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Courtyard Houston Intercontinental Airport

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16500 Hedgecroft Drive, Houston, TX 77060
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Courtyard Houston Intercontinental Airport
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Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
Courtyard Houston Intercontinental Airport
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48 reviews from our community

Traveler rating
    5
    18
    17
    7
    1
See reviews for
9
6
13
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roseburg, Oregon
Top Contributor
89 reviews 89 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 13, 2015

We missed an airline connection in Denver on a trip to Central America and we were given vouchers to stay at the Courtyard. We were given a ride to the hotel my another Marriott shuttle van. Our luggage was held at the airport and the hotel provided all needed toiletry items not in our carry-ons. There was a nice restaurant,... More 

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the great comments! We hope you will stay with us again if you are in Houston. Thank you, Martha Trammell More 

Hollywood, Florida
Top Contributor
102 reviews 102 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 6, 2014

I arrived quite late and was greeted very well. Being a platinum member I was offered any food item from the fridge. I was starving so I found a lean cuisine dish that was, well you know, about as good as can be expected. The gentleman at the front desk told me they were out of bottled water which truly... More 

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the great comments! I am glad we were able to exceed your expectations! Thank you, Martha Trammell More 

Houston, Texas
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed over the Thanksgiving weekend. Although they had a sign up noting limited service, the staff went out of the way to accommodate us during our stay. It was so relaxing to be able to relax in peace and quiet. The cafe has great food if you choose to eat there. The breakfast was amazing.

Was this review helpful? Yes
martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you very much for the great comments! We are delighted you enjoyed your stay with us! And hope you will return soon :) Thank you, Martha Trammell General Manager More 

Gulf Coast
Top Contributor
112 reviews 112 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 18, 2014

I thought this was a very good little airport hotel. We were able to leave our car there and had a ride from the shuttle to the airport. Had a nice little bar/cafe in it and service was very good, everyone was friendly and accomodating. IT was very comfortable and pleasant.

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martha h, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for the response. We are glad you enjoyed the hotel and the shuttle. Please come again soon. Thank You, Martha Trammell General Manager More 

Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 8, 2014

I only had a short stay here, because it was closer to another place I was going to and it had airport shuttles, and I knew beforehand that there's only a small bistro on-site. The hotel itself feels new, modern, conveniently and comfortably furnished. Lovely bathroom, great bed. Generally friendly staff. I am ok with the hourly airport shuttle. Yes,... More 

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Tampa, Florida
Top Contributor
180 reviews 180 reviews
37 hotel reviews
195 helpful votes 195 helpful votes
2 of 5 stars Reviewed September 24, 2014

I am a regular traveler and have stayed at many courtyards. THis is not one I would visit again. Here are some tips to help you 1) Let me say first off that the front desk staff was the exception to my subpar stay - the front desk staff was excellent, courteous, and very helpful. they did a nice job... More 

Was this review helpful? Yes 1
CourtyardIAH_GM, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for taking the time to fill out a review. The feedback will help us to better serve our guests in the future. We appreciate your kind words regarding the exceptional service provided by our Front Desk staff. I will be sure to pass that along to them. We were however disappointed to hear that your experience at the... More 

Chantilly, Virginia
Top Contributor
76 reviews 76 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed four nights. On the plus side, it is close to the airport and near the offices in Greenspoint, super friendly staff, large clean rooms, microwave and fridge. On the minuses, two big considerations are it does not offer complimentary breakfast and the mall nearby is not known be the safest hangout in Houston. I heard lots of police siren... More 

Was this review helpful? Yes 1
Premont, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 19, 2014

We stay here the evening before we departed bush airport and the room was very comfortable and CLEAN.....The shuttle took us to the airport and picked us up promptly.. we left our car at the hotel during our trip......we would definitely use this hotel , again...the staff was super friendly and helpful...thanks, ashley and nicole!! i give you both an... More 

Was this review helpful? Yes 2
Denver, Colorado
Top Contributor
385 reviews 385 reviews
82 hotel reviews
150 helpful votes 150 helpful votes
2 of 5 stars Reviewed June 11, 2014

I love Marriott and stay over 100 nights a year at Marriott properties so I hate to give a Marriott property less than 3 or 4 stars. With that being said, this Courtyard...even though it is one of the remodeled lobby Courtyards...does not meet Marriott standards. If you ride the shuttle to the airport, they only have one every hour.... More 

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CourtyardIAH_GM, General Manager at Courtyard Houston Intercontinental Airport, responded to this review

Thank you for taking the time to fill out a review. We truly appreciate the feedback and your continued loyalty to Marriott. Our sincerest apologies that the services and amenities did not meet your expectations. Our goal is to address your concerns so that we may better serve our guests in the future. In addition, we want to thank you... More 

Cedar Rapids, IA
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed one night before flight home. I found the staff to be very nice, our rooms were not quite ready when we arrived. The staff stowed our bags and had the shuttle take us to a restaurant they front desk person recommended. The only problem we had with the shuttle we had about a 40 minute wait from when we... More 

Was this review helpful? Yes 1
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