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Comfort Inn Hwy. 290/NW

#71 of 469 Hotels in Houston
Certificate of Excellence
2.5 of 5
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7887 West Tidwell Road, Houston, TX 77040 (Formerly Days Inn)
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Comfort Inn Hwy. 290/NW
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Ranked #71 of 469 Hotels in Houston
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Austin_Friend
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed here on while I had business in Houston and here are my thoughts. Pros -Only hotel I've found with no age limit that stays true to there word. -Comfortable bed -Easy to find -Front desk lady was kind and helpful Cons -Hallways and elevator were unusually hot and muggy with the occasional poor smell. -A/C was noisy at... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Austin, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Hwy. 290/NW. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the AC and bathroom issues on your recent visit. I have shared your feedback with my team ensure we get these issues... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I am currently living in El Paso came to visit family in Houston my visit couldn't be anymore better!!! The staff was amazing! From the moment I checked in I was greeted with smiles Liz was very professional she wasn't in a rush to check me in was patient when I had trouble locating my cc she was kind to... More 

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Your staff, Andrew, Marleth and Robert and the ladies in Housekeeping are always super-kind to me. I stay with you for 3-4 days each time I relocate in-and-out of Houston. I always receive a fair rate and you give me as many discounts as I can receive. You always help me to find what I need in the Houston area.... More 

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Ms.Harlan: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have been there many times and almost every time Robert checks me in, he does it in a very friendly and professional manner and remembers all of his guests. This is a very nice welcome that you don't see very often. He responds to every need or question you may have. He reflects what the rest of the hotel... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Inn Hwy. 290/NW, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More 

Birmingham, Alabama
1 review
4 of 5 stars Reviewed May 31, 2015

I'm from Birmingham, AL and my business headquarters is here in Houston. I have been coming to Houston for the last 5 years (3 or 4 times per year) and will only stay at this Comfort Inn. Robert and his professional, personal attitude remains my main decision for staying at this location. He always remembers my needs and makes my... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Inn Hwy. 290/NW, responded to this review

Thank you for taking the time out of your schedule to complete a Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More 

New York City, New York
1 review
5 of 5 stars Reviewed May 30, 2015

Location near restaurants, Great Price could use some updating. The staff is one of the best and one really stands out Robert. Thank you Robert for taking care of us. When you find a place with good customer service you found a home

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Fenton, Michigan
1 review
5 of 5 stars Reviewed May 28, 2015

I was there for a couple of weeks, Elizabeth has great costumer service skills, very polite and very helpful. The area is near retail stores and places to eat, and all in walking distance, And free wifi, the best hotel to stay in around the area and again not far from places to dine at.

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

1 review
5 of 5 stars Reviewed May 28, 2015 via mobile

Just wanted to say this hotel was awesome.. People are very nice.. Liz reyes was awesome.. Funny perfect attitude and always willing to help.. I would come back just because she made us feel so comfortable.. Thanks again liz... You made this hotel ;)

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed May 26, 2015

Came into Houston to visit my family. Enjoyed my stay at the Comfort Inn. Nice places to eat in the area and easy access to the freeway. Thank you Robert for making my visit to Houston a pleasant one.

Was this review helpful? Yes
Daniel A, General Manager at Comfort Inn Hwy. 290/NW, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More 

Palm Bay, Florida
Level Contributor
130 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 21, 2015

Visited relatives in Houston and searched for a fairly economical hotel room. Called and they gave me their best price, which was reasonable. Parking lot was clean and well lit. The room was clean and comfortable. They adjusted my bill down $30 per night due to also being a senior...I forgot to mention on checking in! All in all I... More 

Was this review helpful? Yes
ComfortInn290, Front Office Manager at Comfort Inn Hwy. 290/NW, responded to this review

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More 

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