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All 451 Houston hotels

Red Roof Inn - Houston - Westchase

2.0 of 5 Hotel   |   2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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71%
Ranked #139 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 2 weeks ago
Katinaktna Arlington, Texas
  • Overview
  • Reviews (123)
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  • Photos (9)
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  • Room tips (37)
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123 people have reviewed this hotel

Traveler rating
    66
    21
    12
    9
    15
See reviews for
18
12
12
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Lake Jackson, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

They need to change check in time or shift change time. Got to the hotel at check in time but had to wait b/c it was shift change time also. That's stupid. Room had old analog tv. Had to remove smoke detector from the wall and remove the battery (it was chirpping). Bunch of "shady" people hanging out in the... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Eddie M. We would like to thank you for staying with us here at the Red Roof Inn Westchase. We are always seeking out ways to improve our guests' experience, and their honest feedback is instrumental in accomplishing our goal. We have looked into the items you mentioned, and have taken the appropriate measures to ensure our guests have... More

Arlington, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I want to thank Mr.Richard Flowers for saving the day the air conditioner in my room keep acting up. The front desk clerk wanted to move me, But i had so much stuff causeni was staying abweek and really didnt want to move. So Mr. Flowers said dont worry he would take carenof the problem and he got my air... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Katinaktna, Thanks for letting us and others know about the pleasant stay you had here at the Red Roof Inns Westchase. We are proud of our staff as they are truly dedicated to taking care of our guests! We appreciate your kind words, and will be happy to recognize our staff member for taking care of you during your... More

Houston
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I liked the way Mary treated me!! Very good costumer service. Very kind and on time always. She is amazing! she got me exactly what i asked for in the service. Never a bad face, always a smile and very kind. The cleaning staff is also very attentive. They come whenever you ask them and treat you with respect.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks so much! We love it when our guests tell us how our staff made their day! There is nothing more encouraging for us and our team, than when one of our guests lets us know about a pleasant stay. That’s what we’re here for. See you again soon, Jon B. More

Houston
1 review
5 of 5 stars Reviewed 3 weeks ago

It's a very nice hotel and their staff members are great! Mary & Tim make you feel very comfortable and took care of all my needs. Very clean and the cleaning ladies come daily. It is a bargain for the location. Great place to stay !

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks! You’ve just discovered the gem of Westchase when it comes to finding a clean, comfortable hotel, with friendly staff, all at a reasonable price! We don’t mind if the secret gets out, as we are proud of our staff and the world-class service they provide to our guests. Welcome to your new home away from home, Red Roof Inns... More

1 review
4 of 5 stars Reviewed 4 weeks ago

My experience was great because the clerk and manger were so friendly. Their positive attitudes made me want to stay there. The room was clean and suitable for the price. I only wish they would upgrade on the television. Overall, the room served it's purpose; to get some sleep and start the next day on a positive note instead of... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Lulu T. Thank you for taking a few moments to let us and others know about your positive experience at the Red Roof Inns Westchase! We offer our guests a clean, comfortable room with free wi-fi and morning coffee, all at a reasonable rate. Our staff is here for you 24/7 to ensure your stay is a comfortable and... More

Austin, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

My review is on two staff members Mary and Lora. Lora was very helpful when there was a room problem. Took care of issue very professionally. I checked out of the hotel and about an hour later I remember I left a very expensive item that was very very dear to my wife. I called and Mary volunteer to go... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

James C., On behalf of the Red Roof Inns Westchase family, I’d like to extend a big “Thank You”, and a warm welcome! We work hard every day to provide our guests with a clean, comfortable room at a reasonable price. There are many establishments out there that do just that. What sets us apart is our people and the... More

1 review
5 of 5 stars Reviewed June 15, 2014

My wife and I stayed a week at Red Roof Inn, Westchase, Houston. Now, the RRI is not your Marriott experience, but it is made up by the awesome ladies who work there. Mary, in particular, was awesome! She made our stay very enjoyable! -- The RRI has two restaurants nearby (Ihop and Tokyo One). Enjoy!

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

DearJuanV: Thanks so much for your kind words regarding your stay with us at the Red Roof Inn Westchase! We are so glad that you took a few momments to let us and others know of your positive experience. Many of our regular guests have stayed at more expensive hotels, and what they have come to find is that Red... More

Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014 via mobile

Mr. Timothy L. Harris at Rr1229 is a Professional Manager with Excellent Customer Service with a professional trained staff. I rate him personally 5 stars for his care for his residents. I will stay there everytime I'm in Houston, Texas.

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Jerron2014: It can often be said of leaders that they have the ability to lead by example, and to instill in others to do the same. We are glad you noticed, and took the time to let us know; thank you. A great hotel starts from the top setting the pace and standards to bring others to new heights... More

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 9, 2014

The only had smoking rooms available. Disgusting. The room was NASTY. There was hair all over the floor like it had never been swept. If wouldn't step foot into the molded tub. The TV was a tube TV that was broken. We turned around and check out immediately. Stay away.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear ashxw: Thank you for bringing this to our attention. We will look into this matter and take the steps necessary to ensure our guests’ expectations are exceeded moving forward. While we pride ourselves on checking each and every room before placing it on our availability list, sometimes our goal of a 100% guest-ready room isn’t met. If a room... More

Union, New Jersey
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 9, 2014

This was a good,reasonable, place to stay in Houston.Spent 10 days for a class reunion end of April.An armed guard patrols unit at night.The price was right with newer rooms. A team member Mr. Flowers did an outstanding job helping me.He made me fee at home and comfortable.He was never too busy to answer my questions on Houston area and... More

Was this review helpful? Yes 2
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Thomas f a: We here at the Red Roof Inns Westchase would like to extend our thanks for allowing us to make your visit an enjoyable one! We take pride in providing our guests with a clean, comfortable room at a reasonable price. Nice rooms are great, but we go the extra step by providing our guests with... More

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn

9 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#7 Best Value Hotel in Houston #95 Business Hotel in Houston #139 Spa Hotel in Houston
Hotel Class
Number of rooms
135

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