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Courtyard Houston Intercontinental Airport

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16500 Hedgecroft Drive, Houston, TX 77060
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1 room 1 guest
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Courtyard Houston Intercontinental Airport
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57 Reviews from our TripAdvisor Community

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Traveler rating
    7
    22
    19
    8
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Connecticut
Level Contributor
140 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed July 2, 2015

I am a big fan of the Courtyard Brand and stay at Marriott Hotels on average 70-80 nights a year. This particular property needs some help and is not up to the standard of the newer Courtyard properties. The property is older and shows its age. The rooms, while large, were outdated and a bit "musty". The layout was a... More 

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the feedback. We are looking forward to a renovation just as much as our guests are. We really hope to announce one in the near future. Thank you for staying with us More 

Austin, Texas
Level Contributor
250 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed June 28, 2015

We only needed a place to stay for one night prior to flying out the next morning and this hotel did us well. The place did well by us. Its clean, comfortable, quiet, and close the airport. Wouldn't hesitate staying here again

Was this review helpful? Yes 1
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for staying with us on your short trip to Houston! More 

Athens, Georgia
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 28, 2015

Very nice hotel, built for business traveler. Nice amenities and in good area for the location, was safe and security was at night. Staff was very nice and professional, had hourly rides to GW Bush airport. I felt I would let my kids go to pool alone and back safe. Downside: Ask for mini fridge, as there is nothing to... More 

Was this review helpful? Yes
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank your the feedback. I apologize that we are not close enough to more restaurants and wish we could be for our guess. Glad you were able to enjoy the pool :) More 

1 review
5 of 5 stars Reviewed June 22, 2015 via mobile

I have stayed at many Marriott CY throughout the years. Although it was only a short stay, the hotel was extremely clean and the staff was very friendly. From the time we received our luggage from IAH airport we were in our room 30 minutes later. The shuttle was actually waiting for us at the terminal. Maybe timing? But, it... More 

Was this review helpful? Yes
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the great comments! We are so happy you enjoyed the hotel as much as we do! More 

Guadalajara, Mexico
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2015

I really liked the service from the staff, I found the hotel nice, clean and comfortable however I have to say that was not good at the time to wannabes eat something... No restaurant. They can take you but it's with transportation every hour and pick you up hard to coordinate

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the nice comments. As mentioned we do have a shuttle that will take you to local restaurants within a 5 mile radius. We would be more than happy to accommodate. Thank you, Martha Trammell General Manager More 

Tyler, Texas, Usa
2 reviews
5 of 5 stars Reviewed June 2, 2015 via mobile

This is a great place to stay.The people are all friendly and very professional .The rooms are great you can relax and enjoy.The location is close to all the fine eating places.Plenty of things to do nearby.The hotel bar is great so is the inside pool and workout room.I work out of town a lot and this is one of... More 

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Jeffcolt- Thank you for the great comments!! We look forward to you staying with us again in the future! Thank you, Martha Trammell General Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 24, 2015

Staff is very nice. Rooms are clean and beds are super comfortable. It's close to the airport so it's not quiet, but still slept like a baby. Love the fact they have Starbucks in the lobby! The free shuttle is extremely helpful. Happy traveling!

Was this review helpful? Yes
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

We are very happy you enjoyed our location under the circumstances. We strive to make every guest happy even if just staying a few hours! Thank you! More 

Sarasota, Florida
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 19, 2015

I wish hotels couldn't use the Courtyard brand if they don't actually have a courtyard. Most Courtyard properties have rooms that surround an idyllic, peaceful centerpiece which features pools, gardens, etc. Not this place. It faces a busy freeway which generates tremendous noise day and night and seems to have no quiet area. On top of that you frequently hear... More 

Was this review helpful? Yes
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Mike, Thank you for the comments and feedback. If you would like to contact us at the hotel we would be more than happy to discuss. I am not sure what the email is that you recieved on the last day. I do send a departure email asking for feedback and inquiring about each stay. We try to accommodate all... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2015 via mobile

This hotel lives up to the Marriott standard! Location is perfect distance from my work site. The staff is very professional and helpful..Also I like my room lol.........!Thanks Courtyard for a comfortable stay.

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the wonderful comments! And please visit us again soon! More 

Roseburg, Oregon
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 13, 2015

We missed an airline connection in Denver on a trip to Central America and we were given vouchers to stay at the Courtyard. We were given a ride to the hotel my another Marriott shuttle van. Our luggage was held at the airport and the hotel provided all needed toiletry items not in our carry-ons. There was a nice restaurant,... More 

Was this review helpful? Yes
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the great comments! We hope you will stay with us again if you are in Houston. Thank you, Martha Trammell More 

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