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All 451 Houston hotels

Comfort Inn Houston

2.5 of 5 Hotel   |   11230 Southwest Freeway, Houston, TX 77031
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Comfort Inn Houston
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Ranked #390 of 451 Hotels in Houston
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30 reviews from our community

Traveler rating
    3
    4
    2
    5
    16
See reviews for
6
2
7
14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 11, 2014

My husband chose to stay here for a business trip being that his business meeting was close. I know you get what you pay for, but come on! Is it expensive to at least be kind? The people at the front desk seemed as though they had much better things to do than deal with customers. I must say one... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed August 3, 2014

This is a terrible hotel to stay at. I killed a spider in my bed yesterday night and as creeper out as I was I still have them the benefit of the doubt. Tonight while in bed. I killed a second spider and called room service right away only to get the exact same room across from me with no... More

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El Dorado Hills, California
1 review
1 of 5 stars Reviewed August 2, 2014

This was the worst stay we've had at a Comfort Inn. We arrived early evening on Thursday, 7/24, and the room initially looked OK. We traveled to Houston for a family reunion, so we were only in the room nights and early mornings during our stay. I noticed that first evening that our door required a push to close it... More

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Houston, Texas
Top Contributor
66 reviews 66 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 18, 2014

The ground floor ice machine was inoperative, both phones in the room were dead and the water for shower and shaving was luke warm at best. Breakfast was okay but barely so. Nice staff but too many things lacking.

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1 review
1 of 5 stars Reviewed June 10, 2014

Rooms were never cleaned by room service. Roaches roam free and the toilets were backed up. We were moved to 3 different rooms all worst than before. Staying at the Comfort Inn off of 11230 Southwest Freeway Houston, TX is the worst hotel experience I've ever had in my life.

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Miami, Florida, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed March 19, 2014

I am a photographer and went to the hotel to photograph a couple. Upon leaving I tried to explain to the front desk clerk that the sheets in the room were dirty and that the room was never cleaned properly. The went balistik on me and told me that I could not have my money back{ Which I never asked... More

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Springville, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 23, 2013

We checked into this hotel on Dec. 20th 2013 and check out the following morning. I forgot and left my wedding ring on the nightstand and when I called to retrieve it, I had been told that no one had found it. Their attitude was nonchalant and they did not seem to care at all and showed no concern or... More

Was this review helpful? Yes 2
Houston, Texas
1 review
1 of 5 stars Reviewed November 20, 2013

THIS HOTEL HAS ROACHES!!!!! I stayed one night, thinking that it was a nice room. It was clean, spacious, and the customer service was pretty cool checking in. I woke up at 5am the following morning to do some work before a meeting and saw a roach crawling near the window. I jumped out of the bed to find something... More

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grand parairie, tx.
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 3, 2013

Booked in advance through Choice Privileges with a reward night on points. Got a guaranteed reservation. Arrived at 6:30 pm, only to be told by desk clerk that she did not know how to check a guest in using reward nights, and that I could not check in without paying through credit card or cash. She even called her "manager"... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2013 via mobile

The last straw was the roaches! Computers were down so they couldnt find our reservations and tried to re-charge us. The pool is shut down until further notice and the only bench to sit on outdoors has 3 burnt out security lights and faces a fence covered in poison ivy. The air conditioner on the first floor was out so... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn Houston

Address: 11230 Southwest Freeway, Houston, TX 77031
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Houston 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Choice Hotels, Odigeo, Priceline, Tingo, Hotels.com, TripOnline SA, Venere and Otel so you can book your Comfort Inn Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Houston Comfort Inn
Houston Country Inn
Country Inn Houston

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