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All 447 Houston hotels

Park Inn by Radisson Houston North & Conference Center

3.0 of 5 Hotel   |   500 N Sam Houston Pkwy, Houston, TX 77060
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Park Inn by Radisson Houston North & Conference Center
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Ranked #237 of 447 hotels in Houston
A recent review
3 of 5 stars Reviewed March 8, 2014
SmartDiverGal Mentor, Ohio
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113 people have reviewed this hotel

Traveler rating
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    7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Mississauga, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

starting with huge delay of shuttle to drop me at the hotel, ending in double charging of my credit card without permission, receptionist told me this a security deposit, but when I came back home , shocked that my credit card has been double charged ( made booking through expedia ). Furthermore, it has been 3 weeks since my staying... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Please accept my sincere apologies for the long wait for our shuttle and the billing error. Our close proximity to Bush Intercontinental Airport does mean that we get a lot of traffic at the airport. It does sometimes mean a longer than the standard 30 minutes for us to get you. It is not our intention to make you wait.... More

Quito, Ecuador
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I had to spend one night here due to a flight delay. The night was paid for by United airlines. The property is run down. My room had a very dirty carpet and it stinked. It is 25 minutes away from terminal E with 5 am traffic. The hotel shuttle bus runs every hour at the top of the hour.... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for your feedback. Please accept our apologies for a less than stellar stay. We use your comments as training tools and I've shared yours with our entire management team. We hope you'll come back and give us another chance to show you a 5 star stay. Casandra Kokoska Front Office Manager More

Doral, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2014

Booked the hotel thru a web site, paid in full to the site. When i arrived to IAH called the hotel to check about free shuttle, i was told to wait a couple minutes. After an hour a driver from a different hotel asked me where was I going and offered to take me to the Park Inn. Stayed just... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for your feedback. Please accept my sincere apologies for the long wait on our shuttle. We were short staffed on drivers but have hired on new drivers as well as a transportation supervisor to make sure your wait time and trip from the airport to the hotel and back are perfect. Also, I would be happy to review... More

Mentor, Ohio
Top Contributor
110 reviews 110 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed March 8, 2014

Very Basic but serves its' purpose. Clean, close enough to airport with hourly airport shuttle, rooms and bathroom and pool are small. Staff were nice. Since T/A needs longer review than is necessary in this case; I will make unnecessary additional comments. Many meeting rooms for business requirements. Large hallways make good,safe, indoor walking path and are in a large... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

We appreciate you taking the time to share your comments about our nice staff and clean rooms. We also are so pleased you even typed in your thoughts on our additional amenities like meeting space so that you met the 200 character minimum for publishing your review. Come back and see us again soon. Casandra Kokoska Front Office Manager More

Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 6, 2014

We were assigned to this hotel by United Airlines on Sunday, March 3. We could hear everything happening in the hallways, as though it was inside our room. It was very cold outside and there was SO MUCH cold air coming in through the window and under the air conditioning unit. No heat in this room. In the morning, at... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. The room has been inspected and no evidence of bugs were found and the patio door has been resealed as well. To discuss your stay further, please contact the hotel directly at ckokoska@parkinnhoustonnorth.com. Casandra Kokoska Front Office Manager More

Lincolnton, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014

The "Executive Suite" bathroom was a little small, there is only one elevator, and some of the equipment is a little dated (my thermostat was straight out of the 60s) but everything worked just fine. it was very convenient to the airport, and my room was surprisingly quiet in spite of that. It was great for my purposes. Some of... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for sharing. I am so glad you enjoyed the quiet room and our convenient location. Please accept my apologies regarding the staff that were not as friendly as others. We are working hard to bring all our employees up to the same courteous and friendly level as others and are confident that you will see the difference in... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2014

Although the hotel looks a bit tired and depressing upon entry, you are getting a good value. the rooms are clean and comfortable and the staff are pleasant and for an overnight stay (in my case) it was worth it

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Saint Louis, Missouri, United States
Top Contributor
68 reviews 68 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 17, 2014

Like most, I ended up here after United Airlines stranded us in Houston, despite this hotel being a bit far from the airport. Rooms are old and a bit worn but clean. No bar or food before 5:00 PM which I thought was perplexing considering us airline castaways were a captive audience with money; however, the front desk staff was... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for your detailed review of our property. We are happy to hear you had great experiences with our front desk team, the easy check in, the friendly efficient wait staff, and our clean rooms. Please accept my apologies for the difficulties you had with our departing shuttle service and restaurant menu. You'll be pleased to know we have... More

Charlotte
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2014

We were laid over by United Airlines and the Park Inn is the hotel they gave us. Let me tell you by and far the shuttle from the airport to the hotel was beyond horrible. It took almost two hours and countless phone calls. Park Inn had every excuse in the book about why it took so long. So many... More

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Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for sharing your feedback with us. Please accept our sincere apologies for the long wait for the shuttle. When flights get cancelled and full flights get issued to the hotel, this can sometimes mean a long wait for a shuttle even though we have a 20 passenger vehicle. The hotel has newly employed additional drivers and a transportation... More

Chilliwack, Canada
Top Contributor
162 reviews 162 reviews
24 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed February 10, 2014

Flight got messed up so spent night in Houston at this hotel, provided by United Airlines. Not a bod place. Old but well maintained, clean, friendly staff. Restaurant and bar has same food which is good with good prices. Good choices on menu. One thing on that evening was poor service in the restaurant. So went to bar and ordered... More

Was this review helpful? Yes
Casandra K, Front Office Manager at Park Inn by Radisson Houston North & Conference Center, responded to this review

Thank you for sharing with us. We are so pleased that you had a good visit to our hotel and enjoyed the clean rooms and friendly staff. While I am delighted your bar experience was good, please accept our apologies for the service in the restaurant. Your comments have been shared with our service staff to make sure they are... More

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Additional Information about Park Inn by Radisson Houston North & Conference Center

Also Known As:
Park Inn Houston North Hotel Houston
Park Inn Houston North Hotel
Address: 500 N Sam Houston Pkwy, Houston, TX 77060
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#237 Romantic Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Houston North & Conference Center 3*
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