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Courtyard by Marriott Houston Northwest

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11050 Louetta Road, Houston, TX 77070
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Courtyard by Marriott Houston Northwest
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Courtyard by Marriott Houston Northwest
Courtyard by Marriott Houston Northwest
Courtyard by Marriott Houston Northwest
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57 reviews from our community

Traveler rating
    12
    28
    9
    5
    3
See reviews for
11
4
2
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Attended a swim meet in the area. Hotel was very clean, rooms were very comfortable and the bed was amazing! A slight complaint, hotel was near full yet not much staff, those that were working were trying their best to check clients in, manage bar, etc. a few families were very unhappy with lengthy wait for cards, drinks, food etc.

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Willow Springs
Top Contributor
59 reviews 59 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here days and I really like the hotel. The people running the place are very nice and helpful. The rooms and good size and t is a good hotel. There are a couple problems though. The internet is not a great connection, I keep losing the connection. The hotel is quite away from downtown Houston. But the big... More 

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We appreciate your feedback. We apologize that our internet connection fell short of your expectations. We have addressed your concerns with the appropriate team. We are thrilled to know that you take interest in enjoying guest amenities such as the pool. It is unfortunate that you were unable to utilize it during your stay.... More 

modiin
Top Contributor
69 reviews 69 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I entered- it was like coming back to an old place. All courtyard are the same Lobby is nice, breakfast is ok and the staff is welcoming The room- Was clean, regular But the TVER didn't work,properly and outside the room I had an air blower The noise was disturbing

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We appreciate your feedback and will share it with our team. We sincerely apologize for falling short of your guest expectations. We hope that you join us once again when your travels bring you to our area. In addition, we will also be updating the guest rooms this year. Once again, thank you kindly... More 

Houston, Texas
1 review
1 of 5 stars Reviewed March 9, 2015

it should deserve 0 star. Google you'd better update your rating system This hotel is terrible in every single way!!! No complimentary breakfast! No fridge in room! Even no flip flop! I stay for a month for business purpose, and every day at 6:45am the hotel's van has to take us to the work starting at 8. sometimes the work... More 

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We sincerely apologize that we have not met your guest expectations. It is our goal to ensure that your stay is as comfortable as possible. We value all of our guests.We enjoy the opportunity to assist you with any concerns during your stay. Our management team is available if you wish to discuss any... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 7, 2015

Poor front reception , horrible wifi!!!!!! very rude and unfriendly people. no room amenities like microwave or a fridge. laundry takes 3 days. very slow. housekeeping is decent. starbucks staff unfriendly

Was this review helpful? Yes 2
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for staying with us. Your feedback is greatly appreciated. We pride ourselves in offering the best experience possible for all of our guests. During your stay, we will be more than happy to assist with any concerns you may have. We will share your concerns with the appropriate teams. Once again, thank you for giving us the... More 

Pinehurst, Texas
1 review
4 of 5 stars Reviewed March 1, 2015

Though we live locally, my husband and I chose this hotel for a mini staycation. We found the location to be convenient to many eateries and attractions that out of town visitors would most likely enjoy. However, if you choose a room with a balcony, and opt to sleep with the balcony door open due to nice weather, you may... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We are excited to hear that you enjoy a good night's sleep on our recent new mattresses. We are glad to hear such great feedback. We look forward to your return on your next staycation! More 

Dallas, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 25, 2015

You know what you get when staying at a Courtyard. This location has great weekend rates if you know now to find them. My rate went from over $100 to $75 with a little work on the internet. Best about this Courtyard is the location in Northwest Houston.

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. It is always refreshing to hear that we are conveniently located for your needs. We hope to serve you again when your travels bring you to our area. More 

Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 via mobile

Nice place to stay, reasonable. Room was pristine.... Bed was awesome. Bathroom clean as it gets. Front desk staff cordial. Housekeeping attentive. Was conveniently located, very trendy lobby area. Surrounding area has much appeal... Shopping, restaurants, etc.

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Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We are delighted to hear your feedback. We hope that you come back to see us when visiting this are. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 9, 2015

My daughter plays on a travel softball team. We stay at alot of hotels. This was one of our best stays. From the moment we walked in and until check out, this hotel had great customer service. Greatest perk, it serves Starbucks!!!!

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We are delighted to hear that we exceeded your expectations. We understand that traveling with family can be hectic. We are glad to know that we made your experience a memorable one. We hope to serve you in the future when visiting our are. More 

Senior Contributor
42 reviews 42 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

Its a business hotel I guess, but it barely covers the basics. WiFi is pretty stable, but the weakness is the dining choice. It looks better (nicer furnishing) but is just a Hampton Inn / La Quinta in reality... Breakfast is the best of the lot, but lunch and dinner choices are very limited. Either improve the menu and try... More 

Was this review helpful? Yes
Liz S, Manager at Courtyard by Marriott Houston Northwest, responded to this review

We truly value you feedback, we are elated to hear that the internet worked well for you. Rest assured that we will pass your feedback to the department that handles the Bistro options that are available to our guests. We do strive to exceed all guest's expectations during their stay. Please keep note that we introduce new breakfast and dining... More 

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