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HYATT house Houston/Galleria

#36 of 470 Hotels in Houston
Certificate of Excellence
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3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
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HYATT house Houston/Galleria
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HYATT house Houston/Galleria
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375 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The staff was extremely helpful and responsive - very impressive. The property itself is a bit cramped and middle of the road for this Hyatt brand - felt like I overpaid a tad. But overall it was fine for my 1 night business stay. Good Galleria location.

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We value your feedback as this is how we improve the experience we provide our guest. We hope you give us a second chance the next time you travel to the Houston area. More 

Columbus, Georgia
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was perfect. The service was excellent and the rooms were just perfect. Also the location of this place you cant beat. Its by everything and nothing is to far. They have an awesome buffet breakfast and a market available at all times. Everything was just perfect. I could not have asked for a better stay anywhere else.

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your 5 star review! We are happy to hear you enjoyed your stay with us and look forward to your next visit. More 

Charleston, United States
3 of 5 stars Reviewed 5 days ago NEW

This hotel would have been rated very good or excellent had I not been bitten by fleas during my stay. Unfortunately for me, a pet owner brought his/her pet to the hotel with fleas. The fleas were in the bed and I received several bites all over my ankles and feet.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Ms. White, I sincerely apologize you had this experience during your stay with us. Please know that this is an isolated incident and does not reflect the cleanliness standards we strive to provide to our guests as we are 100% committed to the safety and satisfaction of our guests. Upon receiving your complaint, we had the room professionally cleaned... More 

1 review
5 of 5 stars Reviewed 1 week ago

Celebrated my 50th Birthday weekend with family members who traveled from 5 cities to be here. We felt like we were among friends like we had been coming to the hotel consistently but for most it was their first time. Great Hospitality, professionalism, genuine concern for our satisfaction. Very attentive to our needs. AWESOME JOB HYATT HOUSE! Cudos to Briana... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear you and your friends and family enjoyed their stay. Thank you for giving us the opportunity to be a part of your special birthday weekend. More 

Frisco, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean, felt like I was home. Breakfast was awesome and pool was fun! Close to all of the major attractions and shopping. Would definitely recommend staying here and will come back. Staff is very friendly and helpful.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your 5 star review! We are happy to hear you had an excellent stay. We look forward to your next visit. More 

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is the home that you would want away and at home. The staff, the rooms, the services, were all exceptional. I didn't want to leave. If you are looking for a hotel, look no further. The Hyatt House is the best there is.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your 5 star review! We are happy to hear you enjoyed your stay and look forward to your next visit. More 

Texas City, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hyatt House as usual hits the mark. The room service and house keeping were about one of the best. Always a great stay at the Hyatt, just wish there was a little more sound deading between the floors. Lastly the bathroom was great, just be careful the legs on the sink have shap ends on them that do not... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear you always have a great stay and look forward to you continuing to stay with us. I hope your toe is doing better, your feedback is very important to us and I have brought this to the maintenance team attention to look into it right... More 

Kerrville, Texas, United States
Level Contributor
13 reviews
5 of 5 stars Reviewed 2 weeks ago

I booked here to be convenient to the Galleria and freeways, with plans to stay here for future business trips over the next few weeks. I was very pleased. The room is great, temperature had a wide range, and security was top notch. I loved getting to park on the same floor as my room and that the garage had... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us during your resent visit. We thank you for your loyalty and look forward to your upcoming visit. More 

United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The motel was a little further from the Galleria than I was expecting; however, other that that we found the staff extremely friendly and the room clean. I was a little concerned about the gated parking garage wondering if the neighborhood was unsafe, but later realized that the gate seemed to be just a precaution rather than a need.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Dear Rodney, Thank you for taking the time to review our hotel, we value your feedback and are happy to hear you had a good stay. We look forward to your next visit. More 

Allen, Texas
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been visiting Houston regularly, but were warned to stay out of the Galleria area. I am glad we did not listen this time around and discovered this place. Efficient and attentive service, gated, multi-level garage (you literally drive to the floor level you are at), great suites, fully equipped kitchen with a full size fridge. Perhaps we were... More 

Was this review helpful? Yes
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear you gave us a try during your visit to Houston and enjoyed your stay. We look forward to your next visit. More 

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