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The Westin Houston Memorial City

4.0 of 5 945 Gessner Road, Houston, TX 77024
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Certificate of Excellence 2014
The Westin Houston Memorial City
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The Westin Houston Memorial City
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230 reviews from our community

Traveler rating
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    5
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corpus Christi, Texas
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is located next to Memorial Hermann Hospital which is perfect, in fact there is a skywalk connecting the two buildings. My first stay was in January then again in February. I have reservations for the end of March for some upcoming surgery. The rooms are spacious and well appointed. Also there is a skywalk connecting to a mall... More 

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Houston, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was on the 17th floor, so had a cool view. Room is spacious with plenty of room to work and to sit and read. Bed is wonderful - best sheets ever. Had a little icebox. Nice breakfast buffet, but pricey and too many carbs to tempt me, so I had generous servings of oatmeal and berries $10. There is... More 

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Bogota, Colombia
Top Contributor
54 reviews 54 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week, fora business meeting we had at the hotel. The rooms were good, good lighting, comfy bed, and enough space. I really liked that in desk next to the TV you could plug in an HDMI and VGA inputs to play on the TV. The gym was fairly suited, one bench press, 5 treadmills, 2 ellipticals,... More 

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Houston, Texas
1 review
2 of 5 stars Reviewed 1 week ago

I was at the Westin Houston in Memorial City today to view a space for an event that my organization has booked. I am writing this review because I had a totally dissatisfactory experience with the valet service this evening. Before even handing over my valet ticket or paying for my parking, I noticed my car rolling up. I would... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Me and my wife stayed over night for valentine's day. We got the best room with the special valentine's day package. First the parking was confusing and difficult but we managed. We got to the front desk which was nice. The girl at the front desk was helpful and someone even showed us to the elevator; from this point everything... More 

Was this review helpful? Yes 1
The Hague, The Netherlands
Top Contributor
555 reviews 555 reviews
123 hotel reviews
400 helpful votes 400 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a nice stay for business at the Westin Memorial City in December 2014 ... pleasant modern style Christmas atmosphere. Extremely conveniently connected to Memorial City mall. Now also some interesting restaurants as immediate neighbours, e.g. Vallone's. Regrettably their rates have gone up so much that in 2015 we cannot book this hotel anymore for business purposes. Perhaps the Westin... More 

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WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; thanks for sharing your comments, we do receive a great deal of positive comments about our property, including the convenient location and amenities we have to offer. I hope we will have the opportunity to see you again. More 

Longview
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Hotel is no-doubt very nice, the staff was nice, the room clean and it had the best shower in it...Heck I'm thinking of getting something like that installed in my home! Oh and if you get a chance visit the balcony the view is great!

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WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Well thank you for your feedback...and your compliments! It is so important to us that our guests enjoy every aspect of their stay with us, and it seems like you did. I am so pleased when I hear from another happy guest. I hope we have the pleasure of seeing you at the Westin Houston Memorial City again soon. More 

Silver Spring, Maryland
Top Contributor
55 reviews 55 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

True to the Westin reputation, this property is a fine hotel where the staff is helpful, friendly and attentive. The room was fine and I do love those Westin beds. The skywalk to the mall is convenient. But I don't think the room and amenities match the rack rate they charge and the hotel is a pretty good distance from... More 

Was this review helpful? Yes 1
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; thanks for sharing your comments, we get a great deal of positive comments about our property, including the Heavenly Beds and Sky Bridge to Memorial City Mall. I hope we will see you back at The Westin Houston Memorial City soon! More 

Cape Town, South Africa
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

This perfectly located hotel in Houston was a fantastic stopover for me while passing through the city. Very centrally located and with a link to the mall across the street, this is a perfect hotel to stay at. The staff are incredibly friendly and helpful, accommodating any requests. While I spent quite a bit of time at the mall and... More 

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WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings – thank you for your compliments to our hotel and staff! Our main goal is to ensure that each guest feels comfortable and well taken care of, and it is nice to hear that we are accomplishing that. I am so glad you enjoyed your stay, and we hope to see you back at The Westin Houston Memorial City! More 

Alabama
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2015

The Westin Memorial City is a fantastic hotel. From arriving until you leave the staff were friendly and very helpful. The hotel is over the top clean. The hotel itself is attached via skybridge to a huge mall with lots of stores and restaurants including a Target as well as to the Hermann Memorial Hospital. The room top work out... More 

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Well thank you for your feedback...and your compliments! It is so important to us that our guests enjoy every aspect of their stay with us, and it seems like you did. I am so pleased when I hear from another happy guest. I hope we have the pleasure of seeing you again soon. More 

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Additional Information about The Westin Houston Memorial City

Address: 945 Gessner Road, Houston, TX 77024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Memorial City 4*
Number of rooms: 288
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Also Known As:
The Westin Houston Memorial City Hotel Houston
Hotel Style:
#16 Luxury Hotel in Houston
#44 Business Hotel in Houston

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