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Holiday Inn Express & Suites Houston North Intercontinental

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125 Airtex Drive, Houston, TX 77090
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Holiday Inn Express & Suites Houston North Intercontinental
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Ranked #204 of 461 Hotels in Houston
A recent review
4 of 5 stars reviewed 2 weeks ago
TCooper4653 Frisco, Texas
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18 reviews from our community

Traveler rating
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    9
    6
    1
    0
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3
3
1
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frisco, Texas
Top Contributor
113 reviews 113 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff was awesome, the two building layout isn't the most convenient. In good shape overall but some areas really needed cleaning. Free coffee and cookies most of the day. Good price for the area.

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

Convenient location. Freshly renovated and looks good. Accessibility to the freeway and most everywhere is great. Close to the airport and some great restaurants, There was a great tex mex and sushi place close by. Great security. Place was lock down after hours.

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Fond du Lac, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2015

This hotel is well located and easy to get to. There is a Whataburger and Cracker Barrel right next door. I did not stay there long enough to determine what the area was like. Our room was clean and very quiet. They had their typical complimentary hot breakfast that I find to be quite sufficient and enjoyable. The only complaint... More 

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Anchorage, Alaska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed January 4, 2015

Stayed here for 3 weeks, Loved it! Some colleagues told me that its not in a safe area(in ghetto area). I am from Sacramento, Ca and I don't know what these crackers talking about. Front desk and management were awesome and friendly. The courtesy shuttle was good, but u gotta wait a while if the shuttle was heading to the... More 

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McKinney, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 30, 2014

Although I personally didn't have any problems, this hotel is in a neighborhood where they feel the need for the parking lot to be fenced and gated, using your room card for access after a certain hour. The front areas of the hotel were nice, but the room was very worn (bad paint on the bathroom door that wouldn't close,... More 

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HIExpressSales, Director of Sales at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear kseaman44, Thank you for being a loyal IHG Rewards Club Member and for your feedback regarding your recent visit. Although we're glad that you were pleased with our staff and services overall, we'd like to apologize for the aspects that fell short of your expectations. As we continue to aim for overall guest satisfaction, we will discuss your review... More 

Richmond, VA
Top Contributor
117 reviews 117 reviews
59 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 11, 2014

When I got to my room the door had been propped open and there was a wet bathmat on the bed...ewww... went to the front desk and was promptly assigned to a new room. The rooms are showing a little wear and don't smell as fresh as newer Holiday Inn Express locations where I have stayed but when I got... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear kayeteekaye, Thank you for taking the time to share your comments with us. I truly appreciate that you have rated our staff's service and room cleanliness to be high. It is very important to know how secure our hotel is when items such as jewelry is forgotten and found again and returned by our staff. I also regret that... More 

Dronfield, United Kingdom
Top Contributor
82 reviews 82 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel is only 15 minutes away from the airport so ideal for staying either before you fly or when you land. If necessary they have a shuttle to take you to or from the airport. Car park also gated for extra security. Around the hotel plenty of places to eat and Macys is about 5 mins drive away if... More 

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Bangkok, Thailand
Top Contributor
61 reviews 61 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 1, 2014

I was very impressed by standards of quality and service at this Holiday Inn Express just off I45 North Houston. Friendly, quick check in, spacious room and free shuttle bus to anywhere within reasonable distance nearby. Great location and well done to all staff I interacted with who were helpful and attentive.

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Oswego, New York, United States
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 24, 2014

We were checked into a room that was not ready. The suit was large. Bedding comfortable. There was some sort if misting deodorizer running when we opened the door. All windows sealed closed so fresh air was not an option. The room did not smell of smoke and was listed as no smoking. House keeping missed the fact that a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear OnOurTwoWheels, Thank you for sharing your feedback regarding your stay. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am delighted to read that you liked our comfortable bedding and found our parking secured. However, I am sorry for the inconvenience the... More 

San Diego, CA
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 9, 2014

Got stuck overnight in Houston so I needed to book a room at the last minute. Within a few minutes the hotel's shuttle arrived to pick me up and the trip only took about 15 min. The staff, both in the shuttle and at the hotel, were courteous and prompt. Check-in was a breeze, and I think I was booked... More 

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