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All 447 Houston hotels

Embassy Suites Houston - Near the Galleria

3.5 of 5 Hotel   |   2911 Sage Road, Houston, TX 77056
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Embassy Suites Houston - Near the Galleria

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73%
Ranked #101 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
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272 people have reviewed this hotel

Traveler rating
    120
    76
    40
    18
    18
See reviews for
83
38
13
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
San Diego, CA
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As mentioned by other reviewers, the swans are an added bonus at this Embassy Suites. They are beautiful and unusual. The employees at this location were all professional, helpful and friendly. Kevin went out of his way to help make payment arrangements simple for our small group of rooms. I can easily recommend this property.

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for sharing your comments with us. Feedback like this is important to us so that we can share with our associates to make sure that our guests do not have experiences like this. We appreciate you sharing this and of course your positives too. Sincerely, Donald Harris More

Sandestin, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here over a weekend with college friends and had an absolute blast. From the oversized rooms and great daily breakfast to the GREAT location and GREAT people, this is a fantastic place. You can very easily walk to the nearby Galleria for world class shopping or simply enjoy the afternoon at the pool, gym or sunporch. Everyone was... More

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for the great review, we are glad that you enjoyed the hotel, amenities and of course the galleria area. “Pa and Gran our Royal Swans”…and our staff look forward to welcoming you back in the near future Sincerely, Donald Harris More

Grovetown, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a business trip. Beautiful hotel, great room, wonderful complimentary breakfast. Will definitely stay there again. Would absolutely refer my friends and co-workers to stay here. It's close to everything I need, so location was very good as well. Do yourself a favor and stay here!

Review collected in partnership with Embassy Suites Hotels

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for taking a moment of your time to provide us with such excellent feedback. We have a great staff that prides themselves on providing exceptional service and comments like these keep us motivated as your feedback is our biggest compliment. I hope we can welcome you back to Embassy Suite Galleria Houston in the near future! Sincerely, Donald... More

Odessa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel feel as if I was at home. I was greeted with warm smiles and a welcoming spirit. Nice lobby and even nicer rooms. The breakfast was the best part of my trip. I will recommend this property for future stays.

Review collected in partnership with Embassy Suites Hotels

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for providing feedback regarding your recent stay. We take your comments very seriously and highly regret that we were not able to meet your expectation. We are currently working to improve the situation with our curtains and sincerely apologize for the inconvenience please be assured that your comments will be shared amongst out team and proper action will... More

Porto Alegre, RS
Top Contributor
60 reviews 60 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Embassy Suites is a beautiful hotel, offering to the guests even a pair of Golden Swans in the little pool at the entrance,. Rooms are very confortable and the staff is nice. However, they should improve the breakfast, includinh more variety of offers, it's very poor for a 4 star hotel. The dinner is served in a very amateur... More

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for taking the time to share your experience with us. Your comments are very valuable as we continuously try to improve our services and meet our guest needs. We sincerely apologize for the challenges you encountered during your stay and would like to assure you it is not the level of service we aim to provide. Your concerns... More

houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was as I expected for an Embassy Suites, although they do need to update this hotel...the rooms are old but clean...the bath tub had a brown stain, but this was a permanent stain...like I said...rooms need updating...

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for the wonderful comments about our hotel and great staff. We are so happy that you had a great experience and conference. We hope that we can host you again soon. Sincerely, Donald Harris More

Blanco, TX
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It was actually a little comical these guys really didn't do anything right. The staff was very nice but that's about it.... Our room key didn't work and it took over an hour to resolve (maintenance let us in). Maintenance actually brought the key back still broken to our room and told us what to tell the front desk about... More

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

I would like to thank you for taking the time to inform us of the issues you reported earlier on today. I do hope that you accept my sincere apologies for this short coming. We strive to ensure our guests experience the best visits possible during their travels. After receiving your comments, we have taken the necessary steps to inform... More

Killeen, Texas
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed following a concert we attended. Check in was close to midnight and Allen? Our front desk clerk was very professional and courteous. Place was very clean and well kept, our room was ample, well maintained and clean. Slept very well, a/c, heat worked very well. Great water pressure. We did not have complimentary water in our room upon... More

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Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for sharing your comments on your recent stay, we are so glad that you enjoyed the hotel and all the great guest room amenities. Parking is the norm for Galleria, but we are so glad that you want to come back, we look forward to it. Sincerely Donald Harris More

Calgary, Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice staff, great breakfast that is complimentary, rooms are clean, large with all the amenities. Good work table and room layout is nice. Gym was small but nice and had good water inside with daily papers. Easy to checkin and out so would stay here anytime again. Swans swin in the middle of the hotel in the water which is... More

Was this review helpful? Yes
Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Thank you for sharing your comments with us. Feedback like this is important to us so that we can share with our associates to make sure that our guests do not have experiences like this. We appreciate you sharing this and of course your positives too. Sincerely, Donald Harris More

Gig Harbor, Washington
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2014

Stayed here while visiting family in the area. The hotel is in a great location within walking distance to the Galleria, but without the hassles of garage parking. It has easy in and out access. The hotel has real life swans swimming in a pool in the lobby area - and carries the swan theme throughout the hotel. This hotel... More

Was this review helpful? Yes
Donald H, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

We are so glad that you had such a wonderful stay, we look forward to welcoming you back many times in the future and hope to continue to be your number one choice. “Pa and Gran our Royal Swans”…and our staff look forward to welcoming you back in the near future Sincerely, Donald Harris More

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Additional Information about Embassy Suites Houston - Near the Galleria

Also Known As:
Embassy Suites Houston
Houston Embassy Suites
Address: 2911 Sage Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#76 Family Hotel in Houston
#97 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Houston - Near the Galleria 3.5*
Official Description (provided by the hotel):
The Embassy Suites Houston - Near the Galleria is just 45 steps from Houston's destination shopping at the Galleria. We offer shopping packages and other deals to give you the best rate possible at our all-suite hotel. Plus, enjoy complimentary cooked-to-order breakfast and nightly cocktails at our evening reception. We're only 15 minutes from events at Minute Maid Park, the Houston Zoo and Downtown Houston Aquarium, as well as Rice University and the University of Houston. ... more   less 
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