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Courtyard Houston Intercontinental Airport

3.0 of 5 16500 Hedgecroft Drive, Houston, TX 77060
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Courtyard Houston Intercontinental Airport
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Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
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47 reviews from our community

Traveler rating
    5
    17
    17
    7
    1
See reviews for
8
6
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hollywood, Florida
Top Contributor
100 reviews 100 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived quite late and was greeted very well. Being a platinum member I was offered any food item from the fridge. I was starving so I found a lean cuisine dish that was, well you know, about as good as can be expected. The gentleman at the front desk told me they were out of bottled water which truly... More 

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Houston, Texas
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over the Thanksgiving weekend. Although they had a sign up noting limited service, the staff went out of the way to accommodate us during our stay. It was so relaxing to be able to relax in peace and quiet. The cafe has great food if you choose to eat there. The breakfast was amazing.

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you very much for the great comments! We are delighted you enjoyed your stay with us! And hope you will return soon :) Thank you, Martha Trammell General Manager More 

Gulf Coast
Top Contributor
106 reviews 106 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I thought this was a very good little airport hotel. We were able to leave our car there and had a ride from the shuttle to the airport. Had a nice little bar/cafe in it and service was very good, everyone was friendly and accomodating. IT was very comfortable and pleasant.

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the response. We are glad you enjoyed the hotel and the shuttle. Please come again soon. Thank You, Martha Trammell General Manager More 

Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 8, 2014

I only had a short stay here, because it was closer to another place I was going to and it had airport shuttles, and I knew beforehand that there's only a small bistro on-site. The hotel itself feels new, modern, conveniently and comfortably furnished. Lovely bathroom, great bed. Generally friendly staff. I am ok with the hourly airport shuttle. Yes,... More 

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Tampa, Florida
Top Contributor
180 reviews 180 reviews
37 hotel reviews
190 helpful votes 190 helpful votes
2 of 5 stars Reviewed September 24, 2014

I am a regular traveler and have stayed at many courtyards. THis is not one I would visit again. Here are some tips to help you 1) Let me say first off that the front desk staff was the exception to my subpar stay - the front desk staff was excellent, courteous, and very helpful. they did a nice job... More 

Was this review helpful? Yes 1
CourtyardIAH_GM, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for taking the time to fill out a review. The feedback will help us to better serve our guests in the future. We appreciate your kind words regarding the exceptional service provided by our Front Desk staff. I will be sure to pass that along to them. We were however disappointed to hear that your experience at the... More 

Chantilly, Virginia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed four nights. On the plus side, it is close to the airport and near the offices in Greenspoint, super friendly staff, large clean rooms, microwave and fridge. On the minuses, two big considerations are it does not offer complimentary breakfast and the mall nearby is not known be the safest hangout in Houston. I heard lots of police siren... More 

Was this review helpful? Yes 1
Premont, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 19, 2014

We stay here the evening before we departed bush airport and the room was very comfortable and CLEAN.....The shuttle took us to the airport and picked us up promptly.. we left our car at the hotel during our trip......we would definitely use this hotel , again...the staff was super friendly and helpful...thanks, ashley and nicole!! i give you both an... More 

Was this review helpful? Yes 2
Denver, Colorado
Top Contributor
275 reviews 275 reviews
74 hotel reviews
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed June 11, 2014

I love Marriott and stay over 100 nights a year at Marriott properties so I hate to give a Marriott property less than 3 or 4 stars. With that being said, this Courtyard...even though it is one of the remodeled lobby Courtyards...does not meet Marriott standards. If you ride the shuttle to the airport, they only have one every hour.... More 

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CourtyardIAH_GM, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for taking the time to fill out a review. We truly appreciate the feedback and your continued loyalty to Marriott. Our sincerest apologies that the services and amenities did not meet your expectations. Our goal is to address your concerns so that we may better serve our guests in the future. In addition, we want to thank you... More 

Cedar Rapids, IA
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed one night before flight home. I found the staff to be very nice, our rooms were not quite ready when we arrived. The staff stowed our bags and had the shuttle take us to a restaurant they front desk person recommended. The only problem we had with the shuttle we had about a 40 minute wait from when we... More 

Was this review helpful? Yes 1
Hawkesbury Ontario
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 23, 2014

This Hotel advertises as being close to the international Airport, False, it is at least a 35-45 min shuttle ride if there is no rush hour traffic. The Shuttle bus runs only each hour on the hour, that means if he just left the Airport you could have an hour and half wait like we did. They advertise an in... More 

Was this review helpful? Yes 2
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Additional Information about Courtyard Houston Intercontinental Airport

Address: 16500 Hedgecroft Drive, Houston, TX 77060
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Houston Intercontinental Airport 3*
Number of rooms: 90
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Also Known As:
Courtyard Houston
Houston Courtyard
Houston Marriott

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