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Holiday Inn Houston West Energy Corridor

#167 of 468 Hotels in Houston
Certificate of Excellence
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1112 Eldridge Parkway, Houston, TX 77077
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Holiday Inn Houston West Energy Corridor
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Holiday Inn Houston West Energy Corridor
Holiday Inn Houston West Energy Corridor
Holiday Inn Houston West Energy Corridor
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83 reviews from our community

Traveler rating
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    15
    4
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Houston West Energy Corridor
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

Houston was very cold but the room heater was not effective. I was shivering all the time. They didn't deliver laundry to my room after charging a huge amount. They said they had no people. . I asked for Taxi to Hobby airport. They said it will cost $85 but the driver charged 95, said he didn't $5 change. Didn't... More 

Was this review helpful? Yes 1
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello udayg, Thank you so much for taking the time to review your recent stay at our hotel. I apologize for the heater issue, and I immediately had our maintenance team to a complete sweep and check of all of our hotel room's heating units to ensure our guests have a comfortable stay during this cold weather! I apologize it... More 

Calgary, Canada
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 14, 2014

This is a great Holiday Inn hotel. Had to stay for 3 weeks for work and they gave me a quiet end room. It was spacious, everything was clean, bed and pillows were super comfy. I got to know the staff and they were all so pleasant and helpful. Only issue I had was my swipe card not working so... More 

Was this review helpful? Yes 1
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello keynotes, Thank you so much for writing the great review about our hotel during your recent stay with us! I'm glad you found our amenities better than what you experience during other hotel stays. I hope we get to see you the next time you travel to Houston! Have a great weekend! More 

Arnside, United Kingdom
Top Contributor
101 reviews 101 reviews
33 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 12, 2014

Second stay here after a two year break. Was very pleased to see that service was even better than in 2012. Staff willing to go to great lengths to help. This was especially the case with the use of the hotel shuttle service where for free the hotel vehicle will take you to offices and shops within a radius of... More 

Was this review helpful? Yes
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello RiodeJaneiroWanderer, Thank you for taking the time to review your recent stay with us here on Trip Advisor! I'm happy to hear that after returning to our hotel, you've noticed the steps we've taken to ensure we're the place you "Stay Better" in when you're traveling! I'm glad our staff was so friendly to you while you were here.... More 

Maidenhead, United Kingdom
Top Contributor
65 reviews 65 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 9, 2014

Having just seen what Holiday Inn do when they do it badly (St.Louis) I was trepidatious on how this hotel would be. I was more than pleasantly surprised and can only give the highest recommendation for anyone to use this hotel if you are in the area. The infrastrcutrue works and the cleanliness of the hotel and freindlieness and welcome... More 

Was this review helpful? Yes
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello aandj7! Thank you so much for the fantastic review based on your recent experience at our hotel! Our team really strives to create a clean and comfortable atmosphere so that you, and all of our guests, can "Stay Better" when you're with us! I'm glad to see we achieved that with you. We hope to see you the next... More 

Cincinnati, Ohio, United States
Top Contributor
77 reviews 77 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 4, 2014

This is not a typical Holiday Inn. I am typically a Marriott/Hilton frequenter but I stay at this location because it's a work approved hotel. It's really a pleasant stay and has many nice features. One heads up is that this is truly a business area and many of the restaurants shut down at 10pm, including the bar/restaurant in this... More 

Was this review helpful? Yes
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Ali M, Thank you for the great comments about your recent stay with us. I am happy to hear that you enjoy our hotel, and we definitely enjoy having you as a guest and helping you "Stay Better" when you're in Houston! As far as our restaurant goes, you're right, it does close at 10pm, but since you came... More 

San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed August 15, 2014

I stay here for business all of the time and it has everything I need. It is close to my client, close to Terry Hershey Park for a nice run, it is minutes away from CityCentre, and if you need to go towards downtown in the evenings... you are basically going against traffic. The hotel still has a nice new... More 

Was this review helpful? Yes
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Larry L! Thank you for taking the time to write such a thoughtful review of your experience with us! Terry Hershey Park is definitely one of my (many) favorite things about our property as well! We definitely try to create a place where our guests can "Stay Better' and it sounds like we've accomplished that with you. We hope... More 

Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 1, 2014

This is all you would expect from this type of hotel with clean spacious rooms, a (very) small gym and swimming pool. It is an enjoyable place to stay on business as it is located near to many offices etc. Service at breakfast time is what lets this hotel down.

Was this review helpful? Yes
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello James D, Thank you for taking the time to review your recent stay with us on Trip Advisor. I'm happy to hear that you enjoyed our rooms, and will definitely work with our Sporting News Grill team to ensure our breakfast experience continues to improve. Thanks again, and we hope to see you the next time you're in Houston.... More 

Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2014

While the staff incredibly friendly, I had the following problems: Day 1: (1) There is was no shower curtain in the bathroom. Staff had to come in and place one in the room. (2) There was no hot water for two days. After the second day, I told them. It was fixed for a day and went cold again the... More 

Was this review helpful? Yes 1
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello BJeaneenG, Thank you for sharing your experience during your recent stay with us. I appreciate your compliment about our cleanliness, and apologize for the shower curtain and water temperature. I also apologize for the level of service you received from our restaurant and housekeeping departments. Our General Manager, Jennifer, received your concerns through another channel, and has reached out... More 

Great Yarmouth, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed May 30, 2014

Very good Hotel with good staff. Rooms are clean and well serviced and comes with Microwave and Fridge. Breakfast was good but i would say the two evening meals where not that good . Overall a good experience and would consider again if in the area.

Was this review helpful? Yes 1
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Grifficx, Thank you for taking the time to review your recent stay with us on TripAdvisor! We are happy you enjoyed your room and your breakfast experience at our property. We apologize that you didn't have an equally great experience enjoying dinner in our restaurant and we will work to ensure that the same quality and service is carried... More 

Houston, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 22, 2014

The girl at the front desk was dealing with a *very* difficult guest (you know, one of those people that no matter what you do, you can't please them) when I arrived to check-in. There was a delay of about 20 minutes while she was dealing with this persons issues. I can't blame the hotel for this, it was not... More 

Was this review helpful? Yes
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hi Jason M, Thank you so much for letting us know about your recent stay with us, we are older than a year, but its very nice of you to say we don't look it! We pride ourselves in our professional front desk staff remaining calm and professional under different circumstances, so that they're able to provide quality guest service... More 

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