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All 452 Houston hotels

Courtyard Houston Intercontinental Airport

3.0 of 5 Hotel   |   16500 Hedgecroft Drive, Houston, TX 77060
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Ranked #234 of 452 Hotels in Houston
A recent review
4 of 5 stars Reviewed August 22, 2014
csserious Chantilly, Virginia
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42 reviews from our community

Traveler rating
    5
    14
    15
    7
    1
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5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Top Contributor
182 reviews 182 reviews
39 hotel reviews
186 helpful votes 186 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a regular traveler and have stayed at many courtyards. THis is not one I would visit again. Here are some tips to help you 1) Let me say first off that the front desk staff was the exception to my subpar stay - the front desk staff was excellent, courteous, and very helpful. they did a nice job... More

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CourtyardIAH_GM, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for taking the time to fill out a review. The feedback will help us to better serve our guests in the future. We appreciate your kind words regarding the exceptional service provided by our Front Desk staff. I will be sure to pass that along to them. We were however disappointed to hear that your experience at the... More

Chantilly, Virginia
Top Contributor
58 reviews 58 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed four nights. On the plus side, it is close to the airport and near the offices in Greenspoint, super friendly staff, large clean rooms, microwave and fridge. On the minuses, two big considerations are it does not offer complimentary breakfast and the mall nearby is not known be the safest hangout in Houston. I heard lots of police siren... More

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Premont, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 19, 2014

We stay here the evening before we departed bush airport and the room was very comfortable and CLEAN.....The shuttle took us to the airport and picked us up promptly.. we left our car at the hotel during our trip......we would definitely use this hotel , again...the staff was super friendly and helpful...thanks, ashley and nicole!! i give you both an... More

Was this review helpful? Yes 2
Denver, Colorado
Top Contributor
201 reviews 201 reviews
68 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed June 11, 2014

I love Marriott and stay over 100 nights a year at Marriott properties so I hate to give a Marriott property less than 3 or 4 stars. With that being said, this Courtyard...even though it is one of the remodeled lobby Courtyards...does not meet Marriott standards. If you ride the shuttle to the airport, they only have one every hour.... More

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CourtyardIAH_GM, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for taking the time to fill out a review. We truly appreciate the feedback and your continued loyalty to Marriott. Our sincerest apologies that the services and amenities did not meet your expectations. Our goal is to address your concerns so that we may better serve our guests in the future. In addition, we want to thank you... More

Cedar Rapids, IA
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed one night before flight home. I found the staff to be very nice, our rooms were not quite ready when we arrived. The staff stowed our bags and had the shuttle take us to a restaurant they front desk person recommended. The only problem we had with the shuttle we had about a 40 minute wait from when we... More

Was this review helpful? Yes 1
Hawkesbury Ontario
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 23, 2014

This Hotel advertises as being close to the international Airport, False, it is at least a 35-45 min shuttle ride if there is no rush hour traffic. The Shuttle bus runs only each hour on the hour, that means if he just left the Airport you could have an hour and half wait like we did. They advertise an in... More

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Seattle, Washington
Top Contributor
198 reviews 198 reviews
195 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed February 25, 2014

The Courtyard is not a terrible place - we stayed here in between flights going down to Costa Rica (to avoid the redeye to Houston). The lobby has been renovated with the "Bistro" but it doesn't seem like the rooms have gotten the similar treatment. They weren't horrible, but not as refreshed as some of the other Courtyards I've stayed... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 28, 2013

It's a good hotel for what it is — a competitively-priced airport hotel. On the plus side, it's not far from IAH at all. It's convenient to the freeway, and during the daytime, the Greenspoint business district with some dining options. At night, the place becomes deserted and the hunt for food takes you into some suspect neighborhoods. There's nothing... More

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Montreal, Canada
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 23, 2013 via mobile

I recently stayed here overnighting between flights from Canada en route to Central America. Upon arriving at Houston airport, I waited about 30 minutes for the shuttle and realized I should have called. My error. I quickly discovered that there is a hospitality phone which directly connects to various hotels, but I was unpleasantly surprised to discover that the Courtyard... More

Was this review helpful? Yes 2
Philadelphia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2013

We booked this hotel for three rooms, during a business trip to Houston. The front desk people, especially David, were very friendly and made sure we were well taken care of. The hotel is very clean, and the rooms very clean and quiet. Good for working in your room if necessary. Only complaint was coffee in the AM was on... More

Was this review helpful? Yes 2
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Additional Information about Courtyard Houston Intercontinental Airport

Address: 16500 Hedgecroft Drive, Houston, TX 77060
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Houston Intercontinental Airport 3*
Number of rooms: 90
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Also Known As:
Courtyard Houston
Houston Courtyard
Houston Marriott

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