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Sheraton Houston Brookhollow Hotel

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3000 North Loop West, Houston, TX 77092
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1 room 1 guest
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Sheraton Houston Brookhollow Hotel
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393 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marquez, Texas
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had clients meeting me from the downtown and Galleria area. This was a perfect location in between both areas. It has lots of good parking so there's no worry about parking and is easy to get in and out of either onto 610 or 290. It has a restaurant on site which offers great food. It was quiet and... More 

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Jackson, Mississippi
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Returned here for a business trip after not staying here in several years. Rooms are very nice and have been updated -- stayed on the Club level floor. Room was clean. Comfy bed. Quiet. Breakfast was good. If traveling on business to NW Houston, this is a good place to stay. I would stay here again.

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Kolkata (Calcutta), India
Level Contributor
109 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to stay for 1 night with my wife before heading home and this was where we stayed. The location of the hotel is the only drawback we came across. Even a cab we took had difficulty navigating with GPS because of the construction. The check-in & check-out were quick. The rooms were neat & clean. I loved the... More 

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Belo Horizonte, MG
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There's a Walmart about 10 minutes away from the hotel, as well as a bunch of restaurants. The staff was friendly and they also gave us suggestions about what to do and told us things that were going on in the city at that time. There's a gift shop in the lobby, but I didn't get to explore much cause... More 

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Austin, Texas, United States
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had to run to Houston for last minute meeting. Checked in late. Clerk was especially kind and accommodating. Room was on 8th floor. Although it was still very hot outside even late at night, room was nice and cool. Comfortable bed and linens. Has security outside so parking lot was safe. Will definitely be returning here.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2015

I stayed here 3 days with my family. Staffs are great and room was clean. Complimentary bath goods awakeneded me in the morning, but there wasn't a flidge. I definitely recommend this hotel and will visit next time.

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Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 15, 2015

Our church hosted a house church shepherd conference from July 9 to July 11 at Sheraton Houston Brookhollow Hotel. Every thing was well organized from serving food to resetting tables and chairs between sessions. All the hotel staff was so supportive and nice during the entire conference.

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Fort Saskatchewan, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 29, 2015

We spent 3 nights here , what a great way to relax with a club room happy hour and breakfast was taken care of . We enjoyed Friday by the pool and used the exercise room a couple of times .... That Is one hot room . We were always greeted with a friendly hello and is there anything I... More 

Was this review helpful? Yes 1
roswell. n.m.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015

Five minutes (basically) to the Galleria area without the hassle of being "in" the area.There is still construction of 610 and 290 hiways but has improved. We just stayed on the frontage road. Parking is free and in the back. You come in from the parking area right to the hotel elevators. Linens were as soft as a Westin we... More 

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear 2020go, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Please accept my sincere apology that the fire alarm interrupted the comfort of your stay. This was an extraordinary experience and not indicative of our norm. Your kind... More 

1 review
2 of 5 stars Reviewed May 29, 2015

In this case you can't judge a hotel by first impressions. I have to admit no expense was spared on the exterior, nor the lobby. But I wish they would have spent more money on things like correcting the shower plumbing so that the hot and cold water were correct. You would think that a 3 1/2 star hotel would... More 

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear David W, It was kind of your to note our pleasant decor, but I'm sorry we disappointed you in the details. We appreciate your feedback and we’re very sorry for the issues that you experienced with the shower fixtures. We will take your comments regarding our light switches, refrigerators and indoor pool under consideration as we continually work to... More 

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