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Holiday Inn Express Houston-Downtown Convention Center

#106 of 473 Hotels in Houston
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1810 Bell Street, Houston, TX 77003
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Holiday Inn Express Houston-Downtown Convention Center
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200 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Level Contributor
222 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a block from the convention center. Free parking is ample at the hotel. I felt safe walking from the hotel to the convention center. Cookies are available each afternoon, served with milk. They are great cookies. The breakfast is typical, but fine. The rooms were clean and comfortable. I'd definitely stay there again if attending an event at... More 

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for letting us know your thoughts on your recent stay. We are pleased to hear that we were convenient for walking back and forth to the convention center. Seeing a familiar face coming in to visit us again let's us know that we are providing a great service and product! Staff and Management More 

Ione
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at Holiday Inn Express Houston-Downtown Convention Center was wonderful. The check-in was quick & friendly. Our room was amazingly clean & comfortable. The on site free parking was convenient. There were free drinks, snacks, & cookies in the evening & a wonderful assortment of breakfast items in the morning. We walked to recommended China Palace restaurant for a... More 

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for your great review! It gives us insight from our guest perspective and we appreciate it! Sounds like we have gained ourselves a repeat guest and we will have the opportunity to make your stay just as enjoyable as this one. We look forward to seeing you soon! Maybe for football season since NRG stadium is only 5.4... More 

Palm Coast
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is nice, spacious. Parking up front it difficult, but rear parking is available but you have to drive around the block to get to it because Houston (the city) is filled with one way streets. The room was clean, comfortable. I was a little disappointed that they had Directv but didn't have the NFL channel so no pre-season football... More 

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you so much for taking the time to create a review. We are very pleased to hear that we provided amenities that were very accommodating and convenient for you. I understand that ESPN hosts a few channels for the sports enjoyer. We so happily offer these for our guests via Directv. I have consulted with my General Manager in... More 

Anaheim Hills
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you've got plans to go to Minute Maid Park, this hotel saves a lot of money on parking - it's free at the hotel (amazing for downtown) and you can walk to the ballpark. I would definitely come back here again.

Was this review helpful? Yes 2
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Dear Guest, Thank you for choosing us and referring others to take advantage of the free parking if they stay at our location. Downtown Houston has other sports related arenas, venues and places of interest. We welcome all those interested in the convenience and hospitality we so gladly offer. See you soon! Guest Services Manager More 

Texas
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location for sporting events in downtown area. Rooms are clean and well kept. Free (although crowded) parking, free breakfast and even free cookies in the afternoon. Staffs are friendly and helpful. We will come back again for events nearby.

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Dear Guest, We thank you for letting us know that we are on the right track! It's important to know exactly what our guest want and need such as great location and free amenities. I will let my staff and housekeeping alike know of your comments. We are delighted to know that you will be returning and we can't wait... More 

Norfolk, Virginia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was in Houston for a convention. I was in town for a week. This was the third hotel that we booked. It's proximity to the Convention Center sealed the deal! We could walk there. The Rockets arena was also in walking distance. The hotel is dated. The room had a real stuffy smell, because there was no ventilation. They... More 

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Dear Valued Guest, It seems as if you have mixed reviews in regards to your experience during you stay. Our hotel, constructed in 2000 has over gone many renovations and will continue to do so as there is always room for improvement. Although you didn't state that you were completely satisfied. I hear many great things as you were with... More 

Dickinson, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel for a Motown Musical at the Hobby Center - Houston. The location is excellent for downtown access. Hotel staff was very friendly and courteous. Hotel/Room was very clean. Hotel served snack(cookies and lemonade) throughout the day, and hotel security was good ,(i.e. you felt safe!). The breakfast was very good with a... More 

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Dear Valued Guest, We are pleased that you had such a great experience with us. We appreciate all your great comments about our hotel and staff. When staying with us we like to offer all the pleasures of home and then some. We purchase all our breakfast items from an approved IHG vendor and unless the eggs are approved per... More 

Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2015

Nice location near convention center. Free parking and complimentary breakfast. Walking distance to local establishments was good. Indoor pool seemed nice and a nice workout facility. We will stay here again when returning to convention center. We were the envy of friends for location convenience.

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Our staff and management alike are thrilled that we lived up your expectations. We are happy that you had a memorable and positive experience. Thank you so much for your comments as they help us improve our service. We look forward to seeing you soon! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 7, 2015

I stayed in a junior suite for two nights. It was very spacious, clean, and comfortable. The best part of this hotel was its proximity to the Toyota Center. I was in town for a concert and there was no need to drive anywhere when staying at this hotel.

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for your feedback! We are delighted to hear that you liked our location and amenities. We look forward to seeing you on your next trip to downtown Houston. More 

San Diego, California
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015

I loved this Holiday Inn, because room felt roomy, free breakfast yummy, enjoyed the inside swimming pool,, free coffee, most of all free parking tired of paying for valet 30 dollars? I had car rental of 10 dollars a day, so I APPRECIATE FREE PARKING. The staff is very friendly...is this like a must at Holidays Inn? Thanks! Great location... More 

Was this review helpful? Yes
Ines G, Front Office Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

A home away from home feel is what we strive for. Our amenities such as free coffee, breakfast, and parking among others that you have mentioned is something that we love to provide for our valued guest. Thank you for all your great comments. Our staff appreciates their recognition but above all we enjoy that we lived up to your... More 

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