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Baymont Inn and Suites Houston I-45 North

2.5 of 5
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17111 North Freeway, Houston, TX 77090-5005
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Baymont Inn and Suites Houston I-45 North
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Ranked #294 of 469 Hotels in Houston
A recent review
3 of 5 stars reviewed 1 week ago
19ronaldh Shreveport La
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131 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bacliff
1 review
1 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

A) Night of check in - I have a non-smoking king room reserved. When I enter the room I choke on the smoke odor. The odor is eye-watering. This room would be unacceptable to the heaviest smokers. There are cigarette burns on the dresser and the curtains. It is very late at night and I must get to sleep right... More 

Was this review helpful? Yes
Vibha P, Manager at Baymont Inn and Suites Houston I-45 North, responded to this review

Dear Guest, I appreciate letting us know your opinions of our customers and we apologize that we were not able to meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue and have spoken with the employ in person. Also we apologize for the inconvenience you... More 

Travelers are raving about these Houston hotels

Houston, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I have been here for more than four (4) months and really like this hotel. It is clean, nice and with a lot of restaurants, movie theaters, and other amenities around the hotel. Hotel is not new but, rooms are nice and spacious. The manager and her family and most of the staff live in the same hotel so; it... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Vibha P, Front Office Manager at Baymont Inn and Suites Houston I-45 North, responded to this review

Thank you for sharing your feedback regarding your stay. Also, thank you for your kind words. We are happy to have a satisfied customer. Thank you for staying with us. More 

Chicago
1 review
1 of 5 stars Reviewed 1 week ago

The price is cheap but it's cheap for a reason. We were willing to put up with the subpar cleanliness and smell during our stay before our cruise left, but we checked out early due to a shooting and murder a few doors down. Very friendly front desk, but the dangerous location is hard to overlook. (This is NOT the... More 

Review collected in partnership with Baymont Inn & Suites

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Conroe, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location however it does need some upgrades. Some of the rooms have no security locks on the doors. The housekeeping staff is rude and unpleasant. When I ask for a non smoking room, I check in and my room always smells strongly of smoke. Some changes definitely need to be made or I won't... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Vibha P, Front Office Manager at Baymont Inn and Suites Houston I-45 North, responded to this review

Sorry for the inconvenience sir. It might just be a misunderstanding about the housekeepers. And about the other upgrades we are doing redecorating the whole motel. Thank you for your review. More 

Montgomery, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

This was a pleasant place to spend the night before a very early hospital surgery appointment. The stay here made it possible to avoid heavy early morning traffic on the interstate.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Vibha P, Front Office Manager at Baymont Inn and Suites Houston I-45 North, responded to this review

We are happy to have a satisfied customer. Thank you for your review. More 

1 review
2 of 5 stars Reviewed April 22, 2015

The hotel room looks clean, but the closet smell like mildew. There was a lot of traffic form my next door neighbor. There were different type of people coming in and out of the same hotel room within one.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Vibha P, Front Office Manager at Baymont Inn and Suites Houston I-45 North, responded to this review

We are sorry for the disturbance caused to you because of our other customers. We will keep this in mind. Thank you so much for your review; we really appreciate it. More 

Little Rock
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 22, 2015

TV didn't work, and repairman didn't show to fix it, in spite of promise from front desk. The sound from I-45 outside was ENORMOUS. It faces the interstate, but is not in a good neighborhood. However, it is within driving range to some chain restaurants. The landscaped grounds were non-existent. However, the staff was courteous and friendly, and pulled up... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 16, 2015

I just stayed at this hotel for two nights for business. This is one of the worst hotels I have ever stayed at. The room was supposed to be a non-smoking but the room smelled like smoke when I checked in and got increasingly worse as the night wore on. I called the front desk and was told it was... More 

Was this review helpful? Yes
Vibha P, Front Office Manager at Baymont Inn and Suites Houston I-45 North, responded to this review

We are sorry for the inconvenience. We are trying our best to improve the surrounding of our hotel. Thank You for your review. More 

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