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Raintree Inn & Suites

3675 South Loop West, Houston, TX
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1 room 1 adult
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6 Reviews from our TripAdvisor Community

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3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 7, 2015 via mobile

My experience at Raintree was not good. It smells, no towels ready, left dirty nasty towels on shelves, call to the office 1st clerk was apologize. The second clerk we call about the WiFi and not being clean, he was rude and not concerned how we felt.Ask for money back he said it'll be 3-4 days before I got my... More 

Helpful?
Thank Michelle L
Cedar Park, TX
2 reviews
4 of 5 stars Reviewed November 28, 2013 via mobile

Needed a room for two days at Thanksgiving for the two of us. What a great value for the money. Spacious, clean rooms. Large wood frame bed just like in the photo. Pink sheets. Large screen TV but no HD. Helpful, courteous, employees. Will stay here again or could pay another $30 per night on the other side of 610.

Helpful?
Thank Ronald R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 28, 2013

This place is very NASTY!! There were roaches in the restroom. We found fleas beneath the sheets. The carpet hadn't been cleaned in years. No customer service etiquette. Overall it was a horrible experience!! Will NEVER go back there!!!

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2 Thank thelov
Jena, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 7, 2012

My husband is a patient at MD Anderson Cancer Center and we have stayed here for every visit since this motel opened a few years ago. We have never had any problems with the rooms, cleanliness, comfort, etc. The owners/managers are very nice people, always accommodating when I have had a special request. As I said, we have stayed here... More 

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1 Thank Jean S
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 8, 2012

I went this morning to get a room an the man Raul or razul was very rude. They are very unprofessional people all together. He ignored my request. He didn't want to give me his name at first. The other I was trying to report him to only took his side, telling me to call the police if I want... More 

Helpful?
2 Thank Forte30
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 5, 2011

These people are too mean to customers, they should never have a hotel, bad business, too petty, i will be talking to the BBB about this business, very dissappointed, there are too many good, nice, clean hotels, much better than this one...

Helpful?
3 Thank redbird98

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