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HYATT house Houston/Galleria

#41 of 469 Hotels in Houston
Certificate of Excellence
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3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
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HYATT house Houston/Galleria
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HYATT house Houston/Galleria
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360 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cypress, Texas
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had an early morning training in Houston so I stayed here. I liked that they had covered parking. That's always a plus in Houston. The room was clean and the bed was comfy. The staff was also friendly. I really can't say anything more as I literally got there late on Sunday evening and checked out early Monday morning. I... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Melinda, Thank you for taking the time to review our hotel. We look forward to your next visit! More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

there is a lot of lodging competition on sage road near the galleria area in houston. This Hyatt competes very well with all the various choices in the area with one of the best hotel staffs in the area. The omelet station in the breakfast area is also much nicer than some of the limited service hotel breakfasts

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear you enjoyed your stay with us including our breakfast selection. We hope to see you back again soon. More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Convenient location. Friendly staff. I love being able to make a cup of hot tea, or warm food. My only disappointment, is the food choices available onsite. Breakfast is great and I really love the omelet bar.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel! We value your feedback as is important to us to continue to provide a great experience to our guest. We hope to see you back again soon. More 

Minneapolis
1 review
4 of 5 stars Reviewed 1 week ago

Parking extra, $12 per day? Room A/C was broken but staff made up for it and changed my room. Service was very very good. Breakfast in morning was very good, omelette station cooked made to order eggs, which were much better than the buffet eggs. Choice of breads and juices in AM well done. I would stay here again as... More 

Review collected in partnership with Hyatt Hotels

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Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to provide us with your feedback as this is important to the ongoing improvement of our hotel. I sincerely apologize for the issue you experience with the AC at the beginning of your stay but I am happy to hear our staff was able to assist you quickly during this inconvenience. We look forward... More 

State College, Pennsylvania
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hyatt House is my go to stay while traveling to Houston for work weekly. The rooms are spacious with a living space and kitchen area. Breakfast is complimentary and the gym is perfect for business travel. The location is convenient distance from the cities work areas and the galleria mall. I would recommend the Hyatt house if you are trying... More 

Was this review helpful? Yes 1
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Halie, Thank you for taking the time to review our hotel. We value your business and thank you for your loyalty. We look forward to your next trip. More 

1 review
1 of 5 stars Reviewed 1 week ago

This is for sure not a hotel!!! It is what I would call a Animal Hotel (even worse then that)!!! The reason is that they treat you that way!! I had called them in the evening around 7-8 PM, informing them that I would be check-in quite late around 1ish. The front desk staff confirmed that it would be OK.... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Nick, I want to sincerely apologize for the huge inconvenience you and your wife experienced while attempting to check in to our hotel. Our goal is to provide a great experience to all of our guest and I am disappointed to read we completely fail to do this during your visit. Please know that your feedback is very important... More 

Memphis, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel, under a bit of a remodel, but nothing intrusive. Staff was great, pool was nice. Great location. Try the Argentinean cafe down the street. I would definately recommend this hotel for family's because it has a nice kitchen in the room.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your 5 star review! we are happy to hear you had a comfortable stay and thank you for your patience as we continue to make improvements to our hotel. We hope to see you back again soon. More 

austin
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean Hotel, Teisha was nice professional with smiley face. They have parking garage attached to the hotel witch it leads you right to your floor there is a fee for the parking garage I think is $12 overnight with in and out privilege, the shower and the room are nice with small kitchen. Excellent location minute from... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your 5 star Review! we are happy to hear you had a great stay. We value your feedback and will share your comments with our Teisha and our team. We look forward to your next visit. More 

Southlake, Texas
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a quick trip to Houston overnight for business. Stayed at the Hyatt House Galleria because of the relative value of this hotel vs the others in the Galleria area using points from any of the programs we participate in. The hotel required precious few points for a 2 double bed efficiency suite so we booked it. Great decision.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Terri, Thank you for your star review! Our goal is to provide our guest with a clean, comfortable and friendly stay and we are happy to hear we achieved this during your stay. We look forward to your next stay. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have a wonderful stay in this hotel, nice room and the staff great. The were wonderfull and help us all the time. The breakfast was deliciuos and have variety. Nice place to stay and is close to restaurants, shops and galleria

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Patricia, Thank you for taking the time to review our hotel! Our goal is to provide our guest with a great stay and we are happy to hear we achieved this during your resent stay with us. We look forward to your next visit. More 

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