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Comfort Suites Westchase

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2830 Wilcrest Drive & Westheimer, Houston, TX 77042
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Comfort Suites Westchase
Best prices for: 1 room 1 guest
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Ranked #178 of 461 Hotels in Houston
A recent review
4 of 5 stars reviewed 1 week ago
ha_ru_seki Setagaya-ku, Tokyo, Japan
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39 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Setagaya-ku, Tokyo, Japan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There are fitness room and business room and laundry room. You can use most of all facilities about that kinds of amenity. There also are restauraunt nearby around that area. It takes around an hour and ~100USD from airport. Staffs were very friendly and kind.

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London
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First trip to Houston so not sure of exactly where to book. This hotel is 35 mins from the airport but ideally situated if you have business in the west side of the city. Room was clean, well maintained each day and in spite of other reviewers detrimental comments the wifi was fine, breakfast was unhurried and the front desk... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

The hotel is in a great location for shopping & eating. You can walk to several restaurants. Whole Foods is right outside the hotel entrance, which was a plus. The breakfast was decent with hot foods such as eggs, waffles & sausage. The only downside is there is only 1 elevator for 3 floors & the pool had a cold... More 

Was this review helpful? Yes 1
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Austin, Texas
Top Contributor
59 reviews 59 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel is convenient for the area from downtown to the west end of Houston. It is just a few blocks from Loop 8. The hotel is very clean, quiet, and includes an excellent breakfast buffet. There are many restaurants, from budget to fine dining. Westheimer Rd is like a city in itself, offering a wide variety of businesses.

Was this review helpful? Yes 1
siaram, Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Plano, TX
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 28, 2014

As always, review & rating are just for the room I stayed in, (#115) plus any other common areas.. Check-in was speedy and uneventful. Hotel room was a suite style room with two queen beds and a twin sized couch (looked like a sleeper bed too). Room was nice and about what to expect at this price point. TV was... More 

Was this review helpful? Yes 1
siaram, Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 17, 2013

I stayed there for 2 nights, first night good. Second night I was coming back from a run and accidentally touched a female whom i apologized to and she tried to call the police and press charges against me.. I am a platinum member of choice and the employee who did not witness this event took the side of the... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Hello, As you know, that my staff was telling you to be careful with the guest around, she did not asked to checkout from our property. You came to front desk after almost an hour later and decided to check out. GM. More 

Oregon
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2013

Liked the reviews posted here and have stayed at Comfort Suites before.(Relatives live nearby.) Room was spacious, service good, breakfast the usual, not very busy. No compliants. In their publicity they mention Westheimer because that is very busy east/.west street and easy to find, but their address is on Wilcrest, north/south street. It might sound as if it is on... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 29, 2013

I stayed here on a business trip and needed to connect to work. Wireless was spotty on the 3rd floor at best, and the wired connection performed poorly compared to what I have at home. Breakfast was the standard fair, except that the eggs tasted powdery all three days. The room was standard for a comfort suite and aside from... More 

Was this review helpful? Yes 2
siaram, Manager at Comfort Suites Westchase, responded to this review

Dear Paul Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 27, 2013

I usually stay at Marriott properties for business trips in Westchase area. All Marriotts were fully booked for this week, so I ended up trying the Comfort Suites Westchase. I had a very positive experience with a hotel in the Choice Hotels collection during recent Norway trip, and was interested to see how the Comfort Suites Westchase property would compare... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thanks for staying with Comfort Suites Westchase, regardless of brand name, our objective is quality of rooms, customer services, and very important our guest should feel Comfort Suites Westchase home away from home. Thanks again staying with us and will see you again soon. More 

Prescott Valley, Arizona
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2013

I stayed for one night at this hotel for business travel. Overall I was quite pleased with the Comfort Suites Westchase, especially compared to similar hotels I have frequented in the Westchase area. The room was nice, love the fridge, microwave and flat screen TV. I got a good night's sleep and the wifi worked quite well. The hotel was... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thanks for staying with Comfort Suites Westchase, regardless of brand name, our objective is quality of rooms, customer services, and very important our guest should feel Comfort Suites Westchase home away from home. Thanks again staying with us and will see you again soon. More 

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