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Hampton Inn and Suites Houston Medical Center - Reliant Park

#26 of 468 Hotels in Houston
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1715 Old Spanish Trail, Houston, TX 77054
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Hampton Inn and Suites Houston Medical Center - Reliant Park
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Hampton Inn and Suites Houston Medical Center - Reliant Park
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342 reviews from our community

Traveler rating
    193
    100
    29
    14
    6
See reviews for
119
50
31
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

Haven't even been yet but the reviews and pictures look great uuuummm the bathroom look gorgeous I'm going for my 13th birthday in september it'd going to be so cool were going to sky zone then here were getting 2 rooms with four beds in total

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2 reviews
4 of 5 stars Reviewed 1 week ago

No fire, no lost clothing, no lying management. Hot water every single day. The breakfast is average, but what was generally expected for free. I didn't even have to wait in a hotel lobby at 3am for a new room. It's amazing the quality improvements you get when you don't stay at a disaster area.

Review collected in partnership with Hampton

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Nacogdoches, Texas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The check in was very fast. The gated parking made us feel safer. You can walk from the gated parking lot directly into the hotel. The breakfast food was fantastic and the workers were very helpful with clean up. The room was fresh and clean. Would choose this hotel again if ever in the area again.

Review collected in partnership with Hampton

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Palmer, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel because of it's proximity to NRG stadium. I used online check-in and it was very easy. When we arrived, the room I had chosen was ready for us. The room was spacious and clean. We turned the TV on when we got into bed late at night, but it didn't work. The next day, my husband... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was very helpful. Local shuttle helped a great deal by taking us to a local restaurant and picking us up. Desk clerk was funny and entertaining. Varity of foods at breakfast was wonderful. Free US Today came in handy.

Review collected in partnership with Hampton

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear 551carln, We're thrilled to hear that you have a great time In our hotel and that Reuben make your stay very enjoyable, I will share your comments with him this afternoon. Please if you need anything on your next visit feel free to let me know. Always at your service, Mayra Rascon Assistant General Manager More 

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Front desk staff were pleasant and helpful as always. The room was very clean and easy to rest in. The breakfast --- oh my goodness -- fantastic fresh fruit, oatmeal, yogurt, waffles, eggs, sausage, biscuits and gravy... three kinds of juice. good coffee too. Well worth the price!

Review collected in partnership with Hampton

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear Rachael B, Thank you for your amazing 5 star review, we're happy to hear that you love our "On the House" breakfast and the great customer service from the staff at the front desk. Please feel free to contact me direct if I can be at your service on the next visit. Sincerely, Mayra Rascon Assistant General Manager More 

Janesville, Wisconsin
1 review
3 of 5 stars Reviewed 2 weeks ago

Being a Hilton owned chain, they have free internet and then upgraded internet. The free internet is 50k down, that is dial up speed. The $4.95 internet got you 3mb down speeds, nothing that high of speed for that cost. The hotel was nice, clean and the staff was nice. The one problem I had with the staff is when... More 

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear Keith F, Thank you for taking the time to sharing your great comments and concerns from your recent stay I want to personally assure you that I'm taking the necessary steps to correct our errors. Please if you find your self and the area again I would love for you to give us another opportunity to make it perfect... More 

Austin, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I expect an immaculate, comfortable room, and this hotel did not disappoint. I expect a mediocre breakfast, but I was pleasantly surprised to find the breakfast bar exceptionally good (even fresh strawberries!), much higher quality than is typical, hot items hot, plentiful, and an attendant present the entire time.

Review collected in partnership with Hampton

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear Dolores Z, We're thrilled to hear that you love our "On the House" breakfast (we're very proud of it), I'm sharing your 5 star with our amazing housekeeping department. Once again THANK YOU for your review and please let us know if you need our services on the near future. Always at your service, Mayra Rascon Assistant General Manager More 

Texas
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Relative in the hospital and we wanted a hotel nearby. Our stay here was comfortable and the hotel was clean. If you are budget conscious, you may want to consider other options. Although they do offer a medical stay discount, for long stays this can be quite pricey. Overall, good location, breakfast typical, comfortable rooms.

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MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear TravlinTexan55, We want to thank you for sharing your candid comments online and we are happy to hear that our services and amenities satisfy your needs including the proximity to the Texas Medical Center. We will happy to have you here again on your next trip please let me know is I can help you with your booking. Always... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The Hampton at 1715 Old Spanish Trail is very close to the Houston Medical Center, in particular, Methodist Hospital, where a dear friend had spinal surgery. I also had several appointments with doctors near the same address. I would like to thank you for the excellent down feather beds and pillows! Too bad I never had enough time to get... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear 300alyceg, Thank you for taking time to share your experience and for your positive review. We are very proud of our staff and for sure we will be sharing your comments with Bunnie, we also taking in consideration your suggestion for the robe. Again thank you for recognizing one of our team members. Always at your service, Mayra Rascon... More 

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