I have an annual spring business trip to Houston and settled on this Comfort Inn because of its location and price. It's handy to both downtown and the 610/Galleria area and charges a fraction of the big-name places, plus parking is at your door. The staff has always been friendly and helpful. A problem a couple of years ago with... more

I was very disappointed with service from the beginning. Rooms were not ready at checkin. Swimming pool was closed for the season (no mention of this when booked) was told it was available but clerk confirmed there was a pool but was closed through April? So what does "available" mean you say? good question. Remote control did not work in... more

I stayed at this location for two nights, because I was attending a conference in downtown and the prices downtown were way too high. However, I had to rent a car in order to get back and forth, so didn't save much money after all. I made this reservation by phone to the Comfort Inn national phone number. I wanted... more

If you sleep EXTREMELY soundly, you'll be OK at the Comfort Inn, Downtown Houston. Otherwise, avoid this hotel at all costs. Why? Because a freight train runs all night long on a track that's about 100 feet from the hotel. And BTW, the hotel is really NOT in downtown Houston. It is at I-10 and Washington -- well north of... more

Stayed for 1 night, and we knew it was going to be bad when the front desk had to buzz us in when we arrived late at night. What kind of hotel locks their lobby and makes you talk to the front desk staff through a security window (a la a gas station at night)? The room was in order... more

The Hotel was nothing like it looked on the website. I requested a late check-in, and my credit card was charged ahead of time, but when I got to the Hotel, they told me that they were sold out. I had to wait for about 30 minutes with 2 kids before I got a room. It got worse in the... more

I stayed at the Comfort Inn on Tidwell a few times and LOVED it. When I came here, I expected the same quality and service, but I was vastly disappointed in both. There were too many problems to list. Never will i stay here again. I recommend the Comfort Inn Northwest on Tidwell to everyone who wants a comfortable, very... more

My sister and I stayed at this hotel during a recent convention in Houston. Although the room was clean, we ran out of hot water both mornings. The train tracks are about 50 yards from the hotel and trains came through every hour and a half to two hours all night blowing their whistles. The front desk called our room... more

My colleague and I stayed here for one night, and that was pushing it. There is a major freeway in front of the hotel/motel style (doors open to parking lot), and a train on the other side that ran every 20 minutes. You must drive through a very sketchy-looking neighborhood to get there- when we stopped at the stop signs,... more