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Red Roof Inn - Houston - Westchase

2.0 of 5 2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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Red Roof Inn - Houston - Westchase
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135 reviews from our community

Traveler rating
    71
    23
    15
    10
    16
See reviews for
21
14
13
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • English first
  • Spanish first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (27)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (28)
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Edinburg, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Overall stay was good! We were there to spend time with family and shop. Pet friendly! The only thing we missed is the continental breakfast. I have stayed at other Red Roof Inns where this service is provided.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, Thanks so much for letting us know how much you enjoyed your stay. Many of our guests appreciate the fact that we are pet friendly. There is no charge for a pet accompanying a guest, which is a big advantage of many other lodging chains. We are considering a continental breakfast. Many of our regular guests have suggested... More 

Roswell
Top Contributor
68 reviews 68 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is on the comeback from bottoming out after the Rita/Catrina evac takedown. By upgrading and retraining the front desk and housekeeping staff and adding security things have quieted down and cleaned things up a lot. They still need to add some superior king rooms on the first floor.

Review collected in partnership with this hotel

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, We appreciate your feedback, and want to thank you for your continued patronage. Our inn has gone through many positive changes since 2005. Starting with new management, we have renovated our rooms, added amenities like wifi and in-room coffee. Our lobby has been completely redone, and landscaping has been upgraded. What has been pivotal to our success is... More 

Houston, Texas
1 review
5 of 5 stars Reviewed November 17, 2014

Our stay as stated above was NOT a vacation....rather illness in our family....and without the wonderful staff at Red Roof Inn #229 we would have been lost....we could NEVER have stayed so long in the city to insure that our daughter was out of the "serious illness" zone. We sent in a review before leaving but forgot to include the... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Gwindon: Thanks so much for taking a few moments to let us know about your stay with us. We hope all is going well for you and your family. We are honored that you allowed us the opportunity to make your stay as comfortable as possible during a stressful time. Whether our guests visit for business, vacation, or for... More 

San Antonio, United States
2 reviews
5 of 5 stars Reviewed October 21, 2014

Appreciate the courteous, friendly and professional service of Mrs. Lora Rogers @ the front desk. She took time & explained room rates and best of all senior discounts. Have been staying at same location 7 weeks in a row. Rooms are very clean and staff very friendly and helpful. Good location and will be staying there until mid-Dec. of this... More 

Review collected in partnership with this hotel

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Santos R., Welcome to the Red Roof Inns Westchase family. We're so glad you chose us, and we appreciate you taking a few moments to let us and others know about your stay. We are proud of the wonderful job all of our staff do to ensure you, our guest, are pleasantly surprised with your stay. Ms. Rogers demonstrates... More 

1 review
5 of 5 stars Reviewed October 17, 2014 via mobile

Had a short time assignment that was extended..needed a place that was close to job, shopping and restaurants..my room was great but during my stay I seen them upgrading the hotel ..For a hotel their clients I saw come an go was quiet..walking my dog at night security was patrolling the lot..And now the staff ..Friendly an made us feel... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening G82023, We're so glad you enjoyed your stay, and would like to welcome youto the Red Rooof Inns Westchase family! Like you, many of our best clients stop in for the convenient location. They soon find that we offer so much more, and decide to choose us for their ongoing accommodation needs. Whether you're visiting the area on... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed October 12, 2014

I stayed at this location on a recent business trip. This property is in a good location, with several restaurants in the area to choose from. The front desk and staff were very friendly and helpful. The room was clean and spacious. There are also a couple of grocery stores and a Targets nearby, to pick up anything you may... More 

Review collected in partnership with this hotel

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Sean R., Thanks for staying with us and taking a few minutes to let us know about your visit. We appreciate it! Red Roof Inns Westchase is ideal for the business traveler because we not only offer great rooms and world-class service, but we are close to many area restaurants and shopping centers. Many of our guests visit... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

Appreciate the courteous and professional service of Mr. Marquence Snyder. He was very attentive and helpful in placing me in a good room. As a repeat visitor he remembered my preferences and was able to accommodate me. Red Roof Inn Houston Westchase is in a convenient location and offers excellent value and clean, spacious rooms.

Was this review helpful? Yes 2
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening L M, On behalf of the Red Roof Inns Westchase, I would like to thank you for staying with us and allowing us to earn your business. We are proud of Mr. Snyder for consistently taking care of our guests. Our staff is dedicated to ensuring our guests have the best stay possible; and, Mr. Snyder leads by... More 

Laredo, Texas
Top Contributor
84 reviews 84 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 2, 2014

I will use the words of another reviewer - if you are looking for the Ritz Carlton or even Comfort Inn, think again. This hotel has the basics. But it is clean and the staff were friendly. We only spent one night there but we have decided we will return. For us the biggest draw to this hotel is the... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Hi Shacheb75, Thanks for letting us and other travelers know about your stay with us. We're glad that you enjoyed your stay. As many of us are pet owners, we understand how difficult it can be to make arrangements for a pet when travelling. Whether its a trip to the park or a run to the burger drive-thru, going on... More 

2 reviews
4 of 5 stars Reviewed August 11, 2014

Staff was awsome very nice neighborhood lots of restaurants close by. Only bad thing was the pool needed swept and back washed. WiFi was not so great either. But housekeeping and front desk were very pleasant. Felt safe here and very quiet outside the room. Will come back here to stay.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Donna B. Thanks so much for taking a moment to let us know about your stay. There's nothing we enjoy more than to announce one of our guests accolades to our whole staff. It lets them know they do make a difference by taking care of our guests. We've just had our weekly pool service performed yesterday, and... More 

2 reviews
1 of 5 stars Reviewed July 30, 2014

Me and my boyfriend came to see the Astros play and picked red roof inn, no towels for two people and could not get in our room b/c the card would not work,there were roaches, it was just awful and will not stay at another!

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Kerri W., We're so sorry your stay with us was not up to your expectations, or ours. We'll look into the items you mentioned and take the appropriate actions. We really do appreciate you taking the time to let us know about your experience as it allows us the opportunity to address these items and to hopefully regain your... More 

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
Number of rooms: 135
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#18 Best Value Hotel in Houston
#86 Business Hotel in Houston

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