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Homewood Suites by Hilton Houston - Westchase

#12 of 469 Hotels in Houston
Certificate of Excellence
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2424 Rogerdale, Houston, TX 77042
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Homewood Suites by Hilton Houston - Westchase
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Destrehan, United States
1 review
5 of 5 stars Reviewed 1 week ago

I informed the staff I was to arrive a few hours late, well it turned into 0400 the next day. The night staff rushed me through the check in so I was in the room in less than 5 minutes. It was as quick as a pit stop at Indy. A needed night of sleep.

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Rockne H, Thank you so much for your feedback! I will share your comments with our team. It will make their day! Our customer service means everything to us. We would love to see you again soon. If you would like assistance with any future reservations here at the Homewood Suites Houston Westchase or would like to discuss your... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were nice, clean, well stocked and the service was awesome. The continental breakfast was good. Staff were helpful when we needed directions to a local store We will definitely stay here again!

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Dee L, Thanks for staying with us here at the Homewood Suites Houston Westchase! We are so happy your experience here was outstanding. We look forward to seeing you all next time! Kind thanks, Clark S. Assistant General Manager More 

Tallahassee, Florida
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times. I am always impressed with the efficiency and friendliness of the staff. The a/c was not working when I checked in at 10 PM. A call to the room clerk resulted in a room reassignment and a new key delivered promptly to me. This is a great place to stay.

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear FlUSMC, Thank you for taking the time to provide feedback! As a staff we take great pride in making our guests feel at home through prompt, caring service. We are so glad you enjoyed your time here at the Homewood Suites Houston Westchase and look forward to seeing you again soon! Kind thanks, Clark S. Assistant General Manager More 

Fort Worth, Texas
Level Contributor
98 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just the opposite of what I expected. The location is good, close to restaurants and bars but right in the middle of high rise construction. The individual suites were smaller than at other Homewood Suites Hotels. The bathroom ceiling showed some black mold and overall the experience was not satisfying. Not sure where the many positive reviews are coming from.... More 

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear TX1969, Thank you for taking the time to review your stay at the Homewood Suites Houston Westchase. We pride ourselves on delivering an exceptional experience, and I'm sorry to hear we came up short. I only wish we had known about your concerns while you were with us so we could have properly addressed them. I hope that you... More 

Forest, Virginia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love staying here because it is right across the street from my work and the staff is great. Still, I am very disappointed that, without any notice or warning, this hotel has decided to not serve dinner on Monday nights. Instead, they are now serving "snacks and salads" only. If this is a cost-cutting measure, it will work...people will... More 

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Izwatiz, Thank you for your feedback. We really appreciate input from our guests. The Homewood brand has decided to enhance its dinner menu and create consistency among all of the Homewood hotels. Homewood knows that our guests are looking for lighter and healthier foods when they eat away from home. We also know our guests are looking for a... More 

1 review
5 of 5 stars Reviewed May 27, 2015

The location was great for us, convenient to everything we planned to do, shopping and site seeing, right off the interstate, wasn't hard to find. We enjoyed everything, we have no complaints about this hotel stay at all. I would recommend this site to everyone. Facility, workers, and service was excellent. I give them 5 stars!!!!

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Nonaj864, Thank you for your input. I will share your comments with our team, it will make their day. We truly want our guests to feel like they are guests in our home not just guests in a hotel. We hope to see you again soon here at the Homewood Suites Houston Westchase. Sincerely, Tracy J. General Manager More 

Minas Gerais
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

All people working are very kind. The staffs are very friendly. We traveled with our kid (almost four years old) and they were very kind all the time with him. Good breakfast. To point out is the courteous of staffs again.

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear ViMarcia, I’m glad you had a wonderful stay. It is our goal to make you feel like a guest in our home. I understand that you have many options when staying in Houston. We would love to see you again soon to have another chance to impress you. If you would like assistance with any future reservations or would... More 

Houston, United States
1 review
5 of 5 stars Reviewed May 27, 2015

Excellent appearance and cleanliness (thank God) of property and rooms. The staff were professional and friendly and the FREE breakfast was better than many I've PAID for! The fitness center leaves room for improvement, (extremely small, very few machines) but if you're not there to sweat, who cares?:-) I have not a single complaint for this property at this price... More 

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Latricia B, Thank you for your feedback. I really appreciate you taking the time to let us know about your stay. It was great to hear that the staff impressed you. I was sorry to see that the fitness center felt small to you. We have put all types of equipment and weights in the room so that our... More 

houston, United States
1 review
4 of 5 stars Reviewed May 19, 2015

Excellent choice. The room could use a little design update (more modern) but the room was clean and in great condition. Breakfast was generous and staff very courteous and helpful. Picked this place based on location as I had to make daily trips to an office few miles away. Houston traffic is just so difficult!!

Review collected in partnership with Homewood Suites by Hilton

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Houston, Texas
1 review
5 of 5 stars Reviewed May 19, 2015 via mobile

The suite room was awesome! I'm from town but had to get one for my birthday...and the room had everything I needed! They even gave me a complimentary gift treat. The kitchen had all the basics (minus the sponge), and the table was the perfect size to lay the food on. The room was so relaxing. The bathroom essentials were... More 

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