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SpringHill Suites Houston Intercontinental Airport

3.0 of 5 Hotel   |   15840 John F Kennedy Boulevard, Houston, TX 77032
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Ranked #8 of 455 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sandeepina Calgary, Canada
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335 reviews from our community

Traveler rating
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    83
    18
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    3
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91
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary, Canada
Top Contributor
176 reviews 176 reviews
57 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a couple of nights, and will continue to do so every time we transit in Houston. The check in staff were really friendly, especially Terry (he asked us how we were doing later in the day, during breakfast, which was beyond the call of duty). Maria, the bartender at night, was really sweet and helpful too.... More

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Arrived at Bush at 3am after piloting a charter for 5hr thru bad weather, the local fbo suggested Springhill Suites I am glad they did. Asked for a upper floor and was rewarded with the top, complimentary bottle of Fiji water, clean, quiet, comfortable room with a bonus of a shower with lumbar spray nozzles, perfect for a sore back.... More

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Joe K, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. I'm glad we could offer you comfort and rest after a long flight. We look forward to seeing you upon your return to the area! Best, Devin Frank General... More

Houston
Top Contributor
207 reviews 207 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love these places. I often seek them out at this point and this was no exception to my expectations. This hotel was very reasonably priced, the room was fantastic and clean, as was the entire property. The staff was very friendly and wonderfully accommodating. Just awesome...I absolutely enjoyed my stay, beyond my already high regard and expectations.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear NATHANHOUSTON, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Devin Frank General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff is very welcoming and accommodating. Great hot breakfast every morning. And Rico the mixologist makes you feel like one of the family and makes great drinks. I've stayed here several times and is hotel of choice when staying in Houston, TX.

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear dianabos, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Devin Frank General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff are very friendly and always greet you with a smile. The rooms are very comfortable and quite. Stop by the lounge and have their resident mixologist Rigo create one of his award winning cocktails You will be pleasantly surprised.

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Sophie L, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and I look forward to sharing your kind feedback with Rico. We look forward to hosting you again. Best Devin Frank General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is an amazing hotel the staff are very welcoming and friendly. The rooms are always clean and tidy. I would like to put out a bit shout out for the bar staff Rigo and Martha for the first class bar service and the manager Terry for special care over my stay always greeting me in the morning or evening.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear mackaya1, Welcome back! We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Devin Frank General Manager More

Sedona, Arizona
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night here as a launch point for a cruise the following day. Marriott did their usual good job in laying out the lobby and the room configuration had a lot of nice features. Unfortunately, many of these niceties didn't work. The AC was your typical through the wall unit controlled by a wall thermostat, except the fan... More

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Sedona_JimS, Thank you for your review. I appreciate you acknowledging our well designed hotel. I apologize for your frustration regarding the air conditioning unit, noise pollution and malfunctioning power outlets. Please forgive us for the lapses in quality during your stay. Your valuable feedback is of great importance and allows us to monitor and continually improve our property. Thank... More

Chicago, IL
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We only stayed one night between planes. A driver came quickly after we called, and it is a short trip from the airport to the hotel. Free transportation runs every half hour mornings to return guests to the airport. The room was large and clean. The desk staff was efficient and pleasant. Breakfast was more extensive than I expected, with... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear KMSChicago_IL, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Devin Frank General Manager More

Rockville, Maryland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 19, 2014

At the risk of sounding bratty, I'm really disappointed that an airport hotel would start their breakfast so late. That means that people with reasonable morning flights have no possibility in partaking in the breakfast offered at the hotel. I know I will survive without Texas shaped waffles, and can afford to go out and buy my own breakfast, but... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Puja L, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. I'm very sorry for the disappointment you felt in breakfast; please forgive us. I have take note of your comments. Our team works hard to provide a pleasant stay,... More

Faringdon, UK
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 17, 2014

A quick trip from IAH, and an easy check-in having prebooked. We did not want to travel out to eat having arrived from the UK so we ate in the hotel and Martha provided excellent service. The room itself was perfect, with a separate sitting area in the room, and also a separate toilet and shower room. The shower was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear PSIW, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Devin Frank General Manager More

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Additional Information about SpringHill Suites Houston Intercontinental Airport

Address: 15840 John F Kennedy Boulevard, Houston, TX 77032
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
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Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston

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