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Sonesta ES Suites Houston

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5190 Hidalgo Street, Houston, TX 77056
Best prices for: 1 room 1 guest
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Sonesta ES Suites Houston
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Sonesta ES Suites Houston
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132 reviews from our community

Traveler rating
    64
    34
    20
    9
    5
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28
13
10
56
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santiago
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel will surprise you!! The suites are completely renovated and son comfortable and the location is fantastic!! The rate also include parking, wifi and hot breakfast, things that you will have to paid extra if you want to stay in the Galleria area!!

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Taguig City, Philippines
2 reviews
1 of 5 stars Reviewed April 17, 2015

Don't get me wrong - I love SONESTA. I've been staying in their Parsippany and Boston hotels. I'm even an elite travelpass member. But Sonesta Houston is something different. When I checked in, I was greeted by a TRAILER. Great. When I tried their "Brand new" washing machines, it ate my 3$ and nothing. The front desk even gave me... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed April 3, 2015

My overall experience was perfect. The place was more than I have expected. I will make reservations again, whenever I visit Houston. Excellent staff, very accommodating! Comfortable place and I felt like I was home.

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Gurgaon
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 3, 2015

Hotel is very good and the room is clean and kitchen is well furnished. Service is good and friendly staff. As renovation is going on, I could not see the gym and other amenities. Even during the renovation process, I didn't feel any inconveniences. Complementary break fast and washing, drying facilities are good and no need of coins. Overall comfortable... More 

Review collected in partnership with Sonesta

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Denver, Colorado
1 review
1 of 5 stars Reviewed March 24, 2015

We stayed 2 nights, 3/13, 3/14,2015. They forgot to tell us when we booked the reservation that the hotel was under construction...guess what..no lobby..you walked up to a trailer parked out front..no security at all, no breakfast room...just a converted sleeping room with tables in it..you had to take any items back to your room in a doggy bag..very tacky.... More 

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Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

B.L., Thank you for your time. We are truly sorry you feel as though you do. Please know that our renovations are in fact posted on our website for our guests and clients and we tell everyone booking with us over the phone about the conditions. We are just a few short weeks away from unveiling everything. We have had... More 

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Despite the construction work, I enjoyed my stay. The staff was friendly and accommodated my concerns. I requested a room away from the construction noise, and I was not disturbed the entire weekend. Suite rooms allowed reading/watching tv while others slept in. Breakfast was decent. Lobby and breakfast suite are moved temporarily during construction, so pay attention, but everything was... More 

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Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

X L, We truly appreciate your review and your business. We just about done with our renovations and we look forward to showing everything off soon! More 

Grand Junction, Colorado
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 15, 2015

This property is located near the Galleria with easy access to the primary ground transportation arteries. The rooms are well laid out in studio apartment style with modern furnishings. The property appears to be well maintained but is currently under renovation which eliminates sit-down areas at the breakfast bar and lobby. The current lobby is a temporary office located in... More 

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Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

David, Thank you for your time and your review. Whew...renovations are just about complete! All of our guests have been truly amazed by our new rooms so you can imagine how excited we are to unveil our lobby. We look forward to welcoming you back during your next visit to Houston and I will personally give you the grand tour... More 

Los Angeles, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2015

On the plus side, my room was new, quiet and very comfortable. On the minus side: the hotel is under extreme reservation: you check in at a trailer parked in the lot and the place is difficult to navigate. The fitness center was closed. No lobby, just a sparse breakfast to go out of one of the rooms. And the... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Gary, Thank you for your time and feedback. I am happy to hear you enjoyed our newly imagined room. Can you imagine what the Lobby will look like at completion? We are excited that this process is coming to completion and we can share our completely new Hotel with everyone! We are very sorry about your car being towed and... More 

lagos nigeria
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 2, 2015

Stayed here for close to 2 weeks on a family vacation. There is some ongoing renovation work and some makeshift arrangements. On our first day and just as we checked in we were 'disappointed' by the first impressions as we walked in through the temporary access but as soon as we walked into our apartment it was an instant change... More 

Was this review helpful? Yes
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you so much for your time and honest feedback. We are truly excited about our rooms as well. I am happy to hear your found the Hotel to be comfortabale despite our construction in certain areas. Our renovation is just about complete and we look forward to welcoming you back! More 

Isola, MS
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2015

ES Suites Houston is in a super location. Within walking distance, this hotel would be great during the Christmas shopping season. The only downside was they were going through renovations and you had to check in at a trailer outside of the hotel. The rooms were absolutely fantastic. Full refrigerator, small stove top, microwave, sitting area in the kitchen make... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Christine, Thank you so very much for your time, your business, and this review. We truly appreciate your thoughfulness and we look forward to welcoming you back when all of our renovations are complete. More 

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