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Courtyard by Marriott Houston Northwest

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11050 Louetta Road, Houston, TX 77070
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Courtyard by Marriott Houston Northwest
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Courtyard by Marriott Houston Northwest
Courtyard by Marriott Houston Northwest
Courtyard by Marriott Houston Northwest
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54 reviews from our community

Traveler rating
    12
    25
    9
    5
    3
See reviews for
9
4
2
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Houston, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

it should deserve 0 star. Google you'd better update your rating system This hotel is terrible in every single way!!! No complimentary breakfast! No fridge in room! Even no flip flop! I stay for a month for business purpose, and every day at 6:45am the hotel's van has to take us to the work starting at 8. sometimes the work... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We sincerely apologize that we have not met your guest expectations. It is our goal to ensure that your stay is as comfortable as possible. We value all of our guests.We enjoy the opportunity to assist you with any concerns during your stay. Our management team is available if you wish to discuss any... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Poor front reception , horrible wifi!!!!!! very rude and unfriendly people. no room amenities like microwave or a fridge. laundry takes 3 days. very slow. housekeeping is decent. starbucks staff unfriendly

Was this review helpful? Yes 2
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for staying with us. Your feedback is greatly appreciated. We pride ourselves in offering the best experience possible for all of our guests. During your stay, we will be more than happy to assist with any concerns you may have. We will share your concerns with the appropriate teams. Once again, thank you for giving us the... More 

Pinehurst, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Though we live locally, my husband and I chose this hotel for a mini staycation. We found the location to be convenient to many eateries and attractions that out of town visitors would most likely enjoy. However, if you choose a room with a balcony, and opt to sleep with the balcony door open due to nice weather, you may... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We are excited to hear that you enjoy a good night's sleep on our recent new mattresses. We are glad to hear such great feedback. We look forward to your return on your next staycation! More 

Dallas, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You know what you get when staying at a Courtyard. This location has great weekend rates if you know now to find them. My rate went from over $100 to $75 with a little work on the internet. Best about this Courtyard is the location in Northwest Houston.

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. It is always refreshing to hear that we are conveniently located for your needs. We hope to serve you again when your travels bring you to our area. More 

Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice place to stay, reasonable. Room was pristine.... Bed was awesome. Bathroom clean as it gets. Front desk staff cordial. Housekeeping attentive. Was conveniently located, very trendy lobby area. Surrounding area has much appeal... Shopping, restaurants, etc.

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We are delighted to hear your feedback. We hope that you come back to see us when visiting this are. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 9, 2015

My daughter plays on a travel softball team. We stay at alot of hotels. This was one of our best stays. From the moment we walked in and until check out, this hotel had great customer service. Greatest perk, it serves Starbucks!!!!

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Thank you for staying with us. We are delighted to hear that we exceeded your expectations. We understand that traveling with family can be hectic. We are glad to know that we made your experience a memorable one. We hope to serve you in the future when visiting our are. More 

Senior Contributor
34 reviews 34 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

Its a business hotel I guess, but it barely covers the basics. WiFi is pretty stable, but the weakness is the dining choice. It looks better (nicer furnishing) but is just a Hampton Inn / La Quinta in reality... Breakfast is the best of the lot, but lunch and dinner choices are very limited. Either improve the menu and try... More 

Was this review helpful? Yes
Liz S, Manager at Courtyard by Marriott Houston Northwest, responded to this review

We truly value you feedback, we are elated to hear that the internet worked well for you. Rest assured that we will pass your feedback to the department that handles the Bistro options that are available to our guests. We do strive to exceed all guest's expectations during their stay. Please keep note that we introduce new breakfast and dining... More 

McKinney, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed January 1, 2015

This is a brand new hotel and was extremely convenient for our visit to family over New Year's Eve. We liked the modern decor, room was very comfortable, front desk staff was friendly and helpful. The problem was the temperature control system. It was 32 degrees outside the night we were there, but the heating unit never operated properly. It... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for choosing to stay with us during this holiday season. We appreciate the feedback provided during your stay. It isimportant that our team exceeds guest's expectations. We will most certaintly ensure that during the winter months our in-room ac settings are adjusted accordingly. Once again, thank you for staying with us. We look forward to serving you... More 

Hotlanta
Top Contributor
182 reviews 182 reviews
43 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 15, 2014

I stayed here for a week while at training at the HP Campus. they are always good to us, and happy to give us a ride anywhere locally, and pick us back up. The staff is always friendly, and are always helpful with answering questions about where to eat.

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay with us. Our team is always happy to deliver great suggestions for local cuisine. We are glad we were your preferred choice hotel when visiting HP. We hope to continue to serve you in the future. More 

1 review
5 of 5 stars Reviewed November 25, 2014

Very clean rooms. Had no problems getting extra pillows. "I love to snuggle" 1 problem i have to say with this hotel is there's only one employee working in the restaurant. But thankfully she's an amazing worker, Joan. I orderd a full meal from drinks to fresh cookies.. great conversation and excellent knowledge behind the bar she gave me good... More 

Was this review helpful? Yes
Maria C, Manager at Courtyard by Marriott Houston Northwest, responded to this review

Hello, Thank you for staying with us and taking the time to share your experience. We pride ourselves in providing the best service. We are delighted to hear that Joan gave you a memorable stay! We will share all of your feedback with our team. We look forward to any opportunities that can make our guest's stay better. We hope... More 

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