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Embassy Suites Houston - Energy Corridor

#4 of 468 Hotels in Houston
Certificate of Excellence
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11730 Katy Freeway, Houston, TX 77079
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Embassy Suites Houston - Energy Corridor
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Embassy Suites Houston - Energy Corridor
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615 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corpus Christi, Texas
Top Contributor
166 reviews 166 reviews
33 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel again recently. It really is a very welcoming place. I was upgraded to a premium floor, but this time I was charged for the internet for one night (and I am not sure we actually ever got on it). I was going to ask but decided that the upgrade was a fair trade and never... More 

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Moscow, Idaho
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Average to below average hotel and not as nice as I would have expected from Embassy Suites and the reviews I read. Hotel starting to show its age and the rooms are not as well appointed as I would have expected. Not particularly friendly or helpful.

Review collected in partnership with Embassy Suites Hotels

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Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Arlington, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stay here monthly on business. The hotel is always clean and the amenities are great. The rooms have plenty of space. The evening reception is a good time to unwind. The staff is very welcoming and helpful.

Review collected in partnership with Embassy Suites Hotels

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Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

San Antonio
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is well maintained and is staffed by friendly and professional personnel. When making reservations be sure to specify a "non-smoking room," since these are located on non-smoking floors. The Manager's evening reception offers a generous selection of finger foods for all tastes, and has an open bar. Breakfast options should fulfill any dinner's desires, with a large selection... More 

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Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice location & rooms. SMOKING ROOMS AVAILABLE which is a plus for me. Stayed a week while my house was being worked on. Impeccable service: Yolanda at front desk & Seik were awesome in terms of meeting personalized needs. Room service/food selections--I've had better. It was okay. Great place to stay if you're doing business in Houston. I will say... More 

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Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

Houston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The accommodations at the Embassy Suites Corridor was excellent. Happy hour was good and the breakfast was excellent. Everyone had a great time and loved it so much to they all are looking forward to next year.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

abilene, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel was nice but my car was broken into in the garage, along with several others. Front desk staff was not very helpful on helping to get window fixed in a huge city I did not know. Also left an item in room and no one called to let me know that's where it was even though I made several... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your review. We sincerely apologize for the level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit... More 

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Front desk staff welcoming, courteous, helpful and efficient on both check-in and check-out; provided room on the requested side of the hotel and it was clean; had an enjoyable stay; very good beds with very comfortable sheets; appreciated use of frig in room, complimentary breakfast downstairs, use of fitness facility regularly, and complimentary free parking; I would stay here again

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

WESTLAKE, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The HOTEL is so accommodating, the rooms are clean, beds comfortable, and quiet. The evening Reception is wonderful...food is great...it's a party. The complimentary breakfast is delicious...made to order omelets with all the trimmings. The staff will take care of your needs, AAAAA Hotel in Houston for a low cost

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

San Antonio, Texas
Top Contributor
289 reviews 289 reviews
49 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found this to be one of the nicest Embassy Suites we have stayed in a long time. From the very start with the friendly front desk we felt like we belonged there. The room was very nice and it is so nice to have the separate bedroom. Then it offers a nice happy hour that feature very tasty hummus... More 

Was this review helpful? Yes
Gary S, Manager at Embassy Suites Houston - Energy Corridor, responded to this review

Thank you for your kind words regarding your recent stay at the Embassy Suites Houston, Energy Corridor. Your stay is important to us and we hope to see you again soon. Have a Great day, Management More 

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