We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Houston Memorial City

4.0 of 5 945 Gessner Road, Houston, TX 77024
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
The Westin Houston Memorial City
Professional photos View all
Browse nearby
The Westin Houston Memorial City
Write a Review

213 reviews from our community

Traveler rating
    93
    87
    21
    4
    8
See reviews for
25
32
6
118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (50)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (48)
All months
Los Gatos, California
Top Contributor
77 reviews 77 reviews
50 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel, with a great location next to excellent shopping. Its great to be here during the holiday season to enjoy all of the lights. I was in a condo room in the second tower, which was large, spacious, and very comfortable. I was only staying for 2 nights, and I was barely in my room.... More 

Was this review helpful? Yes
The Woodlands, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed at the Westin Memorial City for a weekend getaway. The hotel was very expensive and not worth it for the price. I did enjoy the proximity to the mall but did not enjoy the dated room. The service could have been a little nicer as well.

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A beautiful property, with great staff. Room 1428 was a corner room with panoramic views of the Houston skyline and surrounding areas. The bar in the lobby (024) looks like a set out of Las Vegas. The breakfast buffet was near perfection. My only wish would be more staff at the front desk to speak with hotel guests.

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; thanks for sharing your feedback. We rely very strongly on the comments we receive. I was delighted you enjoyed stay and hope to see you back at the hotel in the future! More 

Stephenville, Texas
Top Contributor
70 reviews 70 reviews
47 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent three nights here for a conference. We, and dare I say everyone in our conference, had a great stay. First off the location of this hotel is excellent. Its located right next to the mall with a skybridge, it has its own restaurants and bars but its a short stroll to many others. We parked our car... More 

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings – thank you for your compliments to our hotel and staff! Our main goal is to ensure that each guest feels comfortable and well taken care of, and it is nice to hear that we are accomplishing that. I am so glad you enjoyed your stay, and we hope to see you back at The Westin Houston Memorial City! More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 21, 2014

I was recently at the Westin for a conference. The facilities were clean and modern. They had a great restaurant and bar down in the lobby. The bar had a huge waterfall that gave it a really great feeling. The hotel room was clean and well appointed. There was no complimentary breakfast as some hotels offer, but the hotel is... More 

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; Thank you for sharing your experience. I was pleased to read that you were able to enjoy many of the hotel amenities. We get lots of great comments about the hotel. I look forward to welcoming you back to the Westin Houston Memorial City soon. More 

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

Stayed for 2 nights when moving out of our house. Great location because we could walk to food and the mall if we needed anything. New, clean. Parking lot is like all of those in that med center, it sucks. Weird tiny spots and endless circling in the lot, and you have to use a separate elevator to use the... More 

Was this review helpful? Yes
Austin,TX
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

Good venue for a meeting. Catered food was great. Hotel modern and clean and located next to I-10 with easy on- off access but noise level in room surprisingly quiet near freeway. Shopping mall connected to hotel. Parking good. For hospital guests its next door.

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Well thank you for your feedback...and your compliments! It is so important to us that our guests enjoy every aspect of their stay with us, and it seems like you did. I am so pleased when I hear from another happy guest. I hope we have the pleasure of seeing you again soon. More 

Bentonville, Arkansas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed November 17, 2014

I decided to go with this hotel because of the reviews I read about it and also because it is very close to a mall and lots of restaurants. There is actually a walkway from the hotel to the mall which was very convenient for us considering how cold it was this past weekend. Our room was on the 18th... More 

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings; thanks for sharing your comments, we get a great deal of positive comments about our property, including the convenient location and amenities we have to offer. I hope we will see you back at the hotel very soon. More 

Roswell
Top Contributor
61 reviews 61 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

I have been staying at the Westin Memorial for a number of years every November for an Annual conference and always look forward to my stay at this hotel. This year was no exception. At check-in I was asked what floor I prefer and location, and was put on the 18th floor close to the gym and pool but far... More 

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

I was very happy to read that you enjoyed your visit, we continue to receive many great comments about the hotels location and the quality of the hotel and service. I do appreciate you taking the time to share your comments and look forward to welcoming you back to the hotel again next year! . More 

Houston, Texas
Top Contributor
127 reviews 127 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 14, 2014

I just read the review about the horrible bridal shower at this hotel... ...my experience and reason for being at the hotel were completely different. My boyfriend and I checked into the hotel after buying one of those hotel web site "mystery deals." We knew the general area of town, the number of stars and the price. That was it.... More 

Was this review helpful? Yes
WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Well thank you for your feedback...and your compliments! It is so important to us that our guests enjoy every aspect of their stay with us, and it seems like you did! I am so pleased when I hear from another happy guest. I hope we have the pleasure of seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Houston Memorial City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Houston Memorial City

Address: 945 Gessner Road, Houston, TX 77024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Memorial City 4*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Starwood, Priceline, Expedia, TripOnline SA, Odigeo and Tingo so you can book your The Westin Houston Memorial City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Houston Memorial City Hotel Houston
Hotel Style:
#16 Luxury Hotel in Houston
#39 Business Hotel in Houston

131 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (15)
Viewed
View from room (5)
Viewed
Dining (4)
Viewed
Room/suite (32)
Viewed
Family/play areas (3)
Viewed
Bathroom (13)
Viewed
Business center/function rooms (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (11)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay