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All 447 Houston hotels

Extended Stay America - Houston - Westchase - Richmond

2.5 of 5 Hotel   |   3200 West Sam Houston Parkway South, Houston, TX 77042
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Ranked #192 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 11, 2014
Jody M Sherman, Texas, United States
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53 people have reviewed this hotel

Traveler rating
    27
    8
    3
    8
    7
See reviews for
4
Couples
0
9
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Houston, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

I'll start with the good: Quite room Now the bad: Toilet doesn't flush TV doesn't get a signal on 50% of the channels Kitchen cabinet handles were nasty I had to use a towel to open them Staff does not greet you Breakfast consists of pre packaged muffins which were gone when i got down there at 9am and quaker... More

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Magnolia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2014

Parking lot had lots of trash. People smoking at doorway. No towels in room. Broken fixtures in room. Whole hotel smells like cigarettes. Rude service from staff. I couldn't find the clerk during my checkout to a receipt.

Was this review helpful? Yes 1
Sherman, Texas, United States
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 11, 2014

Pros- location was good for me, room was ok, tv was new, quiet, clean room Cons- terrible corridors/hallways. (Dark, narrow, Leaking ceiling was " fixed" with a 55 gallon drum). threadbare free "breakfast" was less than a continental breakfast, ran out of coffee at 7:30 AM. This is a budget motel chain and expectations should be lowered accordingly.

Was this review helpful? Yes 1
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 27, 2014

Do not believe the website, as this hotel smells horrible, there are no services offered such as fresh towels, trash take out or even the actual breakfast food that they say they serve! It felt like the floors were going to fall out from underneath you, especially in a wheelchair. The hallways remind you of the movie "the Shining" due... More

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1 review
5 of 5 stars Reviewed February 13, 2014 via mobile

My Fiancé and I stayed here for roughly a month during his work contract in Houston and the entire time we were treated with nothing but amazing service. I would reccomend this extended stay for anyone and if we are back in Houston we will definitely push to have this stay again. Thank you to all the staff for your... More

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Houston, Texas
1 review
5 of 5 stars Reviewed November 27, 2013

First timer in booking a room. Friendly Staff that go above and beyond to accommodate their guests!:) Great pricing. Location is in the center of various restaurants and close to other shops. Wifi, Gym, laundry, kitchen & breakfast included. MUST STAY! You won't regret it.

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Otsego, Minnesota
Contributor
19 reviews 19 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 21, 2013

I was travelling to Houston for one night for business. Hotels in the area were SUPER expensive -- this one was at least $40 per night less. It is a decent hotel -- relatively clean. There was a wet spot on the carpet that I avoided, and the room smelled a little like fish or something, but once I got... More

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Houston, Texas
1 review
5 of 5 stars Reviewed November 3, 2013

My work has brought me to Houston, TX. I am staying at the ESA on Westchase - Richmond area for the next 3 months. The property is very nice and the folks here are super!!! I would like to put a shout out to one of the front desk ladies that has been very helpful. Her Name is Brittany!!! Anytime... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

It is an incredible experience staying here at the extended stay america in houston tx, richmond are. The staff are wonderful, helpful, friendly and very pleasant. We wholeheartedly recommend Nathan for the best receptionist. He's always prompt, ready to assist and never cease to wear a smile on his face.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 19, 2013

First let me say that my wife and i have recently relocated to houston, we were looking for a safe and comfortable hotel. We found what we were looking for. As for the staff they are very proficient and attentive,we have had a few issues. They are being taken Care of, thank you. People like neal,ken,jeanine,kathy are the kind of... More

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Additional Information about Extended Stay America - Houston - Westchase - Richmond

Also Known As:
Houston Extended Stay
Extended Stay Houston
Address: 3200 West Sam Houston Parkway South, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#35 Best Value Hotel in Houston
#192 Romantic Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Westchase - Richmond 2.5*
Reservation Options:
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