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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

2.5 of 5 9120 West Road, Houston, TX 77064
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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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31 reviews from our community

Traveler rating
    13
    13
    3
    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Castle, Delaware
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This is your typical Holiday Inn Express. As is the case with most of Holiday Inn's "Express" hotels it is newer than some of the others. All the furnishings, bed, fixtures, etc. were in pretty good shape. For some people the bed is the most important thing and rest assured it is plenty comfortable. My only complaint there is something... More

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Greenville, SC
Top Contributor
56 reviews 56 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 28, 2014

Loved my stay there. It is just a regular Holiday Inn Express. But this one has all of what you would expect from a business hotel off of the highway. This was a great central point for me. I will stay there again.

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Phil H, Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

I would like to thank you very much to taking the time to tell us about your most recent stay at the Holiday Inn Express & Suites in Houston Texas, on West Road, we very much appreciate the feedback. I am so glad you found our hotel to be so clean and modern, I will be sure to pass your... More

Bourne, United Kingdom
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 6, 2014

Holiday Inn Express Houston For the purpose of my review bias, for the last 12 years I have stayed approximately 100 nights a year in the Intercontinental / Holiday Inn Group chain. Date of stay 1st March 14 for 5 nights My ongoing experience of the hotel is as follows:
 1) Arrival is was easy using the Sat Nav and... More

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Phil H, Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

On behalf of the entire team at the Holiday Inn Express & Suites, Houston NW, I would like to thank you for taking the time to offer feedback, we truly appreciate it. It seems clear to me you truly enjoyed our hotel both the service and upkeep, we are glad you did. As for our location, we are located in... More

Austin, Texas
1 review
5 of 5 stars Reviewed February 8, 2014 via mobile

The hotel is really clean and new. Very quiet! The service is the best! The hotel offers all the amenities you expect! The included breakfast is very good and convenient. We really enjoyed our stay here! If you want to come for a short stay or a long stay we really recommend this hotel.

Was this review helpful? Yes
Phil H, Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

On behalf of the entire team at the Holiday Inn Express Hotel & Suites, thank you for your kind feedback and your business. The team was delighted to hear your feedback and so glad that you found our hotel to meet all your needs and expectations. We look forward to having you back again in the near future as our... More

Alabama
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 30, 2013

Was here for five days over Xmas. Spacious room, extremely comfortable bed, immaculately clean everything, and a great staff who went that extra mile. Have to compliment the very lovely lady who handled breakfast every day --- for a hotel complimentary breakfast, this was outstanding. The one day she was not there, standards plummeted, so no doubt the normal high... More

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Phil H, Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

From all of our team at the Holiday Inn Express & Suites, Houston NW, I would like to thank you for staying with us and for taking the time to offer great feedback. I would like to first thank you for such kind words about our breakfast attendant, I will be sure to pass the compliments on to her as... More

Austin, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 1, 2013

My daughters and I booked a room here because it was close to the race course. The hotel is very nice, clean and the employees were very nice. The internet was fast, the beds were comfy and the breakfast had a large variety of options. The only problem is that there are no restaurants close by other than fast food.... More

Was this review helpful? Yes
Phil H, Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

I would like to thank you for your business as well as the time and thoughtfulness you put into the review. I am glad you enjoyed our hotel itself and our location to your event worked out. We are certainly in a very much growing area of town and I can assure you that in the near future you will... More

Houston
1 review
5 of 5 stars Reviewed July 29, 2013

My parents made their first trip to Houston in several years. My mom uses a cane and has trouble with stairs due to hip and knee issues so staying at my house, where all the bedrooms are up stairs, is not optimum. I checked the price at HIE and it was reasonable. This HIE has been in the neighborhood about... More

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Phil H, General Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

Hello, I would like to thank you so much for your kind words about our hotel and team. We are glad that everything turned out well and we hope to you and your family back with us soon. Regards, Phil General Manager More

Shreveport, la
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

I was visiting with family(in-laws) for a reunion just 1 1/2 miles away. My wife and I, along with our daughter, and my brother-in-law and wife resided in this hotel for the final weekend of June 2013. Everything was NICE.....the service, the rooms, the food(grill), and the ambience. The 'attendees', Lillian and Carlos, were most gracious and accommodating to all... More

Was this review helpful? Yes 1
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2013

We had an issue come up at our home that prevented us from sleeping there one night and it was too late to call friends/family, so we ended up at the HIE because it is very close to my mom's house. I made our reservations online at 11:00 p.m. using my corporate code for the night and we were at... More

Was this review helpful? Yes 1
Austin, TX
Top Contributor
68 reviews 68 reviews
49 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 10, 2013

I travel to Houston every other week for business. Since this city is booming, I'm finding it very tough to find hotel rooms at a reasonable price. I don't normally stay at HI properties, because it's so hit or miss. This HIE just happened to be available at a reasonable price, relatively speaking. It's a decent location on Beltway 8.... More

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

Address: 9120 West Road, Houston, TX 77064
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road 2.5*
Number of rooms: 87
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Holiday Inn Express Hotel And Suites Houston Nw-Beltway 8-West Road

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