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Red Roof Inn - Houston - Westchase

#42 of 473 Hotels in Houston
Certificate of Excellence
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2960 West Sam Houston Parkway, Houston, TX 77042
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15% off room rate
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1 room 1 guest
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Red Roof Inn - Houston - Westchase
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194 Reviews from our TripAdvisor Community

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Traveler rating
    120
    32
    16
    11
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Spanish first
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English first
  • All months
    (194)
  • Mar-May only
    (48)
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    (70)
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    (32)
  • Dec-Feb only
    (44)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My stay was wonderful. The front desk Lora Rogers handles everthing with top notch experiences. She helped me with everything I needed to have a comfortable stay. Answered all my questions very professional. The room was just great. Very clean and cozy. Just what I needed tonight and my stay another night tomorrow. I will stay again and I will... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear tlburke71, Thank you for choosing us! Ms. Laura does a great job welcoming our guests, and we look forward to passing your feedback along to her and the rest of the team. While we have added many new amenities and renovated our rooms, its our team's great customer service that really makes an impression on our guests. New rooms,... More 

1 review
5 of 5 stars Reviewed 1 week ago

I love this hotel and the manager mr Timothy is always there when i need him very helpful guy. Housekeeping is the best always keeps my room clean and fresh ms.Roy always makes sure ive got everything even after shes cleant my room. Also the front desk ladys Ms.Mary & Ms. Laura are so sweet always checks on me and... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear beejohnshon, Thank you for choosing Red Roof Inns Houston Westchase for your accommodation needs. We trust you enjoyed our newly renovated rooms and added amenities. While new rooms bring guests to us, its our wonderful staff providing world-class service that brings our clients back to their home away from home every time! We're glad you enjoyed your visit, and... More 

1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at a lot of chain hotels, trying to get the cheapest place possible without being too run-down or sketchy. I don't specifically remember having stayed at a Red Roof Inn before, but I'll definitely keep them in mind for next time. It may be a newer property (I noticed them doing a lot of work on the outside,... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Adam C.: On behalf of the Red Roof Inns Houston Westchase team, I would like to thank you for letting us and others know about your stay with us. We have added many new improvements as part of our renovation that was completed in April. In addition to new exterior lighting and landscaping, we have added new 42"... More 

Beaumont, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Came to houston with some family members for a wedding and we stayed at this property, the new upgrades on the rooms are very nice noticed the maintenance man Mr Flowers walking the property picking up trash seems like to me that he really loves his job, will be returning to this property on my next trip to houston!!!

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Morning raelois, On behalf of our staff at Red Roof Inns Houston Westchase, I would like to thank you for choosing us while visiting Houston. We appreciate you taking a moment to let us know how we're doing, and look forward to forwarding your review to our staff. The dedication of our staff sets us apart from the others.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Without going into 10 page essay about a mix up that my family and I had, the front desk person had compassion with my family and I. Which later the manager supported his decision even though they didn't have to. My housekeeper for the week was very nice and hardworking too... Ms. Roy thank you. My only complaint is that... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks Lebaron, Thank you for letting our team know about your stay! We’re proud of the way our staff actively seeks opportunities to make our guests stay the best it can be. We travel too, and understand how difficult it can be sometimes. We hope you had the opportunity to enjoy our pool, along with the new HD channels! See... More 

Houston
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It is always nice to walk in a hotel and be treated with a smile. The one thing someone needs when staying at a hotel is to feel like they are home and that exactly what Marquence (the front desk agent) did for me. He is definitely an asset to be kept for this hotel.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon, Welcome to the Red Roof Inns Westchase family, and your new home away from home! We are very proud of the great job Marquence does in welcoming our guests. We feel its our staff and their dedication that sets us apart from the others. We’ve also added many new amenities, including faster, free wifi. We’re glad you enjoyed... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Best stay ever the staff was great and mary at the front desk was wonderful and very helpful on showing us how to get around. The bed were comfortable and the WiFi which was free was very fast. Thank you redroof for a wonderful stay

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks Ken, we appreciate the opportunity to earn your continued business. We hope you also enjoyed the new 42" flat-screen tvs with HD channels. We'll keep up the hard work to make your visits the best possible! Jon B. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been here for a week now and I have nothing but pleasant things to say about customer service representatives and housekeeping. Mary and Martha have been a breath of fresh air. I will definitely recommend this Hotel and come back. The rooms are spacious and clean. The 24 hour coffee is a plus since I work odd hours.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thank you so much for letting us know about your stay. We cant wait to let our staff members Mary and Martha know what a positive difference they have made for you, our guest. We look forward to seeing you again very soon! Thanks, Jon B. More 

South Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was excellent great service. And the staff was great from front desk and matince espically mary,timothy,terrance,Richard,Rosa,Roy thanks for me having a great stay and will refer only thing that was missing was breakfast in bed. And a workout center other than that I love the new look. And how Mr. Harris has really turn this property around. Since... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Morning Deon, Thank you for staying with us, we appreciate your business. Our Inn has come a long way in the last few years, and we're pleased you enjoyed our improvements. We have recently renovated our property to include new flooring, bedding, furniture, blazing-fast wifi, and new flat-screen tvs with HD channels. Add to this our great staff that... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Martha R. Is an amazing house keeper with great customer service!! I love my experience that I am having here. Great friendly staff members. It's clean, insect free, up to date. But most of all I just wanted to let yall know my house keeper Martha R. Is amazing!!!

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, Welcome to the Red Roof Inns Houston Westchase! We’re glad you enjoyed your visit with us, and appreciate your kind words regarding Martha’s exceptional service. We look forward to sharing your feedback with our team, and look forward to seeing you again very soon. Thanks, Jon B. More 

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