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Red Roof Inn - Houston - Westchase

#66 of 470 Hotels in Houston
Certificate of Excellence
Hotel website
2960 West Sam Houston Parkway, Houston, TX 77042
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15% off room rate
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Red Roof Inn - Houston - Westchase
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Red Roof Inn - Houston - Westchase
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180 Reviews from our TripAdvisor Community

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Traveler rating
    106
    32
    16
    11
    15
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33
15
17
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (48)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (44)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

This facility was friendly and compassionate.I loved Timothy(229) .So professional and I would return again.Ms.Roy the in house cleaning lady is so humble and does a excellent job cleaning the rooms.Those are to people worth being around when you're trying to get away lol

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Nice hotel great staff Mary at the front desk is awesome!!! The housekeeping is great ..very friendly and nice. Maintaince is always on time. The outside landscape is beautiful... I really enjoy the pool and the weather was great can't wait to visit again.. I had a wonderful time the rate was perfect it fix my budget ...tell everyone thanks... More 

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

The front desk agent Marquence was very polite & helpful after i came back to the room after a long day to find it had not been cleaned,after I'd specifically asked the morning front desk agent to please make sure that it was serviced..

Was this review helpful? Yes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Perfect stay... Updated rooms, comfy bed, very clean, big wall mounted tv, wood floors, and it was quiet in the room. No hall noise or from the surrounding rooms. It was a super comfy stay and I was impressed with the staff as well.. Especially Lora Rogers.. She helped us when my goddaughter got sick and seemed genuinely concerned with... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, Thank you for staying with us! We are so glad our team made your stay enjoyable. Although we have recently renovated our rooms and added many new amenities, we realize its our staff that makes all the difference in the world for our guests. We’re proud of the great job Lora and the rest of our team does... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Much better than expected especially for a red roof. Clean bathroom no shampoos or conditioners but towels and soap. Would stay again. Top of the line for a two star hotel. Second floor numbering was confusing for my particular room

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Evening, We at the Red Roof Inns Westchase would like to thank you for allowing us to earn your business. Our management is dedicated to ensuring your stay with us is the best it can be, each and every time. Our rooms are quality inspected daily so that everything is ready when you arrive. We hope you enjoyed our... More 

Greensboro, North Carolina
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

I was impressed with two things from this hotel: 1) The room size was bigger than average and 2) They had hardwood-like floors. There was plenty of space for my kids to run around and play with their toys. The floor made it easy for them to slide around on vs. more traditional thin carpet used in some hotels. The... More 

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i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Afternoon Stephen, We'd like to thank you for staying with us, and we appreciate your feedback. By listening to our guests and considering their feedback, we are able to constantly improve. Many of our clients have told us how much they enjoy our new renovation and added amenities. We trust you enjoyed the new tv, furniture, and flooring as... More 

Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had been driving all night with my family and arrived in Houston. I stumbled upon the Westchase Red Roof Inn. I was immediately captivated by the receptionist (Laura) as to her courtesy and professionalism. Roy the housekeeper was very friendly and polite and so was Richard Flowers from maintenance. Room was clean and everything worked properly. I will definitely... More 

Was this review helpful? Yes 1
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Morning Noe G.: We appreciate your business and your feedback regarding your stay with us. We are the hidden gem in the Westchase area. We’ve recently completed our renovation to include new bedding, flat-screen tvs with HD channels, and blazing-fast free wifi for our guests. Our desk, housekeeping, and maintenance staff work as champion team to ensure your stay... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rooms were very nice and updated, but I was literally run away on the morning after my stay there by a herd (yes a herd) of roaches in various sizes. Also, when I shook out my overnight bag, I revealed another 3 or 4 stowaways. I left so quickly, I literally forgot my prescription meds and had to return... More 

Was this review helpful? Yes 2
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Morning Eric K: Thanks for letting us know about your stay. We will address the areas of concern without delay, and take any necessary action immediately. Our rooms are inspected by our housekeeping and management staff daily, and any room found to not meet our guests’ expectations is taken out of inventory. Our staff strives to exceed our guests... More 

San Diego, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 11, 2015

We absolutely love this location. My family has been here for over a month now and can't say enough good things about all of the staff here. They have a wonderful housekeeper by the name of Mrs. Roy Sims that is absolutely wonderful.

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Morning, Thanks for taking a moment to let us and others know about your stay, we appreciate it. We are very proud of Ms. Sims for the great job she is doing in taking care of our guests. We’ve added blazing-fast wifi, flat-screen tvs, and upgraded our pool to make your stay more enjoyable. Many hotels have made physical... More 

Houston
2 reviews
5 of 5 stars Reviewed June 6, 2015 via mobile

I have stayed at plenty hotels and always encountered problems with the upkeeping of the room. My housekeeper is great! "Rosa R." is the best. Each day, she makes sure my room is good as the first day. changed sheets, fresh towels, soap, cups, and everything else. She makes sure the room is as good as new. She doesn't cut... More 

Was this review helpful? Yes
i0229, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review

Good Morning, We appreciate your kind words regarding our staff's great service during your stay with us! The only thing we enjoy more than reading about our guests wonderful experience, is letting our team know about their review. With a great staff,new bedding, furniture, 42" flat-screen tvs, and the fastest wireless in the west, we are the hidden gem in... More 

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