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All 452 Houston hotels

SpringHill Suites Houston Intercontinental Airport

3.0 of 5 Hotel   |   15840 John F Kennedy Boulevard, Houston, TX 77032
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SpringHill Suites Houston Intercontinental Airport
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Ranked #9 of 452 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Candice C Charleston, South Carolina
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323 reviews from our community

Traveler rating
    223
    80
    16
    1
    3
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91
53
39
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Charleston, South Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel was amazing!!! Rigo the bartender really knows how to make you feel as if you are family! Always has a smile on his face and will go over and beyond to accommodate your needs. I would recommend the SpringHill Suites to anyone looking for a place to stay when in Houston. Make sure to go... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Candice C, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our bar and the friendly service provided by Rigo. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Rigo the bartender was very efficient and friendly. He worked the room and made sure every guest's needs were met and glasses were full. No need to go out in Houston-when u can drink at the hotel with good hospitality. I am sure I will be down here every night since Rigo is the bartender for the duration of my... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Epoole33, Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback with Rigo. Best, Devin Frank General Manager More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fantastic staff that will take care of you, plus a great room! Have a great bar to unwind after a long day. Go see Rigo the bartender. He'll take care of you! Very good staff and clean room conveniently located off JFK. Will stay here again next time I am in Houston.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear rkavanaugh, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. I will share your kind remarks with Rigo, Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Devin Frank General Manager More

Top Contributor
74 reviews 74 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The positives; nice sized and well laid out room, friendly staff, shuttle to airport, great value. The less positives; breakfast pretty limited, no in-room safe so how do you keep those personal possessions safe?. However the main negative was noise. I had expected that aeroplane noise would be the issue but the airport is pretty quiet from 11pm and this... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Theplusminus, Thank you for acknowledging our well designed rooms even though you did not enjoy your stay over all. I’m sorry your comfort was interrupted due to noise pollution. Your comfort is very important to us and we want to do everything we can to ensure you have a great stay. We appreciate our guests taking the time to... More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here last night and slept like a baby! The king bed was very comfortable. The toilet and shower areas where in different rooms, which would be great if you were with a companion. Breakfast was included. Both hot and cold items. All in all, a very nice place to stay.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Glen G, We are delighted to hear of the comfort you experienced at our hotel and thank you for your compliments. I’m glad you were able to take advantage of our modern rooms and amenities. Our associates are the key to providing our guests with a satisfying stay. Please visit us again on your next trip to the area.... More

Richland, Washington, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would definitely stay here again if in Houston. The room was bright and modern. The airport shuttle was prompt and the driver courteous. Breakfast was plentiful and tasty. Overall this was a great value.

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Gill K, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel and friendly staff made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see... More

Waynesboro, Virginia
Top Contributor
80 reviews 80 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 25, 2014

Within walking distance of our company office, plenty of places to eat nearby and airport is literally 5 minutes away, so can't be beat for convenience. All of that being said, I wouldn't stay here if it wasn't a clean, quiet and attentive hotel. Typical SpringHill Suites layout - small suite style (mini fridge and microwave, no full stove or... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Jeff L, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Devin Frank General Manager More

Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

I am all for customer service and cleanliness and price, and this hotel have it all. They have 24 hrs. shuttle service to and from the airport. The room and customer service was amazing! Very nice!!!!

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear fayetiff, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Devin... More

Texas
Top Contributor
51 reviews 51 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 19, 2014

My daughter wanted to give this hotel four stars only because they didn't have a place in the lobby to fill her water bottle and they wanted to sell her water. Thats the only gripe we had for a two day stay here for a soccer tournament. Knowing the hotel was occupied by at least 30 rooms or more of... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Holly B, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel at home. I appreciate you recognizing our strengths while... More

Chicago, Illinois
Top Contributor
54 reviews 54 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 18, 2014

I seem to have a lot of 1 night layovers at IAH and this was my first time at Springhill - I won't be staying anywhere else in the future. This place was perfect for my needs and quite new looking. Shuttle: clean, quick, consistent, headache free Location: 5 mins away from airport, near restaurants/shops Check-in: smooth, simple, great staff... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear BujTravels B, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Devin Frank General Manager More

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Additional Information about SpringHill Suites Houston Intercontinental Airport

Address: 15840 John F Kennedy Boulevard, Houston, TX 77032
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
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Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston

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