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All 458 Houston hotels

Embassy Suites Houston - Near the Galleria

3.5 of 5 Hotel   |   2911 Sage Road, Houston, TX 77056
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Ranked #144 of 458 Hotels in Houston
A recent review
4 of 5 stars reviewed yesterday
Rob C Minneapolis, Minnesota
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398 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars NEW

Went for a one night stay a I was passing through. I had a great time with social hour. Breakfast in the morning was also good. The only thing that bugged me is the keys were not working throughout the hotel I had to get one reprogrammed once and then they told me it was the outside doors. It would... More 

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Bismarck, North Dakota
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice clean hotel. Staff was very helpful and friendly. The kids thought the swans and the glass elevator was pretty cool. Only complaint that I had was that during the free "happy hour" the lines at the bar were extremly long and the trays were empty for long periods of time.

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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel has a nice lobby and friendly staff. The 2 swans swimming in the indoor pond is a nice touch. The breakfast is fantastic as well as the Starbucks coffee. The only issue during our stay was the rather noisy air handler for the A/C system in the room.

Review collected in partnership with Embassy Suites Hotels

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White Plains, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Embassy Suites Galleria is well located about a block from the Galleria. You can walk over (if you dare!) or drive 2 minutes to park for free. The hotel is clean, neat. I've always liked the brand as you get extra room and a small refrigerator and sink in your room. I was staying alone but the set-up is excellent... More 

Review collected in partnership with Embassy Suites Hotels

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London, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I nhad the pleasure to stay at the Embassy Suites - Near The Galleria. The staff were friendly and very welcoming. The complimentary breakfast was tasty and made fresh. My bed was comfortable and the pillows were like home. Overall my stay was excellent.

Review collected in partnership with Embassy Suites Hotels

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Laredo, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This property is located near the Galleria and is surrounded by great restaurants and shopping locations. The rooms are clean and well furnished. The swans in the lobby will steal your heart away! The manager's reception and breakfast offered the best spread that I've ever experienced at an Embassy Suites property. The staff is beyond accommodating and friendly. My expectations... More 

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flower mound, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel used to be really nice, now it is in desperate need of a remodel. Not only that but the breakfast was terrible along with the clientele that the reduced rate has attracted. I will not return to this location, unless all the other hotels in Houston burn down.

Review collected in partnership with Embassy Suites Hotels

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for writing to let us know about your recent experience with us. I am very sorry that you feel the hotel is in a decline, and would choose not to stay with us again in the future. The best news I can give you is we will be undergoing a significant renovation starting later this... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I spent 2 nights at the Embassy Suites near the Galleria in Houston, TX. I travel several weeks out of the year and, when possible, I book my stays with Hilton brands... Perhaps it's time to make the switch to Marriott or Sheraton. I found the following at the Embassy Suites near the Galleria in Houston: The closet door in... More 

Was this review helpful? Yes 1
david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for writing and letting us know about your recent stay with us. I am very sorry that we fell far short of your expectations, in both service and quality of product. We do our absolute best to ensure our guests' satisfaction, and obviously we did not do the job for you. Over the next 18-24... More 

Nokomis, Florida, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 26, 2015

Overall it was a lovely stay. The family atmosphere carried over to the employees that made you feel like you were part of their family that wanted your stay to be the best. Food was great and loved the swans.

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Odessa, United States
2 reviews
2 of 5 stars Reviewed January 26, 2015

Possibly one of the worst Embassy Suites I have ever stayed at. Bed was mediocre, bathroom was not well lit, shower water was luke warm, executive ceter computers were not working, breakfast was overcooked, internet was slow and did not work in bedroom, receipt was not left under door for a quick checkout. Certainly, not a $300/night hotel. Would not... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for letting us know about your recent experience. We are very sorry that your stay was not up to your expectations. We are constantly striving to improve all that we do for our guests, and your feedback is critical for our success. Thank you for staying in the fine family of Hilton hotels, and I... More 

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Additional Information about Embassy Suites Houston - Near the Galleria

Address: 2911 Sage Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Houston - Near the Galleria 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Houston
Houston Embassy Suites
Hotel Style:
#59 Romantic Hotel in Houston

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