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All 452 Houston hotels

Embassy Suites Houston - Near the Galleria

3.5 of 5 Hotel   |   2911 Sage Road, Houston, TX 77056
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Ranked #113 of 452 Hotels in Houston
A recent review
5 of 5 stars reviewed 1 week ago
Debra M Conroe, United States
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347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Conroe, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The staff at Embassy Suite off of Sage in Houston ,TX were out-of-sight and we enjoyed our stay very, very much!!!!!Continue to keep up the good work and may the blessings and favor of our Lord and Savior continue to fall upon you and your many loved is my prayer.....

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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The service at Embassy Suites Hotel on Sage was fantastic, accommodations were wonderful and clean, and there are many restaurants in close proximity with great food! Hayden (manager) made sure we were completely satisfied and helped with our every need. I will definitely stay again.

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2 reviews
2 of 5 stars Reviewed 1 week ago

The room was very nice and not clean. Mold in the bathroom, stains in the toilet, noisy air conditioning. Their idea of amenities in an upgraded suite at $249 per night, was candy bars and a microwave that slid when you opened it. The front desk staff were the redeeming quality, trying to fix the many things that went wrong.... More

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Linda- thank you for taking the time to write and let us know of your experiences. I am very sorry that we did not put our best foot forward during your stay. We have recieved outstanding comments on our premium rooms to date; the snacks, large TV, and upgraded coffee service has been a hit. I have spoken to... More

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed staying here. The front desk employee was friendly and the breakfast was good. The hotel is well located. $15 seems a little steep for a surface parking lot with no gate. Hotel room, particularly the bathroom, could use an update (tile had a significant amount of mildew). I would stay here again and would recommend it.

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Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a solid hotel choice, as most Embassy Suites prove to be. Room was very clean, breakfast and happy hour was great, and the swans are a cool addition. The thing that really stands out is the staff. All of the front desk staff members were very friendly and concerned with our comfort. Great job! Great staff!

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Thibodaux, Louisiana, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a great facility, but the $160 bag I forgot in the room at check-out, disappeared. It was never turned in to Housekeeping Manager. Made multiple calls without resolution. Would expect this hotel group to be reliable enough to not have concerns about loosing items left in room.

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- As I mentioned in my earlier correspondence to you, we do our absolute best to ensure all items left behind are returned to the guest. I personally speak to any employees involved with the guest room, so they clearly understand how serious management takes lost and found. With a ten year employee, they are typically not going... More

Baton Rouge, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is located very close to the Galleria area, so it is near restaurants and shopping. Loved the cook to order complimentary breakfast. Plenty of items to chose from. The premium room was very nice and the free snacks and drinks came in handy.

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Warner Robins, Georgia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights this labor day weekend and the place was packed because of the football game in town. Check in line was a little long and it took awhile to check in. Our check in took 2 mins because we are diamond members but everyone else took forever. They didnt have a Hilton VIP line which was a... More

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United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed by stay. It was my birthday weekend so I just decided to get away and relax. The room was nice and clean. The evening reception was really nice. And if you wanted more they had a happy hour that was reasonable. If you want to shop, it was walking distance from the Galleria. The hot top wasn't that... More

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Houston, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 25, 2014

I had reserved rooms for family members while in town to attend a funeral. Hayden Davis, FOM arranged for the rooms personally and took care of all last minute changes. Sandra at the Front Desk checked us in and helped with even more last minute changes. The hotel is beautiful and the staff was very hospitable. Thank you for the... More

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Good morning Sandy- I am very glad that we were able to take care of your family's needs; I certainly wish it could have been under happier circumstances. I will be sure to pass on your very nice comments to Hayden and Susan, and the rest of the staff. We hope we have the opportunity to serve you again in... More

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Additional Information about Embassy Suites Houston - Near the Galleria

Address: 2911 Sage Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Houston - Near the Galleria 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Houston
Houston Embassy Suites

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