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All 451 Houston hotels

Comfort Suites West Energy Corridor

2.5 of 5 Hotel   |   7111 Rancho Mission Drive, Houston, TX 77083
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57%
Ranked #227 of 451 hotels in Houston
A recent review
4 of 5 stars Reviewed March 26, 2014
Betty2245 Austin, Texas
  • Overview
  • Reviews (28)
  • Photos (10)
  • Amenities
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  • Room tips (9)
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28 people have reviewed this hotel

Traveler rating
    13
    3
    2
    4
    6
See reviews for
4
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3
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2014

This hotel was clean. Everyone was nice. And it was a good value for the money. Although it was about 4 years old (built around 2000) it still looked almost new -- good maintenance. It is next door to a KFC, so food is close by if you are tired. And traveling to meetings is easy, because you can take... More

Was this review helpful? Yes 1
Tiffney S, Manager at Comfort Suites West Energy Corridor, responded to this review

Thank you for the feedback. I appreciate knowing that my staff is doing everything to make our guest feel welcome and that our hotel is surprising guest on the quality of the rooms due to the age. More

Livingston, Texas
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 18, 2013

Tiffany welcomed us like family to begin our stay. Our room was sooo comfortable, quiet, and clean. Breakfast was a very good selection of hot and cold items and several juices or coffee. The breakfast area is large with several tables and chairs. The sheets were crisp and fresh and the beds were very comfortable. We have stayed at Comfort... More

Was this review helpful? Yes 1
Tiffney S, Manager at Comfort Suites West Energy Corridor, responded to this review

I would like to say thank you for coming to stay and we do appreciate to hear when our staff is taking care of our guest. Hope to see you soon More

Nauvoo, Illinois
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 19, 2013

We had never visited Houston before but had to take an emergency trip to this city to check on a relative. We came across this hotel because it was in the vicinity of their home and stayed in this hotel for three nights. The desk clerks were very friendly and helped us with the area and told us things to... More

Was this review helpful? Yes 1
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

Well we are glad that we was found and that we was able to take care of you for your stay. More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 5, 2013

I stayed here for two nights and I was very impressed in my short visit. To start off, the staff was very accommodating and friendly. They seemed to genuinely care about the guests and the needs of the guests. Any questions or requests were met with a smile and someone eager to help in any way possible. The room was... More

Was this review helpful? Yes 1
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

Thank you for your feedback and staying at our hotel. More

Houston, Texas
1 review
5 of 5 stars Reviewed April 26, 2013

The staff is very friendly to were you feel like family. Rooms are kept very clean and pretty. The breakfast is fantastic. The Manager was very kind and made sure that we was getting the great service that you would expect from a nice hotel.

Was this review helpful? Yes
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

Thank you for staying with us. Hope to see you come back soon. More

Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 26, 2013

I read several negative things about this hotel, but decided to give it a try for one night and see what happens. To my Surprise, they just recently changed management andsome changes to the Staff. My Suites ( It is an all Suite Hotel) was very Clean..So Great work Housekeeping... Breakfast was included and was very good. They serve four... More

Was this review helpful? Yes
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

Well thank you for not believing that our hotel would be that way and saw that changes that was made. Hope to see you come back soon. More

chalmette
1 review
1 of 5 stars Reviewed April 18, 2013

the manager is terrible. you will be ripped off. do not stay at this hotel. I repeated don't stay at this hotel. It has bad service, lousy rooms, way over charged, and everything else in between, DO YOURSELF A FAVOR, don't stay here. and by the way, they need to FIRE the manager. FIRE HER right now. she needs to... More

Was this review helpful? Yes
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

We have made changes to the staff and management to our location. I will hope that you will give us a second chance to show you that it will not be like that anymore. More

Houston, Texas
2 reviews
1 of 5 stars Reviewed April 14, 2013

Be very careful with your receipt and charges when you leave the hotel. The hotel charged my bank account for 4 rooms, instead of 1 ! I checked in on a Friday night and those charges appeared on my account the same night. When i checked my bank account on Sunday morning, I noticed the rate they had on my... More

Was this review helpful? Yes
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

I apologize that happened when you had stayed with us last and hope that you will give us another chance due to the staff and management changes to our location. I promise that you will not have that again. More

Dallas, Texas
1 review
5 of 5 stars Reviewed March 22, 2013

My husband and I have stayed here on a number of occasions between August 2012 and January 2013 while working in Houston’s Energy Corridor. We travel about 85% of the year all over the country and genuine hospitality is hard to find. Our stays here have been a series of wonderful experiences. It is always clean, the desk clerks are... More

Was this review helpful? Yes
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

Glad to here that we was able to take care of your family. More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 25, 2013

Phyllis Ward you are a embarrassment. And the owner Mike Patel you are either uneducated or completely blind to hire and position Phyllis as a manager of a hotel. Can not resolve any problems the right way at all and when she has to be confronted about it she hides by hanging up phone calls, telling front desk not to... More

Was this review helpful? Yes
Tiffney S, General Manager at Comfort Suites West Energy Corridor, responded to this review

Well I hope you can give us another chance since we have made a lot of changes and that is with starting with management. More

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Additional Information about Comfort Suites West Energy Corridor

Address: 7111 Rancho Mission Drive, Houston, TX 77083
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites West Energy Corridor 2.5*
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10 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (5)
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Dining (1)
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Pool/beach area (1)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Comfort Suites West Energy Corridor, a Houston hotel near Energy Corridor. If you are looking for inviting accommodations in west Houston, then the Comfort Suites® West Energy Corridor hotel is a great place to call home. Both business and leisure travelers will delight in this Texas hotel's numerous features and ideal location that provides easy access to many attractions and local corporations.Local points of interest close to this Houston, TX hotel include:Shell Westhollow Technology Center (WTC)/Shell Technology Center-Americas CRI Catalyst Criterion Catalysts & Technologies West Oaks Mall Energy Corridor Houston and the surrounding area offers a treasure trove of activities and a number of cultural centers, landmarks and recreation areas. There are many restaurants close to the hotel.Guests of this Houston, TX hotel can enjoy amenities like:Free high-speed Internet access Microwaves and refrigerators in all rooms 32-inch flat-screen televisions in all rooms Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites West Energy Corridor the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.This Texas hotel also offers additional features like a seasonal outdoor pool, exercise room, on-site business center with access to copy and fax service and a meeting room. All of our spacious guest rooms are suites and provide conveniences including coffee makers, curved shower rods, hair dryers, pillow-top mattresses, desks, voice mail, irons, ironing boards, sofa sleepers and cable television. Connecting rooms can be requested.For added convenience, this Texas hotel has coin-operated laundry facilities and offers valet cleaning service. This is a pet-friendly hotel. At the Comfort Suites West Energy Corridor hotel, we look forward to making your time in Texas relaxing and enjoyable. Make a reservation with us today and experience our countless amenities, friendly staff and convenient location. ... more   less 
Number of rooms
72

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