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Red Roof Inn - Houston - Westchase

2.0 of 5 2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
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Red Roof Inn - Houston - Westchase
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150 reviews from our community

Traveler rating
    82
    26
    15
    10
    17
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26
14
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (27)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (43)
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houston
1 review
5 of 5 stars NEW

Mr Flowers helped me get my luggage out my vehicle, he goes out the way to help and parking lot is clean and all time whenever you call for help from maintenance they respond as soon as possibleit makes you feel at home

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear missymitch, Thanks for staying with us! We're glad that you have discovered us as the best value in west Houston. Value is not only about price and amenities, it's also about the service our staff provides. We look for opportunities to make your stay even better!We look forward to seeing you again very soon! Thanks, Jon B. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Large,clean rooms. Service was great from everyone that I encountered. Excellent value for the money. Close to Chinatown. Late checkout offered. This is a really nice motel compared to others that I have stayed in in Houston.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Ikn4, Thanks for letting us and others know about your wonderful experience at the Red Roof Inns Westchase. We appreciate it! Our clean, comfortable rooms have recently been upgraded to include flat-screen tvs. We have also upgraded our wireless service in order to provide even better service to our guests! Service, ammenities, and great rooms. What more could... More 

1 review
5 of 5 stars Reviewed 1 week ago

Lora Rogers was a wonderful receptionist. She helped me the weekly rates which came to 49.99 a day for 7 days instead of me paying 59.99 for 5. I thought it was a great deal.I was gonna stay at motel 6 next door which offered the same deal but Red Roof services are waaayyyy better than Motel 6.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Trelyn, Thanks for letting us know about your stay with us! Our entire staff has worked very hard to ensure our guests experience the best stay possible. We are very proud to have Lora as part of our team, as her great customer service sets an example. We trust you enjoyed our newly added amenities including flat-screen tvs... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Terrance and mary go far and above the call of duty and makes our stay feel like home. The roims look better than advertised. I would recommend it to everyone I know. My name is torrence clark room 229

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Mr. Clark, On behalf of the Red Roof Inn Westchase, I would like to thank you for your kind words and for choosing us to meet and exceed your accommodation needs. We are very proud of Mary and Terrance and how well they serve our guests as our ambassadors. A lot of hard work and dedication go into... More 

Houston
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The desk clerk Lora Rogers was very pleasant and accommodating during check in. Easy access to Sam Houston tollway. Plenty of restaurants nearby. The room had a desk to work from. Room was on third floor. It was very quiet..

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Dear Stephen M. On behalf of the team here at Red Roof Inns Westchase, I’d like to extend our appreciation to you for choosing us! Our desk staff are our ambassadors to our guests, and they have been doing a wonderful job in providing great service. Combined with our new tvs, improved wireless, and spacious rooms, we are the Westchase... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Decent location, the front desk clerk Marquence Snyder was warm, welcoming and very helpful. I will stay here again. I would recommend this motel, you will definitely get what you pay for here. Free slow internet, 20 channels on the tv, endless coffee and no continental breakfast! There is a IHOP next door fyi stay away from the pancakes they... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Anne G., Thanks so much for letting us know about your stay. We’re glad you found us, and allowed us the opportunity to earn your business. We’re very happy with the service our desk staff provides to our guests, and our guests notice the difference! We’ll definitely look into the internet, as we just started with a new... More 

Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Twice upon staying at this hotel, Lora Rogers checked me in. She always greeted me with a smile and very friendly and positive attitude towards customer service. After a long day of working and fighting traffic, it was a welcome reprieve to be greeted with such Pleasant Customer Service in which she displayed. The hotel has made upgrades including the... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Thanks Ms. G., We appreciate your kind words. We are happy that your stay was a pleasant experience. It means we have done what we set out to do, and that is providing a clean, comfortable room and world-class service to make your stay the best it can be. Many of our guest appreciate that we have installed new tvs,... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Not once but twice the service here is wonderful!! Every time my and I walk in we are greeted with a smile from Marquence Snyder. Front staff is also welcoming!! I recommend this place to anyone whether you're traveling or working.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Berta1987, Welcome back to the Red Roof Inns Westchase! Thank you for letting us know about your stay! Whether you’re visiting us while in town on vacation or business, we’re here to take care of you. From the time you make a reservation, our staff is here around the clock to ensure your stay is the best ever!... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hello, I really enjoyed the experience of staying at the Red Roof Inn last night. The room was fresh, clean and well stocked. The cust. ser. reps at the desk were professional and efficent. They're name are Marquence Snyder and Valencia Eli. I enjoyed the modern, freshly painted room with vibrant colors, as well. I will be staying there next... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening Linda W, Thanks so much for letting us know about your pleasant stay. Welcome to the Red Roof Inn Westchase family! Our guests have spoken, and we have listened. As you have experienced, our guests now enjoy free high speed wi-fi, flat-screen tvs, and world-class customer service. We have also rigorously increased measures to ensure each of our... More 

Chiefland
1 review
5 of 5 stars Reviewed 5 weeks ago

Recently spent 2 wkks in Houston at the Red Roof. Our third stay there in the last 4 months. Upgraded to new flat screens and much improved. Thanks to hard work of employee Richard Flowers and staff. They make our stay very enjoyable.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening June A., On behalf of the Red Roof Inns Westchase team, I would like to thank you for choosing us for your accommodation needs. We are so glad you enjoyed your stay, and took a moment to let us know. We rely on our guests’ feedback to continue our success. Some time ago, our guests let us know... More 

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Additional Information about Red Roof Inn - Houston - Westchase

Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Houston - Westchase 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#14 Best Value Hotel in Houston
#58 Business Hotel in Houston

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