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Quality Inn & Suites Houston

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12439 Northwest Freeway, Hwy 290, Houston, TX 77092
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Quality Inn & Suites Houston
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19 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

The room was quite spacious, the staff went above and beyond to accommodate us. Breakfast ends at 9:00, we over slept and the staff members graciously allowed us to take our time and eat breakfast before they had to clean the breakfast area. The pool was a little on the small side, but typical of a hotel size pool with... More 

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Greenville, Ohio
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

This hotel is located in N.W. Houston, easy access to Highway 290 - great if your traveling onto College Stn/Bryan, TX area. This hotel had one of the cleanest rooms that I have ever stayed in !! Courteous staff - from housekeeping, front desk & maintenance.

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Austin
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 3, 2014

First off, this location used to be a Holiday Inn up to around one year ago. The layout and decor of the rooms are in synch with what you'd expect to find at a Holiday Inn. Literally the only thing missing here is the Holiday Inn logo. I primarily choose this location because I've stayed her when it was a... More 

Was this review helpful? Yes 1
Rick P, Guest Relations Manager at Quality Inn & Suites Houston, responded to this review

Thank you for taking the time to comment on your stay at our hotel. Thank you very much for all of your kind comments. We are elated to know you enjoyed your stay! We appreciate your feedback on the freeway noise. Sound proof windows definitely sounds like a great idea and I will pass it on to our General Mangaer.... More 

Pittsburg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 12, 2014

Our second stay at this hotel wasn't what we had expected. We stayed on August 8-10, 2014. The first time we stayed back in March, complimentary drinks and appetizers were offered. They have since stopped that, but no mention on their website about it. The room was clean and cool which in the Texas heat is nice. The hotel wasn't... More 

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Corpus Christi, Texas
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 4, 2014

We drove from Corpus Christi the 3 1/2 hours to Houston to catch an early flight the following morning to Roatan Honduras for a family vacation and needed a place to stay. The Quality Suites Intercontinental Airport West in Houston fit the bill perfectly for our family party of 5. Close to the airport, comfortable suite, friendly accommodating staff, and... More 

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Melbourne, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 22, 2014

A special thank you to Bethany and Tara at this hotel for their very accommodating service. From the moment that Bethany picked me up at the airport until my departure, I was well taken care of by the polite and very efficient staff. My room was large, clean, and well appointed. Gym equipment was adequate and functional and breakfast was... More 

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Arlington Texas
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 14, 2014

I enjoyed my stay this last weekend. The room was very comfy with plenty of hot water for several showers and the bed was very comfy. We ask for extra pillows and got them with no problem (even though we wanted 4). The front desk was always friendly and helpful. The room seemed very insulated and very quiet. The only... More 

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Huntsville, Texas
1 review
5 of 5 stars Reviewed March 10, 2014

The price and location were right for us since we were in the area for the Houston Rodeo. We had been driving for a while and weren't going to have a lot of time to eat before going to the concert at the rodeo, so the complimentary drinks and appetizers were a nice surprise to tide us over until after... More 

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Saint Cloud, Minnesota
Level Contributor
265 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed January 22, 2014

As a Platinum member for Choice hotels I see a lot of them throughout the year.. This one ranks on the upper edge...Its a clean, safe and modern hotel with a location just off the freeway. I found the front desk very friendly and thorough... Room was up to date and nicely furnished with an emphasis on clean. I did... More 

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Bengaluru (Bangalore), India
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 13, 2013

After having stayed at different Marriot & Hiltons in the same city , this hotel discppointed me(although priced almost same). Had to stay there for a day to attend a meeting nearby. But was disappointed by overll experience including breakfast, amenities. Rooms were quite ok. But was touched by the stafff assistance. Had a muscle sprain after playing golf over... More 

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn & Suites Houston, responded to this review

Thank you for taking time to post a review of your visit at our hotel. As you stated, we are certainly not a Marriot or Hilton, but we are a great mid-scale hotel with comfortable rooms and a great staff. Your business is appreciated. Gloria M. Brown Guest Relations Manager More 

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