We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Houston Brookhollow Hotel

3.5 of 5 3000 North Loop West, Houston, TX 77092
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Sheraton Houston Brookhollow Hotel
Professional photos View all
Browse nearby
Sheraton Houston Brookhollow Hotel
Write a Review

372 reviews from our community

Traveler rating
    181
    102
    54
    17
    18
See reviews for
57
39
24
198
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (110)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (67)
All months
Boston, Massachusetts, United States
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked through Hotwire and got an awesome deal. Location- there is a lot of construction going on so it can make it a bit difficult to navigate. Other than that it's literally minutes away from the Galleria and other attractions so you aren't in a bad location. Hotel - it's not the newest, but it was clean and well managed.... More 

Was this review helpful? Yes
Mumbai
Top Contributor
106 reviews 106 reviews
65 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel. Room is good. Better if there is a refrigerator and a room safe. Bed and pillow are comfortable. Air-con unit makes a bit of noise when in operation. Good selection of TV channels. Wi-fi is good. Restaurant - limited menu selection. The hotel is not within walking distance of any restaurants etc but provides transportation to the Galleria... More 

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With work and always being on the go, I was fortunate to be able to book a Valentine's Day weekend for my wife and myself at the Sheraton Houston Brookhollow Hotel. As always, the experiences during this stay were great. While the wife enjoyed shopping at the Galleria, we both enjoyed dinner at Fogo De Chao before returning to the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear shinnerbock, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your Valentine's Weekend stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience.... More 

Austin
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 15, 2015

Stayed on the Club level for work, and with all fees and taxes paid about $250 for a night. Bed, TV, furniture were all great, clean, just fine. Bathroom also clean, but with just a touch of rust on the shower drain. Cheap toilet paper. The Club breakfast was surprisingly good. Fresh juice, fruit, coffee, and a very fine egg/bacon... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear paoawol, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.... More 

Fargo, North Dakota
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2015

The rooms are nice, beds are comfy, service is great, people are nice, food is good and it has a nice outdoor pool and hottub. I recommend staying here. Very nice atmosphere and very nice and relaxing place to stay for business and for pleasure.

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear AmyRos, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Tom Chigoy General Manager More 

Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2015

This hotel would be excellent -- heated pool, bar, wifi, and business area. BUT the bar closed early every night we were there -- including Friday and Saturday nights! For this reason there was no place to socialize with friends.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Fabrizziana, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our amenities and friendly service while in town. I appreciate your comments regarding our bar hours and I have taken note. There is no better compliment than a return visit, so we hope... More 

Austin, Texas
Top Contributor
51 reviews 51 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 28, 2014

This is a winner in every category I can think of. The location is great, convenient to both downtown Houston and Loop 610 (and U.S. 290.) There is a LOT of construction in the area, and this hotel is at the epicenter of it, but it's still easy to get in and out. Parking is in a garage with a... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear texasbrian, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Tom Chigoy... More 

St Rosa
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 26, 2014

This is a place in the middle of no where - its far to everything so you have your own car or you have to depend on the hotel service which was not the best. This Hotel if you are passing by good for a night or two - For kids nothing. There are better alternatives around there.Food average/Room average.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Caproy, We appreciate you taking the time to share your experience with us. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. You feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We hope to host you on a return trip.... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

The front desk was very friendly. My room was very comfortable and clean. Loved staying there.room service was really good. There was construction; but location was great. Security is visible. So, I feel safe parking car.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Emily V, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Tom Chigoy General Manager More 

Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

I got the room at a very great price, and I didn't expect 5-star experience, therefore I was very satisfied. The hotel room was very good for the money I paid. Free parking was awesome, and hotel entrance from the parking garage was convenient. Staff was very friendly too. The room was kept clean. The hotel was kind of odd,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear S N, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Houston Brookhollow Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Houston Brookhollow Hotel

Address: 3000 North Loop West, Houston, TX 77092
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, EasyToBook, Travelocity, Starwood, Hotwire, Hotels.com, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Houston Brookhollow Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton
Hotel Style:
#70 Business Hotel in Houston
#83 Family Hotel in Houston

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (9)
Viewed
Bathroom (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (8)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay