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Hampton Inn and Suites Houston Medical Center - Reliant Park

2.5 of 5
1715 Old Spanish Trail, Houston, TX 77054
Hotel amenities
Ranked #129 of 425 hotels in Houston
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveler rating
    13
    15
    6
    4
    4
Date Rating
jehcekah
Rochester, MN
Contributor
12 reviews
17 helpful votes
4 of 5 stars Reviewed February 7, 2012

Previous reviewers have mentioned the hotel renovations which were completed the last day of our stay (Jan 31). Yes, the lobby was a hot mess while we were there, but we found the staff to be extremely kind and generous throughout our stay. Even the construction workers who were tirelessly fixing up the lobby were kind and helpful. Our room... More

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tanyamary627
Dayville, Connecticut
Senior Contributor
24 reviews
12 helpful votes
3 of 5 stars Reviewed February 2, 2012

This hotel was under construction during my week long stay in January. There was no mention of this on their website or reservation confirmations. For half of the week you couldn't walk out the front door or to the front desk. I was placed in a room on the 3rd floor and immediately upon entering I noticed the strong paint... More

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J R
Dallas, Texas
1 review
1 helpful vote
2 of 5 stars Reviewed January 21, 2012
1
person found this review helpful

This hotel was under renovation, knowing that prior to reservation is important. The service at check in was FAR below par. No water, no thank you...Once I went up to my room the keys didn't work. After getting new keys I get to the room and see its a double bed room. I reserved a kind bed. I called the... More

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hr45
Danielson, Connecticut
Senior Contributor
21 reviews
7 helpful votes
4 of 5 stars Reviewed January 19, 2012

I normally stay at Hampton inns when I travel and like how staff is friendly and caring. They greet you when you come in and say goodbye when you leave, I didn't get the warm friendliness at this location. Sometimes there wasn't anyone at the front desk. One lady was kind enough to print something for me since there was... More

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dean-nah-boo
Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed January 2, 2012

We stayed at this property because of it's location to the medical center. We will be back because of the exceptionally clean rooms, plentiful breakfast, and outstanding service from the staff. The GM, Mike, even took time to sit and talk with us. We were treated like family by every staff member we came in contact with. If you are... More

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Richard S
Rockport, tx
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed December 19, 2011
2
people found this review helpful

Do yourself a huge favor, don’t stay here!! I was sceduled for a medical procedure in the morning so we booked this hotel in the medical district. We checked into our room, dropped off our luggage and left to have dinner. The location appears to be very dangerous and the room was barely adequate. When we returned from dinner we... More

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kevlong41
Collierville, TN
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed October 31, 2011

Hampton Inn and Suites are usually very predictable for a good, clean stay and this was no exception. There was nothing over the top wonderful, just a predictably good experience very convenient to the Houston Texans stadium, Rice University, and the Medical District of Houston. Will definitely stay here again if I'm in the area. More

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Rickkolster
1 review
4 of 5 stars Reviewed October 30, 2011

We started this year needing a place to stay while watching our son play football at Uof Houston. Close, clean, friendly people and great service. We feel well taken care of each week. Rick Kolster More

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FootballRefJeff
Sour Lake, TX
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed October 9, 2011

A surprise need to have a procedure done at the Texas Medical Center spurred us to make a trip to Houston. After leaving the doc's office the day before the out-patient surgery, we went by a couple of places to check and see if there were any rooms available for the following night. This Hampton has always been full, and... More

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Michael Giangrosso, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
October 11, 2011

Thank you for sharing your comments about the Hampton Inn & Suites Houston Medical Center-Reliant Park with the online community! We know many people read reviews and we appreciate the time you took to complete the survey. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and... More

Scott G
Maumelle, Arkansas, United States
1 review
5 of 5 stars Reviewed September 30, 2011

We had no problems. Everything was great. The breakfast is always good and the staff are always friendly. Nice clean rooms. Sleeping there is almost just like home! More

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Michael Giangrosso, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review
October 3, 2011

Thank you for sharing your comments about the Hampton Inn & Suites Houston Medical Center-Reliant Park with the online community. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More

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Hampton Inn and Suites Houston Medical Center - Reliant Park Also Known As

  • Hampton Inn Houston
  • Houston Hampton Inn
Address: 1715 Old Spanish Trail, Houston, TX 77054

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Hampton Inn and Suites Houston Medical Center - Reliant Park
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