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All 451 Houston hotels

Quality Inn & Suites West Chase

2.5 of 5 Hotel   |   2930 West Sam Houston Parkway South, Houston, TX 77042 (Westchase)
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Ranked #260 of 451 hotels in Houston
A recent review
4 of 5 stars Reviewed April 3, 2014
GabrielCotrim
  • Reviews (33)
  • Photos (17)
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33 people have reviewed this hotel

Traveler rating
    10
    10
    6
    2
    5
See reviews for
6
2
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Dallas
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If it wasn't for hotwire secret hotel deals, I wouldn't spend a dime here. From the past, Quality Inn is a good hotel chain, but this one particular location needs some help. At check in, the female (didn't know her name because she wasn't wearing a name tag) told us that the system was down and made us wait 30... More

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North Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 25, 2014

Terrible Terrible Terrible people at the front desk. i will never come here again. when we checked in she had a bad attitude from start. then to top it off there was no cold air coming out of the ac. not good

Was this review helpful? Yes 1
Morgantown, West Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2014

I stayed at this hotel mainly because its location and the fact that I was unable to find any other hotel. It was during the OTC (Offshore Technology Conference) May 5-8, 2014. Here are the details I like to share with anyone that is considering to stay in this Hotel. Although those who worked at the reception area were quite... More

Was this review helpful? Yes 1
Marlow, United Kingdom
Top Contributor
110 reviews 110 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed April 13, 2014

We booked for 2 Guests but there were 3 of us in that room, the size of the cockroach in the bathroom sink was big enough to count as one!! At least we did not find it until morning but I must have walked past it in the dark twice :( The whole room was not finished well, peeling paint... More

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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 3, 2014

Real good value for money. One of the cheapest option in the region. Rooms were clear and front desk people was always nice. The TV and the shower was also ok. Negative aspects: the breakfest was not ao good, but was for free though. Also there's no dining services, so no food ordering in your room.

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Hoffman Estates, IL
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2014

Myself and 2 business collegues checked in several hours later than we'd expected on Feb 23rd. Andrew was at the front desk and made our check in experience, along with another few nights when we walked thru the lobby, very enjoyable. Andrew is a hard working young man and it's obvious he likes his job, kudo's to him.

Was this review helpful? Yes 3
Houston, Texas
1 review
1 of 5 stars Reviewed January 21, 2014 via mobile

this place is no more than a one star. Use trip advisor for my travel guide and usually question the one star ratings, BUT.... carpets are old and worn, furniture... I used a towel to sit on. just for fun I left a wine stain on the counter... 2 days before it was wiped away. Spilled water on the bathroom... More

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Houston, Texas
1 review
4 of 5 stars Reviewed January 9, 2014

Our first stop was next door, because it was cheaper by $15. After asking for a refund because the room was unsuitable we were asked to leave and not return. We walked next door and found the Quality Inn, we were expecting the same results, but pleasantly found just the opposite, the rooms were very spacious, clean and the staff... More

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Houston, Texas
1 review
5 of 5 stars Reviewed November 25, 2013

I got more than I expect Excellent room size, good breakfast selection and excellent service from the front desk staff.There are restaurants and stores nearby some within walking distance and others within a short drive. The staff is friendly and helpful and ready to assist without hesitation was and I was pleasently surprised with beds that were super comfortable and... More

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Arizona
Top Contributor
86 reviews 86 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 21, 2013

Pretty close to it. While travelling for work anyway. The hotel I usually stay in while in Houston was booked so our travel office put me here. I'd have rather driven another 20 minutes to stay somewhere clean, not stinky and where the staff cared about the hotel. Breakfast is flat awful, skip it entirely. Noisy, as it faces a... More

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Additional Information about Quality Inn & Suites West Chase

Address: 2930 West Sam Houston Parkway South, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites West Chase 2.5*
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17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style
#260 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites, Westchase, the hotel that has a wide range of services, Wi-Fi Internet, comforts and good rates, all in tune with the philosophy of a once winner of the Best Limited Service hotel of Westchase. You re in the center of the action when you stay at the Holiday Inn Express Hotel & Suites. The hotel offers an unbeatable location in the midst of four major highways in Houston including Highway 6, Beltway 8, I-59 and I-10. The Holiday Inn Express Hotel & Suites situated in a strategic position on the main route, that joins the biggest companies of the area like Halliburton, Jacobs Engineering, and BMC Software just to name a few. It remains in the heart of Westchase district where, in a few minutes the guest can reach the Intercontinental airport, Galleria Shopping Center and Minute Maid Park. The young, cordial, and helpful staff, together with a rich complimentary deluxe hot breakfast that offers a wide choice of fresh products, makes it the ideal place for business and leisure stays. ... more   less 
Number of rooms
80

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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