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Red Roof Inn - Houston - Westchase

2.0 of 5 2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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Red Roof Inn - Houston - Westchase
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142 reviews from our community

Traveler rating
    75
    25
    15
    10
    17
See reviews for
25
14
14
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (27)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (35)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Hello, I really enjoyed the experience of staying at the Red Roof Inn last night. The room was fresh, clean and well stocked. The cust. ser. reps at the desk were professional and efficent. They're name are Marquence Snyder and Valencia Eli. I enjoyed the modern, freshly painted room with vibrant colors, as well. I will be staying there next... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Linda W, Thanks so much for letting us know about your pleasant stay. Welcome to the Red Roof Inn Westchase family! Our guests have spoken, and we have listened. As you have experienced, our guests now enjoy free high speed wi-fi, flat-screen tvs, and world-class customer service. We have also rigorously increased measures to ensure each of our... More 

Chiefland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Recently spent 2 wkks in Houston at the Red Roof. Our third stay there in the last 4 months. Upgraded to new flat screens and much improved. Thanks to hard work of employee Richard Flowers and staff. They make our stay very enjoyable.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening June A., On behalf of the Red Roof Inns Westchase team, I would like to thank you for choosing us for your accommodation needs. We are so glad you enjoyed your stay, and took a moment to let us know. We rely on our guests’ feedback to continue our success. Some time ago, our guests let us know... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have been staying at this hotel weekly for over 6 months. The staff is friendly, the location feels secure and the rooms are comfortable. The hotel installed nice flat screen tvs recently so the rooms are even nicer. Marquence Snyder is always courteous and friendly and helps me with all of my needs.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening WeneD, Thank you for letting us know how we’re doing, and how much you are enjoying your stay with us. We appreciate your kind words and continued patronage. With our recent wi-fi upgrade, flat-screen tvs, and a world-class staff, we are the place to stay in West Houston. In addition to our fantastic front office team, our staff... More 

Rockford, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

The hotel looks like an ok place but the staff made it very uncomfortable. My family of three was visting Houston over the holidays. We planned to stay at the Red Roof for the entire week. Although the room was somewhat clean, there were roaches in the hallway. There weren't enough pillows supplied and when I called the front desk... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening BekiB74, We’re sorry to hear that your stay was not up to your expectations, or ours. We appreciate you letting us know about this. We will look into this and take the appropriate action necessary so this does not happen in the future. Your areas of concern will be forwarded to management with recommendations to schedule a priority... More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed 4 weeks ago

This was our second stay at Red Roof. We found the motel clean, comfortable and reasonably priced. The best feature of the motel is its friendly and helpful staff. We really liked the young man who checked us in. His name is Marquence Snyder.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Toni W. Happy New Year, and thanks for visiting us again! We're glad you enjoyed your stay with us. Our clean, comfortable rooms and reasonable rates give guests reason to stop in for a night. Our great staff is what brings them back! One of our secrets to success is our friendly staff. The other is listening to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at the red roof inn. Had a long business meeting came back to room lock was not working right. Mr.flowers came and fixed it asap. Mr. Flowers responding promptly and It was pretty late. Thank you Mr.Flowers for your help.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Katina P. Thanks for letting us know about your stay, we appreciate it. Many of our guests experience a pleasant stay in our clean, spacious rooms. They enjoy the free wi-fi, the pool, and the coffee bar. They come back because everything was pleasant and at a fair price. What many guest don't notice is all the work and... More 

Tyler, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Front desk staff (Marquence Snyder and Lora Rogers) were very accommodating. Marquence gave me accurate directions to a remote location in Sugar Land. Lora made certain that a new shower head in almost one hour. The hotel is clean and relatively modern with good fitted units.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Nick A. We're so glad you enjoyed your stay;and, we would like to thank you for taking a few moments to let us know. Our guests appreciate our teams "can do" mentality and that our desk is staffed around the clock. Whether its directions or something that we can take care of with your room, we're here to... More 

Edinburg, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 8, 2014

Overall stay was good! We were there to spend time with family and shop. Pet friendly! The only thing we missed is the continental breakfast. I have stayed at other Red Roof Inns where this service is provided.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, Thanks so much for letting us know how much you enjoyed your stay. Many of our guests appreciate the fact that we are pet friendly. There is no charge for a pet accompanying a guest, which is a big advantage of many other lodging chains. We are considering a continental breakfast. Many of our regular guests have suggested... More 

Roswell
Top Contributor
68 reviews 68 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 22, 2014

This property is on the comeback from bottoming out after the Rita/Catrina evac takedown. By upgrading and retraining the front desk and housekeeping staff and adding security things have quieted down and cleaned things up a lot. They still need to add some superior king rooms on the first floor.

Review collected in partnership with this hotel

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, We appreciate your feedback, and want to thank you for your continued patronage. Our inn has gone through many positive changes since 2005. Starting with new management, we have renovated our rooms, added amenities like wifi and in-room coffee. Our lobby has been completely redone, and landscaping has been upgraded. What has been pivotal to our success is... More 

Houston, Texas
1 review
5 of 5 stars Reviewed November 17, 2014

Our stay as stated above was NOT a vacation....rather illness in our family....and without the wonderful staff at Red Roof Inn #229 we would have been lost....we could NEVER have stayed so long in the city to insure that our daughter was out of the "serious illness" zone. We sent in a review before leaving but forgot to include the... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Gwindon: Thanks so much for taking a few moments to let us know about your stay with us. We hope all is going well for you and your family. We are honored that you allowed us the opportunity to make your stay as comfortable as possible during a stressful time. Whether our guests visit for business, vacation, or for... More 

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
Number of rooms: 135
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#15 Best Value Hotel in Houston
#82 Business Hotel in Houston

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