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SpringHill Suites Houston Intercontinental Airport

#8 of 469 Hotels in Houston
Certificate of Excellence
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15840 John F Kennedy Boulevard, Houston, TX 77032
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Best prices for: 1 room 1 guest
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SpringHill Suites Houston Intercontinental Airport
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SpringHill Suites Houston Intercontinental Airport
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lewiston, Idaho
1 of 5 stars Reviewed yesterday NEW

I Selected this hotel specifically because of Marriott brand and its "24 hour" shuttle service. So before retiring for the night I asked Operations Manager to be placed on shuttle to airport list for the Red Eye Flight. In all my years of travel I never heard anything but "room number and number of people." I asked to be placed... More 

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Hobbs, NM
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Due to weather (and the fact that I am cursed when flying through Houston), I had to spend the night in Houston. I usually stay at the Marriott directly at the airport but it was full. This is another Marriott property that I was lucky to get a room last minute. The front desk personnel were super friendly and helpful.... More 

Was this review helpful? Yes
Westlake Village, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Due to downpours, our party of four missed our flight and were looking for a place with a shuttle to stay overnight at the very last second (as were many other travelers)... we had with us a weak cancer patient needing a wheelchair and an elderly blind aunt. After calling 6-7 sold-out hotels in the area, we tried SpringHill, and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Elaine Y, I’m thrilled to learn that our team was able to provide you with some comfort during a very stressful time; thanks for taking the time to share your experience. We appreciate your recommendation, but of course the highest form of praise would be your return! Best Wishes to You, Devin Frank General Manager More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel exceeded all expectations in cleanliness, quietness, customer service. The shuttle service to the airport was just as they had stated: on time, friendly and courteous. Outstanding operations manager, Terry Traylor extended the hand of of kindness to us during a disaster at airport. His kindness and caring made such an awesome impression on my family.

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear DEBBIE K, We’re pleased to hear our clean hotel and friendly associates made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Devin Frank General Manager More 

Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Due to the weather, we lost the connection and they received us without reservation. They picked us in a shuttled (the drivers are very helper and polite), the front office are very supportive and the price is good for all the service. Excellent option.

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Jaime T, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant after suffering the frustration of a cancelled flight. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Devin Frank General... More 

Bogota, Colombia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for one night because i lost my international connection. I did not have reservation at it was around midnight, the shuttle driver the recepcionist were very kind and they had a lot of will for help us. They gave us deodorant and shaver. Clean and peacefull and the bed was excellent.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Marcela R, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Devin Frank General Manager More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the night here in order to catch an early flight the next morning. Checked in around 9:00 after a 3 hour drive. Was impressed that the hotel has a full bar. Got settled in and went down to the bar for drinks, snacks and basketball watching. Great service. The same for the continental breakfast. We were able to... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear DQBinTexas, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to... More 

Scottsdale
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The plus side: The property is very clean and well kept and the staff is outstanding. Everyone was very friendly and the breakfast was good. Free wifi was a plus and the signal was strong. The down side: It is an airport hotel and you can hear the planes overhead all night. The air conditioner worked very well in the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear aztraveler443, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed our friendly service and I have noted your feedback regarding noise pollution. Thank you for your time in reviewing our hotel. Best, Devin Frank General Manager More 

Beaumont, Texas
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight to catch a plane at Intercontinental Airport. We were checked in by Paula and she was very friendly and helpful. This was our first visit to a SpringHill Suites and we loved the layout of the room. It was very clean, looked new and decorated in soothing tones. Breakfast was kept refreshed and clean. We left our... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear 1027m, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Devin Frank General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel. Very close to the airport. We rode the shuttle the next morning. Their rates were the best! Checking in was a great experience. The girl was so nice and personable. The room was awesome! The nicest I have stayed in in awhile. We visited the bar/lounge and it was great too. The breakfast was usual hotel... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Scott-Kelli S, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our amenities and great location, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Devin Frank General Manager More 

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