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Comfort Inn Hwy. 290/NW

2.5 of 5
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7887 West Tidwell Road, Houston, TX 77040 (Formerly Days Inn)
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Comfort Inn Hwy. 290/NW
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Ranked #97 of 468 Hotels in Houston
A recent review
5 of 5 stars reviewed 4 days ago
Cheryl M
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34 reviews from our community

Traveler rating
    16
    11
    2
    3
    2
See reviews for
3
3
4
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (13)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (13)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW

This property was nice for the price. The hotel staff was very accommodating, especially Robert and Andrew. Thank you for your help, guys! Easy drive to many places in North West Houston. I will definitely come again!

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Houston, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

The hotel is under construction so the sign says however saw no evidence of work in progress. Rooms are old and in need of repair. Tile broke in bathroom furniture scarred some outlets work some do not. Pool out of order. Guest laundry washer out of order. No place to sit outside as all the furniture is located in pool... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Ms. Lisa I was shocked to hear about the problems that you experienced during your recent stay with us. I am writing to thank you for taking the time to bring these matters to my attention. We strive to make each guests stay a satisfying one. The principal goal of our hotel is to provide good service to all... More 

1 review
5 of 5 stars Reviewed 1 week ago

Both Robert and Andrew provided excellent service, and with a smile no less. They were incredibly attentive to all my needs. I would highly recommend this location to friends and family travelling to NW Houston.

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ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Darryl, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a reasonably priced hotel, close to Oilfield Alley where many energy industry headquarters are located. Easy access to Hwy 290 East or West. Good place to eat (Mambo Seafood )next door. Robert is great to have behind the counter. After a couple of stays he greeted me by first name and is always very polite and professional. He... More 

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My stay was great! My family were very comfortable and we all felt at home. The hotel is clean and cozy. The front desk were great! Very nice folks. Elizabeth at night was really helpful and nice. I love her attitude and her smile! We need more front desk like these folks. Thank you Comfort inn for the southern hospitality!... More 

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 12, 2015

I really enjoy the excellent service of the front desk staff and workers. I always have a great stay here and will definitely stay again. The breakfast is really good and the rooms are spacious. The water pressure in the shower isn't great, but overall....I had a great stay.

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ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future." Sincerely,... More 

1 review
5 of 5 stars Reviewed March 10, 2015 via mobile

The hotel is good but what makes it even better are the employees especially Robert who works the front desk check in area he's very friendly and helpful and always tells me thanks for the business never was told that by anyone in any other hotel so if management reads this you should give that man a raise he is... More 

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

"Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Robert, and he join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Monterrey, Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I traveled with a group of friends and I absolutely loved to stay in this hotel ..beds are cozy, breakfasy is good, but the best IS the great Service we received from the hotel staff especially from Robert who made us feel at home .Ill be staying again in comfort inn whenever I come back to houston.

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Qualityinntxf81, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

"Dear Hector, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future." More 

Monterrey, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

It's a great hotel with comfortable facilities, delicious breakfast included, and most importantly an awesome front desk person named Robert who is always willing to help! Great attitude personnel....

Was this review helpful? Yes 1
Qualityinntxf81, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

"Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Robert, and he join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

1 review
4 of 5 stars Reviewed February 20, 2015

I lived in this hotel for two months, really made me feel at home, the staff are very friendly, especially Robert remember I had a problem with my car and Robert helped me solve it, he is a man who is always cheerful and always attentive to give good service, they can ask for as Bro. Good wishes for this... More 

Was this review helpful? Yes
Qualityinntxf81, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Robert, and he join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

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