We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Houston Memorial City

#92 of 481 Hotels in Houston
Certificate of Excellence
Hotel website
Hotel deals
945 Gessner Road, Houston, TX 77024
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Westin Houston Memorial City
The Westin Houston Memorial City
Panoramas (16)
View Map
Add Photo Write a Review

308 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I spend about 75 night per year on the road and I can't say enough good things about this hotel. The hotel is always clean and well maintained. The staff is knowledgeable and attentive if/when needed. It's location is right off the freeway and you can walk to about 15 restaurants. Eating out while traveling is easy and no fighting... More 

Helpful?
Thank David E
Southfield
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is so spectacular. Accomodations are spacious and well worth the price. Hotel has a skywalk over to the mall and my favorite restaurant the Cheesecake factory! The skywalk is so long and on a bit of an incline so it's great for ealy am exercise....and by the way if you fall out while walking, it's connected on the... More 

Helpful?
Thank Michelle S
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Michelle; Thank you for taking the time to share your experience at our property and the Memorial City area. I was pleased to read that you enjoyed the hotel and that your favorite restaurant, The Cheesecake Factory, was right next door. I look forward to welcoming you back to The Westin Houston, Memorial City soon! Be well, Kerry Ringham... More 

Red Rock, Texas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, with a walkway over to the mall and plenty of nearby restaurants. We had a double room, and it was nice and clean and comfortable. The hotel was very clean and quiet, with a huge lounge area inside the bar downstairs. The drinks were way overpriced, but I guess that's what you can... More 

Helpful?
Thank Brynda F
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Brynda, Thank you for the great feedback! We appreciate all guests that take the time to let us know how we are doing. I was pleased to read that you enjoyed some of the hotel amenities and businesses in the area. I look forward to welcoming you back to The Westin Houston, Memorial City soon! Be Inspired, Kerry Ringham... More 

The Hague, The Netherlands
Level Contributor
976 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 527 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thanks to a more realistic price point than last year -no doubt inspired by the tumbling price of oil- we could return to the Westin Memorial City. It is ideally located relative to the Memorial City Mall and the I10 highway. Memorial mall is a very practical mall to be at with upscale and budget shops ranging from an Apple... More 

Helpful?
Thank Hermes_NL
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Hermes, It was great to have you back! We appreciate you taking the time to tell us about your stay with us in Memorial City. We hope you enjoyed all of the shopping and dining in the area. We look forward to having you back soon. Thank you again! Be Well, Kerry Ringham General Manager More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago

The receptionist at the front desk Diana Ortega was very friendly and extremely helpful. I had several special requests for the room and the staff exceeded my expectations. The maids ensured my room was immaculate on a daily basis and offered to come at a later time to clean the room when we wanted to sleep in. I was also... More 

Helpful?
Thank slaugdk
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; It was a pleasure to hear that you enjoyed your stay during New Year's with us. Thank you for taking the time to tell us about your experience. I'm glad that you were able to take advantage of the great shopping and dining options in the area. We hope to see you again soon at the Westin Houston, Memorial... More 

sunbury, oh
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a large suite on NY Eve. We could see fireworks from all over the city. Our 15 year old loved the over-sized tub with a view of the skyline. It was a nice staycation as we live in Houston. Very convenient to the Mall. Staff was great.

Helpful?
Thank October02Traveler
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; Happy New Year! We appreciate you taking the time to tell us about your experience at our property. I'm happy to hear that you were all able to enjoy the great views and fireworks from your suite. We hope to see you again soon at the Westin Houston, Memorial City! Be Well, Kerry Ringham General Manager More 

1 review
5 of 5 stars Reviewed December 31, 2015 via mobile

Booked American Girl Package as a family getaway for our two daughters. When we arrived, they received a VIG (Very Important Girl) card, cake pops, milk, adorable beds for their dolls that we got to keep, and a personalized letter. We also got to choose a family movie in our room along with hot a chocolate. The next morning, our... More 

Helpful?
Thank Amy G
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Amy, I appreciate you taking your time to review the American Girl experience. We are thrilled to hear that your daughters enjoyed it. It truly is our most unique package offered. It was a pleasure to have you all join us. I look forward to welcoming you back to The Westin Houston, Memorial City soon. Happy New Year! Be... More 

Baton Rouge, Louisiana
Level Contributor
2 reviews
5 of 5 stars Reviewed December 31, 2015

The hotel made my little girl feel like a princess. She was thrilled when she saw a bed just for her doll that the hotel gave her. When we went to eat breakfast she couldn't believe they even had a seat for her doll. Great experience for all of us. The skywalk was so convienent to the mall and restaurants.

Helpful?
Thank Melissa M
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Melissa, Thank you for your wonderful review on the American Girl experience. We are thrilled to hear that your daughter had an amazing time. It really is a very unique package that is a pleasure to experience. I look forward to welcoming you back to The Westin Houston, Memorial City soon! Be Well, Kerry Ringham General Manager More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 21, 2015

The wife and I made last minute reservations and the staff was very quick and courteous to assist. Check-in was a breeze, but a lack of bellman carts at 10pm was disappointing. That generally isn't a busy check in time so clearly the staff had not retrieved the carts recently as we found three sitting on our floor when we... More 

Helpful?
Thank chddnn
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings – thank you for your feedback. Our main goal is to ensure that each guest feels comfortable and well taken care of, and I was concerned to read about the bedding comments. I will directly speak with the team to ensure that the issues are addressed. We hope to see you return to The Westin Houston, Memorial City again... More 

Missouri City, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 16, 2015

Stayed at this Westin in September 2015. We had a king size bed the sheets never wrapped around the corners of the bed thus they didn't stay on, very uncomfortable didnt sleep well! I had asked the people at front desk to put king size sheets on the bed not queen size....they were very pleasant and helpful BUT they don't... More 

Helpful?
2 Thank Sue M
TheWestinMemorial, Director of Operations at The Westin Houston Memorial City, responded to this review

Greetings Sue, Thank you for your feedback. Our main goal is to ensure that each guest feels comfortable and well taken care of, and I was concerned to read about your service issues. I would truly welcome the opportunity to speak with you to better understand this unfortunate situation. Please contact me at Nicholas.McDermott@westin.com I hope to hear from you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

811 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (152)
Viewed
Hotel & grounds (27)
Viewed
Room/suite (42)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (9)
Viewed
View from room (7)
Viewed
Dining (8)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (14)
Viewed
Other (35)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (625)
Viewed
Amenities (110)
Viewed
Deluxe King Room (42)
Viewed
Executive King Room with Balcony (69)
Viewed
Extended Stay Suite (103)
Viewed
Pool (30)
Viewed
Restaurants and Bars (83)
Viewed
Standard Double Room (39)
Viewed
Standard Room (42)
Viewed
The Hotel (107)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (11)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Houston hotels
1.0 mi away
Four Points by Sheraton Houston Citycentre
1.0 mi away
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
#20 of 481 in Houston
4.5 of 5 stars 629 reviews
0.7 mi away
Candlewood Suites At CityCentre-Energy Corridor
Show Prices
Show Prices
Show Prices
4.5 mi away
Omni Houston Hotel Westside
6.8 mi away
Crowne Plaza Suites Houston - Near Sugar Land
2.9 mi away
Embassy Suites by Hilton Houston - Energy Corridor
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay