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All 451 Houston hotels

Extended Stay America - Houston - Galleria - Uptown

2.5 of 5 Hotel   |   2300 West Loop South, Houston, TX 77027 (Formerly Homestead Studio Suites - Houston - Galleria)
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Ranked #147 of 451 hotels in Houston
A recent review
3 of 5 stars Reviewed June 1, 2014
Kailash M
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72 people have reviewed this hotel

Traveler rating
    29
    18
    10
    5
    10
See reviews for
13
8
10
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

They have recently renovated the whole hotel, and while not luxurious, it is very nice considering the price. I stayed at this location for 3 months and the staff was among the most helpful and courteous I've seen in the US - from the front desk to the maintenance staff, they get the little things right. That said, they completely... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Zach - We received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to our staff are much appreciated; yet, we were disheartened to read that our housekeeping services were unsatisfactory, our internet was not functioning properly, and our grab-and-go breakfast was not to standard. We can assure you that we... More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 1, 2014

Less Value for Money - Very expensive when compared to nearby Extended Stay hotels for the same service, facilities & accommodation. Room service is only twice a week. Good this is: you got a full Kitchen, if you are on a long stay.

Was this review helpful? Yes
San Antonio, TX
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2014

I only stayed for 1 night even though this is an extended stay property. This property is recently remodeled and was clean & comfortable. It is also in a very convenient area, near the Galleria. Many restaurants & shops nearby.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 4, 2014

Good location: 10 mins to Galleria by foot; CVS and some restaurants just across the street. Friendly staff: nice and helpful. Cozy environment: rooms are well-equipped and there's even some handy recipes in kitchen. Strongly recommended.

Was this review helpful? Yes
Houston, Texas
Top Contributor
60 reviews 60 reviews
54 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 28, 2014

This property is very welcoming. Larisha made my check very fast and curious but pleasant. Everything and anything is within walking distance. Free breakfast . WiFi. You know the drill. Will return. Thanks too all the staff for the service and welcoming property.

Was this review helpful? Yes
Dallas, Texas
Contributor
20 reviews 20 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 18, 2014

From the check in to the check out ... Amazing attentive service by all staff. The general manager Tracy went above and beyond to ensure our stay was comfortable. Nice clean hotel. All rooms updated and well appointed. Felt very safe and secure at property.

Was this review helpful? Yes
Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed October 31, 2013

Contrary to some of the reviews I read before booking, the hotel accommodations during my three day stay were excellent. My room was clean and the bed was comfortable. The bathroom was very clean ....and stocked appropriately with towels and accessories. A cheerful staff member gave me a small shaving cream dispenser after I realized that I had left mine... More

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New Braunfels, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

I was pleasantly surprised at the cleanliness and service at this location. I had a less than satisfied experience at the location in north Houston on I-45. The service was great, and obviously this property is well maintained. The bed was very comfortable, and the bathroom was cleaner than I have seen in most other "value" hotels (Choice, BW, LQ,... More

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Cedar Hill, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

The General manager and the front desk was Awesome! They went out of their way to accomodate me and my family.,, They were very professional and friendly we drove in from Dallas for one night, got there too early and the room I reserved on Priceline was a smoking room.the GM found one for me:-) ..she has the best attitude.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you so much for the recent review of our property. I am thrilled that you chose to stay with us for your overnight stay. I am glad that the front desk and the General Manager were awesome and that they went out of their way to accommodate your needs. Thank you again for posting a review and we do... More

Rockport, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 16, 2013

Arrived and assigned to a room that was essentially trashed. I was assigned to another room but when getting coffee the next morning I was locked out of my room. Since no one was at the desk for another hour I could not get back in until after work. Staying at another property for the balance of my stay. Never... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thomas - I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the room you were checked in to was unclean. Still, I am glad we were able to provide you with a different one. As for the second room, I am sorry... More

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Additional Information about Extended Stay America - Houston - Galleria - Uptown

Address: 2300 West Loop South, Houston, TX 77027 (Formerly Homestead Studio Suites - Houston - Galleria)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Uptown 2.5*
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Also Known As:
Homestead Studio Suites Houston / Galleria Area Hotel Houston
Homestead Suites Houston
Homestead Houston
Houston Homestead Suites
Extended Stay America Houston

11 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
136

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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