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The Westin Houston Memorial City

4.0 of 5 945 Gessner Road, Houston, TX 77024
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The Westin Houston Memorial City
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The Westin Houston Memorial City
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209 reviews from our community

Traveler rating
    91
    87
    19
    4
    8
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24
32
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115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was recently at the Westin for a conference. The facilities were clean and modern. They had a great restaurant and bar down in the lobby. The bar had a huge waterfall that gave it a really great feeling. The hotel room was clean and well appointed. There was no complimentary breakfast as some hotels offer, but the hotel is... More

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Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights when moving out of our house. Great location because we could walk to food and the mall if we needed anything. New, clean. Parking lot is like all of those in that med center, it sucks. Weird tiny spots and endless circling in the lot, and you have to use a separate elevator to use the... More

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Austin,TX
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Good venue for a meeting. Catered food was great. Hotel modern and clean and located next to I-10 with easy on- off access but noise level in room surprisingly quiet near freeway. Shopping mall connected to hotel. Parking good. For hospital guests its next door.

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Bentonville, Arkansas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I decided to go with this hotel because of the reviews I read about it and also because it is very close to a mall and lots of restaurants. There is actually a walkway from the hotel to the mall which was very convenient for us considering how cold it was this past weekend. Our room was on the 18th... More

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Roswell
Top Contributor
57 reviews 57 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have been staying at the Westin Memorial for a number of years every November for an Annual conference and always look forward to my stay at this hotel. This year was no exception. At check-in I was asked what floor I prefer and location, and was put on the 18th floor close to the gym and pool but far... More

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Houston, Texas
Top Contributor
116 reviews 116 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I just read the review about the horrible bridal shower at this hotel... ...my experience and reason for being at the hotel were completely different. My boyfriend and I checked into the hotel after buying one of those hotel web site "mystery deals." We knew the general area of town, the number of stars and the price. That was it.... More

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Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My once in lifetime bridal shower was ruined. When I made the reservation I toured the suite with the manager and shared with him that I would have 10 ladies joining me for the evening for a shower. I explained that we would have a masseuse in the room and would like 10 robes. He said "no problem" and I'll... More

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Gladstone, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay at the Westin Memorial City exceeded expectations. It's not a hotel that you would typically choose to stay at except to be close to the hospital or if there is a business function at the hotel (mine was the latter). The parking garage offers easy access to the hotel at a reasonable parking rate (our function offered a... More

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Huffman, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel. Perfect location. Friendly staff. Beautiful view. This is our second stay at The Westin In Memorial City and we enjoyed it as much as the first. We stayed in an executive suite and the view of the city was stunning. A charity event brought us to this particular hotel and everything about the event was perfect. No complaints.... More

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WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Thank you so much for sharing your review of our hotel and staff. The comfort and satisfaction of each of our guests is our top priority, and I am so happy to hear that you were pleased with your stay with us! I am anxious to share your comments with our staff, as they are also always pleased to hear... More

1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel is nice but the location is nicer. If you are there for business you will not need a car. The hotel connects to a hospital and a large mall with a playground. There are plenty of restaurants very close. The toiletries are high quality and smell great. The soap is even shaped like a little green leaf and... More

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WestinMemorialCityGM, General Manager at The Westin Houston Memorial City, responded to this review

Greetings – thank you for your compliments to our hotel and amenities! Our main goal is to ensure that each guest feels comfortable and well taken care of, and I was concerned to read about your service issues. I will directly speak with the Housekeeping and Front Office team to ensure that your concerns are adddressed and they do not... More

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Additional Information about The Westin Houston Memorial City

Address: 945 Gessner Road, Houston, TX 77024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Memorial City 4*
Number of rooms: 288
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Also Known As:
The Westin Houston Memorial City Hotel Houston

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