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The Westin Houston Memorial City

#92 of 474 Hotels in Houston
Certificate of Excellence
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945 Gessner Road, Houston, TX 77024
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1 room 1 guest
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The Westin Houston Memorial City
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked a suite with balcony and a second room for four, for a total for almost $500. Arrived at 2pm. Another large group had checked out very late causing a major backup in cleaning rooms. About 100 families packed in the lobby over the next several hours as rooms became available. Many were extremely unhappy as they had plans and... More 

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Houston, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin Memorial City for 10 days for a conference I helped facilitate. It was an excellent stay personally and professionally. The hotel staff consistently checked on us to make sure we had everything we needed and then some. They even made provisions for us at the spur of the moment when needed and didn't penny pinch... More 

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McAllen, Texas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I absolutely love to stay at this location. My little girls love the service they receive with the American girl Package option. A cute bed for their doll, with a pillow and a blanket. Cute cupcakes! Aside from that, I love the view, I love the cleanliness, the hospitality and the amazing nights in their comfortable beds.

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Of course the hotel is fabulous and glamourous. The staff is professional and the rooms clean and well appointed. During the week, when business people no doubt stay, the rate can be quite high - especially for a family of six needing two rooms. But on the weekend we stayed we got a room for under $100. My kids loved... More 

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Houston, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

The valet staff parked two vehicles right in front of the entrance backing traffic into the street. The front desk staff was surly and unhelpful. And the bottom sheet did not fit our bed. It took two trips and six sheets to get it right. Motel 6 would have done much better!

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wanted to give a shout out to Toriano Washington for helping me with my luggage and my car valet. It was very very hot outside and he went back inside the hotel for water and a cool rag for me to have on hand during my day of travel. Very thoughtful. I stay at this hotel regularly and would highly... More 

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MERSEYSIDE
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is attached to the memorial mall and right across from target etc for essentials. Kids enjoyed the pool on the 18th floor and good view across Houston. Pool isn't huge but its fun and theres a hot tub and gym on the same level. Didn't use the bars down stairs but they looked nice. Was literally a stopover on... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

My friends and I stayed at the The Westin in Memorial this past weekend and took advantage of the "Girls Get-A-Way" package for a friends bridal shower. We had a FABULOUS time! We arrived early, prior to check-in at 3pm, and our room was already ready. We were able to have our bags delivered to our room as we went... More 

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Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 22, 2015

This is my second time staying at The Westin Houston Memorial City. I like the location of this hotel in relation to the Memorial City Mall and City Centre. It also would make a great place to stay to visit any friends or family that are staying at Memorial City Hospital right next door. The hotel is swanky, with great... More 

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Ashland, Ohio
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 21, 2015

The kids and I recently traveled to The Westin in Memorial City on the 4th of July! We had a room on the 16th floor and it was gorgeous! The room had double beds, plus a chair that my son slept in (he chose to), but everyone was still comfortable! The pool is had an amazing view from the 18th... More 

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