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SpringHill Suites Houston Hobby Airport

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7922 Mosley Road, Houston, TX 77061 (Formerly AmeriSuites)
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SpringHill Suites Houston Hobby Airport
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SpringHill Suites Houston Hobby Airport
SpringHill Suites Houston Hobby Airport
SpringHill Suites Houston Hobby Airport
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128 reviews from our community

Traveler rating
    42
    53
    25
    1
    7
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32
21
9
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • French first
  • Portuguese first
  • Spanish first
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  • All months
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    (51)
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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was reasonably priced and standard SpringHill Suites. Breakfast was very busy with lots of cruise travellers. Complimentary shuttle to restaurants for dinner saved us money in not having to rent a car. I will stay here again if I am in town for a cruise. It is not in the best area if you are actually spending time in... More 

Was this review helpful? Yes 1
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for reviewing our property. We are happy to hear that your stay was enjoyable. We are always happy to have cruise travelers every weekend before they depart for their memorable trip. Please visit us the next time your cruise departs from either the Port of Houston or Galveston Island. Sincerely, Eric Yanez More 

Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is situated right in the middle of everything we want to do on this vacation to Texas. The beach is about 30 miles away, the NASA museum and zoo are close. Front desk was very helpful and got us into our room early. Room needs another dresser as their was only one drawer. Bathroom lacked a fan so... More 

Was this review helpful? Yes
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We loved that you found our property conveniently located to some of the wonderful attractions in Houston. We will look into the issue you described further so that we can continue delighting our guests in the future. We hope that you allow us to welcome you back in the near future. Sincerely. Eric Yanez. More 

Vermont
Contributor
16 reviews 16 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here before and after our cruise out of Galveston. Loved the set up of the suites. Lots of room for a family. There really is nothing in the area to do. They did have a list of restaurants that the shuttle would take you to, which was nice. Pool was small and the water cold. Breakfast was your typical... More 

Was this review helpful? Yes 1
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We are happy to hear that you enjoyed your stay with us. We apologize if our drivers were not personable when they were transporting you. Safety and awareness is our main priority while we operate our shuttle and we will pass your comments along to our team to better the overall customer experience. We... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After a long travel day, I appreciated the clean room and comfy beds found at the Springhill Suites at Hobby. I was a bit disappointed to find out that there were no restaurants nearby or any that would deliver ( to be fair, it was after midnight, however, Houston is a major city so I didn't anticipate not having an... More 

Was this review helpful? Yes 1
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for reviewing our property. We saw that you rated your overall satisfaction a 3/5. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you... More 

Tracy
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

We stayed here pre-cruise. Clean room. Industrial area and only one Mexican restaurant within walking distance. Nice feature offered was a shuttle you could take to 16 different types of restaurants at no charge and you didn't have to wait for other guests to leave. Staff was friendly and the hotel was very accommodating when our cruise was delayed due... More 

Was this review helpful? Yes 1
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for staying with us. We appreciate your feedback and the fact that you took the time to write this review. We pride ourselves in amazing customer service and we are delighted that you enjoyed your stay. Please visit us the next time you come to Houston! Sincerely, Eric Yanez More 

Tulsa
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 4, 2015

We went with family and had three rooms. Both my in-laws and my parents thought the mattresses were very comfortable. Mother-in- law even checked into getting the same same mattress when she got home. :-) The staff was nice enough to place us on the same floor close to one another. This hotel is convenient to the airport and has... More 

Was this review helpful? Yes
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for your wonderful feedback. We are happy to hear that your stay was enjoyable and I want to apologize for the inconvenience you experienced with our sleeper sofa. We will use your fedback constructively in order to continue to delight our guests. We hope that you will visit us again the next time you are in... More 

Ankeny, Iowa
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 24, 2015

We drove to Galveston for a Royal Caribbean cruise, and stayed at this hotel on the way. It was just 40 minutes to Galveston from the hotel. Accomodations were good and the best thing about the hotel was the free breakfast, which included waffles, eggs, cereal and many other things. I wouldn't say this hotel was fantastic but it was... More 

Was this review helpful? Yes
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for taking the time to review our property. Our main and ultimate goal is to go above and beyond for all of our guests and we are happy to hear that we have succeeded with this. We cannot wait until your next cruise so that you can stay with us again in the near future. Thank... More 

São Paulo
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 21, 2015

I staied in this place march 11-14 with my praguinance wife and 6 years old daughter. The elevator noise was terrible and impossible to sleep in the third floor. The front desk did no help us !!! 3 nightmare nights !!

Was this review helpful? Yes 1
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Houston Hobby Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you experienced.... More 

Califnoria
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2015

This was a shabby place. Other than a low price, there is not much to recommend it. I saw empty condom boxes on the ground in the parking area. It is close to Hobby Airport. I would not stay here again.

Was this review helpful? Yes 1
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We sincerely apologize for what you saw in our parking lot. In order to maintain a high level of cleanliness, we periodically clean the parking lot throughout the day. We have no control over the items that are thrown in our parking lot area and we will continue our efforts to clean it daily... More 

Carrollton, Texas
Top Contributor
226 reviews 226 reviews
63 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed March 5, 2015

We checked in and ran some errands. We understood the bar would be open from 5pm-10pm. We arrived back at the hotel around 8:30 to find that the bar was not open and the front desk did not know why. We drove to the full service Marriott down the road for dinner. It is very close to the airport. The... More 

Was this review helpful? Yes
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. Please accept our sincerest apologies for not having the bar open on your last visit. We are currently working very hard on finding a full time bartender so that we can continue to delight our customers while maintaining a high level of safety, security and customer satisfaction. Please mention your previous experience to our... More 

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