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All 451 Houston hotels

Courtyard by Marriott Houston Medical Center

3.0 of 5 Hotel   |   7702 Main Street, Houston Medical Center, Houston, TX 77030
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Ranked #48 of 451 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Celeste N Boston, Massachusetts
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163 reviews from our community

Traveler rating
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    63
    18
    4
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed there weekly, 3 to 4 nights per week, July and August of 2014. Recieved exceptional customer service from the front desk folks, the courtesy shuttle drivers and the wonderful people that run the Bistro. Very clean hotel, appears to be recently updated and the people that work there make you feel welcome.

Was this review helpful? Yes 2
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Thank you so much for taking the time to share your experience regarding your recent stays at the Houston Courtyard Medical Center. We very much appreciate this type of constructive & we are excited to hear that we exceeded your expectations by delivering 'above and beyond' service, as this is always our goal with each and every guest; Its positive... More

Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a nice hotel, with friendly staff, clean rooms, and decent location. I would recommend this hotel to friends and family. We decided on this hotel after making a reservation next door at the Marriott Residence Inn next door, which was old, dirty, and had the worst hotel front desk service we have ever encountered, and that includes roadside... More

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Good Morning Mike, First allow me to share that we greatly appreciate your business to Marriott as you travel & truly appreciate having you as our guest at the Houston Courtyard Medical Center! Thank you for taking the time to share your experience during your last visit. Our goal is to exceed the expectations of our guests. I assure you... More

Navarre, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Front desk staff very friendly and so helpful! Thank you Megan for making this stay great. Dined at The Bistro twice great food and service. The shuttle service was on time and very courteous. Hotel was just updated and all the furnishings are first class. The only downside is that their medical rate is not always available and the rate... More

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Good Morning Mike, Thank you for your feedback about your recent stay with us! We are excited that we exceeded your expectations by delivering 'above and beyond' service, as this is always our goal with each and every guest & positive feedback from gracious guest like you just helps the staff go even further & adds to their drive of... More

Firestone, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean and personnel were extremely friendly and helpful. Very easy commute to and from downtown, without the downtown price. Close proximity to footbal stadium for Texans games. Close proximity to many resturants.

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Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Good Morning Matt, Thank you so much for taking the time to write this awesome review!!! Its positive feedback like yours that motivates our associates to deliver “exceptional” guest service like you experienced. We do thrive for superior guest satisfaction and I am delighted you enjoyed your stay here. We hope to see you back soon! More

Union City, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel executes and delivers great service. I stay here for 4 nights and had a splendid and comfortable time with their facilities, services, and staff. The 24/7 Market was well stocked and had plenty of late night snacks for decent prices. The lobby facilities were impressive as they provided great collaboration areas and fantasy football war booths. The breakfast... More

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Hello Kayle, Thank you so much for taking the time to write this awesome review!!! Its positive feedback like yours that motivates our associates to deliver “exceptional” guest service like you experienced. We do thrive for superior guest satisfaction and I am delighted you enjoyed your stay here. We hope to see you back soon! More

Annapolis, Maryland
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is in the heart of the Medical Center. It's an older hotel, but the updates are in progress and will make a positive difference. The staff is attentive and responsive and the place is nearly spotless. The rooms are well furnished a d clean. One gripe - WiFi is an added cost, which is annoying, especially since guest... More

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Thank you for your feedback about your recent stay with us! We are excited that we exceeded your expectations by delivering 'above and beyond' service, as this is always our goal with each and every guest; In terms of complimentary WiFi, we apologize if there was any confusion. WiFi is indeed complimentary for all registered hotel guest throughout the guest... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it has a shuttle to Hermann Memorial, where my husband had to begin chemo. We were already happy with the hotel, but when my husband had an adverse reaction to chemo after clinic hours, the extraordinary kindness of the staff truly made all the difference for our stay. I especially appreciate Bria and Megan at... More

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Thank you so much for taking the time to share your experience regarding your recent stay at the Houston Courtyard Medical Center. We very much appreciate this type of constructive feedback that allows us to experience a hotel visit through the eyes of our guests. We are excited that we exceeded your expectations by delivering 'above and beyond' service, as... More

Collierville, Tennessee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The shining moments of this hotel stay came at the hands of the Bistro Staff. During my three day stay, the morning staff provided some of the best service I have received in recent memory. Terry and her team are delightful!

Was this review helpful? Yes
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Thank you so much for taking the time to share your experience regarding your recent stay at the Houston Courtyard Medical Center. We very much appreciate this type of constructive feedback that allows us to experience a hotel visit through the eyes of our guests. We are excited that we exceeded your expectations by delivering 'above and beyond' service, as... More

Baker, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had to go to Houston to MD Anderson for my husband. The hotel was very nice and the customer service was excellent. Megan and the others on staff were wonderful. If we have to go again I plan on going earlier and letting the free shuttle drive us there and back. Much easier than navigating the traffic. Also, the free... More

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Hello Kathy, Thank you so much for taking the time to share your experience regarding your recent stay at the Houston Courtyard Medical Center. We very much appreciate this type of constructive feedback that allows us to experience a hotel visit through the eyes of our guests. We are excited that we exceeded your expectations by delivering 'above and beyond'... More

Southeast Texas
Top Contributor
53 reviews 53 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment you walk in to the hotel, you are treated as a valued guest. We chose the hotel because of the hours of its shuttle to the medical center. Shuttle service is, we thought, the best of the Medical center hotels (6:30 a.m-10 pm). Shuttle leaves the hotel on the hour and you call anytime you are ready... More

Was this review helpful? Yes
Courtyard M, Manager at Courtyard by Marriott Houston Medical Center, responded to this review

Thank you so much for sharing the wonderful experience you had at our hotel! We take so much pride in making our guest feel appreciated and I am delighted that you have taken the time to acknowledge our work. I do hope that when your travels return you to our area you will choose to enjoy again all we have... More

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Additional Information about Courtyard by Marriott Houston Medical Center

Address: 7702 Main Street, Houston Medical Center, Houston, TX 77030
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Houston Medical Center 3*
Number of rooms: 154
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Also Known As:
Courtyard Houston Medical Hotel Houston

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