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All 451 Houston hotels

Four Points by Sheraton Houston Hobby Airport

3.0 of 5 Hotel   |   8720 Gulf Freeway, Houston, TX 77017
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76%
Ranked #140 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed yesterday
Mitchell B Sterling, Connecticut
  • Reviews (112)
  • Photos (24)
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  • Room tips (26)
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112 people have reviewed this hotel

Traveler rating
    57
    28
    15
    4
    8
See reviews for
32
10
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48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Sterling, Connecticut
1 review
4 of 5 stars Reviewed yesterday NEW

During my recent three week stay for business, I am fortunate enough to have had my first Four Points by Sheraton experience at this hotel, from day one, with Allen's courteous, professional, and timely check-in. I enjoyed the cozy atmosphere of the lounge, and good to excellent restaurant downstairs. I enjoyed each of Chefs Mark and William's dinner entrees, and... More

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Orange County, CA
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is my first stay at a Sheraton Brand hotel. I recently joined the starwood rewards program and was excited about a promotion being offered...I am a platinum member under two programs and thought I'd start building a profile under a new brand....not certain I made the right choice. My room is in the middle of the hall....I can hear... More

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Senior Contributor
25 reviews 25 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

At least twice a year I stay at a Four Points near Niagara Falls and another on in London, Ontario. They are very nice, spotlessly clean hotels that I have given five-star ratings to and always return to every time I make the trip to Canada. So when I flew into Houston Hobby the night before a cruise I picked... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our flight was delayed and we missed our connection out of Houston so the airline gave us a voucher for the Sheraton Four Points. We were not pleased, we had no idea what to expect from a "voucher hotel". When we arrived at the Hobby airport, we called them so the shuttle could pick us up. Their shuttle was full... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review

Dear TimandSamC, We are glad to hear that our hotel exceeded your expectations during your recent stay with us. We are happy to provide you with great service, and we will celebrate with Matthew on his outstanding service. We hope that you will decide to stay with us for a longer trip in the future so that you can experience... More

Houston, Texas
Top Contributor
71 reviews 71 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

i have stayed here more than once, it has always been a nice property, but in the past was not always up to par on the housekeeping, now it is spot on and i was very happy with the condition of my room and the bed was the most comfortable, the front desk staff especially Matthew were so nice i... More

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ARLINGTON
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 18, 2014

Had an overnight stay at this location. Picked up by the shuttle which was very prompt from Hobby Airport. The driver (a lady) was very pleasant during the short trip over to the hotel. Check in was smooth and was even given a card for a complimentary beverage by the desk clerk, whom I later found out is the GM... More

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DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Dear Lesta A, Myself and the entire was pleased to hear your positive feedback in regards to your past stay. We take great pride in ensuring all our guests have a pleasant and memorable experience at our hotel. Looking forward to seeing you on your next trip to Houston. More

Salzburg, Austria
Top Contributor
60 reviews 60 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 14, 2014

Hotel has good size rooms as long as you are away from I-45. That's where it stops. This hotel needs Major TLC. Air Con either gets too cold or unbelievable hot. Bathroom faucets has to be feather touched otherwise they will be on floor.. Won't stay again

Was this review helpful? Yes
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hi SKU1970, I want to apologize your recent stay did not meet your expectations and have noted the concerns on the bathroom sink faucet and A/C. Although I am unable to pinpoint your exact room number I will make my maintenance team aware of these issues. Thank you for sharing this feedback and I hope you have a great day. More

Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2014

We stayed here because our cruise into Galveston was late getting in and we missed our flight. We arrived at about 9:30 p.m., they shuttle picked us up from the cruise transfer at the airport. Cedric made sure that everything was taken care of and even carried our bags to the room because we hadn't had dinner yet and the... More

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DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hi Tomahawk43, From the entire stay especially Cedric at the front desk we want to say it was a pleasure servicing you and your family. We take great pride in customer service and want our hotel to be your home away from home. Again thank you and we will be looking to see you again soon . More

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 22, 2014

We were there for 1 night, booked and paid for with booking.com with company card but the guy kept asking for payment. I have shown him the payment receipt by email that the room was charged to the credit card but still, kept on requesting payment. It was late and I didn't want to argue anymore and just said "charge... More

Was this review helpful? Yes 1
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Good Afternoon Aweiys, Please accept my sincere apologies for the discrepancy with payment upon arrival to the hotel. I'm sure it was a simple oversight from my front desk agent but in no way should have argured the issue. If you have any billing errors on your side please feel free to contact me directly and I will personally handle... More

Top Contributor
63 reviews 63 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 10, 2014

Room was clean. Beds were comfortable. Lots if pillows!! Parking lot appeared safe. Starbucks, large grocer & lots of food nearby. Used the shuttle service to take us downtown for $15. Driver was great. Front desk staff was helpful. Restaurant inside.

Was this review helpful? Yes
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hi NewOrleansZombie, Thank you for your reviewing your recent pleasant experience with us. We take great pride in delivering Exceptional Guest Satisfaction and I have passed on the news to my team. Looking forward to seeing you again soon. More

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Additional Information about Four Points by Sheraton Houston Hobby Airport

Address: 8720 Gulf Freeway, Houston, TX 77017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Houston Hobby Airport 3*
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Also Known As:
4 Points By Sheraton Houston Hobby Airport
Four Points By Sheraton Houston Hobby Airport Hotel Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#27 Best Value Hotel in Houston #40 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
This Four Points Sheraton is minutes away from Houston's Hobby Airport. In addition to comfortable hotel rooms and suites, this location also has flexible meeting space. ... more   less 
Number of rooms
79

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