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All 451 Houston hotels

Palace Inn and Suites - Willowbrook

2.0 of 5 Hotel   |   14350 Tomball Parkway, Highway 249, Houston, TX 77086
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Palace Inn and Suites - Willowbrook
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Ranked #356 of 451 Hotels in Houston
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6 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Fayetteville, North Carolina
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 27, 2014

The people at the service desk were very nice. It was a gentleman but when he walked out a lady walked up dressed rather "strange". Got my key went to the car to get my things and noticed housekeeping cleaning a room. What hotel do you know cleans a room at 1030 at night. Other activity seen kind of raised... More

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Dallas, Texas
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 19, 2013

The room was way more than I expected. It was wonderful and even included a black light to light up some art on the ceiling. Lots of furniture to work if you're in on business. Encased flat screen tv was awesome. Mini fridge and microwave. Great room for business travelers except for the fact that the wifi does not work.... More

Was this review helpful? Yes 1
Broken Arrow, Oklahoma
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 18, 2013

My first impression of this hotel is that it is very shady! The management is very unprofessional, and the overall appeal of the hotel is that it is a very low class area. I constantly felt like I had to ensure that my car wasn't broken into. In addition, it is extremely noisy! There was a door bell / chime... More

Was this review helpful? Yes 1
Albuquerque, New Mexico
4 reviews 4 reviews
2 of 5 stars Reviewed January 31, 2013

Hotel looked new from the outside but the furniture was falling apart. I asked specifically for a non smoking room on my reservation and when I arrived. The room smelled horrible. The odor was so strong that several sprays of Febreeze did not work. This odor was overwhelming and smelled worse than smoke. The pictures on the Internet are "incorrect".... More

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Houston, Texas
1 review
5 of 5 stars Reviewed November 26, 2012

The Inn was one of the best motels I have stayed at. I got the best bang for my buck. The service was awesome. For Example I had a flickering light and I called the front desk and within 10 minutes they already had fixed it. It was great and I would recommend it to anyone of my friends and... More

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Additional Information about Palace Inn and Suites - Willowbrook

Address: 14350 Tomball Parkway, Highway 249, Houston, TX 77086
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palace Inn and Suites - Willowbrook 2*
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