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Residence Inn Intercontinental Airport at Greenspoint

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655 N. Sam Houston Pkwy E., Houston, TX 77060
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Residence Inn Intercontinental Airport at Greenspoint
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Residence Inn Intercontinental Airport at Greenspoint
Residence Inn Intercontinental Airport at Greenspoint
Residence Inn Intercontinental Airport at Greenspoint
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45 reviews from our community

Traveler rating
    9
    18
    10
    4
    4
See reviews for
13
4
2
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne
Top Contributor
147 reviews 147 reviews
48 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was quiet and clean and the front desk team very helpful and friendly. One thing to be aware of is that it is not near anything. If you want meal and you're not cooking in your suite, then the only immediate thing available is the restaurant next door at the Courtyard Houston North, which does have a take... More 

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Chicago, Illinois
Top Contributor
71 reviews 71 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 21, 2015

After a late night cancellation at IAH, I booked a night at this Residence Inn. The rooms were spacious but a bit banged up and worn. A few stains on the carpets and the shower was very dingy. However....the staff was wonderful!. Very friendly, pleasant and helpful. They also booked a taxi ride for me for early the next morning.... More 

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Thank you for the great comments on the staff and service! I apologize for the carpet and shower. If you could contact us so we can address the issue that would be great. Thank you for staying with us! More 

Cuero, Texas
Top Contributor
145 reviews 145 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 16, 2015

This is a good value if you aren't interested in nearby restaurants, shopping, etc. Business, industrial park atmosphere in a rather uninteresting area of Houston. Not very easy to get to off the Beltway 8. However, the hotel is clean, quiet, comfortable and very reasonably priced. Hot breakfast is pretty good, plenty of close by parking, easy, friendly check-in service.... More 

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Thank you for the comments. I apologize that you had to interrupt a conversation. That is not the normal for our staff and I am very sorry for this. If in the area please reach out to me so we can make it up to you. More 

Jackson, New Jersey
Top Contributor
74 reviews 74 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 27, 2015

Not much in the area, rooms are in need of an update, breakfast was OK, limited guest interaction, rate was very high for limited appeal, hotel could use an update to the bedding. I had to initiate a good morning to the staff while appearing to interrupt their conversation.

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

I apologize for the issue that you had. This is not the normal for our staff and I have spoken with them as a reminder. If in the area again please reach out to me and we will correct this. Thank you, Martha More 

Houston, Texas
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 25, 2015

Spent about 20 days at this hotel after being transferred from Calgary to Houston. The rooms are spacious and clean and the staff was very helpful the entire time. Free hot breakfast is a plus. Not really within walking distance to any restaurants or shopping, and unfortunately the area is not one of the best in Houston. My vehicle was... More 

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Thank you for the feedback. We do apologize for the issue of your truck being burgalarized. We have decided on a new security company that will begin at the first of April. We believe this will assist in these issues not happening. Thank You, Martha More 

Naples, Florida
Top Contributor
51 reviews 51 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 24, 2015

Hotel is located minutes from IAH and easy to get to. Front desk staff is friendly and helpful. Morning breakfast was excellent. Pool is open 24 hrs a day. Many restaurants nearby if needed. Easy to get downtown

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Thank for the great comments! We hope to see you soon! Martha More 

Pelham, Alabama
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2015

I was in town for an interview with United Airlines. I called after I landed at the airport & a FREE shuttle came to get me & bring me to the hotel. The hotel is about 9 miles away. There is also a local FREE shuttle that will take you around town & back to the airport! Awesome! The front... More 

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Thank you for the great comments! We hope the interview went well. So happy you were able to join us for the Mix and get your favorite desert! Thank you for staying! Martha More 

Tampa, Florida
Top Contributor
56 reviews 56 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 28, 2015

The front desk staff is very accommodating and gives all the local establishments to visit with directions. Also the rooms are clean and updated for the business traveler with plenty of outlets and a refrigerator.

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Thank You Charles for the great comments! Hope we see you again soon! Martha Trammell More 

Sherwood Park, Canada
Top Contributor
176 reviews 176 reviews
38 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed January 17, 2015

We just returned from Houston where we were flying through to and from Roatan. We had an overnight in each direction and we picked the Residence Inn for several reasons. It is close to the airport, we could get large rooms, it has a free shuttle to and from the airport and it has a free breakfast. We were so... More 

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

Lisa, We are very happy you enjoyed your stay! Thank you for the great comments on the staff. Please stay with us again! Martha Trammell More 

Clarksville, AR
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 5, 2015 via mobile

We have a large family, so finding hotels is a challenge at times. On this particular trip, we took three of our kids, ages 13 and 14, for a trip to the Advocare Texas Bowl. We booked a 2 bedroom, 2 queen suite, and it was good for the 5 of us. Here is a breakdown of our stay: Location:... More 

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martha h, General Manager at Residence Inn Intercontinental Airport at Greenspoint, responded to this review

We are very happy that you enjoyed all of our amenities from breakfast to the pool! We hope you will choose our location again in the future! Martha Trammell More 

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