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Hampton Inn and Suites Houston Medical Center - Reliant Park

#61 of 481 Hotels in Houston
Certificate of Excellence
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1715 Old Spanish Trail, Houston, TX 77054
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1 room 1 adult
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Hampton Inn and Suites Houston Medical Center - Reliant Park
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461 Reviews from our TripAdvisor Community

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Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

We came to Houston for MD Anderson Cancer Hospital appointments. The plus is that they give a good discount for medical stays. It still does become expensive when you have to stay 3 weeks back to back. Last week, we stayed 5 nights. This seems to be an older Hampton and can use some updating. The shelf under the sink... More 

Helpful?
Thank OneAVONgal
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. It sounds like we fell... More 

Leander, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Medical rates are higher than some of the other surrounding motels, but the quality of the hotel was most pleasant and very much appreciated. Easy access to get to the Houston medical hospitals. Free/secured parking. Plenty of food choices for the complimentary breakfast

Review collected in partnership with Hampton

Helpful?
Thank Lorene W
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you so much for all your kind words! It sounds like you were able to take advantage of a lot of our free amenities such as the breakfast, parking, shuttles service, and internet. Everyday we strive to be better than the day before, and we are committed to keeping these efforts constant. We cannot wait for you to come... More 

Washington, Pa.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here many, many times because of the closeness to the Medical Center and the Friendliness of the staff. We will have to find something more affordable for future stays as we think the rates are too high.

Review collected in partnership with Hampton

Helpful?
Thank 476shirleyj
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

I am very sorry you feel that way about the value. We try and price ourselves accordingly with the other comparable hotels in the area. We will continue to work hard to earn your business back and offer better values that you cannot find at other hotels. We really appreciate you giving us this type of feedback, as this is... More 

boynton beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel everywhere for work. HI Houston medical delivers excellent service and value. Staff is very knowledgeable and friendly. They take care of your questions and they offer you a van driver to go out to eat close to the hotel. Also, I love their location.

Review collected in partnership with Hampton

Helpful?
Thank Patricia A
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you so much for all your kind words! It sounds like you have taken advantage of all of the reasons that we stick out: location, friendly service, and complimentary amenities such as the shuttle, breakfast, and internet. I hope you enjoyed yourself, as much as we enjoyed having you. We look forward to your return back to our hotel,... More 

Ridgeland, Mississippi
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only blocks away and a Shuttle runs On Demand!!! Reasonable prices and terrific complimentary breakfast--- what more could you want if you have to be at MD Anderson for any reason??? Added PLUS is a Luby's Cafeteria next door, walking a few feet away! So much Convenience, amazing!!!

Review collected in partnership with Hampton

Helpful?
Thank shchristy
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

We try to brand ourselves as a one-stop-shop type of place. I am glad you see the value as well! It sounds like you took advantage of many of the amenities that we have to offer, not to mention, the location! Thank you so much for all the kind words. Should your travel needs find you back in Houston, we... More 

Omaha, Nebraska
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this Hampton for quick and easy access to MD Anderson. I'm a Hilton girl all the way, bu rarely stay in the Hampton brand hotels. The hotel staff was energetic and friendly and super-cool. Special shout-out to Tyler. The hotel itself, sadly, was another story. From the utterly charmless location (surrounded by busy streets, garbage blowing around... More 

Helpful?
Thank Leigh_n_Ian_n_Ollie
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

I am very sorry to hear about your experience. We pride ourselves for being much better than this. While I was happy to hear about the customer service aspect, if the condition of the property is polar-opposites, than the value is not there. In regards to the location, many people love the Luby's next door, as it provides a quick,... More 

Jackson, Mississippi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Visiting MD Anderson and found this hotel to have an excellent rate and location. I'm a Hilton Honors member and have settled on Hampton Inn as my preferred hotel. The breakfast was very good and included in the rate. I didn't find out about the shuttle to the hospital until my last day.. but I didn't think to ask about... More 

Review collected in partnership with Hampton

Helpful?
Thank Jim M
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you for choosing the Hampton Inn & Suites Houston Medical Center for your hotel needs during your trip here to Houston! Hampton Inn hotels are perfect as they are not the top-tiered hotels, but are definitely not on the low end either. Thank you for all your kind words. My apologies that you were not informed about the shuttle.... More 

NYC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved our one night stay here. The room was so clean and comfortable. It has every amenity you could need. Wasn't able to use the pool due to our short stay but it looked good. So did the gym. Complimentary breakfast was very generous and varied.

Review collected in partnership with Hampton

Helpful?
Thank Carol C
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

I hope you enjoyed your stay, as much as we enjoyed having you! It sounds like you took full advantage of enjoying many of the complimentary amenities that we have to offer. We hope you will choose us again, should your travel needs ever find you back in Houston. Have a great rest of your week! More 

Copperas Cove, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The location is near the NRG and Medical center, but the real attraction is the hotel staff. They are friendly, helpful and make you feel right at home. I would highly recommend this hotel to any one.

Review collected in partnership with Hampton

Helpful?
Thank Raymond G
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

You are too gracious! Thank you so much for taking time out of your day to fill out a survey about the Hampton Inn & Suites Houston Medical Center. I am delighted to hear how much you enjoyed your stay! Our main focus as of late is to deliver exceptional customer service with every guest we encounter, anywhere on the... More 

Chapel Hill, North Carolina
Level Contributor
449 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel so I could walk to work, although there was a complimentary shuttle. Welcoming was great, room clean, breakfast not impressive and the 'happy hour' staff was disinterested and the offerings average. WIll stay again with hopes that things improve.

Review collected in partnership with Hampton

Helpful?
Thank QueenBee0301
Cody R, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you for taking time out of your day to leave a tripadvisor review for our property. I will be speaking with both the breakfast and the happy hour staff about ensuring great customer service to every single guest we encounter. I can assure you this was an isolated incident, and we will continue to strive for perfection. I hope... More 

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