 17, 2014

    I attended a birthday celebration for a friend in Cypress and booked the 2 bedroom suite which is like a small apartment. I was quite pleased with the room-it was clean and the front desk was very helpful in getting a cab for us. I checked in and out with no problems whatsoever. Parking was convenient. My only complaint was... More 

    Was this review helpful? Yes
    San Antonio, Texas
    Top Contributor
    55 reviews 55 reviews
    24 hotel reviews
    30 helpful votes 30 helpful votes
    3 of 5 stars Reviewed September 27, 2014

    Service at checkin was good. Not sure how it is trying to be Eco friendly when we got into the room and the A/C was set at 60 degrees. Breakfast was so so. A lot of street noise, but was too tired to care this visit.

    Was this review helpful? Yes
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Hi TexasGirl78253. Thank you for sharing your experience at the TownePlace Suites Houston NW with the TripAdvisor community. I'm glad to hear that we were able to meet your needs for a hotel stay. It does sound as though we overlooked some attention to detail in regards to the temperature that we left the room. I have shared your comments... More 

    Los Angeles, California
    Top Contributor
    84 reviews 84 reviews
    45 hotel reviews
    43 helpful votes 43 helpful votes
    3 of 5 stars Reviewed September 18, 2014

    Checked in really late at night and was given an accessible room. The refrigerator was placed right next to the bed and the TV at a very inconvenient corner. The refrigerator kept going on and off all night - very annoying. Did not try the breakfast in the morning, seemed very basic though. Headed over to the nearby 'the egg... More 

    Was this review helpful? Yes
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Thank you for taking the time to share your experience with the TripAdvisor community. We know the importance of a restful night's sleep and it sounds as though we weren't able to deliver. The configeration of the accessible room is different than that of a typical suite lay out and it does place the refrigerator closer to the bed. The... More 

    Anna
    Senior Contributor
    24 reviews 24 reviews
    5 hotel reviews
    3 helpful votes 3 helpful votes
    4 of 5 stars Reviewed June 28, 2014

    We stayed there for 3 nights. I liked being on the first floor, but next time will request NOT to be right by the outside pool. It was noisy. The room is nice. It had a full kitchen, couch, desk/chair, and queen bed. Breakfast is complimentary with waffles, fruit, milk, juice, coffee, prepackaged muffins, cereal, oatmeal and bacon/eggs. It's not... More 

    Was this review helpful? Yes
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Hi Kelley. Thank you for taking the time to share your feedback with the TripAdvisor community about your recent stay at the TownePlace Suites Houston Northwest. With the Summer in full swing, the pool does get a lot more use later in the evening. Next time you're here, we can get you into a room in our other building or... More 

    Oregon
    Top Contributor
    64 reviews 64 reviews
    38 hotel reviews
    43 helpful votes 43 helpful votes
    4 of 5 stars Reviewed April 3, 2014

    The entire facility, and my room for sure, were quite clean, furnished well with new furniture and accessories in good condition. Room was spacious and comfortable. I certainly didn't run into some of the items mentioned in the poorer reviews. (I know they mentioned some things beyond this, but part of it seems to be that the whole point of... More 

    Was this review helpful? Yes 1
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Thank you for taking the time to share your experience with others. We're glad to see that we were able to meet or exceed your expectations while staying at the TownePlace Suites Houston NW. We look forward to seeing you again when your travels bring you to the NW Houston area. Sincerely, Chris Gibson General Manager More 

    Dhahran, Saudi Arabia
    Reviewer
    3 reviews 3 reviews
    3 hotel reviews
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed March 30, 2014

    After reading the mixed reviews here about this property, I was a little apprehensive about my stay here. But that It is not the case! I have stayed in several Towneplace suites properties throughout the country so I know what to expect and this property did not disappoint.. We stayed here for 3 weeks in a 2 bedroom suite. We... More 

    Was this review helpful? Yes
    Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

    Hello A.Rao. Thank you for taking the time to share your feedback regarding your recent long term stay at the TownePlace Suites Houston NW. We're glad to hear that we were able to make your stay enjoyable and comfortable. We look forward to seeing you the next time your travels bring you to the NW Houston area! Sincerely, Chris Gibson... More 

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    Additional Information about TownePlace Suites Houston Northwest

    Address: 11040 Louetta Road, Houston, TX 77070
    Location: United States > Texas > Texas Gulf Coast > Houston
    Price Range (Based on Average Rates): $$
    Hotel Class:2.5 star — TownePlace Suites Houston Northwest 2.5*
    Number of rooms: 128
    Reservation Options:
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    Also Known As:
    Towneplace Suites Houston Northwest Hotel Houston

    39 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Room types
    • Suites
    • Kitchenette
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Business Center with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from TownePlace Suites Houston Northwest staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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