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Houston Marriott South at Hobby Airport

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9100 Gulf Freeway, Houston, TX 77017
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1 room 1 guest
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Houston Marriott South at Hobby Airport
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Georgia
Level Contributor
406 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Wonderful Marriott! I am surprised at some of the less than laudatory reviews. I found the property to be clean and the staff friendly and helpful. Benjamin did a fine job at check-in and helped one in our party with a credit card problem. We got an excellent rate and it included breakfast. The breakfast buffet was OUTSTANDING! What it... More 

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1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this hotel. We had 6 rooms and everyone was delighted with the accommodations . Only problem I had was when returning a rental car I called hotel to get shuttle from airport back to hotel @ 545 am and was told shuttle had pick up there @ 6 am shuttle never came till 630 am... More 

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Dallas, Texas
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was not my first choice. In fact, I probably would have never considered staying here except for the fact that we were attending a 3 day volleyball tournament in Pearland. All of the hotels in Pearland were full, so this was the next closest hotel. I must admit, that I went in a little bit skeptic. The surrounding... More 

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SRichardAFOM, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Hi PixieMama, Thank you so much for taking the time to review your recent stay with us! We are delighted that you enjoyed your time with us during the volleyball tournament. I am also so glad that you enjoyed our staff, rooms, and amenities and I will be sure to pass your kind comments along to the appropriate departments so... More 

Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our connecting flight out of Houston was cancelled because of weather on 5/25/2015. The airline recommended this hotel to us for a discount rate of $69/night. The staff was very patient and accommodating, the lobby was clean and beautiful. The carpet in the room looked as if it was original to the time this hotel first opened. Everything in the... More 

Was this review helpful? Yes 1
SRichardAFOM, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Hi SENETraveler, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Houston Marriott South at Hobby Airport. We are sorry that you had a cancelled flight, but we are glad to have had the chance to host you. As we pride ourselves on delivering a memorable hotel experience during... More 

New York City, New York
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Actually, the Hotel has gotten worse. One of the elevators scares the living daylight out of me every time I get on it - it jerks continuously and as far as I'm concerned needs a complete overhaul. ABC TV hasn't worked properly for years! It either doesn't come on at all, or is pixelated after watching for a few minutes.... More 

Was this review helpful? Yes 1
SRichardAFOM, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Hi bob375, Thank you for taking the time to review our hotel. We really do appreciate this because if we do not hear back about issues from our guests, we will not know the areas that need to be improved upon. I am truly sorry that you have had such a poor experience with us this time, and that you... More 

momsus5
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We used this Marriot property due to a "room block" for a wedding party. It's the average business-type hotel with all the amenities that go along. Rooms are rather small but do the job for 2-3 persons; one would be too crowded if more than that. The convenience of its location to Hobby is a plus. It is an overall... More 

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Henley-on-Thames, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not the Marriott I add quickly, it's an haven of efficiency and welcome in the midst of Houston airport mediocrity, gross inefficiency and chaos. Chances are you are staying in this hotel on the way to somewhere, also like us (for the second time) you might have missed your flight thanks to those who are supposed to manage and run... More 

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Sarasota, Florida
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 29, 2015

This hotel has always been one of my favorites. It has the most comfortable beds you'll find anywhere, zero airplane noise in the room even though it is right next to the airport, has a very nice atrium and a great breakfast. I always get the room I want too. The only thing they could do better would be to... More 

Was this review helpful? Yes 1
Jackson, Tennessee, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 15, 2015

Thanks to Southwest Airlines, my 11 year old son and I were stranded at Houston Hobby late at night and our luggage was lost. We received vouchers for this Marriott. We were exhausted and confused and just wanted to get home. The employee who checked us in was so nice and so sympathetic with our situation. She made me feel... More 

Was this review helpful? Yes 1
PHOENIX, United States
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 10, 2015

hotel is located right off the highway and the rooms are clean and nice, but i could not find a working ice or soda machine come on is that a joke in a marriott. also the one working elevator left me waiting an average of 10 minutes to go down to the lobby bar for ice.one bar grill in the... More 

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Miriam_Abraham, Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear Nicholas T. Thank you for your valued feedback as it aids us in improving our hotel operations. I am extremely disappointed to hear that your stay with us was not up to standard. We take great pride in ensuring every guest’s satisfaction and have unfortunately fallen short of that goal during your stay with us. I have escalated the... More 

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