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Embassy Suites Houston - Near the Galleria

3.5 of 5
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2911 Sage Road, Houston, TX 77056
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Embassy Suites Houston - Near the Galleria
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Ranked #127 of 468 Hotels in Houston
A recent review
5 of 5 stars reviewed yesterday
Jo M Southampton, United Kingdom
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southampton, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely hotel ideally located for shopping at the Galleria. Lots of restaurants nearby too. There was a problem with our reservation (due to the travel agent not the hotel) and Maritsa was brilliant at getting this resolved for us, so a special mention to her for her service. The room was huge with a big comfy bed. You could easily... More 

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Monterrey
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for a family vacation and overall we had a great time. The location is great a walk to the galleria mall and restaurants. The front desk staff is great, happy hour is worth it and breakfast is excellent to start your day. They have 2 swans that make the children happy. The only detail is that rooms... More 

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Carudo, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for letting us know about your recent experience. We truly appreciate your comments about our staff, and I will be sure to pass those along. The rumors are true! We will begin a multi-million dollar renovation starting in late 2015, with completion of the property slated for year end 2016. The first phase will include... More 

New Orleans
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very nice stay at the Embassy Suites near the Galleria for four nights over Easter weekend. The service was very good. We used room service several times and Gina, who also attended bar during the happy hour, was very helpful and pleasant. Also, David Croughan, the General Manager, was usually around and very helpful and friendly. Our... More 

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Keller, Texas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a good location for various things to do in Houston. The complimentary breakfast is very nice. The rooms are comfortable and fairy updated. I stay here when I am in Houston on business because it is a great location for my work office. There have been times when a large group was staying there, and it... More 

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for writing and letting us know about your recent experience with us. I am very glad that you enjoyed your stay, and found our rooms comfortable. Starting late in 2015, we will become even more comfortable, as we undergo a multi-million renovation of the property. I certainly agree with the volume of noise when we... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staffs are very nice and friendly. Stay there for spring break vacation with family and we love the location. It is very convenience to downtown and right next to the galleria mall. We enjoy the daily breakfast and the evening reception. Restaurant and bar staff were always smiling. Front desk was very helpful.

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Pune, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Embassy Suites is a great hotel. It is close to the Galleria. The hotel has clean large rooms. The staff is helpful. The breakfast spread is nice. The fitness center looked quite cool. The only trouble is that the rooms don't have a safe.

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Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It had probably been at least a year since I had stayed at this location. Service has always been good and they are still able to quickly resolve any issues. However, I noted a few minor things during my stay that, while minor, were enough to make me wonder if there was some surprising lack of attention to details. --Lack... More 

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david C, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for taking the time to write and let us know about your recent stay with us. It is the little things that help to differentiate a good hotel from a great hotel, and we really want to be more than a good hotel. Couple of items to mention- this week we will begin installing new... More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family has stayed at this hotel twice now while in Houston. It is a block away from the Galleria and very convenient for visits there. It is also convenient for other areas of interest around Houston. We love the cleanliness of the hotel, the size of the rooms, and the complimentary breakfast. My daughter also loves that the rooms... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Embassy Suites is a short walk/drive to great Galleria shopping! Also within walking distance is delicious authentic Mexican food and the beautiful Williams Tower Water Wall Fountain. We pretty much stayed very close to our hotel and relaxed. Ahhhh

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Was this review helpful? Yes 1
Albuquerque, New Mexico
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Breakfast Buffet was very good~ And always nice to have evening drinks complimentary. It was the week-end so there was a whole lot of traffic inside the hotel, with sports group kids, and also families with small children. Worked great for them because of the indoor pool. Something wasn't quite right with the bed~ both my husband and i... More 

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Carudo, General Manager at Embassy Suites Houston - Near the Galleria, responded to this review

Dear Valued Guest- thank you for writing and letting us know about your recent experience with us. I am very sorry that the beds were not up to your satisfaction; we typically hear how comfortable they are. We are excited to receive new mattresses next year, as part of our major renovations. Ah, the swans…they have been here for 14... More 

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