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Comfort Inn Houston

11230 Southwest Freeway, Houston, TX 77031
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Comfort Inn Houston
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33 Reviews from our TripAdvisor Community

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Traveler rating
    3
    4
    2
    7
    17
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7
2
7
14
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (10)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (7)
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Miami, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 13, 2015

Unkept dirty looking. Breakfast was simple but ok. First room had a clogged toilet. Second very little water came from the shower and it was hard to get the shower going from the tub position. Appearently the owners care little for their guests.

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Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 26, 2014

I had making hotel reservation but to be sure I called in over the phone and ask what if I stay additional night how much it would be and one of their staff told me would cost $55 if I decide to stay for additional night. But when check out, I just find out they charge me for $75 and... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 11, 2014

My husband chose to stay here for a business trip being that his business meeting was close. I know you get what you pay for, but come on! Is it expensive to at least be kind? The people at the front desk seemed as though they had much better things to do than deal with customers. I must say one... More 

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1 review
1 of 5 stars Reviewed August 3, 2014 via mobile

This is a terrible hotel to stay at. I killed a spider in my bed yesterday night and as creeper out as I was I still have them the benefit of the doubt. Tonight while in bed. I killed a second spider and called room service right away only to get the exact same room across from me with no... More 

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El Dorado Hills, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

This was the worst stay we've had at a Comfort Inn. We arrived early evening on Thursday, 7/24, and the room initially looked OK. We traveled to Houston for a family reunion, so we were only in the room nights and early mornings during our stay. I noticed that first evening that our door required a push to close it... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed July 18, 2014

The ground floor ice machine was inoperative, both phones in the room were dead and the water for shower and shaving was luke warm at best. Breakfast was okay but barely so. Nice staff but too many things lacking.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 10, 2014 via mobile

Rooms were never cleaned by room service. Roaches roam free and the toilets were backed up. We were moved to 3 different rooms all worst than before. Staying at the Comfort Inn off of 11230 Southwest Freeway Houston, TX is the worst hotel experience I've ever had in my life.

Was this review helpful? Yes 1
Miami, Florida, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 19, 2014

I am a photographer and went to the hotel to photograph a couple. Upon leaving I tried to explain to the front desk clerk that the sheets in the room were dirty and that the room was never cleaned properly. The went balistik on me and told me that I could not have my money back{ Which I never asked... More 

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Springville, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 23, 2013

We checked into this hotel on Dec. 20th 2013 and check out the following morning. I forgot and left my wedding ring on the nightstand and when I called to retrieve it, I had been told that no one had found it. Their attitude was nonchalant and they did not seem to care at all and showed no concern or... More 

Was this review helpful? Yes 2
Houston, Texas
1 review
1 of 5 stars Reviewed November 20, 2013

THIS HOTEL HAS ROACHES!!!!! I stayed one night, thinking that it was a nice room. It was clean, spacious, and the customer service was pretty cool checking in. I woke up at 5am the following morning to do some work before a meeting and saw a roach crawling near the window. I jumped out of the bed to find something... More 

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