We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Houston - Willowbrook Mall

#17 of 470 Hotels in Houston
Certificate of Excellence
Hotel deals
Hotel website
7655 West FM 1960, Houston, TX 77070
Offers & Announcements
2X Points Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Homewood Suites by Hilton Houston - Willowbrook Mall
Professional photos View all
Browse nearby
Homewood Suites by Hilton Houston - Willowbrook Mall
Add Photo Write a Review

175 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    108
    46
    15
    4
    2
See reviews for
52
11
10
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (51)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (47)
All months
Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

It's getting extremely hard to find a hotel where smoking is allowed, but this is by far the best overall hotel I've staying in during the past several years -- a room where I can enjoy a cigar is a real treat! Plus the amenities and staff were excellent. Recommended for business or family.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
San Jose, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Homewood is a well kept and friendly hotel. The rooms are spacious and comfortable. It was nice to have a fridge and microwave to store snacks, make tea, etc. The only downside was the spottiness of the internet.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
cypress, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Decent hotel decent food. Nothing to write home about. Staff was very freindly. ;osdvmisjv jh sdghfou svipysfvg isdho siduh iybduzjfopoiufio;alemcv jdbcv if oiuajhf iudasir bicvweyhfvbeyuwirh fouerh eoiurfhoiwiehf sdf 8iuhrfuweghfrpwoe;f hfoiwpeh'ie fpueorhj ikefj ksz[p0werokmmm

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TMIHospitality, Manager at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Patrick A T, Thank you for your review of the Homewood Suites Houston Willowbrook Mall. I'm pleased that you found our staff to be friendly. However, it is our mission to impress our guests, and I'm sorry that we came up short. I hope that we will have another chance to impress you on your next trip to the... More 

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Comfortable hotel with helpful and friendly staff. good food and evening snacks and drinks if you do not want a full meal. Internet access was good and free and plenty of room to work as well as relax in the rooms

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Good location with friendly staff. As a business traveler this hotel offers all you need and more. Easy access to mall and lots of nearby restaurants. Room was clean and spacious and great for long or short stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Falkirk, United Kingdom
1 review
5 of 5 stars Reviewed June 21, 2015

The reception staff were friendly and helpful and provided an excellent service. The hotel is in a great location next to Willowbrook Mall and also there are restaurants close to the hotel. I would definitely stay at the Homewood Suites again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Westlake, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

This place was wonderful. We had an infant and asked for a crib. It was there when we arrived along with a little bath set for infants including soap and lotion for my little one. Great with my kids. Indoor pool was awesome. Breakfast and dinner were provided and were delicious. My little family was allowed to wait in the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Ploiesti, Romania
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 14, 2015

Everything as stated in my review of May 2014, nothing much changed. This time I shared an apartment with a friend: two bedrooms, each with its own bathroom, and an adjoining living-room - excellent arrangement to share the costs on the expensive week of OTC. This time I felt the AC machine made a lot of noise and it took... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 7, 2015

First the Good: The hotel looks cleans. It is greatly located in the parking lot of the Willowbrook Mall with tons of excellent stores around. Breakfast was really nice, we arrived early. And Scott gave us excellent customer service. Scott went over and beyond! I was in town (June 2015) for a graduation. We booked 4 rooms. I went into... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Nancy C, Thank you for taking the time to review your stay at the Homewood Suites Houston Willowbrook Mall. I'm sorry for the negative experience you had at our hotel. I'm also sorry we didn't have any more rooms available and that you weren't satisfied with our resolution of refunding your stay. Please know, that our pest company did... More 

PLAINFIELD,IL, United States
1 review
5 of 5 stars Reviewed June 6, 2015

we were so happy with the amenities and how professional the staff was. they were all so willing to assist us in any needs. lastly could not believe how great the complimentary breakfast and dinner was. will surely return to this hotel again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

103 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (90)
Viewed
Hotel & grounds (36)
Viewed
Bathroom (8)
Viewed
Room/suite (20)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (16)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Houston hotels
Show Prices
Show Prices
Show Prices
Great Uptown
Homewood Suites Houston near the Galleria
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay