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Hotel Derek Houston Galleria

#123 of 468 Hotels in Houston
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2525 West Loop South, Houston, TX 77027
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Hotel Derek Houston Galleria
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Hotel Derek Houston Galleria
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437 reviews from our community

Traveler rating
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    71
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Derek Houston Galleria
See the most recent reviews
Doha, Qatar
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I bought 200 dollars worth of clothes and kept them in a bag, the night before checking out the bag was not their. I reported the incident to the hotel management but the only thing they did was say don't worry we will do our best to find your lost clothes and that was it, they got their Money and... More 

Was this review helpful? Yes 1
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Sir, Madam, we have searched our system and all of our past guest notes trying to locate you and the incident that you’ve highlighted above to no avail. We have no records of a past guest having their belonging misplaced or damaged. Can you please contact us so that we can discuss this matter further? Live. Work. Play. More 

Chicago, Illinois
Top Contributor
74 reviews 74 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well located for after-work activity (Galleria Mall within sight of the hotel), lots of all sorts of retail (restaurants, CVS and Walgreens nearby), Freeway access right outside. You are welcomed by an auto-emit fragrance (non-stop), lobby got all sorts of weird chairs, couches. Bar/restaurant nothing special ... friendly staff. Check-in was quick ... housekeeping did not get to my room... More 

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La Grande-Motte, France
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The design was really surprising and agreable from the lobby to the restaurant to the room. We really enjoyed this hotel that has a very unique feel. The restaurant "Revolve" is way above average and we really enjoyed having dinner there. I would gladly return to this hotel on my next visit to Houston. If you eat at "Revolve" try... More 

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Nick B, General Manager at Hotel Derek Houston Galleria, responded to this review

That fig & goat cheese pizza deserves an award – we’re so pleased you enjoyed it! Thank you for being our guest at Hotel Derek! We loved reading your feedback and will be sure to share it with our entire team. Look forward to welcoming you back soon. Live. Work. Play. More 

Global
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We then went to the room which was very dirty. See attached photos. • Dust everywhere and thick indicating the room had not been cleaned properly for an extended period of time • Light switches and AC controls were visibly dirty • Bathroom toilet had dried urine and hair around the base • Room smelt damp and musty • Towels... More 

Was this review helpful? Yes 3
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Where to begin… If only we could travel back in time, and I say that because the experience that you have thoughtfully outlined above is in no way a true reflection of the product or services that have won Hotel Derek a Forbes Four-Star award. In your instance, we fundamentally fell short on the service execution that you deserved. I... More 

Lafayette, Louisiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The accommodations here are nice and the location is convenient. However, this hotel does not live up to the "hype" of its website or other reviews I have seen. It is a contemporary boutique hotel that is cheaply decorated and overpowered by popular music noisily played EVERYWHERE over cheap speakers. The room was comfortable and adequate but nothing special. Overall,... More 

Was this review helpful? Yes 1
Nick B, General Manager at Hotel Derek Houston Galleria, responded to this review

Ouch… We know it’s impossible to please everyone, but that’s what we aim for here at Hotel Derek! The hotel has had the privilege of working with some of the best interior designs in the country; Fick Mars and Mitchell Gold + Bob Williams to name a few… I assure you these are not inexpensive designers and their work has... More 

Albbruck, Germany
Top Contributor
118 reviews 118 reviews
67 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located near Galleria -2nd latgest US Mall- I liked staying here. Had a double room @ 14th floor during a conference. Friendly staff, good service, all necessary amenities in the room, incl. Starbucks coffee. Concierge and front desk know their jobs well. Hotel is clean and with a nice stylish design. Breakfast is good and restaurant/bar you intend to stay... More 

Was this review helpful? Yes
Nick B, General Manager at Hotel Derek Houston Galleria, responded to this review

Thrilled to hear that you loved being “In the Loop” as much as we do at Hotel Derek! We are extremely lucky to have the best staff in H-Town and we’re so pleased to hear that they were able to assist you during your conference. Next time, plan a leisure visit so you can enjoy more of H-town’s offerings. Live.... More 

Houston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a great dinner in the hotel restaurant the other night. What a treat to actually have great service and even better food from a hotel restaurant! The service was on point the whole night for a couple rounds of drinks and our meal. The nacho appetizer is a must!

Was this review helpful? Yes
Nick B, General Manager at Hotel Derek Houston Galleria, responded to this review

Thank you for the glowing review of our newly launched Revolve Kitchen + Bar – we are thrilled to receive feedback like this so soon after opening and kicking off our new Spring menu. Glad to hear that you enjoyed our famous “Derek Nachos”. Cant wait to have you back – next time try my fav – the Thai Wings... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

My wife and I spent a date night at The Derek. The prices were what is expected in this area but all the "extra" charges put it at the top of the price chain for what you get. First is the self parking pay, $20? Second all the extra tax fee's. (That's the city for you. Sports Venue tax?) While... More 

Was this review helpful? Yes
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

You know what they say about taxes…. We’d rather spend our money differently too, but it’s a necessary evil. We’re thrilled that you and your wife made Hotel Derek your home-away-from-home on your date night away… You’re a keeper sir! Thank you for sharing feedback from your recent stay. I can promise you the beds and other interiors are not... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good hotel. The gym is better than basic, but small. Good feel, very safe, highly convenient for business travellers. Great wifi service and meeting space. Good bar food and drink selection. It's driving distance to the galleria but the traffic is so bad around the hotel, it's almost not worth it to leave. Also, I hated that there were no... More 

Was this review helpful? Yes
Nick B, General Manager at Hotel Derek Houston Galleria, responded to this review

We prefer great…and I think we can absolutely deliver this to you on your next visit! First thing, all of our guestrooms and suites have room darkeners, but they are operated by a little hand-held device that can sometimes be missed – keep a look out for this on your return, or we can come up and show you exactly... More 

Coatzacoalcos, Mexico
Top Contributor
130 reviews 130 reviews
37 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed March 20, 2015

We stayed a The Derek for two nights this week and found that this hotel is ready to be renovated in many areas . rooms are a bit dated and untastefull and a/c was not working properly the first night Breakfast was very poor and products of very low quality , like bred and rolls cheases very limited , coffe... More 

Was this review helpful? Yes 2
Nick B, General Manager at Hotel Derek Houston Galleria, responded to this review

Tony, apologies for the time it took to travel from the lobby to your room on 15 – elevator maintenance is a necessary evil, but we understand it can be a nuisance when you’re dashing off somewhere in a hurry. Hotel Derek completed a multi-million dollar design renovation during 2013 and 2014 – yes, our vibe is often described as... More 

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