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Homewood Suites by Hilton Houston Northwest Cy-Fair

#34 of 470 Hotels in Houston
Certificate of Excellence
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13110 Wortham Center Drive, Houston, TX 77065
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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154 Reviews from our TripAdvisor Community

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Traveler rating
    96
    39
    11
    5
    3
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51
18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (40)
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Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

There was a young lady Tamika In the kitchen cooking breakfast, she was very personable and such a polite smile. I appreciate that you all take out the time to guarantee such great service even during breakfast. Tamika deserves 5 stars!!

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Ms. Tamika was a great person. Her smile made my day because I was in a bad mood and she gave me some encouraging words and made me smile. she is the reason I would love to come back and invite others. She was a great person.

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Louisiana
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Always have a good stay at this hotel. Stayed in 434, but wouldnt recommend it. No view whatsoever and not a plan of the studio floor plan. Tv simply is not large enough to view from the bed. Poor a/c unit worked hard to try and cool the room. I think staying on the top floor during the summer months... More 

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Dallas TX
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was driving down to Houston from DFW to attend a party and needed a place to stay that night as I didn't want to drive home right afterward. I picked the Homewood Suites because it was close to the home where the party was being held and the price was good - $81. It had good reviews and I... More 

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Fredericksburg, United Kingdom
1 review
4 of 5 stars Reviewed June 20, 2015

A very quiet location. Our room was super-clean and fresh. Good breakfast. Comfortable bed. Only issue was the free wifi was down, and there was some noise from overhead footsteps. We will stay here again.

Review collected in partnership with Homewood Suites by Hilton

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atlanta, United States
1 review
1 of 5 stars Reviewed June 12, 2015

their booking system defaulted me back to the night prior to my arrival. The hotel billed me for 2 "no show" rooms. I and Hilton Honors desk both phoned the hotel who could care less about the situation and charged for the rooms. Poor attitude to provide customer service for even high Honors members.

Review collected in partnership with Homewood Suites by Hilton

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Jack M, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Dear Kevin R. We are sorry we did not provide you with a better quality of service. This is not typical of our hotel and staff and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us. Thank you for your feedback and we hope you will consider staying with us again.... More 

McAllen, United States
1 review
5 of 5 stars Reviewed June 10, 2015

There aren't very many properties to choose from in the Cypress area of Houston close to 290. Thankfully, Hilton added this Homewood Suites to the area. The hotel is convenient to US-290 and FM-1960. The property is well-kept, and the staff is wonderful! Rooms are very comfortable and clean.

Review collected in partnership with Homewood Suites by Hilton

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Lafayette, Louisiana
1 review
5 of 5 stars Reviewed June 1, 2015

Dear Mr. Murphy, Please allow me this opportunity to recognize one of your employees? I was recently a guest at the North Houston Homewood Suites hotel. I had the distinct pleasure to meet Amanda Haro. Such a pleasant and welcoming young lady. I hope the Hilton can appreciate what a very special person that you have in your organization. She... More 

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Asnieres-sur-Seine, France
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

Rooms are really big with kitchen ! this is the perfect place to stay when you want to visit the Premium Outlet. Breakfast is ok. Swimming pool quite cold but nice. Funny texan restaurant a few steps by walk from it.

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Seattle, United States
1 review
5 of 5 stars Reviewed May 18, 2015

I got exactly what I expected. The hotel was clean, quiet, and the staff were great! I have stayed at Homewood Suites several times over the years, in at least 3 different states, and the consistency is unbelievable!

Review collected in partnership with Homewood Suites by Hilton

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