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All 447 Houston hotels

Houston Marriott South at Hobby Airport

3.5 of 5 Hotel   |   9100 Gulf Freeway, Houston, TX 77017
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Ranked #165 of 447 hotels in Houston
A recent review
5 of 5 stars reviewed 6 days ago
BonnieChavez Chicago, Illinois
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109 people have reviewed this hotel

Traveler rating
    27
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    38
    9
    2
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14
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57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here several times for basketball tournaments in this area and of all the hotels in the area this is the best by far. The rooms are nice! Love the indoor pool and hot tub! You can't find a hot tub anywhere in Houston I'm guessing because they always have such warm weather. Being from the Midwest I love... More

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Bismarck, North Dakota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for 3 nights. customer service was exceptional. at bar on first night, carla was very friendly and customer service oriented but next day bar staff was not friendly at all. we were group of 10 and we left for another restaurant outside of hotel. I have stayed at many full service hotels but staff at this marriott... More

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San Diego, California
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Marriott close to Houston Hobby airport. We were arriving late and wanted a hotel near the airport, for a one night pre-cruise stay. Every single staff member, except the bar staff, was exceptional. After landing, we called for the free hotel shuttle and asked about dining. We were informed food service was closing (at midnight, I think... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

It was a pleasure staying at the mariott south hotel, everyone extremely helpful. Rooms are large and very comfortable.Used hotel room service,restaurant and shuttle service. Would stay there again,if my travels take me back.

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Neptune, New Jersey
Top Contributor
97 reviews 97 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for business two weeks ago. Hotel is clean and rooms were clean and nice like every other full service Marriott so that is the good - the not so good: elevator ride was like a roller coaster shaking and bouncing the ride and up and down - food: expensive for so-so quality - had lunch in restaurant and... More

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Vicki T, Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you so much for your response! We appreciate the kind words regarding the cleanliness of the hotel, it only makes us strive to do better. I am so sorry about your disappointing experiences in the restaurant and with room service. I assure you that is not typical and would like to get some additional feedback from you so that... More

Boston
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel with great lobby and layout. Clean rooms, profession, helpful staff and reasonable rates. Really great location and very convenient to Hobby and Downtown Houston area. However, the on site restaurant was bad, Bad, BAD! Horrible food and amateur and uncaring service. I have had no other choice to eat there a few times and have regretted it each... More

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Vicki T, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you so much for your candid response!! WE appreciate the kind words regarding the staff and property, it only makes us strive to do better. I am so sorry about your dissapointing experiences in the restaurant. I assure you that is not typical and would like to get some additional feedback from you so that we may use it... More

Senior Contributor
28 reviews 28 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 19, 2014

The hotel is easy enough to get to. There's adequate parking for large vehicles. The staff is friendly and helpful. I was greatly disappointed in the room. There's no microwave or refrigerator. I've seen those items in larger rooms that rent for less.

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Vicki T, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Good Afternoon! Thank you for choosing to stay with us and also for your feedback. I appreciate you recognizing how hard our staff works. I am so sorry you were dissapointed with the in room amenities. While we do not put microwaves in the rooms, we do have refrigerators available upon request. I hope we get the chance to serve... More

Fairfield, California
Top Contributor
121 reviews 121 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 9, 2014

Did a one night pre-cruise stay and it was fine. Airport shuttle pick up was prompt, friendly and driver offered us bottle waters. Next day return was the same, prompt and friendly. Property looks like it was formally an Embassy Suites rooms are large and face a center atrium area. The food and service in the bar and grill was... More

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Vicki T, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Hi 2marcopolos! Thank you so much for your review of your stay at our property. I am so pleased that you had a pleasant stay with us, and I hope that you had a wonderful time on your cruise! We hope to see you again when you are in Houston! More

Philadelphia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 26, 2014 credit card Amex Card Member Review

Stayed here for about the sixth time in the last year. Since it was close to Hobby airport, we had our sales meeting here. The hotel was almost sold out the three days we stayed here, and only had one working elevator, Was still not fixed on the fourth day when we checked out. This place needs a make over... More

Was this review helpful? Yes 1
Vicki T, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you for your candid response. We did experience an issue with one of our elevators a few months ago. Due to a major safety concern, we were left with only one functioning elevator as we awaited a special order part and repairs to be made. The elevator has sinced been repaired and we have not had any issues since.... More

Chicago
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2014 via mobile

Let me start with the good. The hotel is open late. The woman who runs the weekend shuttle bus is wonderful, the lobby bar is open late, I had a banquet I was hosting and the banquet staff, room and set up was wonderful for the price. I am a Marriott Rewards Platinum customer and stay at a lot of... More

Was this review helpful? Yes 1
Vicki T, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Hello I wanted to thank you for staying with us and for your candid response. I really appreciate the kind remarks as I know how difficult it can be to see the good in an unsatisfying experience. I am very sorry for the cleanliness condition of your room. I assure you this is not typical or our property. I also... More

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Additional Information about Houston Marriott South at Hobby Airport

Address: 9100 Gulf Freeway, Houston, TX 77017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #165 of 447 hotels in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Houston Marriott South at Hobby Airport 3.5*
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