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All 451 Houston hotels

Red Roof Inn - Houston - Westchase

2.0 of 5 Hotel   |   2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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71%
Ranked #127 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 5 days ago
Produceralexxx Houston
  • Reviews (122)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (37)
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122 people have reviewed this hotel

Traveler rating
    65
    21
    12
    9
    15
See reviews for
17
12
13
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
El Paso, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I stayed two nights in this dump last year. It was gross, a hood hangout; gross rooms. The reviews are written by staff! Notice the pattern..they always reference good service, by name, of a staff member. I visited again earlier this year and when I walked into the lobby I turned and walked out. Still a dump! Chollos, pimps, and... More

Was this review helpful? Yes 1
Houston
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I liked the way Mary treated me!! Very good costumer service. Very kind and on time always. She is amazing! she got me exactly what i asked for in the service. Never a bad face, always a smile and very kind. The cleaning staff is also very attentive. They come whenever you ask them and treat you with respect.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks so much! We love it when our guests tell us how our staff made their day! There is nothing more encouraging for us and our team, than when one of our guests lets us know about a pleasant stay. That’s what we’re here for. See you again soon, Jon B. More

Houston
1 review
5 of 5 stars Reviewed 1 week ago

It's a very nice hotel and their staff members are great! Mary & Tim make you feel very comfortable and took care of all my needs. Very clean and the cleaning ladies come daily. It is a bargain for the location. Great place to stay !

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks! You’ve just discovered the gem of Westchase when it comes to finding a clean, comfortable hotel, with friendly staff, all at a reasonable price! We don’t mind if the secret gets out, as we are proud of our staff and the world-class service they provide to our guests. Welcome to your new home away from home, Red Roof Inns... More

1 review
4 of 5 stars Reviewed 2 weeks ago

My experience was great because the clerk and manger were so friendly. Their positive attitudes made me want to stay there. The room was clean and suitable for the price. I only wish they would upgrade on the television. Overall, the room served it's purpose; to get some sleep and start the next day on a positive note instead of... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Lulu T. Thank you for taking a few moments to let us and others know about your positive experience at the Red Roof Inns Westchase! We offer our guests a clean, comfortable room with free wi-fi and morning coffee, all at a reasonable rate. Our staff is here for you 24/7 to ensure your stay is a comfortable and... More

Austin, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

My review is on two staff members Mary and Lora. Lora was very helpful when there was a room problem. Took care of issue very professionally. I checked out of the hotel and about an hour later I remember I left a very expensive item that was very very dear to my wife. I called and Mary volunteer to go... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

James C., On behalf of the Red Roof Inns Westchase family, I’d like to extend a big “Thank You”, and a warm welcome! We work hard every day to provide our guests with a clean, comfortable room at a reasonable price. There are many establishments out there that do just that. What sets us apart is our people and the... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed a week at Red Roof Inn, Westchase, Houston. Now, the RRI is not your Marriott experience, but it is made up by the awesome ladies who work there. Mary, in particular, was awesome! She made our stay very enjoyable! -- The RRI has two restaurants nearby (Ihop and Tokyo One). Enjoy!

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

DearJuanV: Thanks so much for your kind words regarding your stay with us at the Red Roof Inn Westchase! We are so glad that you took a few momments to let us and others know of your positive experience. Many of our regular guests have stayed at more expensive hotels, and what they have come to find is that Red... More

Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Mr. Timothy L. Harris at Rr1229 is a Professional Manager with Excellent Customer Service with a professional trained staff. I rate him personally 5 stars for his care for his residents. I will stay there everytime I'm in Houston, Texas.

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Jerron2014: It can often be said of leaders that they have the ability to lead by example, and to instill in others to do the same. We are glad you noticed, and took the time to let us know; thank you. A great hotel starts from the top setting the pace and standards to bring others to new heights... More

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The only had smoking rooms available. Disgusting. The room was NASTY. There was hair all over the floor like it had never been swept. If wouldn't step foot into the molded tub. The TV was a tube TV that was broken. We turned around and check out immediately. Stay away.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear ashxw: Thank you for bringing this to our attention. We will look into this matter and take the steps necessary to ensure our guests’ expectations are exceeded moving forward. While we pride ourselves on checking each and every room before placing it on our availability list, sometimes our goal of a 100% guest-ready room isn’t met. If a room... More

Union, New Jersey
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a good,reasonable, place to stay in Houston.Spent 10 days for a class reunion end of April.An armed guard patrols unit at night.The price was right with newer rooms. A team member Mr. Flowers did an outstanding job helping me.He made me fee at home and comfortable.He was never too busy to answer my questions on Houston area and... More

Was this review helpful? Yes 2
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Thomas f a: We here at the Red Roof Inns Westchase would like to extend our thanks for allowing us to make your visit an enjoyable one! We take pride in providing our guests with a clean, comfortable room at a reasonable price. Nice rooms are great, but we go the extra step by providing our guests with... More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed May 21, 2014

I had another great experience staying here. The staff is wonderful. Mary at the front desk is courteous and profesional. The room was clean. I would recommend this place for anyone especially for the price.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Welcome to the Red Roof Inns Westchase family, John! As a regular guest, you know that we always strive to provide our guests with a clean, comfortable room at a reasonable price. Add to that a courteous and professional staff, and you have a winning combination! We appreciate you taking a few moments to let us, and other guests know... More

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#7 Best Value Hotel in Houston #98 Business Hotel in Houston #127 Spa Hotel in Houston
Hotel Class
Number of rooms
135

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