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Sleep Inn & Suites

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2475 North I-45 Freeway, Houston, TX 77007
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1 room 1 adult
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Sleep Inn & Suites
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45 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Had to stay one night before international flight home close to airport the receptionist during the day very friendly but not the male staff reception at night so rude. Nice simple accommodation beds comfortable and good breakfast provided in the morning

Helpful?
Thank raelynnm2016
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will personally train the Night Audit staff to make sure it never happens again to any of our guest. Your satisfaction is important to... More 

McAllen, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

2 out of 5 hotel. Good location and nice service.Cons is that it has a weird smell in all hotel &really small rooms. We also stayed in a la copa inn which is mucho better hotel but their was no copa hotel near by so we chose thisone.

Helpful?
Thank Jorge G
KRUPALI S, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Rio Rancho, New Mexico
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 22, 2015

My daughter and I were on a business trip to Houston and needed to stay near downtown. I usually stay at Choice hotels and this one did not disappoint. Staff was friendly and accommodating. Free Breakfast as usual along with a newspaper. Very close to downtown. Highly recommend this Sleep Inn.

Helpful?
Thank MBKSoren
KRUPALI S, Director of Sales at Sleep Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Krupali... More 

West Palm Beach, Florida
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 13, 2015

and since it right off of I45 to can get to the other Houston attractions with no problem. The rooms are well maintained.there is a refrigerator and microwave. The morning breakfasts the hotel is done well, they keep the food fresh. There is fruit, oatmeal, eggs, bacon sausage, different breads, yogurts, Apple and orange juices, coffee and of course fresh... More 

Helpful?
1 Thank SandiE147
KRUPALI S, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

southern nj
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 21, 2015

This was our first stay at a Sleep Inn and what a great experience it was!!!! It could not have been cleaner, the staff could not have been nicer, and the rooms and entire hotel could not have been more attractive or more sleep-friendly!!! They provide a free, hot breakfast (eggs, sausage, waffles, etc.), free parking and free WIFI. They... More 

Helpful?
Thank need_new_life
KRUPALI S, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Corvallis, Oregon
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 24, 2015 via mobile

We enjoyed staying here! Rooms spacious, clean and very comfy! Would have rates it higher, but the dogs outside at the dig sitting place were a littlw noisy in the morning. But not bad ! Basic breakfast and very friendly staff. Was in town for an event at the civic center, easy access to that as well as the airport!

Helpful?
Thank S M
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Hello S M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

Since I was on my own nickel for this business trip, I chose to stay near downtown but not in downtown. This hotel was a good choice. The room was quiet, clean and comfortable. The staff was very friendly and efficient. Breakfast was average. The only negative is there is not a good choice of restaurants nearby. The hotel is... More 

Helpful?
Thank tomtex451
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed August 19, 2015 via mobile

Fridge, clean. Worked for us. First time, but we come to Houston often and will do again. Rate is less than you'd pay for most Holiday Inn Express' in the area -- and comparable and in some cases better. Only took about 30 minutes in rush hour traffic to get to MD Anderson.

Helpful?
Thank HimeRoze
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Granbury, Texas
1 review
4 of 5 stars Reviewed July 22, 2015

The hotel was very good. Staff helpful and friendly. Room was clean,comfortable and COOL. The breakfast was not was it was touted to be by other reviews. We skipped it and ate at a good restaurant close by. There are good eating places within half mile of the hotel. Ask the desk clerk.

Review collected in partnership with Amoma.com

Helpful?
Thank U3239TMrobertw
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Krupali... More 

San Antonio, Texas
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 29, 2015

So we're going to the 'stro's game and we get into town a little early. Check-in is at 3 but we wanna check in early. I call and speak to Maria (Hhiiii Maria). She's very pleasant and accomodates me with an early check-in (awesome). We get there early check in, drop off our stuff,make it to our game with plenty... More 

Helpful?
Thank Pete_E_of_SA
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Krupali... More 

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