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HYATT house Houston/Galleria

#43 of 468 Hotels in Houston
Certificate of Excellence
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3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
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HYATT house Houston/Galleria
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HYATT house Houston/Galleria
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328 reviews from our community

Traveler rating
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    35
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nicely rennovated. Woke up numerous times to loud vibrating from the air conditioning. Upstairs something was dropped on the floor by housekeeping....starting way to early. Outside window was more mechanical noise. Room 201 should be a last rent and sold at a discount. Justin upon arrival was very nice, welcoming and informative. Would stay again but will try out the... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel as we value your feedback as this is important to the continuous improvement of our hotel. I sincerely apologize for the inconvenience you experience due to the noise coming through your room and thank you for giving us the opportunity to make things right the next time you travel to... More 

Austin, TX
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very friendly staff and great rooms. Would stay again. The king suite has plenty of room. Well equipped kitchen for having a nice dinner for two. Grocery store is close by. Updated rooms look nice. Very quiet location that is close to the Galleria.

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us and our updated guest rooms. We look forward to your next visit. More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

The service at the Hyatt Galleria is truly exceptional. Everyone from cleaning staff to the front desk to the breakfast staff to the bartender is cheerful, welcoming, and engaging. Someone is doing a great job on creating a positive working environment.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel and provide us with such nice feedback. Our goal at the Hyatt House is to provide every guest with a clean and comfortable stay and we are very happy to hear we achieved this during your stay with us. We look forward to your next visit. More 

Houston, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Better than I expected, recommend you stay there! Location was just perfect if you wanted to take evening walks and enjoy the hustle and bustle of a big city, yet it had a certain peacefulness to it on daily morning jogs

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us and our location was convenient during your visit to Houston. We look forward to having you with us again the next time you travel to the Houston area. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Our flight got cancelled and we arrive at the hotel at 0300hrs. Very surprise with the checking process and the service next morning from all the employees. Decided to stay another night based on the facilities, employees attitude and rate.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us! Our number one goal is to provide our guest with a great stay and our team will be excited to hear your feedback. We look forward to seeing you again the next time you travel to the Houston area. More 

Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

I chose Hyatt House because the 1 bedroom suite was the same price or lower than a standard hotel room at the 4star hotels I normally stay at in Houston. This far exceeded all my expectations. Every single person I met who worked at the hotel went out of their way to make me feel welcome and to help my... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear you enjoyed your stay with us. Our number one goal is to provide our guest with a great stay and the team will be very happy to hear we achieved this during your resent visit. Thank you for your loyalty and we look forward to... More 

Chesapeake, Virginia
Top Contributor
340 reviews 340 reviews
29 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel feels very European in its décor and layout. Service was fantastic. Our room was clean and well appointed (oh how I appreciate having a clean room, comfortable bedding, and a full size refrigerator/freezer), and QUIET. We got two wonderful night's sleep....the room was dark with shades pulled (this is an important feature for me). The breakfast buffet was... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Jen, Thank you for taking the time to review our hotel. I am happy to hear you had an excellent stay during your visit and you enjoyed all the amenities we offer. We value your feedback as it helps us achieve our goal to provide our guest with a clean and comfortable stay. We look forward to your next... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

my one night experience is very good with this place. I am always impressed with the breakfast of this hotel chain. close to downtown. please note, this is a renovated hotel, not a new building. still a good place to stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us and enjoyed our breakfast. We look forward to your next visit. More 

Sacramento, United States
1 review
3 of 5 stars Reviewed 1 week ago

My problem with this hotel is relevant to the entire chain because it concerns the reservations system. Perhaps doing everything online would be the answer. My experience was with those at the central reservation office. Even the "supervisor" I spoke with did not get the confirmation emails to me correctly and I had to call back. The non-supervisor staff don't... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Barbara, Thank you for taking the time to review our hotel and provide us with your feedback. I want to sincerely apologize for all the miscommunications and errors when making your reservation. Please be assured we will address this right away to make sure it doesn't happen again in the future. We hope you give us a second chance... More 

West Sweden, Sweden
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is not one of the most expensive and not one of the fanciest. But that was just what we wanted, so it was just the right one for us. It lived up to our expectations. Comfortable and big room, OK breakfast, although a bit crowded. Location was good with easy walking distance to the Galleria. The complimentary shuttle... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. Your feedback is very important to the ongoing improvements to our hotel and the experience we provide our guests. I sincerely apologize for any inconvenience due to the shuttle not being available as well as the crowded breakfast and hope you give us a second chance the next time you... More 

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