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Red Roof Inn - Houston - Westchase

#64 of 470 Hotels in Houston
Certificate of Excellence
Hotel website
2960 West Sam Houston Parkway, Houston, TX 77042
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15% off room rate
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Red Roof Inn - Houston - Westchase
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77%
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Red Roof Inn - Houston - Westchase
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    183 Reviews from our TripAdvisor Community

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    Traveler rating
      109
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (52)
    Date | Rating
    • English first
    • Spanish first
    • Any
    English first
    • All months
      (183)
    • Mar-May only
      (48)
    • Jun-Aug only
      (59)
    • Sep-Nov only
      (32)
    • Dec-Feb only
      (44)
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    1 review
    5 of 5 stars Reviewed yesterday NEW

    I never give review but the staff at this location was friendly and professional the maintain crew made sure we were comfortable also the superior Richard flowers was very helpful so thank I will be staying here again in the near future

    Was this review helpful? Yes
    Level Contributor
    6 reviews
    6 hotel reviews
    5 of 5 stars Reviewed 5 days ago NEW

    I have had great service while staying at this location. The staff has been terrific. At this time I would like to thank (rosa.r) in the housekeeping dept..I never had a want or a need in that dept. but I believe if I did with her attitude she would help or get someone who can..thank you rosa

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Afternoon Mr. Johnson, Thank you for choosing Red Roof Inns Westchase for your lodging needs. We appreciate your business, and want to say thank you for taking a moment to let us and others know about your positive experience with us. We are very proud of Rosa and our staff for taking care of our guests and ensuring their... More 

    Houston
    Level Contributor
    3 reviews
    3 hotel reviews
    5 of 5 stars Reviewed 6 days ago NEW via mobile

    I always have a pleasant stay when I come to this red roof inn location. The maintanance crew is always around to help with small or big problems I may have. The managers and front desk crew are great and always helpful. The awesome Rosa always makes sure my room is clean and smells fresh with fresh sheets. I have... More 

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Afternoon Pink: We appreciate you choosing us for your accommodation needs while in the Houston area. Many of our best clients visit us because of our new renovation, amenities, and reasonable rate. They return to us each and every time because of the great job our staff does to ensure their room is spotless, everything works as it should,... More 

    1 review
    5 of 5 stars Reviewed 1 week ago

    This facility was friendly and compassionate.I loved Timothy(229) .So professional and I would return again.Ms.Roy the in house cleaning lady is so humble and does a excellent job cleaning the rooms.Those are to people worth being around when you're trying to get away lol

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Afternoon Taneshia24, We’re so glad you enjoyed your stay with us, and we appreciate that you were able to take a few moments to let our staff know what a great job they’re doing. Ms. Roy and Timothy are great examples of how our team works together towards a common goal: Your great experience at the Red Roof Inns... More 

    Houston, Texas
    1 review
    5 of 5 stars Reviewed 1 week ago

    Nice hotel great staff Mary at the front desk is awesome!!! The housekeeping is great ..very friendly and nice. Maintaince is always on time. The outside landscape is beautiful... I really enjoy the pool and the weather was great can't wait to visit again.. I had a wonderful time the rate was perfect it fix my budget ...tell everyone thanks... More 

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Afternoon, We appreciate you visiting our newly renovated property, and are thrilled our hard work has made such a positive impression. Our staff works as a team to ensure your stay is the best it can be. With a dedicated maintenance and housekeeping staff, a front office staff adding world-class service, and a management team that is always adding... More 

    A TripAdvisor Member
    5 of 5 stars Reviewed 1 week ago

    The front desk agent Marquence was very polite & helpful after i came back to the room after a long day to find it had not been cleaned,after I'd specifically asked the morning front desk agent to please make sure that it was serviced..

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Evening, Thank you for choosing us, and for your kind words regarding our team-member Marquence. We are very proud of the wonderful job our staff does to ensure our guests enjoy their stay with us. Our property is staffed around the clock to ensure your stay is the best possible. We have also added new blazing-fast wireless and flat-screen... More 

    5 of 5 stars Reviewed 1 week ago via mobile

    Perfect stay... Updated rooms, comfy bed, very clean, big wall mounted tv, wood floors, and it was quiet in the room. No hall noise or from the surrounding rooms. It was a super comfy stay and I was impressed with the staff as well.. Especially Lora Rogers.. She helped us when my goddaughter got sick and seemed genuinely concerned with... More 

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Evening, Thank you for staying with us! We are so glad our team made your stay enjoyable. Although we have recently renovated our rooms and added many new amenities, we realize its our staff that makes all the difference in the world for our guests. We’re proud of the great job Lora and the rest of our team does... More 

    Level Contributor
    3 reviews
    4 of 5 stars Reviewed 1 week ago

    Much better than expected especially for a red roof. Clean bathroom no shampoos or conditioners but towels and soap. Would stay again. Top of the line for a two star hotel. Second floor numbering was confusing for my particular room

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Evening, We at the Red Roof Inns Westchase would like to thank you for allowing us to earn your business. Our management is dedicated to ensuring your stay with us is the best it can be, each and every time. Our rooms are quality inspected daily so that everything is ready when you arrive. We hope you enjoyed our... More 

    Greensboro, North Carolina
    Level Contributor
    5 reviews
    5 hotel reviews
    3 of 5 stars Reviewed 2 weeks ago

    I was impressed with two things from this hotel: 1) The room size was bigger than average and 2) They had hardwood-like floors. There was plenty of space for my kids to run around and play with their toys. The floor made it easy for them to slide around on vs. more traditional thin carpet used in some hotels. The... More 

    Was this review helpful? Yes
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Afternoon Stephen, We'd like to thank you for staying with us, and we appreciate your feedback. By listening to our guests and considering their feedback, we are able to constantly improve. Many of our clients have told us how much they enjoy our new renovation and added amenities. We trust you enjoyed the new tv, furniture, and flooring as... More 

    Brownsville, Texas
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 25, 2015

    I had been driving all night with my family and arrived in Houston. I stumbled upon the Westchase Red Roof Inn. I was immediately captivated by the receptionist (Laura) as to her courtesy and professionalism. Roy the housekeeper was very friendly and polite and so was Richard Flowers from maintenance. Room was clean and everything worked properly. I will definitely... More 

    Was this review helpful? Yes 1
    i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

    Good Morning Noe G.: We appreciate your business and your feedback regarding your stay with us. We are the hidden gem in the Westchase area. We’ve recently completed our renovation to include new bedding, flat-screen tvs with HD channels, and blazing-fast free wifi for our guests. Our desk, housekeeping, and maintenance staff work as champion team to ensure your stay... More 

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