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Four Points by Sheraton Houston Hobby Airport

3.0 of 5
8720 Gulf Freeway, Houston, TX 77017
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Four Points by Sheraton Houston Hobby Airport
Ranked #63 of 437 hotels in Houston
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81 reviews from our community

    Trip type
Traveler rating
    46
    21
    7
    1
    6
Date Rating
Ohio, United States
1 review
1 of 5 stars Reviewed June 15, 2013 NEW

This review is for my husband. Reviewed the hotel on this site before booking and did read about another SPG member that was promised a few things that were not delivered upon. Was not awarded the 500 points I was for taking part of their "be Green" program which was 250 points for each day you didn't request maid service,... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed May 12, 2013

Close to the airport. Very nice and friendly staff. Rooms are great and comfortable. I was there for only one night. Even though I was there extremely early they reduced the early checkin fee for me. Rooms were quiet, clean and very relaxing. Breakfast was fast and tasty. Love the cozy lobby area and bar. Wish they were open for... More

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Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
May 19, 2013

Dear Keyna W: Thank you for acknowledging our hard work! We try to provide our guests with the best in southern hospitality during their respective stays. Our breakfast is tasty and I am glad you enjoyed it. For all travelers without transportation, we provide shuttles nightly to local restaurants and even provide recommendations. Our goal is for you to enjoy... More

Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 9, 2013

Overall, Its a cosy hotel and an excellent stay. The service staff were all very good and accommodating. Once again, Sheraton has delivered. Don't expect swimming pools and all. If you're here for business or a stay-over, this is a great place. The front desk has great recommendations for food and they are good! I took about 20 mins to... More

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Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
May 10, 2013

Hi ilikechilli: Thank you very much for the kind words! OTC is definitely a busy time and we are glad that we made your experience unique and satisfying. Kim and Annie were excited to hear about your feedback. Our location is very convenient and easily accessible from Interstate 45. We hope to see you again soon and wish you safe... More

Raleigh, North Carolina
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 6, 2013

On our way to Houston we found this property and decided to stay, once the reservations were made we received an email saying "upgrade to a king suite for $10.00 a night". Since we could only book a double we decided to try this and once we got to the hotel the lady at the front desk told us that... More

Was this review helpful? Yes 1
See 2 more reviews by Dave C for Houston
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
May 10, 2013

Hello Dcaillier: I am very sorry for the issues encountered with the property. Based on our star rating, we strive to remain one of the best in Houston. In your situation, that was not the case. Regarding the upgrade, the promotion is sent 24 hours ahead of time to accommodate the change. As this was the same day, the promotion... More

peakuhb00
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 26, 2013

Close to airport..... it was clean and the beds were comfortable. Lobby area is very small but we were only there for one night before catching an early morning flight. Coffee would be nice 24/7 since it is so near an airport and early flights do not allow you to take advantage of the breakfast which begins serving at 6.

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Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review
April 30, 2013

Dear peakuhB00, Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your positive comments about our hotel. We do offer coffee in the lobby for free daily, and hope you were able to grab a cup before you left for your early flight. We look forward to welcoming you back on... More

albuquerque nm
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 18, 2013

If you happen to be in Houston near Hobby Airport and it happens to be in the heat of the summer, here is your oasis. You stumble in, are quickly handed your room key, find your room in this not overly large hotel, and ahhhhhh, there's the bed, all plump and fluffy and high quality. Close the curtains, sink your... More

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See 5 more reviews by highdesert95 for Houston
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review
April 22, 2013

Dear highdesert95, We thoroughly enjoyed reading you review and want to thank you for sharing your experience with us! We are thrilled to hear how easy and convenient you found our location, but more importantly, how much you enjoyed our comfortable beds. At Four Points, we want all of our guests to leave feeling well rested and ready to take... More

Santa Fe, New Mexico
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 15, 2013

This is a typical business hotel. By being 10 min. from the airport puts you away from the usual airport noise which can be a big plus for a one night layover. It offers an airport shuttle that you do need to call before you arrive. It has a bar and mini-restaurant with friendly helpful staff. it has one drawback;there... More

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Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review
April 19, 2013

Dear 505Taste, Thank you for sharing your experience of our hotel with us. We are glad to hear you enjoyed our complimentary shuttle, as well as the room accommodations and friendly staff. We are disappointed however to hear you were not satisfied with our proximity to restaurants within walking distance and understand how this could have been frustrating. We do... More

Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 15, 2013

I enjoyed staying here during my visit to Houston, rooms were clean and neat. I got a room with view to freeway. I only had problems with the location, first time I missed the entrance then I had to take round and have to come back again, then I was having difficulty in finding a good place to eat nearby.... More

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Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review
April 19, 2013

Dear Jacob J, Thank you for providing your positive comments on our hotel and your recent stay. We are glad to hear you enjoyed your time with us and that you found both your guest room, and our staff to be very accommodating. we look forward to welcoming you back in the near future! More

Virginia Beach VA
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 12, 2013

This is my second stay at this property, both for business. My first visit involved a Meet and Greet reception with a small cocktail party and interviews following the second day. The staff was very accommodating and was extremely friendly and helpful. I am back this week with a team of >30 for a two day training. Again the service... More

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Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review
April 19, 2013

Dear debbiesky, We truly appreciate all of your positive comments about our hotel and your experiences. We are thrilled to hear how accommodating our hotel is for your group visits, and how friendly and helpful you found our staff to be. We are also glad to hear you enjoyed our guest rooms so much as our main goal at Four... More

Grass Valley, California
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 27, 2013

I stayed here for a week while working on a project in this Southeast part of town. Yes, the surrounding area is not the greatest -- but I never felt threatened like the reviewer below me. And I found myself walking to and from my car VERY LATE virtually every night. The rooms were cheerful and tastefully decorated and the... More

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Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review
May 10, 2013

Hi Rudolph_Wurlitzer: Thank you very much for the kind words and star rating. We are glad that you enjoyed your stay and felt comfortable throughout. We are a very busy property and safety is always our concern. We do have security each night as well. You definitely missed out on trying some of our famous dishes. We do have the... More

 
 
 
 
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Additional Information about Four Points by Sheraton Houston Hobby Airport

Also Known As:
4 Points By Sheraton Houston Hobby Airport
Four Points By Sheraton Houston Hobby Airport Hotel
Four Points By Sheraton Houston Hobby Airport Hotel Houston
Address: 8720 Gulf Freeway, Houston, TX 77017
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Houston
#30 Best Value Hotels in Houston
#71 Business Hotels in Houston
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This Four Points Sheraton is minutes away from Houston's Hobby Airport. In addition to comfortable hotel rooms and suites, this location also has flexible meeting space. ... more   less 
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