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Red Roof Inn - Houston - Westchase

2.0 of 5 2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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Red Roof Inn - Houston - Westchase
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131 reviews from our community

Traveler rating
    69
    23
    13
    10
    16
See reviews for
19
14
13
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (27)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (27)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a short time assignment that was extended..needed a place that was close to job, shopping and restaurants..my room was great but during my stay I seen them upgrading the hotel ..For a hotel their clients I saw come an go was quiet..walking my dog at night security was patrolling the lot..And now the staff ..Friendly an made us feel... More

Was this review helpful? Yes
Dallas, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this location on a recent business trip. This property is in a good location, with several restaurants in the area to choose from. The front desk and staff were very friendly and helpful. The room was clean and spacious. There are also a couple of grocery stores and a Targets nearby, to pick up anything you may... More

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Sean R., Thanks for staying with us and taking a few minutes to let us know about your visit. We appreciate it! Red Roof Inns Westchase is ideal for the business traveler because we not only offer great rooms and world-class service, but we are close to many area restaurants and shopping centers. Many of our guests visit... More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Appreciate the courteous and professional service of Mr. Marquence Snyder. He was very attentive and helpful in placing me in a good room. As a repeat visitor he remembered my preferences and was able to accommodate me. Red Roof Inn Houston Westchase is in a convenient location and offers excellent value and clean, spacious rooms.

Was this review helpful? Yes 2
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening L M, On behalf of the Red Roof Inns Westchase, I would like to thank you for staying with us and allowing us to earn your business. We are proud of Mr. Snyder for consistently taking care of our guests. Our staff is dedicated to ensuring our guests have the best stay possible; and, Mr. Snyder leads by... More

Laredo, Texas
Top Contributor
82 reviews 82 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 2, 2014

I will use the words of another reviewer - if you are looking for the Ritz Carlton or even Comfort Inn, think again. This hotel has the basics. But it is clean and the staff were friendly. We only spent one night there but we have decided we will return. For us the biggest draw to this hotel is the... More

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Hi Shacheb75, Thanks for letting us and other travelers know about your stay with us. We're glad that you enjoyed your stay. As many of us are pet owners, we understand how difficult it can be to make arrangements for a pet when travelling. Whether its a trip to the park or a run to the burger drive-thru, going on... More

2 reviews
4 of 5 stars Reviewed August 11, 2014

Staff was awsome very nice neighborhood lots of restaurants close by. Only bad thing was the pool needed swept and back washed. WiFi was not so great either. But housekeeping and front desk were very pleasant. Felt safe here and very quiet outside the room. Will come back here to stay.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Donna B. Thanks so much for taking a moment to let us know about your stay. There's nothing we enjoy more than to announce one of our guests accolades to our whole staff. It lets them know they do make a difference by taking care of our guests. We've just had our weekly pool service performed yesterday, and... More

2 reviews
1 of 5 stars Reviewed July 30, 2014

Me and my boyfriend came to see the Astros play and picked red roof inn, no towels for two people and could not get in our room b/c the card would not work,there were roaches, it was just awful and will not stay at another!

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Kerri W., We're so sorry your stay with us was not up to your expectations, or ours. We'll look into the items you mentioned and take the appropriate actions. We really do appreciate you taking the time to let us know about your experience as it allows us the opportunity to address these items and to hopefully regain your... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Hotel was very nice. Staff was really great. No problems what's so ever. I would stay again. I want to mention Mr. Marquence Snyder and the General Manager (male gentleman) I recall the name both Awesome.

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Tracy T. Thanks! We're so glad you enjoyed your stay with us at the Red Roof Inns Westchase. We offer clean, comfortable rooms at a reasonable price. Our property also has a coffee bar, free Wi-Fi, and a pool. What sets us apart from the rest is our team's dedication to you, our guest. Many good hotels offer... More

Lake Jackson, Texas
1 review
1 of 5 stars Reviewed July 14, 2014

They need to change check in time or shift change time. Got to the hotel at check in time but had to wait b/c it was shift change time also. That's stupid. Room had old analog tv. Had to remove smoke detector from the wall and remove the battery (it was chirpping). Bunch of "shady" people hanging out in the... More

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Eddie M. We would like to thank you for staying with us here at the Red Roof Inn Westchase. We are always seeking out ways to improve our guests' experience, and their honest feedback is instrumental in accomplishing our goal. We have looked into the items you mentioned, and have taken the appropriate measures to ensure our guests have... More

Arlington, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 10, 2014

I want to thank Mr.Richard Flowers for saving the day the air conditioner in my room keep acting up. The front desk clerk wanted to move me, But i had so much stuff causeni was staying abweek and really didnt want to move. So Mr. Flowers said dont worry he would take carenof the problem and he got my air... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Katinaktna, Thanks for letting us and others know about the pleasant stay you had here at the Red Roof Inns Westchase. We are proud of our staff as they are truly dedicated to taking care of our guests! We appreciate your kind words, and will be happy to recognize our staff member for taking care of you during your... More

Houston
1 review
5 of 5 stars Reviewed July 4, 2014 via mobile

I liked the way Mary treated me!! Very good costumer service. Very kind and on time always. She is amazing! she got me exactly what i asked for in the service. Never a bad face, always a smile and very kind. The cleaning staff is also very attentive. They come whenever you ask them and treat you with respect.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks so much! We love it when our guests tell us how our staff made their day! There is nothing more encouraging for us and our team, than when one of our guests lets us know about a pleasant stay. That’s what we’re here for. See you again soon, Jon B. More

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
Number of rooms: 135
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn

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