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SpringHill Suites Houston Intercontinental Airport

#12 of 461 Hotels in Houston
Certificate of Excellence
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15840 John F Kennedy Boulevard, Houston, TX 77032
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SpringHill Suites Houston Intercontinental Airport
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SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
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381 reviews from our community

Traveler rating
    260
    96
    19
    2
    4
See reviews for
101
67
44
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Orlando, Florida
Top Contributor
51 reviews 51 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed today NEW

I was in Houston for an interview and as soon as I was picked up at IAH I felt so welcomed by the shuttle driver that picked me up. She was really nice & made me fell at home as soon as I got in the shuttle and she started talking to me. When I arrived at the hotel I... More 

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New York City, New York
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having missed two connecting flights at Houston International Airport and needing to lay over night, my wife and I stayed at the Springhill Suites located on JFK Boulevard. We stayed in a King Suite. The bed was extremely comfortable, the room exceptionally clean and the bathroom had a separate enclosure for the toilet.. The staff were very friendly and helpful... More 

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ODENTON
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow! Just when you least expect it... You walk into a hotel and find home! From the Paula at the front desk to Rigo at the bar! I feel so at home when Im here. Please, please, please have Rigo work on the weekends. I miss him so much! As a customer service consultant I can't tell You how fantastic... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear DONNA K, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to sharing your kind remarks with Rigo. Best, Devin Frank... More 

Westminster, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Use to stay at the airport Marriott but now I only stay at Springhill Suites. The staff is very friendly and accommodating and Rigo the bartender keeps me coming back. Very personable, remembers my name and favorite drink. Next time you're in Houston, give them a try. You won't be disappointed.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Barbara J, Welcome to SpingHill Suites. I'm thrilled to hear that Rigo has provided you with superior service and made you feel at home. Your review and recommendation are appreciated and we are delighted to be your hotel of choice in the area. Best, Devin Frank General Manager More 

St. John's, Canada
Top Contributor
123 reviews 123 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel! Staff all very friendly and helpful. From the moment you step foot on the shuttle bus to the time you check out, you feel welcome and at home. The rooms are great and the location to the airport makes this an excellent stop over site. However, this would also be a great multi night location as well. The... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear C W, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Devin Frank General Manager More 

Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had to stay in Houston for one night due to a missed flight. Hotels in the area didn't seem particularly nice so we were very positively surprised when we arrived here and found that the hotel was actually better than the reviews. The room was quite spacious, including comfy living area and a desk smartly divided from the sleeping... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear justhf, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us due to a cancelled flight. Thank you for your feedback regarding the toiletries; I have taken note. On behalf... More 

Aspen, Colorado
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed at this hotel twice now during Houston layovers. It is an easy, clean, comfortable airport hotel with a very friendly staff. The beds are comfortable and the rooms are fresh and new. The hotel offers a free airport shuttle and is located quite close to the airport.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear BDPN, Welcome back! Thank you for your review and recommendation of our modern hotel and friendly service. I’m pleased to hear that our comfortable room and great location made for a truly fantastic experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Devin Frank General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After 2 cancelled flights we were stranded for 2 days without any luggage. Teri at the front courtesy desk, was so helpful. He suggested a taxi ride to the Deerbrook Mall to pick up some items The front office also gave us toiletries to get us through the 2 night stay. Thank you so much for all your help.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear stevie c, We are delighted that you took the time to write. I'm happy to hear that your stay was enjoyable even after cancelled flights and absent luggage! Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable. We thank you for your patronage and hope to see you again under more pleasant... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

i usually stay at a different hotel when I'm in Houston; but, due to availability, I had to choose a different place. Now that I'm here, I'm pleasantly surprised with the change of pace! This place has better rooms, great staff and a VERY convenient location. Rigo, the bartender, is extremely hospitable and a great conversationalist! I recommend anyone to... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear TheAprilDawn, Welcome! We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Devin Frank General Manager More 

Trenton, New Jersey
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights here. The first night we were tired from traveling back from Mexico, and decided to just eat at the hotel lounge. We were pleasantly surprised by the quality of the cocktails - then learned the bartender was a professional mixologist. The burgers were delicious too, which made for a better than expected evening. After such a... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear PatRode, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. I apologize for the inconsistency in your stay. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides areas that we can work on in order to improve our... More 

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