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All 451 Houston hotels

Hampton Inn Houston - Willowbrook Mall

2.5 of 5 Hotel   |   7645 W. FM 1960, Houston, TX 77070
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82%
Ranked #37 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Ronald B Breaux Bridge, United States
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86 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Breaux Bridge, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The weekday breakfast hostess was really nice. Hotel was very neat and smelled really fresh. The hot tub and pool was very clean. The staff catered to our every need. The location was very convenient.

Review collected in partnership with Hampton

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Westborough, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent. While the hotel is always spotless and clean, it is the friendly staff that makes the big difference. From the people that work at the front desk, to the lady who takes care of keeping a busy breakfast room clean and well stocked, it is a joy to stay at this hotel!

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Denver, CO, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good service and good quality for the money with no problems at all. Staff were friendly and helpful. Room was clean and comfortable. Only downside was complimentary wifi was very slow. Location was perfect for me only minutes from my business and next to a major highway which allowed me easy access to the airport Will definitely stay here again

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Joe S, We appreciate your kind comments about the Hampton Inn Houston Willowbrook Mall! I'm so glad you enjoyed our friendly, helpful staff and clean, comfortable rooms. I do apologize that you experienced issues with our complimentary Wi-Fi. Please know we will have the issue followed up on. Hope to see you soon. We love having you here! Best... More

Marietta, Georgia
Top Contributor
96 reviews 96 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here a couple of times on business trips. The hotel is very clean, and is mostly quite up-to-date. (Some of the hallway carpeting & decor seems a little dated.) Everything about the room was fine. The room was clean, the bed(s) were comfortable, and the bathroom seemed like it had a relatively recent remodel. The hot breakfast was... More

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TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Boscaverde86, We appreciate you taking the time to share your experience with us at the Hampton Inn Houston Willowbrook Mall! It was wonderful to know that you had a pleasant stay with us. Hope to see you soon. We love having you here! Best regards, Sonya D. General Manager More

Houston, TX, United States
1 review
3 of 5 stars Reviewed July 16, 2014

Be very careful about and Thursday to Friday stay. Thursday is twice the rate and not worth it. Otherwise, it was ok. In a nice location next to a big mall with plenty of surrounding restaurants and stores.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Thomas W, Thank you for your review of the Hampton Inn Houston Willowbrook Mall. I'm glad that you enjoyed our location next to the mall. Our rates do vary from day to day and we do continually monitor them to ensure we are staying competitive with other hotels in our area. I do hope that you will allow us... More

San Antonio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

This hotel was just what it should be for the price. Clean, neat, nice staff :) Super great location near the mall and lots of dining options at various $$ levels. Lots of variety at breakfast for a family with multi aged kids with their own tastes. Easy to get to which is important for this area of town

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Sue L, Thank you for your kind comments about the Hampton Inn Houston Willowbrook Mall! I'm glad that you found our hotel to be clean, conveniently located and with a friendly staff. We would love to have you as our guest the next time you are in town. Kind thanks, Sonya D. General Manager More

Hamburg, Germany
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

This hotel is perfect if you're in the area for business. It's right in front of the mall (walking distance) which have a lot of stores and food options. The only objection I may have is that they don't offer any kind of airport-hotel transportation.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear KishPalacios, We appreciate you taking the time to review the Hampton Inn Houston Willowbrook Mall. We are glad you think we are the perfect location for business, so please know we are here for you on your next business trip. Best regards, Sonya D. General Manager More

Corpus Christi, United States
1 review
5 of 5 stars Reviewed June 27, 2014

Rooms were nice, everything was clean and staff really helpful and friendly. Great location next to the mall and several restaurants. Was a little hard to find at first because it is located behind another hotel, but would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Derisa R, Thank you for the five stars you gave the Hampton Inn Houston Willowbrook Mall and for the kind comments! I do apologize that you had troubles finding us. Hope to see you next time you are in the area. Best regards, Sonya D. General Manager More

Cincinnati, United States
1 review
5 of 5 stars Reviewed June 24, 2014

This was an excellent hotel, as most Hampton Inn's are. Great location right off multiple highways, nice pool and hot tub, good fitness center with weights, great staff. Many restaurants close by, and next to a mall.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed June 19, 2014

The staff was very friendly, the breakfast was awesome. The room was very clean and smell nice. It was clean by Ana Suarez.the pool and a jacuzzi was awesome too. Overall I recommend to stay in this hotel.

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Additional Information about Hampton Inn Houston - Willowbrook Mall

Address: 7645 W. FM 1960, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Houston - Willowbrook Mall 2.5*
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Also Known As:
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Houston Hampton Inn

29 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#38 Family Hotel in Houston #39 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn hotel in Houston-Willowbrook Mall is perfect for weddings, business meetings, social events and other group functions. Just minutes from I-45, 290, and Beltway 8 this comfortable hotel in northwest Houston offers shopping and major attractions in abundance.Checking in for business, or stepping out on vacation? Either way, you'll be sure to enjoy your stay at the Hampton Inn Houston-Willowbrook Mall hotel. Relax in spacious rooms offering king or queen-size beds and enjoy free high speed internet access. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. ... more   less 
Number of rooms
75

Questions & Answers

Questions? Get answers from Hampton Inn Houston - Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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