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SpringHill Suites Houston Intercontinental Airport

3.0 of 5 15840 John F Kennedy Boulevard, Houston, TX 77032
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Certificate of Excellence 2014
SpringHill Suites Houston Intercontinental Airport
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SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
SpringHill Suites Houston Intercontinental Airport
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352 reviews from our community

Traveler rating
    243
    85
    18
    2
    4
See reviews for
97
61
41
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minneapolis, Minnesota
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

On my way to a cruise out of Glaveston TX, I spent a night at the Springhill Suites. It was a 5 minute ride from the airport with free shuttle service. Driver gave good advice for dinner and later took me to the "Good Eats Restaurant" ( which was truly good). He would have come back to get me ,but... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is one of the nice places we had stayed during our visit to Texas. All staff were helpful and nice and pleased with the over all accommodation. Even though it is little older property, was maintained well. even though this is nice, My Kids liked Home2 suites frisco better than this springhill.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a stop because of our missed flight home. However, hotel was what you'd expect from Marriott! Clean and friendly! We didn't have bath towels in the room, but once we informed them, they delivered them quicker than it took for the shower to become steamy. Night shift front desk, Jerry I believe his name was, was very friendly.... More 

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ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Carol N, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable, but sorry you missed your flight. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest... More 

charlotte
Top Contributor
85 reviews 85 reviews
78 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is close to the airport and provides a very comfortable stay. It's new and it's very modern. The room was large and felt more like a studio apartment as to a hotel room. The check in process was fast and friendly. Beds are comfortable and pillows were good too (two important things)....walk-in shower and separate water closet. Didn't... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear brianparsley, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Devin Frank General Manager More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

As I walked through the doors Paula and Terry (supervisors) greeted me with a big smile and a happy hello. During my check-in process I asked if they had a handicap room available. When they realized my friend, who is wheelchair bound, was waiting in the car, Terry and Paula immediately said, they want to wait on the check-in and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear prissyfa, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates (I will be sure to share with our entire team). We appreciate having you as our guest, and we hope you’ll visit... More 

Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at IAH at 1 a.m. with our luggage in hand. On the way out of the terminal my son called the hotel and and said, "That was the most personable hotel employee ever!" The van was outside only a couple of minutes after us. Then we met Terry, the source of the warmest welcome and instantly became friends.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear HTaster, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel at home. I appreciate you taking the time to write... More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night. Arrived at the hotel tired and hungry and were greeted by Mimi at the front desk who had us laughing within minutes. Checked into our clean, spacious room, and then went to the restaurant/bar for a late supper. The bartender was accommodating and friendly in a laid-back way. The shuttle service was efficient and both drivers... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Elaine L, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Devin Frank General Manager More 

Idaho Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We arrived at the airport at 12:15am and called them for a shuttle. We were told to call back after we got our suitcases. We did and had to wait for over 20 minutes for the shuttle to arrive at 1:15am! Engine oil change and low tire pressure lights were on and the driver went to pick up someone whom... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Reeea281, Thank you for sharing a review about your recent stay. I sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the... More 

Boulder, Colorado
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here because of the very good rating this location received. It is purely a commuter hotel - we were planning to go out of the country on an early flight the next morning. Rooms are well appointed, and staff was very friendly. Got everything we wanted out of this stay. Pick up and transport to airport.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear dukehuh, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward... More 

Canyon Lake, Texas
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel. Clean, courteous staff, good bar, reliable van service. Marriott should hire the manager to teach it's hotel managers world wide how to run a hotel. I was thinking about copying the room design and decor for the guest room in my new home.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear jet_gorilla, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Devin Frank... More 

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Additional Information about SpringHill Suites Houston Intercontinental Airport

Address: 15840 John F Kennedy Boulevard, Houston, TX 77032
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
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Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston
Hotel Style:
#6 Family Hotel in Houston
#15 Business Hotel in Houston
#20 Romantic Hotel in Houston

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