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SpringHill Suites Houston Intercontinental Airport

#12 of 468 Hotels in Houston
Certificate of Excellence
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15840 John F Kennedy Boulevard, Houston, TX 77032
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SpringHill Suites Houston Intercontinental Airport
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SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
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401 reviews from our community

Traveler rating
    273
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    20
    2
    4
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104
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112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Long Beach
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We flew in to IAH and arrived at 1:30am and stayed overnight at this hotel. The hotel was nice and clean and the breakfast was pretty good. Upon check-in the front desk clerk lowered our nightly rate by almost $50 which was a really nice surprise. The room was comfortable, but the noise from the jets at the airport in... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear lizfinlb, We appreciate you taking the time to share your experience with us. We love hearing that your overnight airport stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Devin Frank General Manager More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent room. Very spacious, clean, comfortable king sized bed, central air, paper plates and cups available which was convenient as we ordered pizza. The WC was in a separate little room next to the bathroom, the shower was very nice with good pressure. Not many channels on the TV, also the TV was awkwardly placed in between the bed and... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Sharifa A, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Best, Devin Frank General... More 

texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

To begin with, I got lost attempting to locate the hotel. I contacted the front desk telephonically and Christine (who answered the phone) provided me with explicit, exact directions. Upon arrival, Christine was extremely cheerful, knowledgeable, adept and professional in her check-in duties as the Front Desk Clerk. In my opinion, she set the tone for my entire visit. The... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear driving t, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Devin Frank General Manager More 

Edson, Canada
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I found the front desk staff pleasant and efficient at check in, the room very comfortable, this was my third stay here in the last year, but my first review. The room is welcoming and bright with the toilet and vanity area separated, a really thought out idea. The bed was comfy, and there were lots of pillows. A nice... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear verynortherngirl, Welcome back, we appreciate your patronage. I'm glad our well designed rooms and friendly associates made for a restful stay. I will share your kind remarks with Martha. Thanks again, we look forward to your return visit. Best, Devin Frank General Manager More 

Texas
Top Contributor
91 reviews 91 reviews
67 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here two nights recently when flying into and out of IAH, and had stayed once before. The staff is friendly and helpful. The rooms are nicely laid out, in my opinion--especially the lounge area and a separate toilet/bathroom arrangement. The beds and bedding (especially the pillows) are comfortable. TV channel selection is fine. Lighting is excellent, although there... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Moniquepeep, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I've noted your feedback regarding our linens.... More 

Austin, Texas
Top Contributor
67 reviews 67 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location and brand were the main reasons for choosing this hotel. We prefer Marriott properties and the location was convenient to our reason for the trip (Golf Club of Houston.) We found the property currently appointed, very clean, and the staff very friendly. We were concerned that the proximity to the airport would make it noisy, but noise was not... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear TaaB, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Devin Frank General Manager More 

Calgary, AB
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If not maybe the expectation was too high thanks to the TA reviews, I’d give this hotel a five than a four. The plane arrived at IAH around 10pm, and we called in for a shuttle to pick up as soon as we got off. But the shuttle took 40 minutes to show up, doubled the time promised by the... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Huning, I'm sorry that you were not greeted with prompt shuttle service after a late flight. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to host you again. Best, Devin... More 

Stuttgart, Germany
Top Contributor
78 reviews 78 reviews
52 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We missed our connection and had to spend the night in Houston at the last minute. We were quickly and cheerfully met at the airport by their shuttle for the short drive to the property. Our room was very clean and comfortable. The couch and desk area is a nice addition to the room. This property is walking distance to... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear MMM54, We are thrilled to hear that we provided you with a great stay after a missed flight connection. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver superior service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to host you again.... More 

Wilmington, Delaware, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the cleanest place I have ever stayed in all my years of traveling! Close to the airport which made it convenient for early morning travel. Very spa like with a retro look. Second floor quiet.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Linda B, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our modern accommodations and convenient location. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Devin Frank General Manager More 

Port Sanilac, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

After a long flight delay we were grateful and very pleased with our accommodations. Special thanks to Martha who fed & watered our travel weary crew after the restaurant/bar was closed. Best $99 room ever, clean, comfy beds, nice showers, & speedy transfer. Great layover spot, enjoyed a quick swim in the pool too!

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Jennifer S, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. I look forward to sharing your kind remarks from Martha. Please plan to visit us again the next time you travel to the area. Best, Devin Frank General Manager More 

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