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Embassy Suites Houston - Near the Galleria

3.5 of 5
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2911 Sage Road, Houston, TX 77056
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Embassy Suites Houston - Near the Galleria
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Ranked #132 of 469 Hotels in Houston
A recent review
3 of 5 stars reviewed 6 days ago
MikeMissouriTigers San Antonio, Texas
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444 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Orleans, Louisiana
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

This was my 2nd visit it was bad the 1st time but I figured it was the holidays again suite was ready and incomplete restaurant was short staff only 1 elevator was working no one was told about it will not go back

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- Thank you for taking the time to write and let us know about your recent experience. I am very sorry that both of your stays with us have been less than satisfactory. On your most recent visit, it appears that you were here during some of our lovely weather in Houston. Our service company was unable to... More 

San Antonio, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In fairness, this is a nice Embassy Suites. It's located in a dynamic busy area. There are many good things about it (upkeep, the breakfast, reception). For an older property, it is well kept, and the rooms are nice. However, I don't think I will return. I booked a room on the premium floor. As promised, there was a collection... More 

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for writing to let us know about your recent stay with us. I am very sorry that you left our property with a negative experience. We do have some great people who work here, and thank you for mentioning that fact in your review. I am at a loss about the lack of informing you... More 

Oklahoma City, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The facility was nicer than some other Embassy's I've stayed at. The front desk staff was personable and the rooms was very comfortable. I would stay here again and I recommend it to others traveling for business or leisure purposes.

Review collected in partnership with Embassy Suites Hotels

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baytown, United States
1 review
5 of 5 stars Reviewed 1 week ago

great experience, great hotel, great price. The room was spotless. Loved that the door to the room closed off the living room. Really nice t.v.'s Went there to study without the kids and it was really quiet and peaceful. The staff were very nice and helpful. I would definitely recommend

Review collected in partnership with Embassy Suites Hotels

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winnipeg, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here while in town for a Houston Texans game and for a winter getaway. We found this hotel to be very nice and modern. The morning breakfast is better than average. When we were here the breakfast had a made-to-order omelette bar plus your standard breakfast buffet. The hotel staff is very friendly. The common... More 

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Princeton Junction, New Jersey
Top Contributor
107 reviews 107 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is organized for you to have a great stay and feel taken care of. The Staff is great - welcoming and supportive. In the face of a rude group of guests, they were gracious and hard-working. The rooms are spacious and comfortable. Good location Good breakfast included.

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sanantonio texas
Contributor
20 reviews 20 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Check in was so fast I stood there for a minute feeling as if I had to do somthing else. Employees helpful. To me this is a family hotel . The pool was full of laughing kids having a great time. Adults wanting quiet time at the pool should probably visit late after all the hotel kids are asleep. Complimentary... More 

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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel and the location is great. I love Embassy Suites but this one was a little behind compared to the others. Rooms are great, clean and ambience was very good. Service was shaky. Didn't get the welcome kit on first day despite of a call. I will asked to come and pick up... And if I were to do... More 

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Freeville
Contributor
14 reviews 14 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

For longer term stays, Embassy Suites always delivers the best experience. We are never disappointed. Comfortable rooms, great breakfast and the managers reception is also excellent. One thing for this location was the lack of good healthy snacks as part of the managers reception. To much carbs not enough non-carb choices.

Review collected in partnership with Embassy Suites Hotels

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1 review
1 of 5 stars Reviewed 3 weeks ago

I spent two nights at the Embassy suites. It's an average standard hotel. I still ended up paying approx 750 USD for my stay. Very overpriced. I didn't even get a water bottle or any complimentary drinks in my "suit". It was clean but the value is not more than max 150 USD. There was a small complimentary breakfast. However,... More 

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Carudo, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for writing and letting us know about your recent experience. I am very sorry that you feel that you did not receive the value you expected. I noticed your stay was during the OTC conference in Houston. The rates in the city during this time are comparable to a Super Bowl event, so the market... More 

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