We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 Houston hotels

TownePlace Suites Houston Northwest

2.5 of 5 Hotel   |   11040 Louetta Road, Houston, TX 77070
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Up To 25,000 Points
TownePlace Suites Houston Northwest
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added TownePlace Suites Houston Northwest to your Saves list
53%
Ranked #240 of 452 Hotels in Houston
A recent review
3 of 5 stars reviewed 3 weeks ago
TexasGirl78253 San Antonio, Texas
Write a Review

32 reviews from our community

Traveler rating
    6
    11
    7
    3
    5
See reviews for
10
1
Solo
0
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (32)
  • Mar-May only
    (9)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (3)
All months
San Antonio, Texas
Top Contributor
50 reviews 50 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service at checkin was good. Not sure how it is trying to be Eco friendly when we got into the room and the A/C was set at 60 degrees. Breakfast was so so. A lot of street noise, but was too tired to care this visit.

Was this review helpful? Yes
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hi TexasGirl78253. Thank you for sharing your experience at the TownePlace Suites Houston NW with the TripAdvisor community. I'm glad to hear that we were able to meet your needs for a hotel stay. It does sound as though we overlooked some attention to detail in regards to the temperature that we left the room. I have shared your comments... More

Los Angeles, California
Top Contributor
69 reviews 69 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 18, 2014

Checked in really late at night and was given an accessible room. The refrigerator was placed right next to the bed and the TV at a very inconvenient corner. The refrigerator kept going on and off all night - very annoying. Did not try the breakfast in the morning, seemed very basic though. Headed over to the nearby 'the egg... More

Was this review helpful? Yes
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your experience with the TripAdvisor community. We know the importance of a restful night's sleep and it sounds as though we weren't able to deliver. The configeration of the accessible room is different than that of a typical suite lay out and it does place the refrigerator closer to the bed. The... More

Anna
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 of 5 stars Reviewed June 28, 2014

We stayed there for 3 nights. I liked being on the first floor, but next time will request NOT to be right by the outside pool. It was noisy. The room is nice. It had a full kitchen, couch, desk/chair, and queen bed. Breakfast is complimentary with waffles, fruit, milk, juice, coffee, prepackaged muffins, cereal, oatmeal and bacon/eggs. It's not... More

Was this review helpful? Yes
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hi Kelley. Thank you for taking the time to share your feedback with the TripAdvisor community about your recent stay at the TownePlace Suites Houston Northwest. With the Summer in full swing, the pool does get a lot more use later in the evening. Next time you're here, we can get you into a room in our other building or... More

Oregon
Top Contributor
60 reviews 60 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 3, 2014

The entire facility, and my room for sure, were quite clean, furnished well with new furniture and accessories in good condition. Room was spacious and comfortable. I certainly didn't run into some of the items mentioned in the poorer reviews. (I know they mentioned some things beyond this, but part of it seems to be that the whole point of... More

Was this review helpful? Yes 1
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your experience with others. We're glad to see that we were able to meet or exceed your expectations while staying at the TownePlace Suites Houston NW. We look forward to seeing you again when your travels bring you to the NW Houston area. Sincerely, Chris Gibson General Manager More

Dhahran, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2014

After reading the mixed reviews here about this property, I was a little apprehensive about my stay here. But that It is not the case! I have stayed in several Towneplace suites properties throughout the country so I know what to expect and this property did not disappoint.. We stayed here for 3 weeks in a 2 bedroom suite. We... More

Was this review helpful? Yes
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hello A.Rao. Thank you for taking the time to share your feedback regarding your recent long term stay at the TownePlace Suites Houston NW. We're glad to hear that we were able to make your stay enjoyable and comfortable. We look forward to seeing you the next time your travels bring you to the NW Houston area! Sincerely, Chris Gibson... More

Westlake, Ohio
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
112 helpful votes 112 helpful votes
1 of 5 stars Reviewed January 24, 2014

I would like to start by saying that we are platinum members with Marriott and spend 90 plus nights a year in there properties. This "hotel" misses the mark completely. We had a two week stay. I will divide my review by areas vs one long review of everything mixed together. The Front Desk: no one is ever at the... More

Was this review helpful? Yes
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hello annieboobie. As much as it pains me to see your comments that you've shared with the TripAdvisor community, I appreciate you taking the time to bring to my attention as well. If I read correctly, you stayed over prior to and over the Thanksgiving holiday last year. I took over as GM right around that time frame and we've... More

Wall Township, New Jersey
Top Contributor
202 reviews 202 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 1, 2014

For a Marriott one would expect quality mattresses, well not at this TownPlace Suites. I have not slept on a worse bed since I was on a Navy ship back in the 1960's. There is no dresser, so you have no place to put clothes if you are there for any length of time. While, they have a nice waffle... More

Was this review helpful? Yes
Chris G, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hi wlbjayhawk. Thank you for sharing your experience at our hotel with others. Although it appears that we failed to deliver on the basics that the Marriott name is founded on; a comfortbale bed, hot food and curb appeal. If you wouldn't mind taking the time to email directly I'd like to get a few more details so I can... More

Boise, ID
Top Contributor
105 reviews 105 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 21, 2013 via mobile

I stay at about 40 hotels a year. The staff here are probably the nicest in the industry. At first I thought just the desk clerk was nice but I used the shuttle and all the staff were wonderful. Even the cleaning staff are clearly and bright. If I were a Marriott I would promote the whole staff to a... More

Was this review helpful? Yes
San Jose, California
Top Contributor
250 reviews 250 reviews
101 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed October 18, 2013

This TownePlace Suites is located right next to a Courtyard, they share the parking lot, and technically the entrance to the TownePlace would be from Compaq Drive. Checkin was extremely friendly and professional, was already received in parking lot asking if I needed help. They offer a courtesy shuttle within 5 miles (ie including a trip to Willowbrook Mall, 7am-7pm),... More

Was this review helpful? Yes
morgan_gurung, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hello Happy Traveler from San Jose, It was our pleasure to serve you during your recent stay at our beautiful Towneplace Suites Mariott Houston Northwest. Thank you very much for your great comments about our property, we really appreciate that. Our associates are indeed very happy to see this glowing review from our Guests and this only motivate them what... More

Marlborough, England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 19, 2013

I booked this hotel because the other Marriott's were full. This is a good, serviceable hotel but not quite at the level I was expecting of the brand. The staff was very friendly and the rooms were large, but tired. Breakfast was in a small area of the hotel and I'm glad I got early to avoid the crush. A... More

Was this review helpful? Yes 1
morgan_gurung, General Manager at TownePlace Suites Houston Northwest, responded to this review

Hello Mr. Ian, Thank you for being a loyal customer to Marriott. We really appreciate that. It was indeed a pleasure serving you during your stay with us at our property. Thank you for noticing the great service we provide each and every day. Our staffs really go extra miles in taking care of our Guest needs and we are... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to TownePlace Suites Houston Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Houston Northwest

Address: 11040 Louetta Road, Houston, TX 77070
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Houston Northwest 2.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Booking.com, Marriott, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your TownePlace Suites Houston Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Houston Northwest Hotel Houston

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (13)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay