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All 455 Houston hotels

Comfort Suites Westchase

2.5 of 5 Hotel   |   2830 Wilcrest Drive & Westheimer, Houston, TX 77042 (Westchase)
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Ranked #178 of 455 Hotels in Houston
A recent review
4 of 5 stars Reviewed July 6, 2014
LaTasha C
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37 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2014

The hotel is in a great location for shopping & eating. You can walk to several restaurants. Whole Foods is right outside the hotel entrance, which was a plus. The breakfast was decent with hot foods such as eggs, waffles & sausage. The only downside is there is only 1 elevator for 3 floors & the pool had a cold... More 

Was this review helpful? Yes 1
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Austin, Texas
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel is convenient for the area from downtown to the west end of Houston. It is just a few blocks from Loop 8. The hotel is very clean, quiet, and includes an excellent breakfast buffet. There are many restaurants, from budget to fine dining. Westheimer Rd is like a city in itself, offering a wide variety of businesses.

Was this review helpful? Yes 1
siaram, Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Plano, TX
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 28, 2014

As always, review & rating are just for the room I stayed in, (#115) plus any other common areas.. Check-in was speedy and uneventful. Hotel room was a suite style room with two queen beds and a twin sized couch (looked like a sleeper bed too). Room was nice and about what to expect at this price point. TV was... More 

Was this review helpful? Yes 1
siaram, Manager at Comfort Suites Westchase, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 17, 2013

I stayed there for 2 nights, first night good. Second night I was coming back from a run and accidentally touched a female whom i apologized to and she tried to call the police and press charges against me.. I am a platinum member of choice and the employee who did not witness this event took the side of the... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Hello, As you know, that my staff was telling you to be careful with the guest around, she did not asked to checkout from our property. You came to front desk after almost an hour later and decided to check out. GM. More 

Oregon
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013

Liked the reviews posted here and have stayed at Comfort Suites before.(Relatives live nearby.) Room was spacious, service good, breakfast the usual, not very busy. No compliants. In their publicity they mention Westheimer because that is very busy east/.west street and easy to find, but their address is on Wilcrest, north/south street. It might sound as if it is on... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 29, 2013

I stayed here on a business trip and needed to connect to work. Wireless was spotty on the 3rd floor at best, and the wired connection performed poorly compared to what I have at home. Breakfast was the standard fair, except that the eggs tasted powdery all three days. The room was standard for a comfort suite and aside from... More 

Was this review helpful? Yes 2
siaram, Manager at Comfort Suites Westchase, responded to this review

Dear Paul Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 27, 2013

I usually stay at Marriott properties for business trips in Westchase area. All Marriotts were fully booked for this week, so I ended up trying the Comfort Suites Westchase. I had a very positive experience with a hotel in the Choice Hotels collection during recent Norway trip, and was interested to see how the Comfort Suites Westchase property would compare... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thanks for staying with Comfort Suites Westchase, regardless of brand name, our objective is quality of rooms, customer services, and very important our guest should feel Comfort Suites Westchase home away from home. Thanks again staying with us and will see you again soon. More 

Prescott Valley, Arizona
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2013

I stayed for one night at this hotel for business travel. Overall I was quite pleased with the Comfort Suites Westchase, especially compared to similar hotels I have frequented in the Westchase area. The room was nice, love the fridge, microwave and flat screen TV. I got a good night's sleep and the wifi worked quite well. The hotel was... More 

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thanks for staying with Comfort Suites Westchase, regardless of brand name, our objective is quality of rooms, customer services, and very important our guest should feel Comfort Suites Westchase home away from home. Thanks again staying with us and will see you again soon. More 

lawrenceville,ga
Top Contributor
241 reviews 241 reviews
202 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed July 26, 2013

I moved here from the Quality Suites, after one night. What a treat! It was so much nicer! The rooms were great and the staff was customer oriented. The location is good too. Lots of shopping and restaurants nearby. It was only $5 more per night but WELL worth it!

Was this review helpful? Yes 2
siaram, General Manager at Comfort Suites Westchase, responded to this review

Thanks for staying with Comfort Suites Westchase, regardless of brand name, our objective is quality of rooms, customer services, and very important our guest should feel Comfort Suites Westchase home away from home. Thanks again staying with us and will see you again soon. More 

South Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

Stayed here for one night. Loved the spacious clean room. It was equipped with microwave, fridge, love seat and flat screen hd tv guessing around 42". Staff was very friendly. Plenty of very nice restaurants near the hotel. I strongly recommend this hotel, great value for the money. Ive stayed at plenty of comfort hotels & this would be one... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Westchase

Address: 2830 Wilcrest Drive & Westheimer, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Westchase 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Westchase Hotel Houston
Comfort Suites Houston
Houston Comfort Suites

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