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SpringHill Suites Houston Intercontinental Airport

#10 of 468 Hotels in Houston
Certificate of Excellence
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15840 John F Kennedy Boulevard, Houston, TX 77032
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SpringHill Suites Houston Intercontinental Airport
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SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
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396 reviews from our community

Traveler rating
    271
    99
    20
    2
    4
See reviews for
103
75
44
112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Austin, Texas
Top Contributor
52 reviews 52 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location and brand were the main reasons for choosing this hotel. We prefer Marriott properties and the location was convenient to our reason for the trip (Golf Club of Houston.) We found the property currently appointed, very clean, and the staff very friendly. We were concerned that the proximity to the airport would make it noisy, but noise was not... More 

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Calgary, AB
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If not maybe the expectation was too high thanks to the TA reviews, I’d give this hotel a five than a four. The plane arrived at IAH around 10pm, and we called in for a shuttle to pick up as soon as we got off. But the shuttle took 40 minutes to show up, doubled the time promised by the... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Huning, I'm sorry that you were not greeted with prompt shuttle service after a late flight. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to host you again. Best, Devin... More 

Stuttgart, Germany
Top Contributor
79 reviews 79 reviews
53 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We missed our connection and had to spend the night in Houston at the last minute. We were quickly and cheerfully met at the airport by their shuttle for the short drive to the property. Our room was very clean and comfortable. The couch and desk area is a nice addition to the room. This property is walking distance to... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear MMM54, We are thrilled to hear that we provided you with a great stay after a missed flight connection. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver superior service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to host you again.... More 

Wilmington, Delaware, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is the cleanest place I have ever stayed in all my years of traveling! Close to the airport which made it convenient for early morning travel. Very spa like with a retro look. Second floor quiet.

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Linda B, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our modern accommodations and convenient location. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Devin Frank General Manager More 

Port Sanilac, Michigan
1 review
5 of 5 stars Reviewed 1 week ago via mobile

After a long flight delay we were grateful and very pleased with our accommodations. Special thanks to Martha who fed & watered our travel weary crew after the restaurant/bar was closed. Best $99 room ever, clean, comfy beds, nice showers, & speedy transfer. Great layover spot, enjoyed a quick swim in the pool too!

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Jennifer S, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. I look forward to sharing your kind remarks from Martha. Please plan to visit us again the next time you travel to the area. Best, Devin Frank General Manager More 

Top Contributor
120 reviews 120 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

For layover stop we found this place to be excellent. The shuttle was quick, and the property was 10 min. from Terminal C. Even after 10 pm there were 3 persons manning the registration. Then room was excellent with good lighting and space to stretch out. Toilet was in a separate small room with a small sink, and a larger... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Carfull, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our speedy shuttle and friendly service. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Devin Frank General Manager More 

Encinitas, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was fine. The beds were comfortable. The bathroom lacks counter space. You will definitely need earplugs to block out the airplane noise, the hallway noise and the A/C noise. The shuttle service to the airport is good. They will run extra shuttles if they need to in order to accommodate everyone. The restaurant is TERRIBLE. It is not... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear PilotsWife27, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I'm sorry that our food was not to your liking. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again... More 

California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight between flights to Cozumel. Chose the hotel because of the reasonable price for a mid-range accommodation but were very pleasantly surprised to find a wonderful hotel. Suites are huge with "living room and desk" space separated from sleeping space. Two bathrooms with sinks in both, shower in one and toilet in the other. Reception and check in... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear jgrambois, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Devin... More 

victoria, bc
Top Contributor
68 reviews 68 reviews
53 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything as expected, clean, super comfy bed and pillows. Had to request a room with a bath, not sure how many rooms have showers only, but had no problem getting a room with a bath. Breakfast was better than usual. Owner drove me to my rental car site off airport. Best food about 2 blocks away, ask at desk for... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear downey, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location, comfortable room and friendly service while in town. I appreciate your comments regarding the HVAC unit and I have taken note. There is no better compliment than a return visit,... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent bar!! Rigo the bartender is awesome!! The hotel is close to airport & rooms are very clean. Convenient for early flights out of airport. Shuttle runs every 30 minutes & fresh coffee in the lobby! Free breakfast too!! We just got back from the Island of Roatan so headed to Double Tree for a huge Rib Eye Steak!! It... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Bugsybagoo, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and I look forward to sharing your feedback with Rigo. Best,... More 

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