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Fairfield Inn & Suites Houston Intercontinental Airport

#160 of 468 Hotels in Houston
Certificate of Excellence
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4025 Interwood North Parkway, Houston, TX 77032
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Houston Intercontinental Airport
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Fairfield Inn & Suites Houston Intercontinental Airport
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104 reviews from our community

Traveler rating
    34
    43
    16
    8
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lovettsville, Virginia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints at all, this was booked late due to a missed connection at the airport. A little pricey, but to be expected being on the airport premises. Shuttle FROM the terminal, the driver fro the terminal had road rage horn blowing tendencies, the one TO the terminal was eagerly helpful. But not complaining about a free shuttle. Nice snacks,... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, I am happy that you enjoyed your stay with us! We welcome you back any time your travels bring you back to the Houston area! More 

Corpus Christi, Texas
Top Contributor
165 reviews 165 reviews
58 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I landed at 11pm and immediately called the hotel with my reservation to get them to send the shuttle. I was put on hold and sat at the airport FOR AN HOUR until finally just spending $15 on a cab ride. My room stunk and even though the manager said he would give me back my points nobody did anything... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, My deepest apologies for your experience. I have met with the management team regarding your stay and we are working to ensure that your next experience exceeds your expections. In addition, your point reimbursement has been taken care of and if I can be of any other assistance, please do not hesitate to reach out to me personally... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed there for one day....it was a good experience... Room was really gud...breakfast served was good...and hotel staff was good and co operative....stay was 👍👍👍.....hope next time we come and stay there again....and enjoy gud service

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, We thank you for your kind words. We always appreciate it when a guest takes the time to share their feedback, it is most important. Thank you for staying with us and we look forward to serving you again. More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed a couple weeks back and had a great experience. I came in around 1am and Kim checked me in and was in a great mood and had the biggest smile which is surprising being it was so late. She went above and beyond to ensure my stay was wonderful. She even asked me if I had a floor... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, I am delighted that you enjoyed your experience with us! We look forward to serving you again if your travels bring you back to the Houston area. Thank you again! More 

Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here one night in April during an overnight layover at IAH. Pros: Clean, comfortable room. Minimal airplane noise. Cons: Waited 30 mins to get a shuttle from IAH. The shuttle going to IAH from the hotel was quick with no issues. We weren't impressed with the staff. We had issues with billing, repeated calls from IAH regarding the... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, We appreciate you taking the time to provide your feedback. We are working to ensure that your next experience exceeds your expectations and hope to have an opportunity to better your experience with us whenever your travels bring you back to Houston. More 

Huntley, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2015

Very unprofessional staff working at this hotel. I guaranteed my room with a credit card. When I arrived at the hotel, the girl at the front desk stated that they had sold out my room and all she could give me was a room with a sleeper sofa. There was no apologies or any attempt at trying to accommodate my... More 

Was this review helpful? Yes 1
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about the Fairfield Inn & Suites Houston IAH. It is with great disappointment that we did not meet your expectations. We have shared and discussed your concerns with our team. We apologize for the inconvenience. Thank you again for the feedback. Have a great day! More 

Colorado
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here the night before our cruise. This hotel is located on a main highway off the beaten path. Not far from the airport but far from anything to eat or do. It is not within walking distance of a restaurant. They do have a shuttle which will take you within 5 miles of the hotel if you want... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback, it is most vaualble. We have shared your feedback with the appropriate hotel team and hope to have an opportunity to better your experience with us whenever your travels bring you back to Houston. Thank you again! More 

Wilmington, Massachusetts
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed one night here The hotel staff was so nice. We got there super early on a Sunday around 8:30 am (just off a cruise ship in Galveston). Although they couldn't check us in yet, they held our bags and got us in as soon as the room was cleaned. Nothing special other than really nice people, pleasant lobby... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, We thank you for your kind remarks, I will be sure to share it with the team! We look forward to serving you again! More 

Top Contributor
70 reviews 70 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 12, 2015

We had a quick one-night stay at this facility, selecting it for convenience to the airport since we had an early morning flight. The location is great if you want to be near the airport, close enough that you can sleep a bit longer, but without all the noise from the jets that being even closer could bring. It is... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you so much for your feedback. We look foward to serving you again in the future. Best Regards More 

Edgewater Park, New Jersey
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 4, 2015

Marriott Fairfield Inn's are normally not as high-quality as some of the other Marriott chains, and this hotel proves it. It must receive a lot of turnover being so close to George Bush international airport. The location is convenient if traveling to from the airport as it is about 5 to 10 minutes away. The free shuttle is nice and... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Fairfield Inn & Suites Houston Intercontinental Airport, it is most important. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

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