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All 451 Houston hotels

Holiday Inn Hotel-Houston Westchase

3.0 of 5 Hotel   |   10609 Westpark Drive, Houston, TX 77042 (Westchase)
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Ranked #130 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed 1 week ago
Sailright Port Saint Lucie, Florida
  • Overview
  • Reviews (44)
  • Photos (33)
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44 people have reviewed this hotel

Traveler rating
    21
    16
    6
    1
    0
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32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Port Saint Lucie, Florida
Top Contributor
81 reviews 81 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Great large rooms with good water pressure nice decor decent restaurant open late(10 pm) , only issue to me was extremely slow internet. I used my hotspot but this could be a big issue to the Modern traveller. Very clean throughout and staff are very professional. This hotel also has great meeting rooms if needed. I will stay here again... More

Was this review helpful? Yes
Brisbane
Top Contributor
50 reviews 50 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 26, 2014

Stayed here for 3 nights on a short visit to Houston for business. The hotel is located in a quiet location with comfortable, clean and well appointed rooms and I found the the staff to be very professional, friendly and helpful. The bar and restaurant offer a good range of choices and breakfasts are plentiful. There is plenty of off... More

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Andy S, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hello Morobe, Thank You for staying at the Holiday Inn- Westchase, I'm glad to see you had a good stay when you were in town. I hope to see you again next time you are in Houston. Have a Great Day! Andy Silva Assistant General Manager More

Minneapolis
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 21, 2014

I stayed here for 4 nights in mid-July. This particular Holiday Inn has a restaurant onsite, but I did not eat there. The property itself appears to be no more than 5 years old. It's located next to the Sam Houston Tollway. There are a ton of restaurants up/down Westheimer, which is a mile or so away. My only disappointment... More

Was this review helpful? Yes
Andy S, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hello LadyTravler40, Thank you for your comments and next time your in town please come back and visit us. Thanks Andy Silva Assistant General Manager More

Mumbai, India
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 24, 2014

To start with, I would compare the brand "Holiday Inn" with her international counterparts, specially in Asia. This brand is a reputed brand in Asia providing all services that you could ask for from a 3-4 star hotel, however this Hotel in North America came across as strictly a "budget hotel". The check-in was smooth and my relationship with the... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Dear path_well_trodden, Thank you for leaving a review regarding your stay. We take pride in our staff and I am delighted to know that you found them highly commendable. However, I am sorry to read that you did not enjoy your overall experience with us and regret that our hotel fell short of your expectations in some aspects of your... More

Ireland
Top Contributor
81 reviews 81 reviews
49 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 11, 2014 via mobile

Over the last 6 months I have spent over 50 nights at this hotel as it is close to where I was working. I found it to be very clean ,well maintained and serviced. The bar was typical hotel/ sports bar but much improved by the friendliness of the staff. Eating anywhere on a regular basis means the menu becomes... More

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petaluma, California, USA
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2013

I have not only stayed at this Huston; Holiday Inn but I LOVE THIS chain to stay at; as you are always guaranteed a excellent room that is clean. They always have Ice buckets and I can bring my own Wine or Beer and enjoy a drink when I get back to my temporally Home of a room. Their bedding... More

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Dave G, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Thank you very much for staying with us and for your incredible feedback! We always strive to improve so if you can think of anything we can add or do better as a team, then please do let us know. Thank you again! Dave Gibson General Manager More

Glossop, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 26, 2013

This was my first time at the hotel and arriving late on a flight from the UK the staff were friendly and the room I was checked into good. Decent size, large bed, good facilities available in the room and I was up several floors so there was no noise from the large amounts of traffic outside. The bathroom was... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Dear JWWRIGHT, Thank you so much for your review of our hotel. It is great to hear that you enjoyed your room and the majority of features provided. However, I would like to apologize for any inconvenience your restaurant experience may have caused you. I have taken note and wish to thank you for all your valuable comments. These are... More

Eatonton, Georgia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 31, 2013

The hotel is nice and I have no complaints - typical Holiday Inn. However; the restaurant has staff issues. Although breakfast is advertised as available starting at 6 AM, one morning my 6AM breakfast doorknob menu was not filled and I had to call for the status and finally received it at 6:45AM. I was told no one showed up... More

Was this review helpful? Yes 2
Dave G, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

I am very sorry for the delayed response to your review, as I began here as General Manager after your review was posted. We have made several changes in the restaurant in the past 3 months and have received higher reviews and feedback than the previous months. Our food quality, service, and environment are all improving, as was necessary to... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 24, 2013

I have stayed several times at this hotel. It is new, the rooms are spacious, well funished, quiet and clean. The hotel is lose to Highway 10 which gives quick access anywhere in Houston. Pool and sport room are pretty small though.

Was this review helpful? Yes
Kerri A, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Dear Valued Guest, Thank you for taking the time to share comments regarding your recent stay! We regularly share all comments with our staff, and use these valuable tools to improve our hotel and service. We look forward to welcoming you back again soon! Sincerely, Kerri A. General Manager Holiday Inn Houston Westchase More

vins100
Contributor
17 reviews 17 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 18, 2013

I stayed there 5 days in June 2013. This hotel seems to be pretty recent and my room was nice and modern as well as the bathroom. That's all the positive points folks! The location is poor, this hotel being surrounded by highways and big roads. The staff is barely pleasant and welcoming (I don't say some of them but... More

Was this review helpful? Yes 2
Kerri A, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your most recent stay at our hotel. Our goal is to provide exceptional service to each and every guest during their stay, and I sincerely apologize that we were unable to do that. We do appreciate you letting us know our areas of opportunities as we... More

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Additional Information about Holiday Inn Hotel-Houston Westchase

Address: 10609 Westpark Drive, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel-Houston Westchase 3*
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33 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#109 Business Hotel in Houston
Hotel Class
Number of rooms
130

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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