We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 of 5 7655 West FM 1960, Houston, TX 77070
Hotel deals
Hotel website
Offers & Announcements
2X Points Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Homewood Suites by Hilton Houston - Willowbrook Mall
Professional photos View all
Browse nearby
Homewood Suites by Hilton Houston - Willowbrook Mall
Write a Review

126 reviews from our community

Traveler rating
    74
    36
    11
    3
    2
See reviews for
35
5
8
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (31)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (29)
All months
Melbourne
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Staying at a "suite" was much nicer than a hotel room, however the breakfast food is hit and miss, but this may be a reflection on the American standard of food. Would be nice to have a bar for the evening.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Mandeville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel. We stayed in a two bedroom suite with our daughter and son-in-law. Plenty of room - each had a bedroom with its own bath. Living and kitchen area very spacious. Our son and daughter-in-law stayed in a one-bedroom suite and they were very pleased with theirs as well. I would definitely stay at this Homewood... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed for business, the hotel lobby is very welcoming, the staff are very friendly and helpful. The rooms are very generous with heaps of "self contained" features like, oven, Microwave, Fridge/Freezer and cooktops. My room had a fireplace which was nice in winter.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

I use this hotel often when visiting Houston on business. I stay typically 1-2 weeks at a time so I want a hotel I can feel at home in. Homewood suites does exactly that. The suites are great with a full kitchen and separate bedroom. Always kept clean and very quiet at night. Location is great too with immediate access... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TMIHospitality, Manager at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Ian E, Thank you for taking the time to post a comment about your recent stay here at the Homewood Suites Houston Willowbrook Mall! We are happy to be your home away from home and we are looking forward to having you here again soon! Best wishes, Elena Atieh Director of Sales More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

I have enjoyed staying in Homewood Suites Houston by Willowbrook Mall during my recent business trip in Houston. The hotel has given me very good experience with its good quality of hotel and friendly hotel staffs.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TMIHospitality, Manager at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Pau Moi Y, Thank you for posting a comment about your recent stay at the Homewood Suites Houston Willowbrook Mall! We are happy that you had a nice stay with us, and we are looking forward to having you here again soon! Happy travels, Elena Atieh Director of Sales More 

Rangerarmywife1
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an outstanding stay! The hotel is nicely appointed, clean, secure, and the staff is amazing. Not only do the my offer a full free breakfast daily but also dinner as well. My room was well equipped with everything I needed and I slept well my first night, which is very unusual for me as I always need a... More 

Was this review helpful? Yes
TMIHospitality, Director of Sales at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Rangerarmywife1, Thank you for your review of the Homewood Suites Houston Willowbrook Mall! We are very happy that you enjoyed it here! We also appreciate it that you recognized our staff! Hopefully, we'll see you again soon! Best wishes, Elena Atieh Director of Sales More 

Mumbai, India
1 review
2 of 5 stars Reviewed November 12, 2014

Would definitely not come back to this hotel again. Had so many complains but none were resolved. I already have written a review before about this hotel on Trip Advisor. It's an honest review. The housekeeping is lazy and poor. They never cleaned the rooms, never changed the bed sheets, the pillow covers, the bathroom would remain stained.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TMIHospitality, Manager at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Pratiti M, Thank you for taking the time to review your recent stay at the Homewood Suites Houston Willowbrook Mall. I'm very sorry to hear that our hotel did not meet your expectations. We pride ourselves on delivering an exceptional guest experience, and I'm very sorry that we came up short. I have shared your comments with our housekeeping... More 

1 review
5 of 5 stars Reviewed October 31, 2014

I travel to Houston once a year and this Homewood Suites is always my first selection. The staff is friendly and it is in a great location. The food and the mall in the area are great. I can work out, play basketball, or swim year round. No downsides at all.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWSwillow, Director of Sales at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear Troyh641, Thank you for taking the time to post comments about our hotel and for recognizing our staff! We are looking forward to having you here again! Happy Travels! Elena Atieh More 

Houston, United States
1 review
5 of 5 stars Reviewed October 21, 2014

This was a really nice stay. The staff was very nice and checking in was a breeze. The room was beautiful and cozy. Loved the indoor pool. It was very relaxing and perfect for any season. The breakfast was great. Many options from cereal, yogurt, breads, waffles, eggs, hash browns and sausage. We will be back.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWSwillow, Director of Sales at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear ArneceM, Thank you for taking the time to post comments about our hotel and for recognizing our staff! We are happy that you also liked our breakfast selection! Hopefully, we will see you again soon! Happy Travels! Elena Atieh More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed October 16, 2014

I have stayed at this hotel on every trip I have made to Houston, that is several trips each year. The service is excellent ,the room clean and very comfortable. The Hotel is excellent value for money

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWSwillow, Director of Sales at Homewood Suites by Hilton Houston - Willowbrook Mall, responded to this review

Dear John H, Thank you for giving us a feedback about your stay with us! Thank you for being a loyal guest and choosing our Homewood to be your home away from home when in Houston! We are looking forward to your next stay with us! Best Wishes, Elena Atieh More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Homewood Suites by Hilton Houston - Willowbrook Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Houston - Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Houston - Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Hilton Hotels, Orbitz, TripOnline SA, Travelocity, getaroom.com, Odigeo and Tingo so you can book your Homewood Suites by Hilton Houston - Willowbrook Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Hilton Houston
Homewood Houston
Houston Homewood Suites
Houston Hilton
Hotel Style:
#6 Family Hotel in Houston
#36 Business Hotel in Houston

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Hotels you might also like...
Check In Check Out
Price Your Stay