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Courtyard by Marriott Houston Northwest

3.0 of 5 11050 Louetta Road, Houston, TX 77070
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Courtyard by Marriott Houston Northwest
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Courtyard by Marriott Houston Northwest
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Courtyard by Marriott Houston Northwest
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46 reviews from our community

Traveler rating
    10
    22
    8
    4
    2
See reviews for
6
3
2
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hotlanta
Top Contributor
182 reviews 182 reviews
43 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a week while at training at the HP Campus. they are always good to us, and happy to give us a ride anywhere locally, and pick us back up. The staff is always friendly, and are always helpful with answering questions about where to eat.

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay with us. Our team is always happy to deliver great suggestions for local cuisine. We are glad we were your preferred choice hotel when visiting HP. We hope to continue to serve you in the future. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very clean rooms. Had no problems getting extra pillows. "I love to snuggle" 1 problem i have to say with this hotel is there's only one employee working in the restaurant. But thankfully she's an amazing worker, Joan. I orderd a full meal from drinks to fresh cookies.. great conversation and excellent knowledge behind the bar she gave me good... More 

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for staying with us and taking the time to share your experience. We pride ourselves in providing the best service. We are delighted to hear that Joan gave you a memorable stay! We will share all of your feedback with our team. We look forward to any opportunities that can make our guest's stay better. We hope... More 

Reading, Berkshire, England
Top Contributor
63 reviews 63 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 19, 2014

First of all the staff - all excellent. Comfortable rooms that are large and clean. Problems - event the paid for internet is frankly slow. But the real problem is the Bistro - on Sunday night there was almost nothing available, and on Monday there were no french fries. Come on guys if you are running out of something, go... More 

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for choosing to stay with us. The entire team prides itself in exceeding guest expectations. I sincerely apologize that our Bistro did not meet your expectations. I appreciate the feedback and will address your concerns. Our Bistro does have great offerings, and I hope you are able to experience them on your next visit. Thank you again. More 

2 reviews
3 of 5 stars Reviewed September 10, 2014

The location is great just a hop from HP where I am attending a conference. The staff is really nice but the internet in my room is awful. I always wonder why some hotels can't get something so simple right. I'm here for a week and I've had to spend most of my time in the lobby trying to do... More 

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you Jeff for choosing to stay with us. Our staff takes great pride in exceeding guest expectations. I appreciate the feedback about the internet. I will ensure that the issue is resolved. We hope to see you again. More 

Anna
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 of 5 stars Reviewed September 4, 2014

Upon arriving, the lobby is welcoming and so are the staff. We got into our room, unloaded all our items and got situated. I realized the light bulb was out in the bathroom and you need it to take a shower (pretty dark). I called down to the desk and let them know. They said ok. We left for dinner... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for choosing to stay with us. Your feedback is very important. I am glad to hear that the staff was welcoming. I sincerely apologize about the inconvenience you may have encountered during your stay. It is our goal to exceed guest expectations. Providing us the opportunity to improve ourselves is always appreciated. We hope to serve you once... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

Great staff! Very accommodating and welcoming. The hotel was clean, comfortable and appeared to be well managed. I had breakfast there each morning, a little pricey but good. It is located a little off the path but not so far that your completely isolated. In fact I kind of liked not being directly in the hustle and bustle.

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you so much for such positive feedback! We are delighted that you enjoyed your stay with us. Our entire team takes great pride in exceeding guest expectations. We hope to you see again in the future. Thank you for choosing to stay with us. More 

Papendrecht, The Netherlands
Top Contributor
70 reviews 70 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stayed two times thsi year in this Courtyard, January and June. The hotel is close to my work, so that's very conveniant. At check-in I noticed the professionalism of the staff. I felt myself appreciated. In January we had a situation, it was freezing in Houston. The motorists in the Houston area are not very used on this cold... More 

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Top Contributor
56 reviews 56 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 13, 2014

Nene and Maria went above and beyond to satisfy this customer! We have a group of 12 in town for training and they allowed us to bring pizza in from a local pizza shop. They had a table all set up for us and we couldn't have been more pleased!!! Kudos to the Marriott management team for 'taking care if... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for the great feedback. It is our pleasure to serve you. I am very pleased to hear that we have exceeded your expectations. It is our priority to ensure that all our guests have a memorable stay. Our entire team appreciates the recognition, and we look forward to serving you in the future. More 

Chicago
1 review
5 of 5 stars Reviewed August 2, 2014 via mobile

This is a great buisness hotel. The staff were excellent , Ne Ne , Juliet , the night team whose names a unfortunately failed to get , down to the general manager took great care and pride in service. Wil be back soon .

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Beijing, China
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 26, 2014

The hotel location is very good, convenient enough for my business trip. The room is big and quiet. However my room got no refrigerator, which I thought should appear in all rooms. The free WiFi is pretty strong in room, but the cellphone signal is somehow very weak. Overall it has been a good stay.

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Additional Information about Courtyard by Marriott Houston Northwest

Address: 11050 Louetta Road, Houston, TX 77070
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Houston Northwest 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Northwest Hotel Houston
Houston Courtyard
Houston Marriott
Courtyard Houston Northwest

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