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Country Inn & Suites By Carlson Houston Intercontinental Airport South, TX

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15555B John F. Kennedy Boulevard, Houston, TX 77032
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Country Inn & Suites By Carlson Houston Intercontinental Airport South, TX
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Ranked #205 of 461 Hotels in Houston
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160 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently left my dry cleaning accidentally and was extremely pleased that the hotel mangement had stored them for me until my next visit. Modern rooms that kept very clean, a hot breakfast every morning (yummy bacon!), and a customer friendly staff. This Inn offers more than bigger brands at an extremely fair price. You will not regret staying here!

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minneapolis
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It is rare that I am so disappointed with a hotel that I feel compelled to write a review but my 2 recent stays at this hotel were so bad that I feel compelled to share. My family needed 3 rooms for a layover to catch an international flight as well as for the return from the same trip. We... More 

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a p, General Manager at Country Inn & Suites By Carlson Houston Intercontinental Airport South, TX, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We are very sorry that my team could not delight you with the customer service skills. To discuss your concern further, please contact the hotel directly, and ask for Jack K. General Manager.... More 

Arlington, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has been a long time since I staying with Country Inn & Suites. I was very impressed with my large room, clean bathroom and a very comfortable king sized bed. I was also surprised to find the little water and cookie lunch bag on the counter in my room.

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Bloomington IL
Top Contributor
110 reviews 110 reviews
99 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found that his hotel does everything that Country Inn expects from their properties and without a thought to delight the customer. The airport shuttle exists but it took a full 40 minutes to get one to pick me up for the 10 minute ride to the hotel. The front desk clerk was indifferent at best and was just doing... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for two weeks. The only redeeming quality of this hotel was a nice bed. Other than that my issues are as follows: The water pressure is terrible in the shower in numerous rooms. My coworkers had the same complaints. My coworker was put in a room the sheets were not changed and the front desk... More 

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a p, General Manager at Country Inn & Suites By Carlson Houston Intercontinental Airport South, TX, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Also, renovation is scheduled to be completed before this summer. Hope you will see us again and witness the modern decor. Thank you,... More 

Austin, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 16, 2015

We always use this hotel when flying out of Bush Intercontinental Airport. We always enjoy the nice proximity to the airport and the free airport shuttle which we always use. We normally go and eat at the nearby restaurant inside The Airport Holiday Inn even though we don't stay there. The food is very good and reasonably priced. The homemade... More 

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Top Contributor
73 reviews 73 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 13, 2015

Well, the suttle works kinda... I had to wait 40 minutes for that. Had to call 3 times and the reception guy (really rude) told all the times "he is coming" but the hotel is just 10 minutes from the airport. Terrible, really terrible breakfast! I think the worse I ever had on radisson hotels.

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