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All 451 Houston hotels

Red Roof Inn - Houston - Westchase

2.0 of 5 Hotel   |   2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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Ranked #152 of 451 Hotels in Houston
A recent review
3 of 5 stars reviewed 2 weeks ago
Shacheb75 Laredo, Texas
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128 reviews from our community

Traveler rating
    67
    22
    13
    10
    16
See reviews for
19
14
13
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Laredo, Texas
Top Contributor
79 reviews 79 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will use the words of another reviewer - if you are looking for the Ritz Carlton or even Comfort Inn, think again. This hotel has the basics. But it is clean and the staff were friendly. We only spent one night there but we have decided we will return. For us the biggest draw to this hotel is the... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Hi Shacheb75, Thanks for letting us and other travelers know about your stay with us. We're glad that you enjoyed your stay. As many of us are pet owners, we understand how difficult it can be to make arrangements for a pet when travelling. Whether its a trip to the park or a run to the burger drive-thru, going on... More

2 reviews
4 of 5 stars Reviewed August 11, 2014

Staff was awsome very nice neighborhood lots of restaurants close by. Only bad thing was the pool needed swept and back washed. WiFi was not so great either. But housekeeping and front desk were very pleasant. Felt safe here and very quiet outside the room. Will come back here to stay.

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Donna B. Thanks so much for taking a moment to let us know about your stay. There's nothing we enjoy more than to announce one of our guests accolades to our whole staff. It lets them know they do make a difference by taking care of our guests. We've just had our weekly pool service performed yesterday, and... More

2 reviews
1 of 5 stars Reviewed July 30, 2014

Me and my boyfriend came to see the Astros play and picked red roof inn, no towels for two people and could not get in our room b/c the card would not work,there were roaches, it was just awful and will not stay at another!

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Kerri W., We're so sorry your stay with us was not up to your expectations, or ours. We'll look into the items you mentioned and take the appropriate actions. We really do appreciate you taking the time to let us know about your experience as it allows us the opportunity to address these items and to hopefully regain your... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Hotel was very nice. Staff was really great. No problems what's so ever. I would stay again. I want to mention Mr. Marquence Snyder and the General Manager (male gentleman) I recall the name both Awesome.

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Tracy T. Thanks! We're so glad you enjoyed your stay with us at the Red Roof Inns Westchase. We offer clean, comfortable rooms at a reasonable price. Our property also has a coffee bar, free Wi-Fi, and a pool. What sets us apart from the rest is our team's dedication to you, our guest. Many good hotels offer... More

Lake Jackson, Texas
1 review
1 of 5 stars Reviewed July 14, 2014

They need to change check in time or shift change time. Got to the hotel at check in time but had to wait b/c it was shift change time also. That's stupid. Room had old analog tv. Had to remove smoke detector from the wall and remove the battery (it was chirpping). Bunch of "shady" people hanging out in the... More

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Eddie M. We would like to thank you for staying with us here at the Red Roof Inn Westchase. We are always seeking out ways to improve our guests' experience, and their honest feedback is instrumental in accomplishing our goal. We have looked into the items you mentioned, and have taken the appropriate measures to ensure our guests have... More

Arlington, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 10, 2014

I want to thank Mr.Richard Flowers for saving the day the air conditioner in my room keep acting up. The front desk clerk wanted to move me, But i had so much stuff causeni was staying abweek and really didnt want to move. So Mr. Flowers said dont worry he would take carenof the problem and he got my air... More

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Katinaktna, Thanks for letting us and others know about the pleasant stay you had here at the Red Roof Inns Westchase. We are proud of our staff as they are truly dedicated to taking care of our guests! We appreciate your kind words, and will be happy to recognize our staff member for taking care of you during your... More

Houston
1 review
5 of 5 stars Reviewed July 4, 2014 via mobile

I liked the way Mary treated me!! Very good costumer service. Very kind and on time always. She is amazing! she got me exactly what i asked for in the service. Never a bad face, always a smile and very kind. The cleaning staff is also very attentive. They come whenever you ask them and treat you with respect.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks so much! We love it when our guests tell us how our staff made their day! There is nothing more encouraging for us and our team, than when one of our guests lets us know about a pleasant stay. That’s what we’re here for. See you again soon, Jon B. More

Houston
1 review
5 of 5 stars Reviewed July 1, 2014

It's a very nice hotel and their staff members are great! Mary & Tim make you feel very comfortable and took care of all my needs. Very clean and the cleaning ladies come daily. It is a bargain for the location. Great place to stay !

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks! You’ve just discovered the gem of Westchase when it comes to finding a clean, comfortable hotel, with friendly staff, all at a reasonable price! We don’t mind if the secret gets out, as we are proud of our staff and the world-class service they provide to our guests. Welcome to your new home away from home, Red Roof Inns... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

My experience was great because the clerk and manger were so friendly. Their positive attitudes made me want to stay there. The room was clean and suitable for the price. I only wish they would upgrade on the television. Overall, the room served it's purpose; to get some sleep and start the next day on a positive note instead of... More

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Lulu T. Thank you for taking a few moments to let us and others know about your positive experience at the Red Roof Inns Westchase! We offer our guests a clean, comfortable room with free wi-fi and morning coffee, all at a reasonable rate. Our staff is here for you 24/7 to ensure your stay is a comfortable and... More

Austin, Texas
2 reviews
3 of 5 stars Reviewed June 24, 2014

My review is on two staff members Mary and Lora. Lora was very helpful when there was a room problem. Took care of issue very professionally. I checked out of the hotel and about an hour later I remember I left a very expensive item that was very very dear to my wife. I called and Mary volunteer to go... More

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

James C., On behalf of the Red Roof Inns Westchase family, I’d like to extend a big “Thank You”, and a warm welcome! We work hard every day to provide our guests with a clean, comfortable room at a reasonable price. There are many establishments out there that do just that. What sets us apart is our people and the... More

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn

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