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All 451 Houston hotels

Hampton Inn and Suites Houston Medical Center - Reliant Park

2.5 of 5 Hotel   |   1715 Old Spanish Trail, Houston, TX 77054
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85%
Ranked #20 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Maura M Reston, Virginia
  • Reviews (241)
  • Photos (39)
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241 people have reviewed this hotel

Traveler rating
    144
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Reston, Virginia
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a clean and updated hotel close to many major Houston Medical facilities. The room was small but adequate. Very noticeable however was the aloofness of every staff person I came in contact with. Maybe it was the temperature outside ( 95 degrees) but I suspect it is more likely a management problem. I smiled but could not elicit... More

Was this review helpful? Yes
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank your for your recent post on tripadvisor. We appreciate you taking the time to make us aware of your experience while staying at our hotel. Please except our apologies as it is our ultimate goal to have a team in place that will exceed your expectations. While we have multiple new associates on board in all departments, some of... More

Allen, Texas
Top Contributor
52 reviews 52 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Picked the hotel for its location and the tripadvisor rating and was not disappointed. Very clean room, quiet, gated but free parking (a big plus vs. downtown and Galleria Hiltons and other hotels). We only stayed two nights and were pretty comfortable. I would not have picked this hotel if I were to stay much longer or if I came... More

Review collected in partnership with Hampton

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MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you for sharing your comments concerning your recent stay at the Hampton Inn Houston Medical Center. We always appreciate our guest sharing their thoughts with us and the tripadvisor viewers. We are proud to provide an extremely clean and comfortable place while our guest pass through Houston. Unlike most hotels, the added feature of gated free parking is almost... More

1 review
4 of 5 stars Reviewed 1 week ago

We were not told that the swimming pool was under repair and was not available. And when we asked the hotel clerk to call for a taxi to the airport, he called a limo. Way too expensive, we called a Yellow cab.

Review collected in partnership with Hampton

Was this review helpful? Yes
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you for taking time to post your review of your resent stay at The Hampton Houston Medical Center. We always appreciate hearing from our guest. Please except our apologies as our pool area was closed down unexpectedly due to a safety issue; had we been aware the pool would have been closed in advance, we would have given our... More

Andice, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Request a room away from the pool, elevator, back door , ice machine and exercise room. Luby's Restaurant next door. Plenty of narrow parking spaces in the back. Security gates now limit access to parking lot in back.

Review collected in partnership with Hampton

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MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

We thank you for sharing your comments with the tripadvisor viewers and appreciate the positive rating you provided us. We hope you will consider staying with us again if your travel plans bring you back to our area. The hotel has had a huge positive response from our guest concerning our gated parking which provides an extra sense of security... More

Cary NC, United States
1 review
3 of 5 stars Reviewed 1 week ago

If a working pool is not a priority for you, then this property offers acceptable accommodations. The rooms are clean and staff is friendly. The breakfast buffet is better than most at this price point.

Review collected in partnership with Hampton

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MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

We thank you for taking time to share your recent thoughts of The Hampton Inn Houston Medical Center. Due to unplanned and unavoidable circumstances, our pool area was unavailable during your stay. Our guest safety is of utmost importance, therefore, we found it necessary to close our pool area until necessary repairs were complete and we are happy to report... More

San Diego, California
1 review
4 of 5 stars Reviewed 1 week ago

I always stay at Hamptons, but this one is just okay. The pros: gated parking, shuttle,great breakfast, medical rate, awesome pillows, nice tv and easy to reach outlets on the nightstand lamp. Cons: small room with ugly popcorn ceiling, small beds (double, not queens), mattress is firmer than most Hamptons which have soft pillow tops, key stopped working twice, wifi... More

Was this review helpful? Yes
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you for taking time to express your thoughts on your recent stay at The Hampton Inn Houston Medical Center. Although there were some key features of our hotel that you were happy with we are sorry to hear we were unable to please you in all aspects. Your points of concern will be addressed and possibly a future refresh... More

College Station, United States
1 review
5 of 5 stars Reviewed 1 week ago

I loved the location in the city near very nice resturants. Great free breakfast and clean rooms in great location of the city. The stay was a pleasure in large clean rooms and helpful employees. I will definitely stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

We at the Hampton Inn Medical Center would like to thank you for your kind remarks concerning your recent stay with us. I appreciate you helping to spread the word that we are striving to make sure our guest experience is what they have come to expect at Hampton. Please give us call the next time your travels bring to... More

New Castle, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean location. The staff is friendly and helpful. Breakfast is nicely displayed. Fitness center is small but you can get the job done with what is there. Convenient location to MD Anderson Medical Center.

Review collected in partnership with Hampton

Was this review helpful? Yes
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

We are so glad to hear that you enjoyed your recent stay with us at the Hampton Inn Medical Center. You are so right; when you consider additional costs incurred at a full service hotel, it really makes a difference when you find a place you like with all the extra’s included. We look forward to having you as our... More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a hidden gem of a hotel. If you are traveling to Houston and need a hotel in this area, stay here! For the price you can not beat the quality of the rooms and the added perks. Free internet and wifi, free gated parking and free (good) breakfast. Once you start adding in the additional costs for comparable... More

Review collected in partnership with Hampton

Was this review helpful? Yes
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear Kevin D, We're very thrilled to hear that you had an exceptional stay with us, and that we did make you feel "home away from home" with our great Hampton service and amenities. Remember I'm here at your service at any time please feel free to contact me direct at Mayra.Rascon@hilton.com or at 713.797.0040 Always at your service, Mayra... More

Warner Robins, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I were visiting MD Anderson Cancer Center and stayed at this Hampton for 7 nights in late June 2014. Room was clean and comfortable and the breakfast buffet was the best I've ever experienced. The next door cafeteria served excellent meals and it was where we dined for dinner for most of our stay. The hotel's location... More

Was this review helpful? Yes 2
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Dear Jerry N, I want to first thank you for taking the time to give your feedback for the Hampton Inn Houston Medical Center. We strive to provide each guest with an exceptional experience and I see that we were less than successful with your particular stay. We have taken into consideration the issues you had during your stay and... More

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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Address: 1715 Old Spanish Trail, Houston, TX 77054
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
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Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Romantic Hotel in Houston #19 Family Hotel in Houston #19 Business Hotel in Houston #20 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
Number of rooms
120

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