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Holiday Inn Houston West-Westway Park

3.0 of 5 4606 Westway Park Blvd, Houston, TX 77041
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Holiday Inn Houston West-Westway Park
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Holiday Inn Houston West-Westway Park
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58 reviews from our community

Traveler rating
    28
    20
    8
    1
    1
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12
4
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0
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dandridge, Tennessee
Top Contributor
162 reviews 162 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent one night at this hotel, on a business trip to an office right down the street. I arrived late in the evening, and the front desk service was cordial. I asked for a bottle of water, which as an IHG gold member, is usually complimentary, but I guess it wasn't at this property. The room was very nice,... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Guest, Thank you for taking the time providing feedback regarding your stay. We apologies for the issue that you have encountered during your stay. At Holiday Inn & Suites Westway Park, we want to make sure to meet our guests' expectations. However, we have failed at this time. We accept our sincere apology and hope to earn your business... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I was there for about 10 days for work. It was choosen because it is very close to the office where i worked. It is nice. Rooms are clean and large enough. Service is ok and front desk people are kind.

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Guest, Thank you very much for providing review regarding your recent stay. We are glad to see that you have enjoyed your stay with us. We appreciate your business and hope to earn it again the next time! More 

Sora, Panama
Top Contributor
135 reviews 135 reviews
48 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed November 18, 2014

I ended up here as I attended a business conference. My review is based on it as a business user. I knew it was going to be bad once I saw who provided the internet, eHost. Every Holiday Inn I have stayed at uses eHost has terrible service. The download speeds were 1.3Mb but upload was only 0.10 Mb. I... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Guest, Thank you for making us aware of the issue during your stay. We have been working with other Internet providers at the moment. we realize the equipment that was installed might have hindered the connection speed at our hotel. We sincerely apologize for the inconvenience. We are taking action steps to correct the issue. We cherish your business... More 

2 reviews
5 of 5 stars Reviewed November 8, 2014

This hotel is beautiful! This is a new hotel, and they really did a great job! They also have great staff. Everyone from the front desk to the servers in the restaurant were so friendly! And the rooms were large and beautiful! Highly recommend!

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Guest, Thank you for providing such a positive feedback! We really appreciate your business and glad to see you have enjoyed your stay with us. Our team is excited to see such a wonderful review. Thank you again for your time and hope to see you back soon. More 

Round Rock, Texas
1 review
3 of 5 stars Reviewed November 6, 2014

The Hotel it self was good location, good clean room. The only negative thing we had was the Food service. We did not get Breakfast. Told we could not receive it, due to cost of room. which I was told otherwise. The English muffin was rancid taste. The oil or butter on it. She also missed understood what I wanted.... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Guest, Thank you for taking the time providing review regarding your stay. I sincerely apologize for missing your breakfast order. We have spoken with the server and provided additional training sessions to properly address the issue. Thank you again for your business and we appreciate your feedback. More 

Fort Worth
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

Reception - excellent! Especially Uma and Lindsey! The pool area and hot tub is awesome! You will have it to yourself most of the time. The rooms with a king bed only have showers. I prefer a tub so I request 2 queens. Some rooms are much larger (I always request 308.) The breakfast is very good but pricey. The... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Guest, Thank you very much for providing feedback regarding your stay with us. We realize the importance of your business. I sincerely apologize for not meeting your expectation in room service. We have taken proper action and addressed issues with our staff. We are glad to see you have enjoyed your room and stay with us. We hope to... More 

Pune, Maharashtra, India
2 reviews
1 of 5 stars Reviewed September 16, 2014

I stayed at the Holiday-Inn Westway Park from June-22 till July-09 2014. After I checked-out I realised that the Hotel had overcharged me by $630. It is 16th Sep today, and I am still following up with the Hotel Staff, and they have not yet reversed/returned me my money back. Request all to kindly appropriate measures right at the time... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Thank you very much for letting us know about the difficulty you experienced during your recent stay. I understand this type of situation can be very frustrating. I followed up with our staff to ensure your concerns were taken care of and as training to make sure a similar issue does not happen again. Thank you again for taking the... More 

Senior Contributor
36 reviews 36 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is our favorite place to stay for any TriAthlons in Houston. they are very accomidating as well as friendly. we eatat the Pho on Clay road that is literally next door. we eat at either McDonalds or Taco Cabanna in the AM and then we are ready to storm the course. the hotel provides a clean, safe environment to... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

We are all glad you had a restful stay when you were here for your triathlon! we work very hard to provide a clean, comfortable and relaxing environment for our guests. We really appreciate your letting us know we succeeded! We look forward to seeing you when you are in town for your next race! General Manager Holiday Inn West... More 

New Orleans, Louisiana
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

I traveled here for a business training in April and I was very impressed. The conference and meeting rooms are great, and at the time the staff had little individually wrapped jelly beans at each table. Great little detail. The rooms were clean and spacious, and there was plenty of options to watch on the TV. Great overall stay!

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Thank you for your excellent review of the Holiday Inn Westway Park Houston. We are so pleased to know that you enjoyed your stay with us and our fun Jelly Belly candies! We look forward to seeing you again soon on a future trip to Houston. Thanks again, Donovan Stephens, General Manager More 

Top Contributor
105 reviews 105 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 19, 2014

This was business visit and we chose this hotel more for its location...was closer to office. The hotel is good, comfortable. has a few eateries located next to it serving cuisines that you don't get in the hotel... Asian, Mexican. So that kind of makes up for the lack of food options at the hotel itself. Rooms are big, comfortable... More 

Was this review helpful? Yes
Donovan S, General Manager at Holiday Inn Houston West-Westway Park, responded to this review

Thank you for your review of the Holiday Inn Westway Park Houston. We are glad to hear that you found our rooms to be comfortable and our staff to be nice. However, I noticed that you rated both sleep quality and service as a 3 out of 5. I would appreciate any further feedback on these rankings so that we... More 

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Additional Information about Holiday Inn Houston West-Westway Park

Address: 4606 Westway Park Blvd, Houston, TX 77041
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Houston West-Westway Park 3*
Number of rooms: 113
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Hotel Style:
#37 Family Hotel in Houston
#130 Business Hotel in Houston

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