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Holiday Inn Houston West Energy Corridor

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1112 Eldridge Parkway, Houston, TX 77077
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Holiday Inn Houston West Energy Corridor
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88 Reviews from our TripAdvisor Community

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Magnolia, Arkansas
Level Contributor
195 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoyed my stay here. Nothing that makes me say I'm in love with it but the housekeeping staff really went above and beyond! It was very clean and they were Super sweet! I would come back for them. Thank you Marisol. The location is great too..easy in and out!

Helpful?
Thank Lfferg
Ronald G, Guest Services Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Lifferg, Thank you so much for taking the time to review your recent stay with us! I will let Marisol and the rest of the housekeeping staff know that you enjoyed your experience with them! We hope to see you the next time you're in Houston! Have a great rest of your week! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 5, 2016

I discovered a charge on my card after we already left the hotel. I contacted the hotel asking the customer service to investigate about the charge. I am still waiting for their response. I am an IHG member, (platinum elite). Usually holiday inn hotels provide good customer service, but this one obviously failed.

Helpful?
Thank izz3344
Ronald G, Customer Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello izz3344, I apologize that no one has followed up with you regarding this issue, I will personally follow up on Monday, if you're still waiting on a response. Thank you for being an IHG Rewards Club member, and thank you for staying with us! More 

Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 23, 2015 via mobile

Stayed here with the family of 5. Unfortunately we had not realised there were no connecting rooms until we arrived. However the front desk manager gave us all the options available and eventually we went for 2 unconnected rooms but next door to each other on the executive floor. Really nice sports bar connected to it which doubles as the... More 

Helpful?
Thank Richie308
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hi Richie308, I'm happy to read you enjoyed your recent stay with us, and thank you for reviewing it! We strive to ensure our guests Stay Better when they're with us, and it appears we accomplished that with you, despite you not knowing that we did not have connecting rooms. I hope to see you again the next time you're... More 

Midland, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 24, 2015

I stayed at this location last weekend (08/21-08/23). This location was easy to find and is located in a safe area. It is close to several restaurants and other shopping. Check-in was very easy. The room was large and very clean. The hotel was very quiet. I was in a U-Haul truck and felt very secure with it in the... More 

Helpful?
Thank Gary B
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Gary B! Thank you for taking the time to review your recent stay with us on TripAdvisor! I'm happy to hear that we were able to help you "Stay Better" while you were relocating your daughter. We hope to see you again the next time you're in Houston! Have a great week! More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

It had been a while since my last stay in a holiday inn until this business trip. The attention is excellent, specially if one has a IHG platinum status. The rooms are very neat and comfortable. The Internet is not good for the lower floors, I recommend to ask for rooms above the third floor. The food is average, specially... More 

Helpful?
Thank Rafael H
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Rafael, Thank you for reviewing your recent stay with us here on Trip Advisor! I'm happy to hear that overall you enjoyed your experience with us, and please note, we are working to provide a better experience in our restaurant. We hope to see you the next time you're in Houston, and I hope you have a great weekend! More 

Glossop, United Kingdom
Level Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed May 4, 2015

I am a regular user of this hotel due to its proximity to our USA office however as far as hotels go this one has a few challenges, but to be fair if you are using it for business and you are only looking for a good night sleep, a bar, breakfast, a bit of gym then this place will... More 

Helpful?
Thank Duane W
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Duane W, Thank you for taking the time to leave us a review! I'm happy to hear you found our hotel to be clean, and our front desk staff helpful. We strive to ensure you "Stay Better" when you're with us, and I look forward to ensuring you have a better experience with us the next time you're here!... More 

Arlington, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 2, 2015 via mobile

This is our second visit as a group to this hotel, and once again I'm astonished by the service. The Sales Manager, David Robison is fantastic. His staff was very professional and accommodating. The hotel is immaculate, and despite other negative reviews, I found the food delicious. There are restaurants nearby though, so don't let that stop you. What most... More 

Helpful?
Thank zan711
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hi zan711! Thank you so much for the great review. I appreciate you taking the time to notice all of the great things we do, not only for our guests, but for our community. I look forward to seeing you again the next time you're in Houston! Have a fantastic week! More 

Guildford, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 24, 2015

If you like room service then this hotel is a two stars!!!! Breakfast was (From a Londoner) unacceptable. It is located in the hotel bar, with a tiny buffet, watered down juices... not good. The hotel hover is very clear, nicely located and the rooms were very good. I had 3 types of pillows (Soft, medium and hard) and the... More 

Helpful?
Thank BadouUK
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello BadouUK, Thank you for taking the time to write a review about your recent stay with us. I'm happy to hear you found the beds comfortable and our location convenient. I will personally see what we can do to ensure our restaurant quality is better. Thanks again, and have a great rest of your week! More 

Aberdeen, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

Stayed here for a week on business because it's close to the office... Rooms were nice, front desk staff were nice, shuttle service is great... Restaurant was terrible, worst greasy steak I've ever had, service was average at best... Breakfast was included in the room rate, but 'not' the orange juice... Wifi was ok and the gym was small but... More 

Helpful?
Thank swmasson
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello swmasson, Thank you for taking the time to share your experience with us here on TripAdvisor. I'm happy to read that you found most everything about our hotel great, and I will personally work to correct the experience you had in our restaurant. I hope to see you the next time you're in Houston. Thanks again and have a... More 

Dubai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 27, 2015 via mobile

The hotel is well located in the energy corridor and easy access to both westheimer and katy fwy A few good restaurants around the corner and a shopping area a short drive away The hotel has a licensed bar and restaurant with room service There is also a small mini mart inside for some essentials The room has a really... More 

Helpful?
Thank Souzam
Ronald G, Guest Service Representative at Holiday Inn Houston West Energy Corridor, responded to this review

Hello Souzam, Thank you for taking the time to write a review about your recent stay with us. I'm happy to read that you found a lot of great things about our hotel. I hope to see you again the next time you're in the Houston area. Have a great week! More 

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