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Fairfield Inn & Suites Houston Intercontinental Airport

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4025 Interwood North Parkway, Houston, TX 77032
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Fairfield Inn & Suites Houston Intercontinental Airport
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Fairfield Inn & Suites Houston Intercontinental Airport
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101 reviews from our community

Traveler rating
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    16
    7
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed a couple weeks back and had a great experience. I came in around 1am and Kim checked me in and was in a great mood and had the biggest smile which is surprising being it was so late. She went above and beyond to ensure my stay was wonderful. She even asked me if I had a floor... More 

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Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here one night in April during an overnight layover at IAH. Pros: Clean, comfortable room. Minimal airplane noise. Cons: Waited 30 mins to get a shuttle from IAH. The shuttle going to IAH from the hotel was quick with no issues. We weren't impressed with the staff. We had issues with billing, repeated calls from IAH regarding the... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, We appreciate you taking the time to provide your feedback. We are working to ensure that your next experience exceeds your expectations and hope to have an opportunity to better your experience with us whenever your travels bring you back to Houston. More 

Huntley, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Very unprofessional staff working at this hotel. I guaranteed my room with a credit card. When I arrived at the hotel, the girl at the front desk stated that they had sold out my room and all she could give me was a room with a sleeper sofa. There was no apologies or any attempt at trying to accommodate my... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about the Fairfield Inn & Suites Houston IAH. It is with great disappointment that we did not meet your expectations. We have shared and discussed your concerns with our team. We apologize for the inconvenience. Thank you again for the feedback. Have a great day! More 

Colorado
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here the night before our cruise. This hotel is located on a main highway off the beaten path. Not far from the airport but far from anything to eat or do. It is not within walking distance of a restaurant. They do have a shuttle which will take you within 5 miles of the hotel if you want... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback, it is most vaualble. We have shared your feedback with the appropriate hotel team and hope to have an opportunity to better your experience with us whenever your travels bring you back to Houston. Thank you again! More 

Wilmington, Massachusetts
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed one night here The hotel staff was so nice. We got there super early on a Sunday around 8:30 am (just off a cruise ship in Galveston). Although they couldn't check us in yet, they held our bags and got us in as soon as the room was cleaned. Nothing special other than really nice people, pleasant lobby... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, We thank you for your kind remarks, I will be sure to share it with the team! We look forward to serving you again! More 

Top Contributor
68 reviews 68 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 12, 2015

We had a quick one-night stay at this facility, selecting it for convenience to the airport since we had an early morning flight. The location is great if you want to be near the airport, close enough that you can sleep a bit longer, but without all the noise from the jets that being even closer could bring. It is... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you so much for your feedback. We look foward to serving you again in the future. Best Regards More 

Edgewater Park, New Jersey
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 4, 2015

Marriott Fairfield Inn's are normally not as high-quality as some of the other Marriott chains, and this hotel proves it. It must receive a lot of turnover being so close to George Bush international airport. The location is convenient if traveling to from the airport as it is about 5 to 10 minutes away. The free shuttle is nice and... More 

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Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Fairfield Inn & Suites Houston Intercontinental Airport, it is most important. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 23, 2015

Service was awful. Took an hour from time I called the shuttle to check in. Rooms were nice though toiletries were cheap and the doors slam very loudly. I choose Fairfields in part because of the hot breakfasts. It wasn't set out until 6:30 so I missed it. All in all it was very disappointing for $170.

Was this review helpful? Yes 1
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for experience. We have shared your feedback with the appropriate hotel team to ensure that this was... More 

Lubbock, Texas
1 review
3 of 5 stars Reviewed February 10, 2015

Best thing about location: close to airport. Front desk clerk never at desk. Had to wait to check in when no one else was checking in, and three other times when needing to ask questions. Doors to rooms were heavy and loud and the hallways were so bright it looked like a hospital corridor.

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback in regards to your recent stay at the Fairfield Inn & Suites Houston Intercontinental Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for experience. We... More 

Chicago, Illinois
Top Contributor
111 reviews 111 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 4, 2015

Normally Fairfield Inns are reliable. We had a flight cancel, and were forced to stay in Houston on the way home from an international trip. You would expect that in room TV, no matter if it is cable or satellite, should carry the NBC network. Not here, so no SuperBowl in the room or the lobby. The cold food cases... More 

Was this review helpful? Yes
Melbvee B, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback in regards to your recent stay at the Fairfield Inn & Suites Houston Intercontinental Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for experience. We... More 

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