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Sleep Inn & Suites

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2475 North I-45 Freeway, Houston, TX 77007
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Choice Privileges Points
Best prices for: 1 room 1 guest
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Sleep Inn & Suites
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Sleep Inn & Suites
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33 reviews from our community

Traveler rating
    17
    7
    7
    1
    1
See reviews for
9
3
1
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (16)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (3)
All months
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I left a bag at check out and when I realized it I called the hotel and gave them my information and was told it would be mailed out the next day. When I called 2 days later they still had my bag and theasier manager hung up on me when I expressed how upset I was and when I... More 

Was this review helpful? Yes 1
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chicago, Illinois
Top Contributor
78 reviews 78 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time I ever stayed at a SLEEP INN hotel and I was very happy with the experience the saff was very friendly and happy to make your stay pleasant,on arrival they even give you a little goody bag. The room was clean and comfy and well provided for. A few restaurants were very close by to walk to. We... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Krupali Shah... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

I traveled from Tampa, FL to Houston for the weekend of April 17-19th and chose this Sleep Inn, Little did I realize that this property is beautiful, everything at this property is kept up and has no age to it whatsoever, I was impressed that everything is modern. I backpacked the entire trip and had no problems walking around the... More 

Was this review helpful? Yes
KRUPALI S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Krupali Shah... More 

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

I want to start by saying, this is one of my favorite hotels in Houston. I really should have posted this review way earlier. I have stayed in multiple times as well as recommended my coworkers to stay here as well. The front desk here is awesome. Super super high speed Internet. Standing showers instead of bathtubs. Great location right... More 

Was this review helpful? Yes
KRUPALI S, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for considering Sleep Inn and Suites Downtown Houston as your favorite place to stay in Houston , it's our pleasure serving you. Hope to see you again in near future. Sincerely, Krupali Shah More 

Fredericksburg, Texas
Top Contributor
53 reviews 53 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 17, 2015

From check-in to check out, this little gem was a treat! We were greeted with a little goodies bag containing water and chips and a huge smile. The lobby and public areas were immaculate and smelled like a new property. Our room was clean, big and well appointed. I must admit I was a bit hesitant when we arrived (as... More 

Was this review helpful? Yes
KRUPALI S, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your sweet survey , we here at Sleep Inn and Suites Downtown Houston are continuously working towards improving for good and we are hope to WOW !! you on your next stay Sincerely, Krupali Shah More 

Greenville, Texas, United States
1 review
4 of 5 stars Reviewed October 10, 2014

I have stayed at this motel many times without having problems. On the one occasion I had a complaint they immediately switched my room without a question. There are a few good restaurants on Airline Street near the motel.

Was this review helpful? Yes
Nikita K, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you very much for taking time and giving us your positive feedback , whenever you come back to Houston it will be our pleasure to serve you always. More 

Bristol, United Kingdom
Top Contributor
101 reviews 101 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 8, 2014

This is a New Hotel, with a big rooms very comfortable Beds , high speed Internet .. and good Breakfast, the location is good, little far away of Houston Centre, but if you in car or walk just few feet's to take the Bus is OK ... I no give you 5 excellent rating, because the location is little far... More 

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Washington DC, District of Columbia
Top Contributor
211 reviews 211 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 7, 2014

The area around the hotel seems sketchy so as I was driving in I was questionable of the positive reviews I read. However, once I pulled into the parking lot, while a very tiny lot, is a well lit and feels pretty secured. The staff woman who greeted me was really kind and the hotel itself is kept very clean... More 

Was this review helpful? Yes
Tucson, Arizona, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 11, 2014

My husband and I stayed here in May for a business trip. The stay was fine. We weren't looking for anything fancy, just a clean place. Breakfast in the morning was a nice addition. Our stay was fine. We ALWAYS stay at Choice Hotels and have never had a poor experience. Same situation here. The problems started AFTER we left... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

The property is small, nearly new, very clean, has a great staff, internet is fast, breakfast is very good, and the the location is convenient. I stay at this location every time I'm in Houston. Actually I rotate between this Choice Hotel location and a couple other comparable properties to maximize my Choice Privileges points. Right now 2 separate stays... More 

Was this review helpful? Yes 1
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