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Homewood Suites by Hilton Houston Northwest Cy-Fair

#33 of 469 Hotels in Houston
Certificate of Excellence
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13110 Wortham Center Drive, Houston, TX 77065
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Best prices for: 1 room 1 guest
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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150 Reviews from our TripAdvisor Community

Traveler rating
    93
    39
    10
    5
    3
See reviews for
51
18
9
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Fredericksburg, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

A very quiet location. Our room was super-clean and fresh. Good breakfast. Comfortable bed. Only issue was the free wifi was down, and there was some noise from overhead footsteps. We will stay here again.

Review collected in partnership with Homewood Suites by Hilton

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atlanta, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

their booking system defaulted me back to the night prior to my arrival. The hotel billed me for 2 "no show" rooms. I and Hilton Honors desk both phoned the hotel who could care less about the situation and charged for the rooms. Poor attitude to provide customer service for even high Honors members.

Review collected in partnership with Homewood Suites by Hilton

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Jack M, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Dear Kevin R. We are sorry we did not provide you with a better quality of service. This is not typical of our hotel and staff and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us. Thank you for your feedback and we hope you will consider staying with us again.... More 

McAllen, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

There aren't very many properties to choose from in the Cypress area of Houston close to 290. Thankfully, Hilton added this Homewood Suites to the area. The hotel is convenient to US-290 and FM-1960. The property is well-kept, and the staff is wonderful! Rooms are very comfortable and clean.

Review collected in partnership with Homewood Suites by Hilton

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Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Dear Mr. Murphy, Please allow me this opportunity to recognize one of your employees? I was recently a guest at the North Houston Homewood Suites hotel. I had the distinct pleasure to meet Amanda Haro. Such a pleasant and welcoming young lady. I hope the Hilton can appreciate what a very special person that you have in your organization. She... More 

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Asnieres-sur-Seine, France
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

Rooms are really big with kitchen ! this is the perfect place to stay when you want to visit the Premium Outlet. Breakfast is ok. Swimming pool quite cold but nice. Funny texan restaurant a few steps by walk from it.

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Seattle, United States
1 review
5 of 5 stars Reviewed May 18, 2015

I got exactly what I expected. The hotel was clean, quiet, and the staff were great! I have stayed at Homewood Suites several times over the years, in at least 3 different states, and the consistency is unbelievable!

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed May 13, 2015

We always stay here when we travel to Houston to be with our Son and his lovely family. The beds are wonderful and the staff gracious. If you like breakfast Homewood Suites cannot be beat. You will have a wide variety to choose from.

Review collected in partnership with Homewood Suites by Hilton

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Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed May 4, 2015

I have always enjoyed this hotel and my place of choice each time I visit the Houston Area. The front desk staff was very friendly and prompt. I also loved the personal touch when I got to my room with a personalized letter extending a very nice welcome.

Review collected in partnership with Homewood Suites by Hilton

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Houston, Texas
1 review
5 of 5 stars Reviewed April 26, 2015

We had a great experience. Amanda, at the front desk, was welcoming, friendly and accommodating. Excellent customer service. We loved our room. It was spacious, clean and comfortable. We will definitely be back!

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New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2015

A couple of frustrations due to noise of A/C and poor signage to locate the lobby. But all in all, the room was of very good quality, bed comfortable, and the reception was very friendly and helpful. Made a big statement about the hotel's "guaranteed satisfaction".

Review collected in partnership with Homewood Suites by Hilton

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