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All 456 Houston hotels

Four Points by Sheraton Houston Hobby Airport

3.0 of 5 Hotel   |   8720 Gulf Freeway, Houston, TX 77017
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Ranked #138 of 456 Hotels in Houston
A recent review
5 of 5 stars Reviewed November 6, 2014
fenwayman Boston
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125 reviews from our community

Traveler rating
    62
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    15
    6
    8
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34
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed 3 weeks ago

Room 105 stunk like sewer. Could not get logged onto the computers. Computers not up to date. Have stayed here every year for the past 5 years when we cruise but this will be the last time. Next time we will stay in Galveston

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review

Dear Clay D, We greatly appreciate your loyalty to our hotel, so we are very alarmed by the feedback you shared. It’s our priority to provide our guests with uncomplicated comfort and great customer experience, so we will address your comments with housekeeping immediately and ensure they are properly handled. Our General Manager, Shawn Edwards, would like to personally amend... More 

Boston
Top Contributor
182 reviews 182 reviews
158 hotel reviews
302 helpful votes 302 helpful votes
5 of 5 stars Reviewed November 6, 2014

I stayed at the Four Points Hobby Airport after a business trip to Houston. I don't generally like the Four Points brand so was taking a chance, but that chance paid off. From the pick up at the airport to the drop off the next day, every staff member I met was friendly and helpful. The shuttle arrived quickly when... More 

Was this review helpful? Yes
FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Sounds like we were the winning bet this visit. I am happy to hear that you were happily surprised by our service. We do our very best to make sure all of our guests have an enjoyable experience. I will share you comments with the entire team and I am sure they will be excited. We look forward to your... More 

New Delhi, India
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed here for a week and found this place very nice and worth the money spend. Although it may not match up to some of the properties by same brand, but rooms are very spacious and service is quick. Staff is very attentive and responsive. Chef, Mark [ if i remember correctly] was very polite and courteous as well. Although... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

I am happy to hear that you enjoyed your stay with us and I thank you for taking the time to share you feedback. You are absolutely correct, we are a bit of a distance from the wonderful Houston Galleria. Our close proximity to Hobby airport provides easier access to destinations such as Galveston, University of Houston, Reliant Stadium, and... More 

Dallas, TX
Top Contributor
71 reviews 71 reviews
37 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed October 20, 2014

I recently spent 2 nights here using Starwood points and really liked the hotel. Downtown is not too far is you dislike the prices there. The place was clean and the staff was extremely nice. I was a little worried about the "neighborhood" but everything was fine. Parking lot is well lit. Free coffee in the lobby. I had a... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Your feedback is a critical component to our success. We are excited to hear that you enjoyed your stay with us. The size of our rooms is definitely a popular amenity among our guest. Most people love the fact that they can stretch out and our full two room suites are the best buy you can get in this area.... More 

McDonough, Georgia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 17, 2014

When I am on business I am out working all day and all I need is a good meal at a reasonable price. A very comfortable bed so when I wake in the AM I am well rested. The shower is strong and hot. Breakfast made to order. Staff attentive and good natured. At a pretty good price. For me... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Our proximity to the airport, full service restaurant/bar, and over sized rooms definitely make us the business man's first choice in the area. I am happy to hear about your experience and I will share your thoughts with the entire team. Please come and visit us again during your next trip to the Houston area. More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed September 18, 2014

The staff here are super friendly and accommodating! The rooms are really nice, I enjoyed my early morning workouts in the fitness center and how handy this hotel was when flying into the Houston Hobby Airport! One quick call when we landed and they promptly sent the courtesy van to pick us up! The rates were much more reasonable than... More 

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed September 11, 2014

Stayed here on business. Staff was friendly and helpful, suggested a couple restaurants for us to check out. Matthew checked us in and Starsha helped us with other questions we had. Overall very pleased with the experience.

Was this review helpful? Yes
FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Thank you for taking the time to provide your feedback. I am happy to hear that you enjoyed your stay with us. I will pass your compliments along to Starsha, Matthew and the entire team. We look forward to your next visit. More 

York Haven
Top Contributor
68 reviews 68 reviews
47 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 10, 2014

Was very disappointed in my experience at this location. Not at all up to Sheraton Brand standard. First room checked into was not clean and toilet had been used. they moved me to another location. When I ordered breakfast the next morning my over easy eggs were as hard as a rock and one piece of toast all for the... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

We really appreciate your review of our hotel. It appears that we fell short of your expectations in our restaurant as well as in your overnight accommodations. As a team we will review and address your concerns to ensure your satisfaction during your next visit. Your feedback is a valuable part of our success and we thank you for bringing... More 

A TripAdvisor Member
5 of 5 stars Reviewed September 9, 2014

We checked in at this location after not having a good experience with our first hotel. This hotel was very comfortable and quiet. Also, it was very clean and the staff were super nice. Should have booked this hotel first it would have saved us from the headache from the first hotel we stayed in. We know now to stay... More 

Was this review helpful? Yes
FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Although we were your second choice, we are happy to hear that we could assist in helping you recover from a rough start to your vacation. Our goal is to assist in any way we can to ensure that you have an enjoyable stay. We look forward to be being your first selection during your next visit. Hopefully you can... More 

Saginaw, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed September 4, 2014

Hotel was really nice, the bed was really comfortable. From check in to check out, all was fine food was good, staff was nice, I was there on business so I didn't interact a lot, but my stay was nice.

Was this review helpful? Yes
FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

I am happy to hear that you enjoyed your stay. We work well with all of your neighbors in the area, and we are thankful that they steered you in our direction for accommodations during your conference. We hope during your next visit that you will have time to relax and enjoy some of the other amenities we have to... More 

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Additional Information about Four Points by Sheraton Houston Hobby Airport

Address: 8720 Gulf Freeway, Houston, TX 77017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Houston Hobby Airport 3*
Number of rooms: 79
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Also Known As:
Four Points By Sheraton Houston Hobby Airport Hotel Houston
4 Points By Sheraton Houston Hobby Airport
Hotel Style:
#40 Best Value Hotel in Houston
#47 Family Hotel in Houston
#123 Business Hotel in Houston

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