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All 451 Houston hotels

Holiday Inn Express & Suites Houston North Intercontinental

2.5 of 5 Hotel   |   125 Airtex Drive, Houston, TX 77090
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54%
Ranked #234 of 451 hotels in Houston
A recent review
4 of 5 stars Reviewed June 1, 2014
DubaiDoug Dubai
  • Overview
  • Reviews (11)
  • Photos (13)
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11 people have reviewed this hotel

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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
Dubai
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 1, 2014

I was very impressed by standards of quality and service at this Holiday Inn Express just off I45 North Houston. Friendly, quick check in, spacious room and free shuttle bus to anywhere within reasonable distance nearby. Great location and well done to all staff I interacted with who were helpful and attentive.

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Oswego, New York, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 24, 2014

We were checked into a room that was not ready. The suit was large. Bedding comfortable. There was some sort if misting deodorizer running when we opened the door. All windows sealed closed so fresh air was not an option. The room did not smell of smoke and was listed as no smoking. House keeping missed the fact that a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear OnOurTwoWheels, Thank you for sharing your feedback regarding your stay. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am delighted to read that you liked our comfortable bedding and found our parking secured. However, I am sorry for the inconvenience the... More

San Diego, CA
Contributor
20 reviews 20 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 9, 2014

Got stuck overnight in Houston so I needed to book a room at the last minute. Within a few minutes the hotel's shuttle arrived to pick me up and the trip only took about 15 min. The staff, both in the shuttle and at the hotel, were courteous and prompt. Check-in was a breeze, and I think I was booked... More

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Coquitlam, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 4, 2014

Standard holiday inn express. We just used it as a place to sleep between flights Clean room, comfortable bed. Standard holiday inn express breakfast. Shuttle only runs once an hour and takes 20 -30 minutes each way. We called for the shuttle and while waiting the shuttle for the Holiday Inn Express EAST made 3 roundtrips picking up new groups... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear Jim C, Thank you for taking the time to communicate your concerns via Tripadvisor. I apologize for any inconvenience you have experienced with the shuttle. I am glad to hear you did enjoy your stay in our hotel with clean rooms ad comfortable beds. We would like to express our sincere apologies for the shortcomings you experienced during your... More

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 6, 2013

I have to say after doing a ton of research on hotels in the area, this was one hotel that offered free shuttle service which was very convineinet for me. Location was great right off the interstate and close to everything I needed to get to. Staff was very friendly and nice. Will stay again.

Was this review helpful? Yes 1
Duncan, OK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 5, 2013

Stayed here for a business trip. The hotel was clean, the room was quiet, and the breakfast was good. The large, flat-screen television had a good selection of channels to watch, and the wireless internet connection was fast. I will stay here again.

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Dallas
Top Contributor
64 reviews 64 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 8, 2013

Stayed here two nights on business. Hotel and rooms were clean and breakfast was very good. Rooms were quiet, with little or no hall noise. Bed was very comfortable. Large flat panel tv with directv service. Internet was free and fast. A good choice for the area.

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The Colony, Texas
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 1, 2013

The lobby and breakfast area are updated very nicely, although most of the tall tables are lopsided and lean horribly. I arrived after dark and was glad I ate closer to Houston, your choices nearby are limited to Whataburger, Jack in the Box and Cracker Barrel. The room was large, but it was a handicap room. It looked like they... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear hunting_chica, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and our lobby. However, We’re sorry we fell below your expectation regarding room amenities and air conditioning. We will address these points. I assure you the feedback of our hotel... More

Aliso Viejo, Ca.
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 1, 2013 via mobile

This HI Express is located in a scetchy area with a gated parking area that requires your room key to access after dark. My room (104l was very worn and just looked dirty. The bed was comfortable and sheets were clean. There is a very nice flat screen TV, so that is a plus. All in all, this would be... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear DUpton, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the condition of the room. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any... More

Illinois
Top Contributor
55 reviews 55 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 31, 2012

Chose this because the location was convenient for a colleague picking up the next day. But don't advertise as an airport hotel with shuttle if you are going to severely limit that service. My flight in was late, arrived at Bush at 10:30 pm. Called and was told their shuttle stops at 10pm. No apology, no suggestion of getting a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston North Intercontinental, responded to this review

Dear businesstrav1, Thank you for taking the time to post a review of our property. I am pleased that you found our location convenient. However, please accept my apologies for falling short of your expectations. Your comments about the operating hours of our complimentary airport shuttle will be forwarded to the ownership of the hotel to be taken into consideration... More

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Additional Information about Holiday Inn Express & Suites Houston North Intercontinental

Address: 125 Airtex Drive, Houston, TX 77090
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Houston North Intercontinental 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
109

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