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Quality Inn & Suites Reliant Park/Medical Center

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2364 South Loop West, Houston, TX 77054 (Formerly Reliant Park Inn & Suites)
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Quality Inn & Suites Reliant Park\/Medical Center
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76 Reviews from our TripAdvisor Community

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Mansfield, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My kids and I drove down for the State Playoff game. We checked in and went to the stadium. When we returned around 11:30pm / we noticed no pillows on the bed. We requested pillows and a blanket. While we were waiting, my son noticed dog food all over the floor. (We don't have a dog with us.) The bathroom... More 

Helpful?
Thank tamstep
Columbus, Georgia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

Stayed here last night for the convenience of walking to the Bowl game. The staff was friendly and helpful, however, the rooms were in need of renovation. There were holes in the carpet, paint on the shower tiles, banged up walls, and old, worn out bed covers. I also rely on hotels to have operating hair dryers as they are... More 

Helpful?
Thank mrsthib
Kilgore, Texas
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed December 17, 2015

We chose to stay here for an appointment at MD Anderson because they have a reasonable medical rate (65/night plus tax). I did not expect a great experience because of the reviews on here, but I have to say that our stay was mixed. Check in was very easy. Our room was ready when we arrived at about 2:30 pm.... More 

Helpful?
Thank BigHilda
Waco, Texas
1 review
1 of 5 stars Reviewed November 19, 2015

I am a cancer patient. I stay here often. Just checked in. The cover on the blanket is what I noticed first. Should have NEVER ,been put back on the bed. We all know they don't put clean blankets on beds, right? Well tonight left no doubt. There was a dark spot, like someone set a cookie that had a... More 

Helpful?
Thank Ann B
Greenville
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

The hotel staff is great!!!! The room was big and quiet. The breakfast was ver good. The staff was always very eager to help you out. I would definitely stay here again. We felt very safe here. We were doing a show at the NRG center. The location is very close by.

Helpful?
Thank Jan T
Christchurch
Level Contributor
112 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed October 29, 2015

Ok Location great close to the Texans only a short walk.But boy the things that were wrong with our room outway the positives. There was a few inches gap in our sliding door that could not be shut so It stayed open the whole time so security wise terrible.It seemed to have a bad fixit job there was an iron... More 

Helpful?
Thank MontyNZ
Abilene, Texas
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 23, 2015

We were in Houston for a week of doctor's appointments. Most places were full with conventioneers. Also, what was available was very expensive. Quality Inn came to our rescue. They have a medical discount that was affordable. It is older and somewhat worn, but the beds and showers were fine. The breakfast was good-even included eggs and sausage. We had... More 

Helpful?
Thank booklady55_11
Calgary, Canada
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 20, 2015

The place is a bit older and the windows don't close tight so the noise from the highway is noticeable even if you run the AC. The rooms are old but clean as are the bathrooms. The water trickles out and for showers, it can take some time to wash all the soap off! The gym has a treadmill and... More 

Helpful?
Thank Wouldlovetravelmore
Vancouver, Canada
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed October 14, 2015

We booked the hotel for a Texans game due to it's location, and the value was good. Unfortunately the rooms need serious upgrading and the air con sounded like a Mac Truck.The walls were marked and there was unpainted plaster repair in many locations. The shower rod was coming off the wall, the furniture is in rough shape, and the... More 

Helpful?
1 Thank K-C1962-10
Naveed K, General Manager at Quality Inn & Suites Reliant Park/Medical Center, responded to this review

Dear Guest, Thank you for taking the time to give us your thoughts regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 17, 2015 via mobile

They offer a good medical rate and free shuttle to the med center and nearby locations, which is great. The hotel itself is what I would expect for the price. Furnishings are fine, but there are stains and scratches on the walls and obvious signs of water damage and maybe mold in the bathroom. The room smells musty and there... More 

Helpful?
1 Thank Jess B
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