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Hampton Inn and Suites Houston Medical Center - Reliant Park

#35 of 469 Hotels in Houston
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1715 Old Spanish Trail, Houston, TX 77054
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Hampton Inn and Suites Houston Medical Center - Reliant Park
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372 Reviews from our TripAdvisor Community

Traveler rating
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132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grapevine, Texas
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a great long weekend at Hampton Inn & Suites Medical Center / Reliant Park! The front desk attendants were welcoming and friendly. We had no problem requesting early checkin / late checkout. Due to storms, we added an extra day on to our stay and were able to keep the same room (a bit more expensive rate). The... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
Level Contributor
320 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for multiple days for baseball games. It was hot outside, hot in the elevators, and hot in the hotel hallways. But our room was cool. The coffee at breakfast was not hot (maybe I should have gotten down there a bit earlier). The key to get us into the parking lot was tricky. But... More 

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Hello Mr. Johnson, I want to first apologize for the hot hallways. We're in the process of getting the AC unit on the roof which controls all the public space, replaced. We're just waiting on a permit to bring in a crane to remove the old one. I will continue to be a squeaky wheel on this and I also... More 

West Palm Beach, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had to drive from Florida and was going to be late. I called the front desk and they told me not to worry that there would be someone to greet me at any time. Place was clean and the parking is gated which was a nice feature. Breakfast was usual continental and the waffle maker was a plus. I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Hello Adam, You'll be happy to hear that we've upgraded our waffle maker to perform the awesome task of making your waffles in the shape of Texas! Aren't we the model for Texas pride? lol Thank you for taking the time to visit TripAdvisor and let everyone know how much you enjoyed our hotel. If there is anything we can... More 

Des Moines, Iowa
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel for the price. Rooms were nice and clean and quiet and comfortable. Staff was pleasant. This property offers a fenced secure parking lot for your car at no extra charge. Close to NRG stadium.

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Hello ACydonian, It's wonderful to see you enjoyed your stay with us here at the Hampton Inn Houston Medical Center. If your travels bring you back to the area, I hope we can have the opportunity again to be your home away from home. Let me know if there is anything I can do to further assist you and thank... More 

Atlanta, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately, this was not a pleasure trip but our stay at the Hampton was very pleasurable and nice. The rooms were clean and fresh, the breakfast was great, the pool was clean and nice, the complimentary shuttle service was wonderful and the staff went out of their way to make our stay as comfortable as possible. I highly recommend this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Makajar, Your review has made my day! I appreciate you taking the time to let our future travelers know your experience. We hope to have you back soon and if there is anything else I can do to further assist you, please let me know. Have a wonderful day and happy, safe travels! Tiffany Ball More 

1 review
5 of 5 stars Reviewed 1 week ago

I had a nice two weeks stay at Hampton Inn. Fantastic staff and GREAT services. I just they had handled my shipment arrived at lobby so as not to misplace it (happened only once out of 6/7 shipments).

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Hello Munishk, I know I've already spoken to you several times but I want to once again thank you so much for all of your kind words about my staff. I appreciate guests and individuals like you, they make the world a better place and a little easier to work in. If there is anything you need in the future,... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I am an employee at an Hampton Inn and Suites in Austin, TX and visited this property attending a basketball officials camp at Rice University. The location was great which got me to Rice University within 5-7 minutes. I only encountered the overnight staff because I was out of the hotel all day but she was very nice. The room... More 

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Howdy Fellow Hilton Associate, It means a lot to me that you took the time to let our TripAdvisor patrons know how well your stay went. Thank so much for your kind words and if there is anything I can do to further assist you let me know. Happy and safe travels! Tiffany Ball More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very nice and helpful when my son woke up at 3am. They allowed us to watch t.v. and even made Fresh coffee as they saw that I was about to get some. The breakfast was great, something for everyone and continually re-stocked right up until 10am.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Greetings Jennifer, I'm happy to hear we were of assistance in providing you and your family a comfortable and memorable stay during your vacation. We pride ourselves in delivering quality service to each and every guest and I love hearing feedback on how we are accomplishing this. If there is anything you need, please feel free to contact me. Safe... More 

Austin, Texas
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been coming here for 1 or 2 nights, every few months for 13 years. Perfect location for the medical centers. More and more nice restaurants and fast food places continue to spring up. Delivery options also continue to expand. The staff is excellent and the rooms are nice. This is our very favorite Hampton!

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Greetings La E, I always love hearing when our frequent guests continue to enjoy their time here at the Hampton Inn Houston Med Center. The next time you're in town, you should stop by the Black Walnut. It's our favorite lunch spot in Rice Village. We hope to see you soon and if there is anything we can do to... More 

Hockessin, Delaware
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This one was busy and well organized. The lobby is a bit tight but breakfast area fine and they served a solid Hampton breakfast. Room was good size and clean and pillows better than average. Best for us was the location, sports arenas, restaurants, and my 2 customers. Good one, my 3rd stay.

Was this review helpful? Yes
HamptonManager1, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Hello Atrick6, It's good to see that you were able to come visit and enjoy what the area has to offer. Hopefully we can get you back in for a 4th and 5th visit. Let me know if there is anything I can do to further assist you and I wish you safe and happy travels. Tiffany Ball More 

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