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Sleep Inn & Suites

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2475 North I-45 Freeway, Houston, TX 77007
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1 room 1 guest
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38 Reviews from our TripAdvisor Community

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Traveler rating
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    10
    7
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10
3
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (38)
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    (17)
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Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Since I was on my own nickel for this business trip, I chose to stay near downtown but not in downtown. This hotel was a good choice. The room was quiet, clean and comfortable. The staff was very friendly and efficient. Breakfast was average. The only negative is there is not a good choice of restaurants nearby. The hotel is... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Fridge, clean. Worked for us. First time, but we come to Houston often and will do again. Rate is less than you'd pay for most Holiday Inn Express' in the area -- and comparable and in some cases better. Only took about 30 minutes in rush hour traffic to get to MD Anderson.

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Granbury, Texas
1 review
4 of 5 stars Reviewed July 22, 2015

The hotel was very good. Staff helpful and friendly. Room was clean,comfortable and COOL. The breakfast was not was it was touted to be by other reviews. We skipped it and ate at a good restaurant close by. There are good eating places within half mile of the hotel. Ask the desk clerk.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Krupali... More 

San Antonio, Texas
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 29, 2015

So we're going to the 'stro's game and we get into town a little early. Check-in is at 3 but we wanna check in early. I call and speak to Maria (Hhiiii Maria). She's very pleasant and accomodates me with an early check-in (awesome). We get there early check in, drop off our stuff,make it to our game with plenty... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Krupali... More 

Coppell, Texas
1 review
5 of 5 stars Reviewed May 27, 2015

I arrived early Tuesday morning when most of the city was flooded due to a freak long-lasting rain storm. I-45 was at a standstill as the freeway was flooded where it goes underneath Main St. Many drivers abandoned their vehicles and walked to the hotel as it was the only thing open during the 10:00pm - 8:00am ordeal. The only... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Krupali... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 8, 2015

I left a bag at check out and when I realized it I called the hotel and gave them my information and was told it would be mailed out the next day. When I called 2 days later they still had my bag and theasier manager hung up on me when I expressed how upset I was and when I... More 

Was this review helpful? Yes 1
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chicago, Illinois
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 8, 2015

First time I ever stayed at a SLEEP INN hotel and I was very happy with the experience the saff was very friendly and happy to make your stay pleasant,on arrival they even give you a little goody bag. The room was clean and comfy and well provided for. A few restaurants were very close by to walk to. We... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Krupali Shah... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed April 24, 2015

I traveled from Tampa, FL to Houston for the weekend of April 17-19th and chose this Sleep Inn, Little did I realize that this property is beautiful, everything at this property is kept up and has no age to it whatsoever, I was impressed that everything is modern. I backpacked the entire trip and had no problems walking around the... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Krupali Shah... More 

Austin, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

I want to start by saying, this is one of my favorite hotels in Houston. I really should have posted this review way earlier. I have stayed in multiple times as well as recommended my coworkers to stay here as well. The front desk here is awesome. Super super high speed Internet. Standing showers instead of bathtubs. Great location right... More 

Was this review helpful? Yes
KRUPALI S, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for considering Sleep Inn and Suites Downtown Houston as your favorite place to stay in Houston , it's our pleasure serving you. Hope to see you again in near future. Sincerely, Krupali Shah More 

Fredericksburg, Texas
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 17, 2015

From check-in to check out, this little gem was a treat! We were greeted with a little goodies bag containing water and chips and a huge smile. The lobby and public areas were immaculate and smelled like a new property. Our room was clean, big and well appointed. I must admit I was a bit hesitant when we arrived (as... More 

Was this review helpful? Yes
KRUPALI S, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your sweet survey , we here at Sleep Inn and Suites Downtown Houston are continuously working towards improving for good and we are hope to WOW !! you on your next stay Sincerely, Krupali Shah More 

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