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Four Points by Sheraton Houston Hobby Airport

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8720 Gulf Freeway, Houston, TX 77017
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Four Points by Sheraton Houston Hobby Airport
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#147 of 458 Hotels in Houston
A recent review
4 of 5 stars reviewed 2 days ago
Troy D
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131 reviews from our community

Traveler rating
    63
    36
    17
    7
    8
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37
11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars NEW

Stayed here for a conference. Had a nice clean room. Bed was comfortable. It was cold inside my room because the heater was turned off. It didn't take long for it to warm up. Ordered room service while I was here and had a delicious hamburger. Beer was a little on the expensive side, but it's a hotel. My flight... More 

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Boston
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Good basic hotel. Small food service. No breakfast. Good shuttle service to hotel or local restaurants. Good points: everyone, from the desk manager to kitchen supervisor to the shuttle drivers provided great and friendly customer service. Our room was just fine though it was easy to hear walking around above us. Outdoor pool but we were able to use an... More 

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São Paulo, SP
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 12, 2015

My experience with the hotel was short but nice. My flight was cancelled so I got the shuttle to/from the hotel, check-in/check-out was fast and efficient, the room had a nice size and everything was very clean. The shower was nice and comforting after a few hours of waiting and stress at the airport. The only thing that I could... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

We are happy to hear that you enjoyed your stay with us, even though it was unplanned. Let's just consider it a pleasant surprise. Hopefully in the future you can plan a trip to enjoy are great city and property even more. Thank you for taking the time to share your experience with the world. More 

Round Rock, Texas, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 9, 2015

I always stay at a Sheraton when I come to Houston and this location is the worst one I've been to so far. This is a much older property that needs renovating. No breakfast buffet or do they sell anything ready. You have to order from a waiter. The fire alarm went off for two hours in the morning I... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Jennifer, your opinion does matter. We appreciate you taking the time to provide your feedback. You will be happy to know that, unlike most Four Points locations, we will start providing "grab and go" options during breakfast service. Our customers have told us that this is important to them, especially since we are so close to the airport. We are... More 

Joplin, Missouri
Top Contributor
57 reviews 57 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 3, 2015

We flew into Hobby to leave the next day on a cruise. We decided to stay at the Sheraton because I had points I could use. They picked us up quickly, and the hotel was very close to the airport. Our room was nice and clean. The bathroom was very large which was nice with three of us in a... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

I am happy to hear that you enjoyed your accommodations and service during your time with us. The size of our rooms and bathrooms are definitely one of our most popular assets. I was shocked to hear that you did not enjoy the food at our full service restaurant and bar. I hope that if you have time you could... More 

Washington DC, District of Columbia
Top Contributor
153 reviews 153 reviews
66 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed December 29, 2014

I can't imagine why someone would stay here unless they're heading to Hobby Airport the next day, and the good news is that the hotel is great for that. There's a regular shuttle, and the hotel is close. Staff are friendly, check-in is quick and professional, although the place seems understaffed and front desk is often overwhelmed. The rooms, however,... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

We appreciate your comments. Your feedback is a critical part of our success. We will definitely share your thoughts with the team and come up with a sure fire plan to delight you during your next visit. Please feel free to reach out to us now or in the future should there be anything else we can do for you. More 

1 review
2 of 5 stars Reviewed November 30, 2014

Room 105 stunk like sewer. Could not get logged onto the computers. Computers not up to date. Have stayed here every year for the past 5 years when we cruise but this will be the last time. Next time we will stay in Galveston

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Houston Hobby Airport, responded to this review

Dear Clay D, We greatly appreciate your loyalty to our hotel, so we are very alarmed by the feedback you shared. It’s our priority to provide our guests with uncomplicated comfort and great customer experience, so we will address your comments with housekeeping immediately and ensure they are properly handled. Our General Manager, Shawn Edwards, would like to personally amend... More 

Boston
Top Contributor
181 reviews 181 reviews
156 hotel reviews
303 helpful votes 303 helpful votes
5 of 5 stars Reviewed November 6, 2014

I stayed at the Four Points Hobby Airport after a business trip to Houston. I don't generally like the Four Points brand so was taking a chance, but that chance paid off. From the pick up at the airport to the drop off the next day, every staff member I met was friendly and helpful. The shuttle arrived quickly when... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Sounds like we were the winning bet this visit. I am happy to hear that you were happily surprised by our service. We do our very best to make sure all of our guests have an enjoyable experience. I will share you comments with the entire team and I am sure they will be excited. We look forward to your... More 

New Delhi, India
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed here for a week and found this place very nice and worth the money spend. Although it may not match up to some of the properties by same brand, but rooms are very spacious and service is quick. Staff is very attentive and responsive. Chef, Mark [ if i remember correctly] was very polite and courteous as well. Although... More 

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FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

I am happy to hear that you enjoyed your stay with us and I thank you for taking the time to share you feedback. You are absolutely correct, we are a bit of a distance from the wonderful Houston Galleria. Our close proximity to Hobby airport provides easier access to destinations such as Galveston, University of Houston, Reliant Stadium, and... More 

Dallas, TX
Top Contributor
70 reviews 70 reviews
36 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed October 20, 2014

I recently spent 2 nights here using Starwood points and really liked the hotel. Downtown is not too far is you dislike the prices there. The place was clean and the staff was extremely nice. I was a little worried about the "neighborhood" but everything was fine. Parking lot is well lit. Free coffee in the lobby. I had a... More 

Was this review helpful? Yes
FP_HOU_Manager, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Your feedback is a critical component to our success. We are excited to hear that you enjoyed your stay with us. The size of our rooms is definitely a popular amenity among our guest. Most people love the fact that they can stretch out and our full two room suites are the best buy you can get in this area.... More 

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Additional Information about Four Points by Sheraton Houston Hobby Airport

Address: 8720 Gulf Freeway, Houston, TX 77017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Houston Hobby Airport 3*
Number of rooms: 79
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Also Known As:
Four Points By Sheraton Houston Hobby Airport Hotel Houston
4 Points By Sheraton Houston Hobby Airport
Hotel Style:
#43 Best Value Hotel in Houston
#75 Family Hotel in Houston
#119 Business Hotel in Houston

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