We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 447 Houston hotels

HYATT house Houston/Galleria

3.0 of 5 Hotel   |   3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria) (Great Uptown)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Free Breakfast & WIFI
Save Saved
You added HYATT house Houston/Galleria to your Saves list
HYATT house Houston/Galleria
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
70%
Ranked #135 of 447 hotels in Houston
A recent review
5 of 5 stars reviewed 2 days ago
Maha S Sterling, Virginia
Write a Review

164 people have reviewed this hotel

Traveler rating
    60
    55
    23
    9
    17
See reviews for
38
27
9
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sterling, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Although the hotel is still being remodeled, the rooms were clean and well-lit, the staff was eager to help and very kind and welcoming. The morning buffet was plentiful, varied and delicious. Once the renovations are done, we'd like to return to enjoy the pool.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Houston, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Was not advised at time of booking that the hotel was under major renovation, with construction personnel throughout the hotel at every level. Entrance was via an unmonitored, and hidden side door. Was concerned about personal safety since none of the workers roaming the hotel had badges to indicate they were supposed to be there.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Austin, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel is undergoing a remodel. All of the rooms are complete and they are just finalizing the completion of a new bar and some other upgrades in the common area. The work crew only works until 5 or 6pm so it's no problem unless you plan on hanging out in the lobby. The rooms were great and everything you... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dallas, United States
1 review
2 of 5 stars Reviewed 1 week ago

No prior warning on website or at check in that I would have no water starting at 9am the next morning until 5PM! Also no warning that very loud construction noise would be ongoing starting early in the morning. I had to move to my vehicle in the garage so that I could hear and be heard at 8am.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review

Thank you for taking time to providing a review of our hotel. We apologize that you were inconvenienced during your stay with us. Our renovation will be done very soon, we would love for you to give us a try after it is completed. More

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hyatt House Galleria is an excellent place to stay especially after the construction is done. The rooms are large and spacious and the atmosphere is very warm. The parking garage is nice and in particular, the new updates will make this a clean and friendly place to stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review

Thank you for the 5 star review. Our renovation will be finishing soon, we hope to have you stay with us again in the future. More

San Antonio, Texas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel for a one night stay for my son, who had an art opening in Houston that night. Thank heavens I stopped by before he checked in. The hotel is under major construction, and resembles a bomb shelter more than a hotel. There was no lobby, there was plastic sheeting and plywood everywhere, and the constant sound... More

Was this review helpful? Yes
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review

Thank you for taking time to write a review. We are sorry that you were not aware of our renovation prior to your arrival. We are making changes to the hotel in an effort to provide our guests with better services and amenities. The renovation is close to full completion and we do hope you will try our location in... More

Houston, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

I have been staying at this place for last couple of weeks and I am seriously concerned about the standards Hyatt stood by years back. Staff: 0/5. Super rude for many reasons. I am not saying that all of them were but some of the staff especially the ones on morning shift don't even care to look up at your... More

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking time to share your experience during your resent stay at our hotel. I sincerely apologize for all the inconveniences you experienced throughout your stay due to our renovation going on at the hotel, and that we failed to provide you with the service you expect from a Hyatt hotel and we strive to provide to every... More

New York, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Showed up to a hotel that was mostly non-functional, the construction shut down normal entrances, functions. There were little to no options for food or drinks nearby, it was rough overall. Thankfully, the trip was only a single night and I was able to get a cab quickly to get downtown.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking time to share your experience during your resent stay at our hotel. We are sorry for the inconveniences you experienced due to our renovation going on at the hotel at this moment. And sincerely apologize that we missed the mark for you on your recent stay. We are diligently working to finish all the renovation and... More

Houston, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel staff won't tell you, but the hotel is unliveable. Public areas are closed, hallways are blocked, exits are unmarked, constant noise, complete disruption. They shouldn't be allowed to operate under such unsafe conditions. And the renovated rooms are nothing special. My king suite was small, dark and bland, even lacking adequate furniture. There's no noise insulation between floors,... More

Was this review helpful? Yes
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review

Thank you for taking time to leave a review about our hotel. We are sorry for the inconveniences you experienced while staying with us, but please know we are working to provide a better product and hotel for our guests. We are sorry that we missed the mark for you on your recent stay, if you would like to further... More

Bethesda
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It is amazing that this hotel claims it is open for business. There are so many workmen wondering around and most of the elevators are shut down so you have to wander all over the hotel. Staff is really nice but the owners should not have this hotel open. The look of astonishment on the faces of people checking in... More

Was this review helpful? Yes 1
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review

We appreciate you staying with us during our renovation. We do apologize that you were inconvenienced during your stay. Due to inspection requirements we are not able to renovate floor by floor, requiring our contractors to work on half floors at a time. Our renovation is close to completion, we do hope you will try us again in the future... More

Been to HYATT house Houston/Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house Houston/Galleria

Also Known As:
Hyatt Summerfield Suites Houston / Galleria Hotel
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Summerfield Suites Houston
Hyatt Houston Galleria
Summerfield Suites Houston
Hyatt Houston
Houston Summerfield Suites
Houston Hyatt
Address: 3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#106 Family Hotel in Houston
#135 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Houston/Galleria 3*
Official Description (provided by the hotel):
Located within the heart of the Houston Galleria area, the Hyatt Summerfield Suites Houston/Galleria hotel is centrally located in one of the city’s main business districts and top shopping destinations. The hotel is easily accessible to Houston’s Downtown Aquarium as well as popular family destinations such as the Houston Zoo. For business travelers, the Houston Galleria hotel is accessible to corporate offices for Schlumberger, Westlake Chemical, ExxonMobil, Chevron, Technip, Transocean, Marathon Oil, Spectra Energy, Cameron International, Apache, and CSC to name a few. Shopping options include the Houston Galleria Mall and Market Square Historic District. For students and their guests, the hotel is close to Rice University, the University of Houston and St. Thomas University. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Hotels.com, Travelocity, Tingo, Expedia, HotelsClick, Venere, Otel and Agoda so you can book your HYATT house Houston/Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage HYATT house Houston/Galleria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.