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Fairfield Inn & Suites Houston Intercontinental Airport

#167 of 473 Hotels in Houston
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4025 Interwood North Parkway, Houston, TX 77032
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1 room 1 guest
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Fairfield Inn & Suites Houston Intercontinental Airport
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a cozy hotel tucked off of the main street near IAH. The shuttle driver welcomed me with friendly service on the drive to the hotel. Front desk staff was very nice. They even offer a light dinner service on some evenings! Free! I have never seen or heard of that in any of my travels. What a nice... More 

Was this review helpful? Yes 1
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Hello valued guest, Thank you very much for the nice comments. We take pride in ensuring our guests satisfaction. I will pass along your kind comments to the Fairfield Inn and Suites team. We hope to see you on your next visit to the Houston area. Regards, Chris More 

Chicago, Illinois
Level Contributor
86 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed one night at this hotel during an unexpected layover in Houston. The good first. The hotel is clean and well kept. The room was spacious, and in good shape. Bedding was white and spotless, bed was comfortable, everything worked in the room. Bathroom was also clean and spacious, nice towels and good toiletries. I have two issues with... More 

Was this review helpful? Yes
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, I would like to thank you for your recent review. I am extremely sorry your stay was not your satisfaction. Our number one goal is your satisfaction. Your issues are taken very seriously and we will ensure the issues are corrected. I would greatly appreciate speaking to you via phone. Please feel free to contact me at... More 

San Antonio, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was great. The staff was really friendly. The room was nice and clean. The free breakfast was awesome the texas waffle was really good! For us coffee is a must have and they had coffee available at all times! The price is great! Will be staying here again.

Was this review helpful? Yes 1
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, We are happy you enjoyed your recent stay with us. Our number one goal, is your satisfaction. We hope to see you soon. Regards More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We used our car's navigation system plus our Garmin, and both of them sent us to the wrong address. The hotel is hidden away in a business park. It's well-maintained with friendly staff. We had a king room with pull out sofa sleeper for my son. The sofa sleeper was very uncomfortable. Everything else was great.

Was this review helpful? Yes 1
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, Thank you for your review. We hope to see you on your next visit to Houston. Regards More 

Altadena, California
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 20, 2015

In town for a weekend conference, we could not have asked for better accommodations. This establishment was on mark with every aspect of service. Their banquet staff went above and beyond in customer service. The front desk was ever available and helpful. The conference was a huge success due to the fine facilities and service. To top it off it... More 

Was this review helpful? Yes 1
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, We are very pleased you enjoyed your stay. It was a pleasure hosting you during your visit to Houston. Regards More 

New Orleans, Louisiana
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2015

Another great Fairfield Inn property. The room was clean and quiet, and the Front Desk staff and housekeeping were very friendly and accommodating. Also, along with free breakfast, a dinner meal was included, nothing fancy but filling if you decide that a restaurant meal is not needed and would rather not venture out.

Was this review helpful? Yes 1
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, Thank you much for your kind review. We take pride in providing exceptional customer service to each and every guest. Regards More 

Darien, Illinois
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed July 12, 2015

This hotel is OK. It's clean. The staff are pretty nice. They even give you a little gift basket of water and a snack upon checkin if you are an elite member. The fitness center is what you would expect for a hotel of this caliber. But there's nothing to brag home about. I actually prefer the TownePlace Suites located... More 

Was this review helpful? Yes
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, Thank you for your review. Your feedback helps us resolve any issues the need closer attention. We are currently revamping our shuttle service, to help eliminate any future issues. We hope to see you the next time you are visiting the Houston area. Regards More 

Pine, Colorado
Level Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed July 8, 2015

This hotel is below par for a Marriott. Run down and tired. The sheets are see-through and gross. Staff was ok. Not up to Marriott standard either. I feel like they are understaffed and the staff is exhausted.

Was this review helpful? Yes
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to complete this review. We use all reviews as a learning tool, to help improve all areas of our hotel. We apologize for any inconveniences encountered during your stay. Regards More 

Hermosa Beach, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 24, 2015

Missing a connection due to weather, I needed to stay overnight near the airport. Interestingly, when I called to ask for room rate I was told the only room they had available was for $169, but a quick glance at a popular online booking site showed same room for considerably less so booked there. Room was on bottom floor very... More 

Was this review helpful? Yes
FFIS_Houston_GM, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Valued Guest, We greatly appreciate your feedback in regards to your stay. I would like to apologize for your wait for our shuttle service. We hope on your next visit to the Houston area, you will choose us for your lodging needs. Regards More 

Little Cypress, Texas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

This hotel is friendly and VERY accommodating! They have an airport shuttle and are very quick to pickup and drop off. Breakfast is great and the staff is so friendly. It's always very clean and the rooms stay nice and cool. We have stayed several times. Twice this month. We had issues with the family rating above us and they... More 

Was this review helpful? Yes 1
FFIS_Houston_GM, Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this review

Dear Guest, Thank you for the great review. We look forward to seeing you soon. Regards More 

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