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Red Roof Inn - Houston - Westchase

#65 of 468 Hotels in Houston
Certificate of Excellence
2.0 of 5
Hotel website
2960 West Sam Houston Parkway, Houston, TX 77042
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Red Roof Inn - Houston - Westchase
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Ranked #65 of 468 Hotels in Houston
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
zcaseman Highlands Ranch, Colorado
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171 reviews from our community

Traveler rating
    100
    31
    15
    10
    15
See reviews for
31
14
15
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Highlands Ranch, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I got the best king size room on the 3rd floor and they had and the decor and fixtures were very well done. The cleaning staff does a great job. The lobby and hallways are clean. They have some rooms on the first floor where the doors are on the outside, I'm not sure whether I'd want to stay in... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Staying a little over 3 weeks due to relocation. Good location - close to places we need to go to. Room cleaned everyday (Leivy does a good job giving us extra towels, etc.) Only minor complaint was they stopped giving us coffee and cups in our room after the first day. Not that big of a deal since I prefer... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

Roon clean. Bed comfortable. Nice look Upgrade equipments. Areas need improvement: 1. Front desk MUST not gave out guest room number if someone call in assume a friend or family members and need contact Mr. Zebra but didn't know his room number. Have friends and family member call in if they can find my room number and they did with... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Staff been great..The manager Timothy from what I seen is walking the property an checking on his staff..Mr Flowers who I've talked to time to time has always asked if all is good with my room..From the past I know if it was he would repair in a timely manner ..The maid service who was over my room mrs rosa... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening G82023, We appreciate you choosing us while in Houston, and want to thank you for taking a moment to let us know about your stay. We are so glad your stay was an excellent one, and we’ll keep up the hard work. We’re very proud of the hard work Mr. Timothy, Mr. Flowers, and Ms. Rosa put into... More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was on a business trip w/ my husband / business partner and we always stay here since the price is lowest in area, central location and the internet is faster than even my home internet. However, I managed to come down with the flu or a bad cold while I was in Houston. I could feel the symptons b4... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Lori B., Thanks so much for writing us about your stay with us. We hope you are feeling much better now, and understand how difficult it must have been not feeling well and away from home. We are so happy to hear that Rosa went above and beyond and treated you how she would want to be treated.... More 

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, I was in Houston during a very busy conference of some sort and couldn't find room anywhere except insane $400-$500 a night rooms. Lora worked some magic and found me a room in town, close to everything, and super clean. I can't thank her enough. I got a great price and she even stayed over after she had already... More 

Was this review helpful? Yes 2
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Stephanie D. Thanks so much for letting us know about your stay, including the team member who made it all happen. We are very proud of our staff, and Lora really goes above and beyond to ensure our guests have the best stay possible. We're pleased that you enjoyed our newly added amenities including Flat-screen TVs, hairdryers, and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lora, A professional at the front desk, who greets the customer with a smile, ask what is needed, get to the point quickly, lays out the options, meets the customer's wants, and get the customer checked in and on to his room.

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Mr. Paul O., We would like to welcome you to the Red Roof Inns Westchase family, and to extend our sincere thank you for allowing us to earn your business. Our staff is here for you around the clock to answer any questions you may have, and to ensure your stay is a great one. We hope you... More 

Fahaheel, Al Kuwayt, Kuwait
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the business district of Houston (on the Sam Houston toll way near Westheimer Road) and it was easy for me to visit to all the business meetings from here. The room is big with lot of space to work on and internet is quite fast. May be breakfast availability would have been better as we need... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Parpanatha Pala, Thanks for choosing Red Roof Inns Westchase for your accommodation needs in Houston, Tx! We're glad you enjoyed your stay. As you experienced, we have upgraded to blazing-fast internet during our recent renovation to better serve our guests. We have also included 42" Flat-screen TVs with HD channels, all while continuing to provide our guests with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Lora Rogers was so amazing I never stood here and my dad and grandmother are cross country truck drivers and they swore by here and it's truly great I love I'm paying like a motel 6 price for a, I would say close to comfort inn if not better. I came in with 3 babies and her and her husband... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Rosabagoza, Thank you for staying with us, and for your kind words to one of our star staff-members. We will definitely pass your experience along to Lora, as we love to let our team know when they’ve provided exceptional service to our guests. In addition to in-room coffee and tea, our rooms include new flat-screen TVs with HD channels,... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

I must say I wasn't having a good day when I met Lora she works at the front desk. she has a great attitude even when I was frustrated n was giving an attitude she still keep a smile an not once gave attitude ..she did here best to help me with everything I need an I thank here for... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon 103Angel93, We appreciate your kind words and are happy you enjoyed your stay with us. Many of our guests find that it’s not just the clean rooms and amenities, but the great service that keeps them coming back. They feel welcome here, and know we’ll take care of them. So whether you’re here for business or vacation, we’re... More 

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