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Homewood Suites by Hilton Houston - Clear Lake

#91 of 469 Hotels in Houston
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401 Bay Area Blvd., Houston, TX 77058
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Homewood Suites by Hilton Houston - Clear Lake
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Homewood Suites by Hilton Houston - Clear Lake
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227 reviews from our community

Traveler rating
    100
    73
    30
    17
    7
See reviews for
105
25
9
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The first room they tried to give us was dark, dank and absolutely reeked of dog. The second room was better. The front desk staff was very accommodating when we brought this issue up. Overall, this is an average hotel. It is in a very good location convenient to the airport without being in the direct flight path and is... More 

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Houston. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Please think of us when coming back to Houston. More 

Saint Louis, Missouri
Top Contributor
255 reviews 255 reviews
83 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stay here to be close to Galveston and other sites in southeast Houston area. The hotel was very nice, clean and great evening receptions with enough for a meal. Breakfast was good, pool looked nice and it was convenient to the restaurants and other facilities along I45. Had a problem with hot water one morning but they fixed it... More 

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Houston. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Please think of us when coming back to Houston. More 

st louis, United States
1 review
2 of 5 stars Reviewed 1 week ago

I'm sure this is a very nice property. However, my 2 nt stay was not that great. I'm a hilton honors member and stay at many Hilton propeties on buisness. This property fell short. My room was in questionable shape, missing mirrored closet door, light switch cover in kitchen broken and cracked, there was a 1/2 drank bottle of smart... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service and cleanliness. Thank you once again... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is excellent value for your money in general. Service is top notch, internet works fine, nice pool, lots of restaurants close by - fitness room is very small though. The thing that ruins everything, is the train tracks RIGHT next to the hotel - and the fact that the early morning train (very early) apparently HAS to (law?)... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Houston. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Please think of us when coming back to Houston. More 

Albuquerque, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

While I had a smoke-free room, it was on a hallway with smoking rooms, so the smell was everywhere. The water system broke and we had brown water one night from the tap and no hot water the next morning. The train runs next to the hotel and blows its horn all night.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your... More 

Peculiar, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was spacious, clean, comfortable, and quiet. The shower was great! The meals provided were satisfying and a nice surprise as I had never stayed at a Homewood Suites before. The complimentary internet connection worked very well. The hotel staff gave exceptional service and I would certainly recommend this hotel to others!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

I am so glad that when you visit Houston you always choose us, we know that there are plenty of places for you to stay but you chose us. I am pleased that you enjoyed the breakfast, dinner and all the amenities that we offer. Take care and we will see you soon. More 

Houston
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This Homewood Suites was experiencing plumbing issues and had no hot water. We were not told this upon our late night check-in or else we would have moved elsewhere. We called down to the desk to be told it was being repaired but should be up and running in about 30 minutes. An hour later, we were told the repairs... More 

Was this review helpful? Yes 1
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your... More 

carson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Hotel. Guest services was very professional and friendly. The other hotel my co-worker was overbooked and after explaining my situation they were very accommodating and booked a hotel room in less than 5 minutes.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Houston. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Please think of us when coming back to Houston. More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The work out area was not good. Very limited equipment , was hot, did not have clean towels on some days. The TVs in my room and in others did not get good reception for ESPN or ESPN2. The reception lacked band width or something and was unwatchable. I was told that it could not be fixed. The food at... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your... More 

Mumbai (Bombay), India
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are spacious and clean. Quite if your room is on the other side of the building away from the railway track. The bed is excellent. The staff friendly. The gym is small but well equipped. Non smokers feel comfortable here. Sufficient parking is available.

Was this review helpful? Yes
Julian J, Manager at Homewood Suites by Hilton Houston - Clear Lake, responded to this review

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Houston. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Please think of us when coming back to Houston. More 

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