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Comfort Suites Westchase

2.5 of 5
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2830 Wilcrest Drive & Westheimer, Houston, TX 77042
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Comfort Suites Westchase
Best prices for: 1 room 1 guest
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Ranked #217 of 469 Hotels in Houston
A recent review
3 of 5 stars reviewed 2 weeks ago
Mehyash Ahmedabad, India
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41 reviews from our community

Traveler rating
    10
    22
    4
    2
    3
See reviews for
7
4
3
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corpus Christi, Texas
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a weekend and we really weren't impressed with this hotel, even though the price for our stay was good, the negatives really outweighed it. Check-in was slow even with only one person in front of us and we weren't acknowledged as a Choice Hotel Elite Member. The photos for the exercise room for their website needs... More 

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Ahmedabad, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is near the Energy Corridor in Houston. It is very comfortable and peaceful and is less crowded than other hotels around. Room rent is reasonable in comparison to other hotels around. Breakfast is included in room rent. But, choices are limited and could have been much better. Rooms are quite big and are equipped with writing table, sofa,... More 

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Setagaya-ku, Tokyo, Japan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

There are fitness room and business room and laundry room. You can use most of all facilities about that kinds of amenity. There also are restauraunt nearby around that area. It takes around an hour and ~100USD from airport. Staffs were very friendly and kind.

Was this review helpful? Yes 1
London
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 28, 2015

First trip to Houston so not sure of exactly where to book. This hotel is 35 mins from the airport but ideally situated if you have business in the west side of the city. Room was clean, well maintained each day and in spite of other reviewers detrimental comments the wifi was fine, breakfast was unhurried and the front desk... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

The hotel is in a great location for shopping & eating. You can walk to several restaurants. Whole Foods is right outside the hotel entrance, which was a plus. The breakfast was decent with hot foods such as eggs, waffles & sausage. The only downside is there is only 1 elevator for 3 floors & the pool had a cold... More 

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siaram, General Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Austin, Texas
Top Contributor
60 reviews 60 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel is convenient for the area from downtown to the west end of Houston. It is just a few blocks from Loop 8. The hotel is very clean, quiet, and includes an excellent breakfast buffet. There are many restaurants, from budget to fine dining. Westheimer Rd is like a city in itself, offering a wide variety of businesses.

Was this review helpful? Yes 1
siaram, Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Plano, TX
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 28, 2014

As always, review & rating are just for the room I stayed in, (#115) plus any other common areas.. Check-in was speedy and uneventful. Hotel room was a suite style room with two queen beds and a twin sized couch (looked like a sleeper bed too). Room was nice and about what to expect at this price point. TV was... More 

Was this review helpful? Yes 1
siaram, Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 17, 2013

I stayed there for 2 nights, first night good. Second night I was coming back from a run and accidentally touched a female whom i apologized to and she tried to call the police and press charges against me.. I am a platinum member of choice and the employee who did not witness this event took the side of the... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Hello, As you know, that my staff was telling you to be careful with the guest around, she did not asked to checkout from our property. You came to front desk after almost an hour later and decided to check out. GM. More 

Oregon
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2013

Liked the reviews posted here and have stayed at Comfort Suites before.(Relatives live nearby.) Room was spacious, service good, breakfast the usual, not very busy. No compliants. In their publicity they mention Westheimer because that is very busy east/.west street and easy to find, but their address is on Wilcrest, north/south street. It might sound as if it is on... More 

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Austin, Texas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2013

I stayed here on a business trip and needed to connect to work. Wireless was spotty on the 3rd floor at best, and the wired connection performed poorly compared to what I have at home. Breakfast was the standard fair, except that the eggs tasted powdery all three days. The room was standard for a comfort suite and aside from... More 

Was this review helpful? Yes 2
siaram, Manager at Comfort Suites Westchase, responded to this review

Dear Paul Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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