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Red Roof Inn - Houston - Westchase

2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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Ranked #86 of 461 Hotels in Houston
A recent review
5 of 5 stars reviewed yesterday
Teresa J Indianapolis, Indiana
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159 reviews from our community

Traveler rating
    89
    27
    15
    11
    17
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26
14
15
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel on several occasions for business as well as pleasure. There are several team members that went above and beyond in their hospitality.....Mary, Timothy, Marquence and Melinda!! They went out of their way to make sure my stay was pleasant. Will definitely stay again!

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houston
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a super red roof location! The staff is really well managed and has everything covered.The rooms and entire place are clean and everything has been updated.This is definitely the best place to stay in the area.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon cthouston1, Welcome to the Red Roof Inns Westchase, your home away from home! We appreciate your feedback, and hope you enjoyed the latest improvements made to our property. Our rooms now include flat-screen tvs with HD channels! We have also upgraded our wireless internet in order to provide our guests with blazing-fast internet. In-room coffee makers, irons, and... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was very please happy I stay there love the friendly staff and charming welcome I will defenately recommend that hotel I very please that always stay there .the housekeeping lady I can tell she Def do her job the housekeeping name is leivy

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Alex S. Welcome to the Red Roof Inns Westchase! We appreciate your kind words and will definitely pass this along to our staff, as we are very proud of what they do each and every day to make our guests' stay the best it can be. We hope you enjoyed our new blazing-fast internet and new 42" tvs with... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Since I at been at this hotel it has been a A great we experience. I haven't any problems and if I did mr flowers made sure everything was back normal. They have been very nice and made my stay amazing I will be coming back no doubt

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Beijingqom, Thanks for staying with us, and your kind words about your stay! We appreciate your feedback! We're glad you enjoyed all of the hard work our team has put into making your stay the best it can be. We hope you noticed the new HD channels, and blazing fast wireless service. We welcome you to visit us soon... More 

Baker, Louisiana, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Room 330 had roaches in bathroom. Appeared to be clean at first sight but then the roaches. There are no closest iron or ironing board. The TV is the nicest thing in the room. There are no outlets by the bed. There was a fridge and microwave in room.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon LdyFerg, Thanks for letting us know about these items. We will address these immediately and take the appropriate action. Remember, our front desk is staffed around the clock to address any and all questions or concerns you may have during your stay. Please allow our staff the opportunity to make thing right for you during your stay. That's... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My stay was very pleasant the rooms are being upgraded with flat screen TVs the WiFi is great I was greated by the maintenance man Mr flowers he asked me was everything in my room OK I replayed yes,he was very friendly and it seems to me that he likes to make sure the guest are very satisfied with there... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Leavonne, Thanks for staying with us! We appreciate you taking a few moments to let us and others know about your stay with us. We’re glad you noticed our recent improvements including our HD flat-screen tv’s and new blazing fast wireless internet. These are just a few of the things Mr. Flower's has been working on behind the... More 

Lake Charles, Louisiana, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very nice hotel, great location, with comfortable rooms. I had a spacious room with King size bed, complete with large screen television, refrigerator, microwave, and even a safe for those who want one. Free WiFi service was also included. How much can you get for under $70 on a weeknight? I definitely received my money's worth. And IHop was... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Dennis B., Thank you for staying with us! We appreciate that you took a few moments to let us know how we’re doing. Our rooms have recently been renovated, along with wi-fi upgrades, and new flat-screen televisions complete with free cable. Our guests let us know what they were looking for, and we listened! We are always looking... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We came from a different red roof inn angry and when we cane here he's made us a part of the family and very welcome. We will definitely be returning to this location. They are really pet friendly like they say they are unlike the other location. They got rid of the noise next door and comped us a night... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear actress4christ, Thank you for letting us know about your pleasant experience during your stay at the Red Roof Inns Westchase. While it would be nice if all hotels were committed to providing great service, we understand that there are some that are working to improve. Our great service starts at the top. We have achieved a culture of great... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times and it has always met all of my needs. Lora and Mary at the front desk are always friendly, courteous, helpful and competent. New flat screen TVs have just been installed in the rooms and are nice.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Darren L., Thanks so much for letting us and others know about your consistently pleasant experience at the Red Roof Inns Westchase. We want to thank you for giving us the opportunity to earn your business. In addition to constantly improving our rooms and amenities for our guests, our staff works hard every day to ensure you, our... More 

houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Mr Flowers helped me get my luggage out my vehicle, he goes out the way to help and parking lot is clean and all time whenever you call for help from maintenance they respond as soon as possibleit makes you feel at home

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear missymitch, Thanks for staying with us! We're glad that you have discovered us as the best value in west Houston. Value is not only about price and amenities, it's also about the service our staff provides. We look for opportunities to make your stay even better!We look forward to seeing you again very soon! Thanks, Jon B. More 

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